---
title: 'Senior Design Manager - Core Experiences at Mercury'
canonical: 'https://feeny.ai/job/senior-design-manager-core-experiences-mercury-san-francisco-ca-new-york-ny-8qa0hbgajb2g'
type: 'job'
last_seen: '2026-09-06'
---

# Senior Design Manager - Core Experiences at Mercury

- **Company:** Mercury
- **Location:** San Francisco CA New York NY Portland OR OR Within Canada OR, United States
- **Compensation:** $216k–$286k
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/mercury/jobs/6145886004

## Job description

When Apple developed the original Macintosh, the team wasn’t simply designing a new computer. They were establishing a new vocabulary for interacting with one: windows, menus, icons, pointing, dragging, selecting. Many of those ideas existed elsewhere, but the achievement was turning them into a coherent language that people could understand and carry from one application to another.

We’re at another interesting moment in the evolution of interfaces. Software can increasingly understand intent, converse, adapt, anticipate, and act on someone’s behalf. That creates an opportunity to reconsider some of the assumptions that have defined product design for decades.

At Mercury, we want to do more than add AI to interfaces designed for another era. We want to thoughtfully evolve how Mercury feels to use, creating experiences that are intelligent without being inscrutable, proactive without being intrusive, and distinctly Mercury.

You’ll lead the product designers responsible for some of Mercury’s core experiences and establish a point of view for how our interfaces should evolve as the possibilities of software change. You’ll work closely with Product, Engineering, and Design Systems to turn emerging interaction ideas into coherent, reusable patterns, while building a team known for exceptional product thinking and craft.

Our design organization consists of 40+ people who love solving complex problems through design and are equally passionate about cultivating, guiding, and inspiring one another.

Key Responsibilities:

- Define and evolve Mercury’s interaction philosophy, with a particular focus on how AI-native, conversational, adaptive, and proactive experiences should work across our products
- Set an exceptional bar for product quality across the Interfaces organization, helping teams like mobile, dashboard and our agentic product understand not only whether an experience works, but why it feels right
- Lead, coach, and develop a team of product designers, creating an environment where designers can take creative risks, develop strong points of view, and consistently produce exceptional work
- Shape product strategy alongside Product and Engineering rather than waiting for requirements to arrive. Bring design into ambiguous problems early and help teams identify the right problems to solve
- Stay close to the work. Use critique, prototyping, exploration, and hands-on collaboration to push ideas further and help teams turn ambitious concepts into thoughtful, pragmatic experiences
- Help raise the craft and product-thinking bar of Mercury’s broader Design organization, sharing frameworks, perspectives, and emerging ideas that make everyone around you a stronger designer

You should:

- Have exceptional product taste: You have unusually strong judgment about how great software should behave and feel. You can move beyond subjective critique to articulate why an interaction works, where it falls short, and how to make it substantially better. You bring strong visual and interaction design fundamentals and inspire a higher standard of craft in others
- Have a strong point of view on AI-native interfaces: You think deeply about how AI is changing the relationship between people and software. You’re actively experimenting with conversational, adaptive, intelligent, and proactive interaction models and have opinions about where these patterns create genuine value and where they don’t. You don’t need to have spent your career building AI products, but you should be intensely curious about what comes next
- Be a craft-obsessed design leader: You’ve successfully led and developed product designers without becoming distant from the work. You know how to recognize what makes individual designers exceptional, give clear and thoughtful feedback, and create an environment where a team can experiment boldly while maintaining a very high quality bar
- Think about interactions as systems: You see beyond individual screens and features to the patterns, information architecture, behaviors, and principles connecting them. You can turn excellent individual solutions into reusable ideas that make the broader Mercury experience more coherent without making it formulaic
- Be a strategic cross-functional partner: You’re a genuine thought partner to Product and Engineering. You bring design thinking into strategy and roadmap conversations, collaborate comfortably on unfinished work, understand technical constraints, and earn trust through judgment and execution
- Operate independently with a strong point of view: You thrive when the problem matters but the answer isn’t obvious. You can create structure where none exists, develop a perspective with incomplete information, and move work forward without significant coaching or prioritization. You balance conviction with curiosity and pragmatism and know when a great idea is worth fighting for

Experience designing AI-powered or consumer software, strong prototyping skills, close partnership with Design Systems, or deep motion and interaction expertise would all be especially relevant, but we care more about the quality of your thinking and work than checking every box. These qualifications and the role's emphasis on interaction quality, AI thinking, leadership, independence, and taste come directly from the role profile.

This is an opportunity to help define the future of Mercury’s product experience. You’ll have the autonomy to develop new ideas about how our interfaces should behave, the team to turn those ideas into excellent products, and the opportunity to create interaction patterns that can ultimately influence how Mercury builds software across the company.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

## #LI-KS2

Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $228,700—$285,900 USD

Canadian employees (any location): $216,200—$270,200 CAD

## About Mercury

## Company Overview
- **One-liner**: Mercury provides banking and financial workflow solutions for startups and ambitious companies.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA (offices also in New York, NY and Portland, OR)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Fintech, Business Banking, Financial Operations
- **Target customers**: B2B – primarily startups and growing companies
- **Mission or purpose statement**: “Transformative banking for ambitious entrepreneurs” – making banking better and simplifying financial operations so businesses can focus on growth.

## Products & Services
- **Mercury Banking**: A powerful business bank account (checking, savings, debit and credit cards) that serves as the nucleus of financial operations. (Service)
- **Bill Pay & Spend Management**: Tools to pay bills, send invoices, monitor spending, and understand cash flow – all from one platform. (SaaS/Service)
- **Financial Operations Platform**: Integrates payments, invoices, bill pay, cash flow monitoring, and spend management into a single dashboard. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 200,000 startups use Mercury; employees count exceeded 1,000 (950+ as of one source, 919 U.S.-based employees reported by Great Place to Work).
- **Notable Investors/Partners**: Backed by top-tier venture capitalists (specific names not disclosed in available sources). Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust (Members FDIC).
- **Growth Signals**: 
  - Within days of Silicon Valley Bank’s failure (March 2023), Mercury picked up more than $2 billion in deposits and retained 92% of those customers six months later.
  - Recognized on Fortune’s Best Medium Workplaces 2023 (ranked 16th), Forbes Fintech 50, and Fast Company’s Most Innovative.
  - 96% of employees say Mercury is a great place to work (Great Place to Work certified).

## Competitive Advantages
- **All-in-One Financial Hub**: Combines banking, payments, bill pay, and spend management in one platform, reducing the need for multiple tools.
- **Startup-First Design**: Built specifically for high-growth companies, with features that scale from early stage to established enterprise.
- **High Customer Retention**: Proven stickiness after the SVB crisis demonstrates strong trust and product-market fit.
- **Top-Tier Backing and Recognition**: Endorsed by leading investors and media, reinforcing credibility.

## Strategic Focus
- **Product Expansion**: Continuing to build out financial workflows (bill pay, spend management) to become the single source of truth for business finance.
- **AI Integration**: Hiring for roles like Senior Machine Learning Operations Engineer, AI Engineering, and Model Risk Manager – indicating a push to embed AI/ML into products and internal processes.
- **Remote-First Talent**: Embracing a remote-first culture with physical offices in SF, NY, Portland, and hiring across the US and Canada.

## Why Work Here
- **Culture & Values**: Emphasizes “build relentlessly,” “think actively,” “be super helpful,” and “act with humility.” Employees report a strong sense of purpose and collaboration.
- **Remote & Hybrid Flexibility**: Remote-first with optional in-office hubs. Open roles are listed as “Any office or remote” in the US and Canada.
- **Benefits Package**:
  - Health, dental, vision insurance
  - 12+ weeks paid parental leave
  - $600 custom work-from-home equipment setup
  - Annual $1,000 learning & development budget
  - Paid 6-week sabbatical after 5 years
  - Weekly $100 food budget
  - Monthly $100 wellness budget
  - Monthly $50 cellphone reimbursement
  - Unlimited vacation (with mandatory minimum)
  - 401(k) matching up to 4% of base salary
  - Inclusive fertility and family-forming benefits (Carrot Fertility)
  - Pet-friendly offices with free lunch, snacks, and beverages
- **Growth Opportunities**: 950+ employees (as of one source) and growing; strong commitment to career development and high-impact work.
- **Diversity & Inclusion**: Stated priority to embrace every individual and provide tools for great work.

## Sources
1. [mercury.com/jobs](https://mercury.com/jobs) – Benefits, culture, open roles
2. [mercury.com/about](https://mercury.com/about) – Company overview, values, press mentions, Forbes quote
3. [job-boards.greenhouse.io/mercury](https://job-boards.greenhouse.io/mercury) – Current job listings
4. [linkedin.com/company/mercuryhq/jobs](https://www.linkedin.com/company/mercuryhq/jobs) – LinkedIn jobs page
5. [greatplacetowork.com/certified-company/7025113](https://www.greatplacetowork.com/certified-company/7025113) – Employee satisfaction certification, headcount

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