--- title: 'Senior DevOps Engineer at Duetto Research' canonical: 'https://feeny.ai/job/senior-devops-engineer-duetto-research-united-states-v71rej40v03f' type: 'job' last_seen: '2026-09-09' --- # Senior DevOps Engineer at Duetto Research - **Company:** Duetto Research - **Location:** United States - **Posted:** 2026-07-27 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/duettoresearch/jobs/8077087 ## Job description Duetto's platform runs 24/7 for hotels, resorts, and casinos around the world, and that reliability doesn't happen by accident. We're looking for a Senior DevOps Engineer to architect, build, and own the AWS infrastructure that keeps our Revenue & Profit Operating System fast, secure, and always on, while helping shape how our engineering org automates its way out of manual toil. What Makes Us Different? Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI, and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about. ## What You'll Be Doing - Architect and implement infrastructure for seamless migrations of critical systems, keeping uptime and reliability front and center - Design, build, and maintain the tooling and processes that let our SaaS products scale and run themselves on AWS - Partner closely with developers to strengthen the reliability, performance, security, and scalability of our application architecture - Build and maintain the critical infrastructure components that keep everything highly available and secure - Drive alignment across technical and non-technical teams, making sure infrastructure decisions serve the whole business - Take your turn as last line of defense in our weekly on-call rotation, leading root cause analysis and driving fixes that stick for good ## What We're Looking For You may be a good fit if you have the following: - 5+ years in an Ops, DevOps, or SRE role, with real system design and architecture chops. You're comfortable administering cloud infrastructure hands-on (AWS preferred, Azure or GCP also welcome), and you know your way around networking and security at an engineering level. - You're fluent in the AWS ecosystem (IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, CloudTrail), have run Terraform/Terragrunt in production, and have worked with Chef or Puppet. - You're at home with GitHub, GitHub Actions, Jenkins, JFrog Artifactory, and GitOps workflows, and you've used DataDog, Prometheus, or Grafana to keep tabs on system health. - You can read Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript well enough to move fast across a codebase. Strong candidates may also have: - Experience with ECS or EKS, exposure to SOC2 or secure-by-default practices - Familiarity with L7 load balancing. Why Duetto? - You'll own meaningful infrastructure decisions, not just execute someone else's blueprint. New tooling choices are proposed with a business case and decided as a team, so your judgment matters - We're an AI-forward company across every function, not just engineering. You'll be equipped to use AI for things like incident triage, IaC code generation, and runbook authoring, and encouraged to push that further - You'll work at the intersection of serious infrastructure and an industry we genuinely love. Our customers depend on us around the clock, and that shows up in how seriously we take reliability - Real collaboration, not silos. You'll partner directly with developers and cross-functional teams to solve problems together, not just file tickets - We celebrate diverse perspectives and back that up with the room to debate ideas openly. Come as you are, and bring your full self to the work The Details - Location: Remote, US (open to candidates anywhere in the US) - Work model: Fully remote - Weekly on-call rotation as last line of support for 24/7 services Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Sound like you? If this sounds like the kind of infrastructure work that gets you excited, apply even if you don't check every single box. We'd rather meet someone with the right instincts and hunger to grow than tick boxes on a checklist. ## About Duetto Research ## Company Overview - **One-liner**: Duetto provides a cloud-based Revenue & Profit Operating System (RP-OS) that helps hotels, casinos, and resorts optimize pricing, demand, and profitability. - **Entity Type**: Private (acquired by GrowthCurve Capital in 2024; previously raised $141M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2012 - **Founders**: Marco Benvenuti and Patrick Bosworth ## Core Business - **Primary industry**: Hospitality technology (hotel revenue management & profit optimization) - **Target customers**: Hotels, casinos, resorts – B2B, from select-service to luxury properties (20,000+ properties globally) - **Mission**: "To become the revenue and profit operating system for the hotel industry." [duettocloud.com](https://www.duettocloud.com/en-us/about) ## Products & Services - **GameChanger**: Real-time pricing engine using AI and open pricing methodology to recommend rates per segment, channel, and room type. - **ScoreBoard**: Portfolio business intelligence dashboard consolidating key property data for informed decision-making. - **BlockBuster**: Group business management tool to balance group and transient bookings for optimal profit. - **Advance**: Demand forecasting and reporting with AI-driven rate recommendations. - **GameTime**: Automated pricing and distribution for select-service hotels. - **HotStats (acquired 2025)**: P&L benchmarking and profitability insights against market data. - **RP-OS (Revenue & Profit Operating System)**: Unified suite that connects revenue and cost signals to drive profit-focused decisions. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised $141M; over 20,000 properties in 100+ countries. [cbinsights.com](https://www.cbinsights.com/company/duetto) - **Notable Investors/Partners**: Warburg Pines (Series D lead), GrowthCurve Capital (current parent), former CTO Craig Weissman; partners include Amadeus, Oracle, PredictHQ. - **Growth Signals**: Acquired HotStats (2025) and MiceRate (2024) to expand into meetings/events and profit benchmarking; headcount ~206 with 16.5% yearly growth. [linkedin.com](https://www.linkedin.com/company/duetto-research) ## Competitive Advantages - **Open Pricing methodology**: Invented independent pricing per segment/channel, a proprietary differentiator. - **Performance Engineering**: A discipline embedding profit thinking into every commercial decision – unique in hospitality tech. - **RP-OS ecosystem**: Only system that closes the loop from revenue decisions to profit outcomes, integrating real-time cost data. - **Deep hospitality expertise**: Founders and many employees have direct hotel industry experience ("Hospitality is in our DNA"). ## Strategic Focus - Building the end-to-end Revenue & Profit Operating System (RP-OS) - Expanding AI-driven recommendations and automation - Integrating recently acquired HotStats and MiceRate into a single profit-focused platform - Growing global footprint (offices in US, Spain, UK, Germany, Singapore, Brazil, etc.) ## Why Work Here - **Culture**: Multinational, multicultural, inclusive – values include "Come as you are", "Play to win", "We build partnerships", and "Hospitality is in our DNA". [duettocloud.com](https://www.duettocloud.com/en-us/about/careers) - **Work model**: Global team with remote-friendly practices (offices in multiple countries; many roles open across regions) - **Engineering & data focus**: Senior roles in Full Stack, DevOps, Data Integrations – strong technical environment with former Salesforce CTO as co-founder. - **Growth opportunity**: Rapidly expanding (headcount +16.5% YoY, job postings +191.3% YoY) – opportunity to shape a platform used by 20,000+ properties. ## Sources 1. [duettocloud.com - Careers page](https://www.duettocloud.com/en-us/about/careers) 2. [duettocloud.com - About page](https://www.duettocloud.com/en-us/about) 3. [duettocloud.com - Homepage](https://www.duettocloud.com/en-us/) 4. [cbinsights.com - Company profile](https://www.cbinsights.com/company/duetto) 5. [linkedin.com - Company page](https://www.linkedin.com/company/duetto-research) ## Other roles at Duetto Research - [Senior Specialist, Market Insights](https://feeny.ai/job/senior-specialist-market-insights-duetto-research-united-states-eq2jhgdbhk7k) — United States - [Business Development Representative](https://feeny.ai/job/business-development-representative-duetto-research-united-states-w4ndt6gw075h) — United States - [Data Analyst](https://feeny.ai/job/data-analyst-duetto-research-worcester-f4wyw08q0acw) — Worcester - [Lead Quality Engineer](https://feeny.ai/job/lead-quality-engineer-duetto-research-croatia-spain-zkmk3achv9ye) — Croatia / Spain - [Customer Success Manager, HotStats](https://feeny.ai/job/customer-success-manager-hotstats-duetto-research-united-states-47heqkh22r0r) — United States - [Senior Project Manager, Technical Services](https://feeny.ai/job/senior-project-manager-technical-services-duetto-research-croatia-spain-united-xtkrpyn3xjb0) — Croatia / Spain / United Kingdom - [Inside Sales Manager - APAC](https://feeny.ai/job/inside-sales-manager-apac-duetto-research-singapore-thailand-hnde2bzf7t2j) — Singapore / Thailand - [Application Support Specialist](https://feeny.ai/job/application-support-specialist-duetto-research-singapore-j8mwayxtq0n5) — Singapore - [Senior Customer Success Manager, EMEA](https://feeny.ai/job/senior-customer-success-manager-emea-duetto-research-france-germany-spain-zqefc14wd0p4) — France / Germany / Spain / United Kingdom - [Enterprise Marketing Manager](https://feeny.ai/job/enterprise-marketing-manager-duetto-research-united-states-85p5736tms6y) — United States