--- title: 'Senior Director, Benefits at Fetch' canonical: 'https://feeny.ai/job/senior-director-benefits-fetch-remote-4ff0sadxkfr6' type: 'job' last_seen: '2026-09-21' --- # Senior Director, Benefits at Fetch - **Company:** Fetch - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-21 - **Apply:** https://jobs.gem.com/fetch/am9icG9zdDp515Df2yVtzSY_J0PjNdCY ## Job description About the Role: We're hiring a Senior Director, Benefits to help shape a benefits strategy that influences company performance and how Fetch takes care of its people. Fetch is building a strong Total Rewards program and we need someone who can connect the dots into a system that reflects one philosophy rather than a collection of separate decisions. This is a builder's job with a leader's scope. You'll sit at the table with Finance and Legal on structural cost and risk trade-offs, and act as a trusted advisor to Fetch's senior leaders during company planning. You'll be measured less on whether open enrollment went smoothly and more on whether the infrastructure you build improves the employee experience, while moving the business forward, as Fetch grows and changes. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: - Build the strategy, design, and financial oversight for Fetch’s multi-year benefits and wellness roadmap and the infrastructure behind it so the benefits experience supports growth in headcount and complexity. - Lead Fetch's retirement program and fiduciary governance including plan design, plan sponsor obligations, and committee strategy with the requisite testing, filings, and annual audit. - Provide strategic oversight of leave, disability, and accommodation programs including the escalation model for complex or high-risk cases - Own the compliance control environment (ERISA, ACA, COBRA, HIPAA, Section 125, MHPAEA, state law) and stay ahead of the multi-state landscape a remote employer creates, leading the workstreams new-state expansion requires. - Own vendor, broker, and carrier strategy: service model, build-versus-buy, concentration risk, and the standards your team holds partners to. - Lead and develop a team and hold a high bar for work quality and ethics, not just output. - Use workforce analytics like enrollment, utilization, claims, leave, and sentiment to direct investment and to catch early signals of cultural erosion. - Protect Fetch’s credibility by building systems of transparency including clear documentation, accurate communication, and honest explanations when costs or plans change - Build executive consensus on trade-offs cost versus coverage, speed versus governance, standardization versus local relevance with a defensible recommendation, not just options. - Act as a thought partner to the VP, Total Rewards on compensation pressure-testing philosophy, structure, and cycle decisions and provide coverage on comp questions and escalations during planned absences - Keep Total Rewards in lockstep with People Partners, Payroll, Finance, and Legal Minimum Requirements: - 12+ years of progressive benefits and total rewards experience, including meaningful ownership of program strategy and design, not solely administration. - 5+ years of people leadership, including experience managing managers - Deep U.S. expertise across healthcare and wellbeing, retirement, and leave and accommodations, including self-funded plan management, 401(k) fiduciary governance, and the regulatory landscape (ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, multi-state leave) with the judgment to know when to bring in counsel. - Analytical fluency: comfortable modeling program cost, utilization, and ROI, and translating claims and workforce data into recommendations that senior executives across People, Finance, and Legal can act on. - Vendor and broker management depth, including RFPs, contract negotiation, and holding partners accountable to SLAs. - Executive presence and clear, concise communication that is tailored to context and audience - Experience in a high-growth, distributed, multi-state environment; supporting a remote workforce is a strong plus. - Working fluency in compensation fundamentals including job architecture and leveling, salary structures and pay bands, market data sources and methodology, and how a pay philosophy translates into practice. - Practical fluency with AI and automation tools, paired with sound judgment about confidential employee data, privacy, and where human oversight is non-negotiable. - Bachelor's degree or equivalent experience. CEBS, CBP, or SHRM-SCP preferred. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $208,986 - $245,866. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. ## About Fetch ## Company Overview - **One-liner**: Fetch is a rewards app and outcomes-based advertising platform that gives users points for everyday shopping, dining, and gaming activities, redeemable for gift cards and other rewards. - **Entity Type**: Private (Series E) - **Headquarters**: Madison, Wisconsin, United States - **Founded**: 2013 - **Founders**: Wes Schroll ## Core Business - **Primary industry/industries**: Consumer rewards, digital advertising, mobile apps, data analytics - **Target customers**: B2C (consumers via the Fetch app) and B2B (brands and retailers via its outcomes-based advertising platform) - **Mission or purpose statement**: To create the rewards destination for everyone, turning everyday moments into opportunities for consumers to earn something back while helping brands acquire and retain lifelong consumers. ## Products & Services - **Fetch Rewards App (Consumer)**: A mobile app that awards users "Fetch Points" for submitting receipts from any retailer, as well as for dining out, playing games, and other daily activities. Points can be redeemed for free gift cards to popular retailers, restaurants, and charities. The app personalizes offers and becomes more rewarding the more it's used. - **Fetch for Business (Advertising Platform)**: An outcomes-based advertising platform that gives brands SKU-level visibility into over $212 billion in annual gross merchandise value. It helps brands target shoppers with purchase-based offers, drive incremental sales, and build lasting brand loyalty through a non-disruptive, reward-based ad model. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Over $855.3 million in total funding across 13 rounds; annual revenue estimated at $102 million [linkedin.com](https://linkedin.com/company/fetch-rewards) - **Notable Investors/Partners**: Not explicitly listed in search results, but the company has raised significant capital (Series E stage) from venture capital firms. - **Growth Signals**: Employs 792 people (with a -5.6% YoY change) [linkedin.com](https://linkedin.com/company/fetch-rewards); processes over 13 million receipts daily; has visibility into $212 billion in annual GMV; named one of America’s Best Startup Employers by Forbes for two consecutive years [fetch.com](https://fetch.com/careers/jobs); has offices or coworking spaces in Madison, Chicago, Birmingham, Boston, New York, and Mexico City. ## Competitive Advantages - **Massive, proprietary data set**: Fetch possesses the largest retail-agnostic, SKU-level view of household spending, giving it unique consumer insights that power its advertising platform. - **Mutually beneficial model**: Unlike disruptive ads, Fetch’s model creates a win-win where consumers get rewards and brands get measurable, outcomes-based results. - **Scale and adoption**: With millions of active users and over 13 million receipts submitted daily, Fetch has a large, engaged user base that is difficult for competitors to replicate. - **Third-party validated measurement**: The platform’s effectiveness is rigorously measured and validated by industry-leading third parties, building trust with brand partners. ## Strategic Focus - **Continued platform expansion**: The company is focused on growing its rewards ecosystem beyond just receipt scanning, including dining, gaming, and other daily moments. - **Deepening advertising capabilities**: Fetch is investing in its outcomes-based ad platform to help brands acquire and retain consumers more effectively. - **AI and data science**: The company is actively hiring for roles like Staff Product Designer, AI Labs and Senior Data Scientist, indicating a focus on leveraging AI to enhance personalization and product innovation [fetch.com](https://fetch.com/careers/jobs). - **International and talent growth**: With offices in Mexico City and remote roles, Fetch is expanding its geographic footprint and talent base. ## Why Work Here - **Culture and recognition**: Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, with a people-first culture rooted in trust, accountability, and innovation [fetch.com](https://fetch.com/careers/jobs). - **Generous compensation and benefits**: - **Equity**: All employees receive Restricted Stock Units (RSUs), giving them a stake in the company’s success [fetch.com](https://fetch.com/careers/faq). - **401(k)**: 100% match on the first 4% of contributions [fetch.com](https://fetch.com/careers). - **Parental Leave**: 20 weeks for primary caregivers, 14 weeks for secondary caregivers, plus a $2,000 stipend [fetch.com](https://fetch.com/careers). - **Education**: $10,000+ per year in education reimbursement for job-related courses or programs [fetch.com](https://fetch.com/careers). - **Family Planning**: Support for egg retrieval, adoption, IVF, and surrogacy through partner Carrot, with a $10k lifetime stipend [fetch.com](https://fetch.com/careers). - **Health & Wellness**: Medical, Dental, Vision (with perks like teeth whitening and laser eye surgery discounts), HSA with employer contributions, wellness coach, nutrition counseling, and Gympass membership [fetch.com](https://fetch.com/careers/faq). - **Time Off**: Flexible PTO, 9 paid holidays, plus a year-end week-long break [fetch.com](https://fetch.com/careers). - **Pet Insurance**: Fully covered for the first pet, and bereavement leave includes furry family members [fetch.com](https://fetch.com/careers/faq). - **Flexible work environment**: Most roles offer a "Remote Flexible Environment," with offices in Madison, Chicago, Birmingham, Boston, New York, and Mexico City for in-person collaboration [fetch.com](https://fetch.com/careers/faq). - **Early career programs**: Offers a 12-week Tech Internship and a 12-week Tech Apprenticeship program for those starting their careers in software engineering or data [fetch.com](https://fetch.com/careers/faq). - **Hiring process**: Typically includes an application review, a take-home exercise, a phone interview, and a panel interview [fetch.com](https://fetch.com/careers/faq). ## Sources 1. [fetch.com - Careers Page](https://fetch.com/careers) 2. [fetch.com - Careers FAQ](https://fetch.com/careers/faq) 3. [fetch.com - About Us](https://business.fetch.com/about-us) 4. [fetch.com - Open Positions](https://fetch.com/careers/jobs) 5. [linkedin.com - Fetch Company Page](https://linkedin.com/company/fetch-rewards) ## Other roles at Fetch - [Support Specialist, 2nd Shift](https://feeny.ai/job/support-specialist-2nd-shift-fetch-remote-1ps2q4ra3w5d) - [Senior Product Designer, Earning Experience](https://feeny.ai/job/senior-product-designer-earning-experience-fetch-remote-d28xtc0n90jq) - [Senior Sales Enablement Manager, SMB & Mid-Market](https://feeny.ai/job/senior-sales-enablement-manager-smb-mid-market-fetch-remote-gks24w29zfn4) - [Staff Product Designer, Receipt & Rewards Experience](https://feeny.ai/job/staff-product-designer-receipt-rewards-experience-fetch-remote-pmp774g67838) - [Platform Integrity Operations Coordinator](https://feeny.ai/job/platform-integrity-operations-coordinator-fetch-remote-2afppazcgq72) - [Senior Creative Strategy Manager](https://feeny.ai/job/senior-creative-strategy-manager-fetch-remote-mhzmc6d2bqrk) - [Deal Desk Operations Manager](https://feeny.ai/job/deal-desk-operations-manager-fetch-remote-x2e59f8864k7) - [Staff Product Manager – Fetch Play (Rewarded Apps)](https://feeny.ai/job/staff-product-manager-fetch-play-rewarded-apps-fetch-remote-hxt0njrzjqhz) - [VP, Industry Lead, Retail](https://feeny.ai/job/vp-industry-lead-retail-fetch-remote-eywexm2bd41c) - [Staff Data Scientist, Rewarded Apps](https://feeny.ai/job/staff-data-scientist-rewarded-apps-fetch-remote-xbdy8xw8b7ga)