---
title: 'Senior Digital Content Consultant at DEPT®'
canonical: 'https://feeny.ai/job/senior-digital-content-consultant-dept-london-c2j2mqp145a7'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Digital Content Consultant at DEPT®

- **Company:** DEPT®
- **Location:** London, United Kingdom
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/dept/jobs/8197559

## Job description

Digital Content Consultant London, hybrid 6 month FTC

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

## JOB PURPOSE

Working with customers pursuing personalisation at scale, an optimal content supply chain is a necessity.  With the emergence of generative AI and its potential to supercharge the supply of hyper personalised  content we are seeking a Senior Content Supply Consultant to help customers assess, optimise and manage their content supply processes, delivering content seamlessly and  efficiently to execute outstanding consumer experiences.

## WHAT YOU’LL DO

- Lead inspiring business discovery workstreams and align with customers on relevant business  goals and critical metrics
- Map the content lifecycle from creation to distribution, including all stages and touchpoints.
- Assess the customer’s content supply process to identify inefficiencies and bottlenecks
- Define the role of Generative AI and automation capabilities to reduce cost and time to create,  produce and deliver content
- Perform complex process re-design to align the content supply process to a customer’s strategy  and drive dramatic improvements in productivity, cycle time, quality, and customer satisfaction.
- Define workflows to outline the sequence of tasks, responsibilities, dependencies, and approvals  required to move content from one stage to the next.
- Guide customers to train AI models on data to ensure a consistent and aligned brand representation across channels
- Help customers to assess current brand guidelines and define AI integration objectives, develop  AI-specific guidelines, train the team and implement monitoring and evaluation processes.
- Design effective content approval processes to ensure published content aligns with a customer’s  policies and expectations.
- Develop the implementation strategy & roadmap in partnership with Technical Architects and customer teams for Adobe solutions that enable content supply, e.g. Adobe Experience Manager,  Workfront, Creative Cloud, Express, Frame.io etc
- Research and define relevant content performance and content process benchmarks
- Design and implement content performance and content process reporting mechanisms to  monitor progress against KPIs
- Analyse performance and surface insights informing continued optimisation and validating  business outcomes.
- Perform organisational analysis to assess barriers to adoption and develop mitigation strategies.  Advise and lead customers through the change required to adopt optimised content tools and  processes across the customer org and involved 3rd parties
- Identify and enable customers teams on the required capability, functionality and features across  Adobe technologies that facilitate content supply requirements with a specialist focus on Adobe  Experience Manager and Workfront
- Support the enablement of customer teams across roles, responsibilities and process that  facilitate the customer’s optimised content supply chain.
- Continually grow your footprint and role within the client engagement and relationship.

## WHAT YOU’LL BRING

- 5+ Years of content supply optimisation experience – as a Product Owner, Product Manager or  Lead Business Consultant
- The ability to translate business requirements into a technical solution and an understanding of  how to leverage content solutions to meet business needs is important.
- A deep understanding of Content Management platforms and technologies (AEM, Workfront  preferred) from a business perspective and standard methodologies around implementations.  AEM + Workfront Certified Business Practitioner.
- Complex process re-design expertise coupled with change management experience.  ξ Experience with AI and automation with a strong understanding of how AI, machine learning, and  generative AI can revolutionise the content supply chain.
- Experience with AI model training and the development of processes to secure adherence to  brand standards
- Understanding or experience in using productised APIs, SaaS, SOA, Cloud Services, and Content  Management Systems is beneficial
- Extensive Agile experience and with product backlog management experience  Customer-centric approach
- Outcome mentality and strong ability to plan for and realise business value.
- Demonstrated experience working with business users and senior stakeholders, software  engineers, application architects and digital marketing agencies
- Clear written and verbal communication skills presenting outcomes, sharing information, and  leading meetings

## WE OFFER:

- A flexible, hybrid working policy (2 days from the office, depending on location).
- An excellent salary based on experience and equal pay policies
- Pension, free private healthcare, mental health support, and company sick pay scheme.
- 26 days paid holiday (plus UK Bank Holidays).
- Help getting you to work with a season ticket loan and cycle to work scheme.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified [B Corp® since 2021](https://www.deptagency.com/en-gb/insight/dept-is-a-certified-b-corporation/) and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual [DEPT® Cares Month](https://www.deptagency.com/dept-cares-day-2023/) in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

## DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/).

## About DEPT®

## Company Overview
- **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster.
- **Entity Type**: Private (backed by The Carlyle Group)
- **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents)
- **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019)
- **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency)

## Core Business
- **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI
- **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland)
- **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit.

## Products & Services
- **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media.
- **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled.
- **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider.
- **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023).
- **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents.
- **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC.
- **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house.

## Competitive Advantages
- **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships.
- **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones.
- **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact.
- **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards.
- **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions.

## Strategic Focus
- **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled).
- **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas).
- **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate.
- **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility.

## Why Work Here
- **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose.
- **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance.
- **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth).
- **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos.
- **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business.
- **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs.

## Sources
1. [DEPT® Careers Page](https://www.deptagency.com/careers/)
2. [DEPT® Homepage](https://www.deptagency.com/)
3. [DEPT® About Us](https://www.deptagency.com/about-us/)
4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/)
5. [DEPT® Job Board (Greenhouse)](https://job-boards.greenhouse.io/dept)

## Other roles at DEPT®

- [Manager, Paid Social](https://feeny.ai/job/manager-paid-social-dept-united-states-r25v6667qwfy) — United States
- [Data Analyst/BI Engineer](https://feeny.ai/job/data-analyst-bi-engineer-dept-gran-buenos-aires-qqfzg2s5rpme) — Gran Buenos Aires, Argentina / Capital Federal, Argentina
- [Project Manager - Creative - US Remote](https://feeny.ai/job/project-manager-creative-us-remote-dept-united-states-bhcns3cnyejt) — United States
- [AEP Enterprise Architect](https://feeny.ai/job/aep-enterprise-architect-dept-london-7brvtt5xazvg) — London, United Kingdom
- [Senior Adobe Project Manager](https://feeny.ai/job/senior-adobe-project-manager-dept-london-c7cetdjnxzh6) — London, United Kingdom
- [Office Experience Coordinator (FTC)](https://feeny.ai/job/office-experience-coordinator-ftc-dept-toronto-j8tc2d5nvw8m) — Toronto, Canada
- [Manager, SEO Strategy](https://feeny.ai/job/manager-seo-strategy-dept-capital-federal-or-gran-buenos-aires-fzx3rqh27cx9) — Capital Federal OR Gran Buenos Aires, Argentina / Mar Del Plata Buenos Aires, Argentina
- [Social Producer Intern](https://feeny.ai/job/social-producer-intern-dept-amsterdam-49hxjmzcmfmr) — Amsterdam, Netherlands
- [Influencer Manager - Creative - US Remote](https://feeny.ai/job/influencer-manager-creative-us-remote-dept-united-states-23t0yr6jqjd6) — United States
- [Account Manager, Paid Social](https://feeny.ai/job/account-manager-paid-social-dept-united-states-1pwtbj8c981b) — United States