---
title: 'Senior Director, Field Operations at Abnormal'
canonical: 'https://feeny.ai/job/senior-director-field-operations-abnormal-united-states-kds3r492r7tg'
type: 'job'
last_seen: '2026-11-06'
---

# Senior Director, Field Operations at Abnormal

- **Company:** Abnormal
- **Location:** United States
- **Compensation:** $230k–$330k
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-06
- **Apply:** https://abnormal.ai/careers/jobs/8181711003?gh_jid=8181711003

## Job description

## About the Role

A great GTM strategy only matters if it changes what happens in the field. Turning insight into consistent behavior and predictable outcomes is the work, and at Abnormal we want to do it the AI-native way.

As Senior Director, Field Operations, you will own how our entire revenue organization plans, executes, and scales. This is a second-line leadership role: you will lead and develop a team of Field Operations leaders and their teams, and set the operating model they run across our Mid-Market, Enterprise, Strategic, and Channel organizations. You will sit at the intersection of GTM strategy, systems, and field execution, making sure the plans, rhythms, and tools the business relies on lead to better decisions and predictable outcomes at every level. You will work hand in hand with the leaders of Sales, Marketing, Customer Success, Channel, Finance, and GTM Operations, and bring a clear point of view on where the field should go next.

Our platform is expanding beyond email into identity and AI security, and our field motions are getting more varied with it: new segments, new partner paths, and more products in every conversation. That complexity is the opportunity. This is a role for a builder and a leader who wants to design modern operating models that balance speed, precision, and scale, develop the next generation of operations leaders, and help Abnormal lead in the age of AI.

## What You Will Do

- Lead leaders. Lead, coach, and develop a team of Field Operations managers and directors, set priorities across the function, and build a bench of future leaders with clear succession plans.
- Own the operating model. Define and evolve the field operating model across segments, regions, and channel, building scalable, repeatable frameworks that hold up as the business grows up-market and through partners.
- Turn strategy into field execution. Partner with the CRO and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas, and translate the plan into clear execution across every sales organization.
- Make the forecast something leaders trust. Own the accuracy and consistency of global sales forecasting through standardized processes, advanced analytics, and AI-enabled forecasting approaches, and present forecast insight to executive leadership.
- Own the field operating rhythm. Set the cadence for pipeline and forecast reviews, inspection, QBR inputs, and performance dashboards across the organization.
- Raise the bar on process and execution. Drive sales process and execution excellence across the full funnel, supporting evolving motions across segments and channel-assisted deals.
- Lead strategic planning and resource allocation. Guide territory, capacity, and coverage design and segmentation models across multiple teams and regions, in partnership with Sales leadership, including change management at scale.
- Make our systems work for the field. Partner with RevOps and Systems leaders so GTM tools (e.g., Salesforce, forecasting, engagement, and analytics platforms) support how the field sells and inspects work.
- Put AI to work. Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort, and set the standard for how AI shows up in field operations.
- Co-lead cross-functional initiatives. Guide new segment launches, partner motions, and pricing or packaging changes from planning through adoption across Sales, Marketing, Customer Success, Channel, and Finance.
- Be a strategic partner to executive leadership. Provide data-backed recommendations, highlight risks and tradeoffs, and help prioritize across competing initiatives.

Must Haves

- 12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment.
- 6+ years of experience leading and scaling operations, analytics, or GTM teams, including experience managing managers and developing other leaders.
- Strong analytical and problem-solving skills, with experience defining metrics and translating complex data into actionable insights for executive audiences.
- Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process, across multiple teams, segments, or regions.
- Demonstrated experience applying AI, advanced analytics, or automation to redesign operating models.
- Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools.
- Strong stakeholder management and communication skills, with experience influencing senior GTM leaders and executives and managing change across teams.
- Experience with strategic planning and execution, including territory design, capacity planning, and resource allocation.
- Comfort operating in ambiguous environments while maintaining high execution standards.
- A continuous improvement mindset focused on balancing short-term execution with long-term scale.

## Nice to Have

- Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection.
- Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks.
- Experience in companies scaling from Mid-Market into Enterprise or Strategic segments.
- Experience leading cross-functional operating model changes across multiple GTM functions (Sales, Marketing, CS, Channel).

## #LI-ML2

Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location. In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

Base salary range: $229,500—$330,000 USD

A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt9cbda641db7c0045/6a1e3d3a66aea075cd33e462/AAP_and_EEO_Statement.pdf). If you would like more information on your EEO rights under the law, please [click here](https://assets.contentstack.io/v3/assets/blt3a076cfd9753fa1f/blt4eb3a265cc7b1ca9/6a1e3d3bfe33e73c16ff026b/EEOC_Know_Your_Rights_Oct_30_2025.pdf).

## About Abnormal

## Company Overview
- **One-liner**: Abnormal Security uses behavioral AI to autonomously detect and stop sophisticated email attacks, account takeovers, and insider threats for enterprises.
- **Entity Type**: Private (Series D)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2018
- **Founders**: Evan Reiser (CEO) and Sanjay Jeyakumar (CTO)

## Core Business
- **Primary industry**: Cybersecurity (Cloud Email Security, Identity Security, AI Security)
- **Target customers**: B2B, Enterprise (over 25% of the Fortune 500)
- **Mission statement**: "Stop crime with AI and bring cybersecurity from the future to defenders today."

## Products & Services
- **Abnormal Behavioral Security Platform**: An AI-native, cloud-based platform that builds behavioral baselines for every user and entity in an organization to detect anomalies that indicate attacks.
  - **Email Security**: Autonomous detection and remediation of BEC, phishing, and account takeover attacks via API-based, cloud-native architecture. Deploys in 60 seconds with no MX changes.
  - **Identity Security**: Harden identities, detect compromise, and prevent insider threats by analyzing behavioral signals in real-time.
  - **Insider Threat**: Blocks fraudulent actors and malicious insiders by autonomously addressing anomalies.
  - **AI Security (Attune AI)**: Provides visibility and policy enforcement for all AI tools used within an organization, enabling AI governance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last reported Series D valuation was $2.6B in 2022)
- **Key Metric**: Over 25% of the Fortune 500 are customers. The company has stopped millions of attacks and saved billions in financial losses.
- **Notable Investors/Partners**: Insight Partners, Greylock Partners, Menlo Ventures, CrowdStrike Falcon Fund (strategic investor)
- **Growth Signals**: The company is AI-native from day one, with revenue growing rapidly. It is expanding its platform from email security into identity, insider threat, and AI governance. Headcount has grown significantly, and the company continues to hire across engineering, GTM, and operations.

## Competitive Advantages
- **Behavioral AI Moat**: Unlike signature-based or rules-based security tools, Abnormal builds a unique behavioral baseline for every organization and user. This allows it to detect novel attacks that no other vendor sees.
- **AI-Native Operations**: The company doesn't just build AI products—it runs its entire business (product, CS, finance, HR) with AI agents, compounding its speed of innovation.
- **Deep Enterprise Trust**: Over 25% of the Fortune 500 give Abnormal the authority to autonomously make security decisions, a level of trust very few vendors achieve.
- **Founding Team Origins**: Founders came from adtech (building anomaly-detection AI at scale) rather than traditional cybersecurity, giving them an outsider's perspective that led to the behavioral AI approach.

## Strategic Focus
- **Platform Expansion**: Moving beyond email security into identity, insider threat, and AI security, building a unified behavioral security platform.
- **AI-First Product Development**: Using AI agents to compress product development cycles from quarters to weeks, rapidly launching new products.
- **Operational Efficiency**: Embedding AI across every internal function to drive automation and efficiency, allowing the company to scale without linear headcount growth.
- **Market Leadership**: Capitalizing on the wave of AI-generated attacks to position behavioral AI as the only viable defense.

## Why Work Here
- **Remote-First Culture**: From day one, Abnormal has been remote-first. Employees have the choice to work from home, from hub offices, or from co-working spaces (WeWork). Async work is the default, with deliberate synchronous overlap time. [abnormal.ai](https://abnormal.ai/careers/culture)
- **High Autonomy, High Accountability**: No micromanagement. Clear expectations. Growth is based on impact, not tenure or title. "You don't wait your turn." [abnormal.ai](https://abnormal.ai/careers/culture)
- **AI-Native Work Environment**: Every employee, regardless of role, gets access to the best AI tools and is expected to use them. The company rebuilds work processes around what AI makes possible—not by bolting AI onto old workflows. [abnormal.ai](https://abnormal.ai/careers/culture)
- **Compressed Growth Timeline**: Because everything moves fast with AI, impact that would take quarters elsewhere happens in weeks. One person can do what used to take a team. Outsized impact is rewarded proportionally. [abnormal.ai](https://abnormal.ai/careers/culture)
- **Transparent and Direct Culture**: "We say what's true, even when it's uncomfortable." Leaders are accessible, teams share learnings openly, and new hires get real ownership immediately. [abnormal.ai](https://abnormal.ai/about)
- **Notable Perks**: Compensation is tied to impact, not role. The company offers flexibility as infrastructure, not a benefit. Employees see direct results from their work in a fast-growing, mission-driven company.

## Sources
1. [Abnormal AI - Official Website](https://abnormal.ai/)
2. [Abnormal AI - About Page](https://abnormal.ai/about)
3. [Abnormal AI - Careers & Culture](https://abnormal.ai/careers/culture)
4. [Abnormal AI - Open Roles](https://abnormal.ai/careers/open-roles)
5. [Abnormal AI - What We Are](https://abnormal.ai/about/what-we-are)
6. [Crunchbase - Abnormal Security](https://www.crunchbase.com/organization/abnormalsecurity)
7. [PitchBook - Abnormal Security](https://pitchbook.com/profiles/abnormal-security-168693-47)

## Other roles at Abnormal

- [Senior Channel Account Manager](https://feeny.ai/job/senior-channel-account-manager-abnormal-singapore-xrb3q27vdppm) — Singapore
- [Senior Technical Enablement Manager (Pre-Sales)](https://feeny.ai/job/senior-technical-enablement-manager-pre-sales-abnormal-united-states-30atys0e9edv) — United States
- [Chief of Staff - CFO](https://feeny.ai/job/chief-of-staff-cfo-abnormal-united-states-sgsvsjwc17qe) — United States
- [Solutions Architect, EMEA](https://feeny.ai/job/solutions-architect-emea-abnormal-ireland-p1pk591rnp0r) — Ireland
- [Solutions Architect, EMEA](https://feeny.ai/job/solutions-architect-emea-abnormal-united-kingdom-jzje7k2m28xx) — United Kingdom
- [Customer Success Manager, Florida](https://feeny.ai/job/customer-success-manager-florida-abnormal-united-states-fypnvgnzttn9) — United States
- [Senior Software Engineer - Full Stack - Portal Platform](https://feeny.ai/job/senior-software-engineer-full-stack-portal-platform-abnormal-united-kingdom-ds8cdjspa6j4) — United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-abnormal-singapore-s81ws26kq56g) — Singapore
- [Senior Manager, Revenue Marketing (PubSec)](https://feeny.ai/job/senior-manager-revenue-marketing-pubsec-abnormal-united-states-5vjapc3h0ja3) — United States
- [Vice President, Global Channel Sales](https://feeny.ai/job/vice-president-global-channel-sales-abnormal-united-states-zpx0kqyr019n) — United States