--- title: 'Senior DevSecOps Engineer - London at Hiya' canonical: 'https://feeny.ai/job/senior-devsecops-engineer-london-hiya-london-v9ckjr63cj8v' type: 'job' last_seen: '2026-09-17' --- # Senior DevSecOps Engineer - London at Hiya - **Company:** Hiya - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-13 - **Last confirmed live:** 2026-09-17 - **Apply:** https://jobs.ashbyhq.com/hiya/4b31f78a-b6a8-452b-b8ed-f7e6eb43c621 ## Job description ## About Hiya At Hiya, we’re making business calls more trusted, useful, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed. ## About the Position The DevSecOps Engineer is a leadership and individual contributor role responsible for maturing our security posture across all engineering departments. You will lead the design and implementation of automated, platform-based security solutions, enabling teams to build secure software while maintaining velocity. You will partner closely with Core Tech, Product, and Engineering leadership to define our security roadmap and culture. We’re excited about you because you are a trailblazer who balances high-level strategy with hands-on technical execution. You are comfortable building from near-scratch, thrive on educating others, and possess a "platform" mindset that prioritizes empowering developers over acting as a gatekeeper. ## What You’ll Do - Define and execute a multi-quarter security roadmap for the entire engineering organization. - Develop and maintain platform-level security tools that enable automated, self-service security for feature teams. - Partner with Core Tech to integrate security primitives into our standard CI/CD and cloud deployment workflows. - Conduct cross-team discovery to assess current security posture and identify high-risk technical debt. - Mentor junior and peer engineers, fostering a culture where security is integrated into the "you build it, you run it" philosophy. - Stay ahead of evolving threat landscapes, specifically regarding supply chain risks and large-scale AI infrastructure. - Own and mature our existing detection, SIEM, and incident-response tooling as part of building out the broader security platform — this role inherits live systems, it isn't a blank canvas. - Act as a security collaborator to IT on AI-usage risk (data exposure via connectors/agents, prompt injection) — distinct from, and in addition to, securing the AI systems Hiya builds as a product. Qualities that will make you successful: - Deep understanding of cloud-native architecture (AWS) and modern security best practices. - Proven experience designing "self-service" platforms that developers actually want to use. - Strong communication skills—the ability to turn complex security concerns into decisions engineers and stakeholders can act on. - High proficiency in at least one modern language and familiarity with agent-based/AI-assisted development tools. - Pragmatism—knowing when to accept calculated tech debt in favor of high-impact outcomes. - A leadership style rooted in empathy, collaborative debate, and commitment to team decisions. - Builds systems, documentation, and team capability that outlast you — we're wary of highly productive engineers who leave behind bespoke, unmaintainable tooling that has to be scrapped when they move on. The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. ## How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: - Serve, our customers and partners by holding a high bar for trust and quality - Own, share in success and open up to failures - Lead, listen, show up with a point of view but commit entirely once a decision has been made - Improve, even if it means changing course or contradicting ourselves - Do, rather than observe ## How We Invest in You ## Compensation & Ownership Equity Compensation: ownership aligned with your impact and the company's growth We offer an L&D budget to support your growth and real internal mobility so career pathing isn't just a talking point — because we're building this with people who own the outcome. Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us! Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. ## About Hiya ## Company Overview - **One-liner**: Hiya provides an AI-powered voice platform that protects consumers from spam and fraud calls, helps businesses connect with customers through branded calling, and secures telecom networks. - **Entity Type**: Private (Series A and subsequent rounds; latest funding $4.7M in 2023) - **Headquarters**: Seattle, Washington, United States (additional offices in London, UK and Budapest, Hungary) - **Founded**: 2016 (spun out of Whitepages; product development began in 2015) - **Founders**: Alex Algard ## Core Business - **Primary industries**: Voice security, telecommunications, AI voice intelligence, anti-fraud - **Target customers**: B2B (carriers, enterprises) and B2C (mobile app users) - **Mission/purpose**: “Modernizing voice with intelligence for security and productivity” – protecting against spam and fraud, connecting businesses with customers, and securing global telecommunications. ## Products & Services - **Hiya AI Phone (Consumer App)**: AI assistant that screens calls, detects spam and fraud, transcribes and summarizes calls, and detects synthetic (deepfake) voices. - **Hiya Protect (Carrier/Network)**: Network-based spam and fraud blocking solution used by telecom carriers; includes Adaptive AI self-learning fraud detection. - **Hiya Connect (Enterprise SaaS)**: Branded Call platform that displays business name, logo and call reason to increase answer rates; also includes Caller Reputation and Number Registration. - **Deepfake Voice Detection**: Acquired from Loccus.ai in 2024; integrated into Hiya’s platform for real-time synthetic voice detection. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total Funding – $22.7M (including $18M Series A led by Balderton Capital in 2017, plus subsequent rounds) - **Recent Annual Revenue**: $120M (per LinkedIn data) - **Notable Investors & Partners**: Balderton Capital, Nautilus Venture Partners, 2xN, Lattice CEO Sarah Franklin (board); carrier partners include AT&T, Telenor Norway, Rogers Canada, BT/EE, O2, Liberty Latin America. - **Growth Signals**: 500M+ active users; 150+ employees (+20% YoY); expanded into UK, Canada, Latin America; deepfake detection acquisition; named a 2025 “Happiest Employees” company and multiple “Best Places to Work” awards in Seattle. ## Competitive Advantages - **Carrier-level integration**: Hiya’s technology is embedded directly in major telecom networks (e.g., AT&T, Rogers, BT), giving it scale and trust that standalone apps cannot match. - **Adaptive AI**: Self-learning fraud detection model that continuously adapts to new scam tactics. - **Deepfake voice detection**: Unique capability acquired from Loccus.ai, providing real-time synthetic voice analysis. - **Branded Call reputation**: Proprietary Caller Reputation score that helps businesses avoid being flagged as spam. ## Strategic Focus - Expanding global carrier partnerships (40+ countries covered) to extend spam protection and branded calling capabilities. - Deepening AI capabilities in voice security, especially deepfake detection and conversational intelligence. - Growing the Hiya AI Phone consumer product as a productivity tool with transcription and summarization features. ## Why Work Here - **Award-winning culture**: Recognized in 2025 as a “Happiest Employees” company and “Best Leadership Team” (Midsize #39); consistently ranked among Seattle’s Best Places to Work. - **Remote/hybrid policy**: Flexible work environment; employees receive a work-from-home office stipend. Flexible vacation time. - **Benefits**: Stock options, fully covered medical/dental/vision, 401k with employer match, paid parental leave, $1,000 learning & development budget, $1,000 charitable matching, employer-paid life and disability insurance. - **Engineering culture**: “We are doers, not observers” – fast-paced startup environment where employees own real work and stretch themselves; values include Serve, Own it, Lead, Improve, Do. ## Sources 1. [hiya.com/about](https://www.hiya.com/company/about) 2. [hiya.com/careers](https://www.hiya.com/company/careers) 3. [jobs.ashbyhq.com/hiya](https://jobs.ashbyhq.com/hiya?embed=js) 4. [hiya.com](https://www.hiya.com/) 5. 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