---
title: 'Senior Director, Actuarial Services at Hello Heart'
canonical: 'https://feeny.ai/job/senior-director-actuarial-services-hello-heart-united-states-jer5jz10qfmd'
type: 'job'
last_seen: '2026-11-08'
---

# Senior Director, Actuarial Services at Hello Heart

- **Company:** Hello Heart
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://job-boards.greenhouse.io/helloheart/jobs/8929256002

## Job description

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models.

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

About the role:

Hello Heart is looking for a strategic and commercially minded Senior Director, Actuarial Services to lead actuarial strategy, health economic analyses, and financial value demonstration across our business.

In this highly visible role, you will serve as Hello Heart's actuarial expert, translating complex healthcare data into clear, compelling insights that demonstrate the clinical and financial value of our heart health solution. You will partner with customers, consultants, health plans, and internal stakeholders to strengthen our value proposition, support commercial growth, and inform strategic decision-making.

Reporting into our VP, Commercial Actuary, you will collaborate closely with Medical Affairs, Consultant Relations, Sales, Growth, Customer Success, and Finance. You will lead health economic research, develop risk-based pricing models, oversee performance guarantees and related reserves, and represent Hello Heart in high-impact client and consultant engagements.

This is an opportunity to shape how we measure, communicate, and deliver value while advancing our mission to empower people to understand and improve their heart health.

## Responsibilities

- Partner with Sales, Consultant Relations, and Customer Success to strengthen proposals and communicate Hello Heart's economic value.
- As a client-facing member of the team, join client and consultant calls, performance reviews, and renewal value conversations, providing strategy, decisions, and key input as a credible face of Hello Heart.
- Advocate for sound actuarial practices, appropriate methodologies, and effective processes that support high-quality analyses and informed decision-making.
- Serve as one of Hello Heart's primary actuarial subject matter experts, providing strategic guidance on healthcare economics, financial outcomes, pricing, and market opportunities.
- Lead health economic studies, cost savings analyses, and outcomes research that quantify the impact of Hello Heart and support commercial growth.
- Leverage medical claims, pharmacy claims, and other large datasets to evaluate healthcare utilization, medication adherence, costs, and financial outcomes.
- Develop and maintain competitive performance guarantee offerings, assess associated financial risks, oversee reserve requirements, and educate internal stakeholders.
- Develop risk-based pricing approaches and support value-based contracting and specialty incentive opportunities.
- Present actuarial and health economic findings to customers, consultants, payers, industry audiences, other external stakeholders, and at conferences.
- Serve as the primary actuarial contact for independent cost savings studies, research collaborations, and analyses conducted with consultants and external partners.
- Evaluate the anticipated clinical and financial impact of new products and services, identify market opportunities, and provide actuarial input into strategic planning.
- Develop executive-ready presentations, research materials, and publications that make complex statistical findings accessible and actionable.
- Track healthcare market dynamics, competitor trends, Medicare Advantage quality measures, and emerging reimbursement models to inform business decisions.

## Qualifications

- 10+ years of actuarial experience within healthcare, health insurance, or a related healthcare organization, including experience conducting health economic and financial analyses.
- Client-facing or sales-support experience, such as in consulting or a startup, with a track record of presenting analyses to customers, consultants, or executives.
- A credible storyteller and strong listener who builds trust quickly.
- Deep knowledge of actuarial principles, healthcare economics, risk assessment, and statistical methodologies, with the ability to apply findings to commercial and strategic decisions.
- Proficiency in R and experience analyzing large medical and pharmacy claims datasets, including paid and allowed amounts, healthcare utilization, and medication adherence measures.
- Demonstrated ability to leverage artificial intelligence tools and agents to streamline research, analysis, reporting, and complex workflows while critically evaluating outputs for accuracy and reliability.
- Bachelor's degree in Mathematics, Statistics, Economics, Actuarial Science, or a related field.
- Associate of the Society of Actuaries (ASA) or Fellow of the Society of Actuaries (FSA) credential.
- Experience developing or evaluating healthcare cost savings studies, financial outcomes research, performance guarantees, and risk-based pricing models.
- Understanding of risk adjustment, Medicare Advantage Star Ratings, healthcare quality metrics, and related audit processes.
- Strong written and verbal communication skills, including the ability to translate complex actuarial and statistical concepts into compelling presentations for executive and external audiences.
- Proven ability to influence cross-functional stakeholders, manage competing priorities, and independently drive high-impact initiatives in a fast-paced environment.
- Willingness to travel up to 20% of the time.

The United States base salary range for this full-time position is $235,000 to $270,000. Salary ranges are determined by role and level. Individual compensation is based on job-related skills, experience, and relevant education or training. Compensation details listed in United States job postings reflect annual salary and bonus only and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our [Instagram page](https://www.instagram.com/helloheartapp/).

## About Hello Heart

## Company Overview
- **One-liner**: Hello Heart is a digital therapeutics company focused exclusively on preventing and managing heart disease through AI-powered coaching, connected devices, and behavioral science.
- **Entity Type**: Private (Series D)
- **Headquarters**: Menlo Park, California (Silicon Valley) with additional offices in Tel Aviv, Israel; New York City; and Austin, Texas [helloheart.com](https://www.helloheart.com/about/company)
- **Founded**: 2013
- **Founders**: Maayan Cohen (CEO) and Michal Gutman [helloheart.com](https://www.helloheart.com/about/company)

## Core Business
- **Primary industry**: Digital Therapeutics / Healthcare IT
- **Target customers**: B2B (employers, health plans, health systems) — the solution is distributed through benefits programs; end users are individuals managing hypertension and cardiovascular risk.
- **Mission or purpose statement**: "Taking on the number one cause of death" — empowering people to manage their heart health and change the future of heart health for good. [helloheart.com](https://www.helloheart.com/about/company)

## Products & Services
- **Hello Heart Program (Digital Therapeutic)**: An app-based program combining a free blood pressure monitor with AI-powered guidance, personalized coaching, medication tracking, and behavioral science to help users lower and manage their blood pressure. The program is clinically validated and has demonstrated a 47% reduction in inpatient hospital days and $1,709 in savings per member per year. [helloheart.com](https://www.helloheart.com/)
- **Nia (AI Health Assistant)**: An AI-powered assistant designed to help members understand heart health questions between visits, operating within clinician-informed safety guardrails for accuracy and safety. [helloheart.com](https://www.helloheart.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: **$138M total funding raised through Series D** [helloheart.com](https://www.helloheart.com/about/careers)
- **Notable Investors/Partners**: Member of the American Heart Association Innovators’ Network, American College of Cardiology Industry Advisory Forum, and CVS Health Point Solutions Management program. [helloheart.com](https://www.helloheart.com/about/company)
- **Growth Signals**: More than **225 global employees** and over **452K subscribers** served. The company is expanding its AI capabilities with the launch of "Nia" and has a growing commercial presence across the U.S. [helloheart.com](https://www.helloheart.com/about/careers)

## Competitive Advantages
- **Exclusive focus on heart disease**: Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, giving it deep domain expertise and a highly tailored product.
- **Proven clinical and financial ROI**: Published outcomes show 47% fewer inpatient hospital days and significant per-member cost savings, making the value proposition clear to employers and health plans.
- **AI-first approach with safety guardrails**: Their AI assistant "Nia" is purpose-built for heart health and operates within clinician-defined boundaries, balancing innovation with patient safety.
- **Connected device integration**: Providing a free blood pressure monitor removes barriers to entry and ensures accurate data collection.

## Strategic Focus
- **AI for behavior change and risk detection**: Hello Heart is investing heavily in AI to deliver more personalized, real-time support and to proactively identify risk signals.
- **Scaling commercial partnerships**: Through partnerships with major health plans (e.g., CVS Health), employers, and health systems, the company aims to expand its reach to millions more at-risk individuals.
- **Data privacy leadership**: The company emphasizes that it will "never sell our members' health information," positioning privacy as a core brand value in a sensitive market. [helloheart.com](https://www.helloheart.com/)

## Why Work Here
- **Mission-driven impact**: Employees work on a product that directly addresses the leading cause of death globally, offering a strong sense of purpose. The company culture is described as "transparent and collaborative" with a strong team "driven to change how patients manage their health." [helloheart.com](https://www.helloheart.com/about/company)
- **Growth and ownership**: Each team member receives an equity package ("stock options makes each of our employees real partners"), and the company emphasizes challenge and career growth. [helloheart.com](https://www.helloheart.com/about/careers)
- **Benefits**: Full medical, dental, and vision coverage for U.S. employees and dependents; unlimited PTO; and an annual company-wide offsite for all team members. [helloheart.com](https://www.helloheart.com/about/careers)
- **Work model**: The company has offices in multiple cities (Menlo Park, Tel Aviv, New York, Austin), but specific remote/hybrid policy details are not publicly stated on their careers page. [helloheart.com](https://www.helloheart.com/about/company)
- **Engineering culture**: With a Chief Technology and Product Officer leading product development, the company uses AI and connected devices, offering a compelling environment for engineers and data scientists in healthcare tech.

## Sources
1. [Hello Heart - About/Company](https://www.helloheart.com/about/company)
2. [Hello Heart - Careers Page](https://www.helloheart.com/about/careers)
3. [Hello Heart - Official Site](https://www.helloheart.com/)
4. [Hello Heart - Job Listings (Greenhouse)](https://job-boards.greenhouse.io/helloheart)

## Other roles at Hello Heart

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- [Entrepreneur in Residence](https://feeny.ai/job/entrepreneur-in-residence-hello-heart-united-states-pvrs42qf58t0) — United States
- [Senior Data Analyst, Client Reporting](https://feeny.ai/job/senior-data-analyst-client-reporting-hello-heart-united-states-f2zp0qqw208b) — United States
- [Director, Key Account Sales](https://feeny.ai/job/director-key-account-sales-hello-heart-united-states-znyba9tchb37) — United States
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- [Finance Manager, Revenue and Billing](https://feeny.ai/job/finance-manager-revenue-and-billing-hello-heart-menlo-park-86n2sry48x4w) — Menlo Park, CA
- [Vice President, Large Employer Sales](https://feeny.ai/job/vice-president-large-employer-sales-hello-heart-united-states-512qhq06jevz) — United States
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