--- title: 'Senior Director, Marketing Operations at Atlas HXM' canonical: 'https://feeny.ai/job/senior-director-marketing-operations-atlas-hxm-canada-united-states-of-united-k5rp0vtk5ybz' type: 'job' last_seen: '2026-10-15' --- # Senior Director, Marketing Operations at Atlas HXM - **Company:** Atlas HXM - **Location:** Canada / United States of, United States - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/atlasxhm/jobs/8870400002 ## Job description Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. Reports To: Vice President, Global Growth Marketing ## About the Role Our Company is seeking a strategic and results-driven Senior Director, Marketing Operations to lead the technology, automation, digital platforms, analytics, and operating processes that power our global marketing organization. Reporting to the Vice President, Global Growth Marketing, this role will build and optimize the infrastructure that enables Marketing to operate efficiently, deliver strong digital experiences, and connect marketing investments to measurable business outcomes. The Senior Director will own our marketing technology ecosystem, AI and automation strategy, website operations, data and measurement capabilities, and operational processes. This leader will partner closely with Marketing, Revenue Operations, Sales, Product, Technology, Data, Finance, and Legal to create a scalable, data-driven marketing organization. The ideal candidate combines strategic leadership with strong technical and operational expertise and is equally comfortable advising executives, leading transformation, and turning technology and data into measurable business impact. ## Key Responsibilities Marketing Operations & Technology - Develop and lead the global Marketing Operations strategy, operating model, and roadmap aligned with business priorities. - Establish scalable processes, governance, workflows, and performance standards across Marketing. - Own the marketing technology ecosystem, including CRM, marketing automation, digital platforms, analytics, customer data, and systems integrations. - Evaluate and optimize technology investments, system performance, adoption, and ROI. - Lead major technology implementations and operational transformation initiatives. - Build and lead a high-performing Digital Marketing & Operations team. AI & Automation - Develop and execute Marketing’s AI and automation roadmap in alignment with the broader enterprise AI strategy. - Identify and implement opportunities to automate campaign execution, lead management, reporting, content operations, and customer lifecycle activities. - Establish governance and measurement for AI and automation solutions. - Lead the process redesign and change management needed to embed new technologies and ways of working. Website & Digital Experience - Provide strategic leadership for website operations and the broader digital experience function. - Own prioritization of the website roadmap based on acquisition, conversion, pipeline, and customer experience goals. - Establish governance for website access, releases, quality assurance, and experimentation. - Define the testing and optimization strategy and measure the business impact of digital investments. Analytics, Data & Measurement - Lead Marketing’s measurement, attribution, analytics, and reporting strategy. - Establish executive dashboards, KPIs, and performance review processes that connect marketing activity to pipeline, revenue, and ROI. - Partner with Revenue Operations, Finance, Data, and Technology to improve forecasting, customer insights, and decision-making. - Establish standards for marketing data quality, governance, privacy, security, and appropriate use. - Build the data foundation required for segmentation, personalization, targeting, and lifecycle marketing. Cross-Functional Leadership & Business Management - Serve as a senior partner across Marketing, Revenue Operations, Sales, Product, Technology, Data, Finance, and Legal. - Align marketing technology, digital, data, and operational priorities with broader commercial objectives. - Influence senior stakeholders, resolve competing priorities, and drive cross-functional initiatives to successful outcomes. - Own the Marketing Operations and Technology budget and manage key technology providers, agencies, and implementation partners. - Develop business cases and investment recommendations for future technology and operational initiatives. ## Qualifications Required - Bachelor’s degree in Marketing, Business, Information Systems, Analytics, Computer Science, or a related field. - 12+ years of progressive experience in Marketing Operations, Marketing Technology, Digital Marketing, Revenue Operations, or related disciplines. - 7+ years of leadership experience, including responsibility for global or enterprise-level teams, functions, or programs. - Deep expertise in marketing automation, CRM, website technologies, analytics, customer data, systems integrations, and marketing technology environments. - Demonstrated experience building marketing operating models, technology strategies, governance frameworks, and roadmaps. - Experience implementing AI, automation, and workflow solutions that deliver measurable business outcomes. - Strong experience leading complex technology investments and transformation initiatives. - Strong financial and commercial acumen, including budget management and business case development. - Ability to influence executive leaders and align cross-functional stakeholders around complex priorities. - Experience working effectively in a global, fully remote environment. ## Preferred - Experience in a global SaaS, technology, or high-growth organization. - Experience modernizing a Marketing Operations function or leading a significant marketing technology transformation. - Experience implementing AI and automation across multiple marketing disciplines. - Experience overseeing complex websites and digital platforms. - Experience developing marketing attribution, forecasting, and investment measurement capabilities. - Experience managing global technology providers, agencies, and implementation partners. This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required. ## What We Offer - The opportunity to work with a purpose — simplifying global expansion across borders and cultures - A diverse and inclusive environment - Country-specific benefits - Flexible PTO - Your birthday off and a day for you to volunteer and give back to the organization of your choice - Generous Parental Leave Program - Growth and development opportunities with access to a top learning content provider - The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact. Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages. Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. Hiring decisions are based upon Atlas HXM’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location. This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process. Atlas HXM will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM. ## About Atlas HXM ## Company Overview - **One-liner**: Atlas HXM provides a global Employer of Record (EOR) and Human Experience Management (HXM) platform that enables companies to hire, pay, and manage talent across 160+ countries. - **Entity Type**: Private (Series B) - **Headquarters**: United States (with offices in Canada, Colombia, Hungary, India, Japan, the United Kingdom, and more) - **Founded**: 2015 (as Elements Global Services) - **Founders**: Rick Hammell ## Core Business - Primary industry/industries: Global Employer of Record (EOR) services, Human Experience Management (HXM) technology, global payroll and compliance - Target customers: B2B; innovative companies of all sizes (startups to enterprises) looking to expand internationally without setting up local legal entities - Mission: "To guide companies on their growth journeys with software and solutions that enable global talent management." The company's vision is "A future where growth thrives across borders and cultures." ## Products & Services - **Direct Employer of Record (EOR)**: Atlas HXM acts as the legal employer for clients in countries where they have no entity, handling compliance, contracts, payroll, tax registration, and benefits. They operate 100% direct (owning and operating their legal entities), eliminating third-party dependencies. - **Human Experience Management (HXM) Platform**: An enterprise-grade technology platform delivering end-to-end EOR solutions with self-service capabilities, real-time insights, and a focus on employee experience. - **Global Payroll Services**: Payroll processing across 160+ countries with a reported +99% global payroll accuracy. - **Visa Sponsorship & Global Mobility**: Unrivalled visa sponsorship coverage for 75+ countries, enabling relocation and hiring across borders. - **Atlas HXM Learning**: Access to thousands of courses, certifications, and professional growth opportunities for client employees. - **Global Benefits Administration**: Locally compliant, premium benefits packages including healthcare, life and travel insurance, and Employee Assistance Programs (EAP). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Completed a **$200 million Series B** capital raise in 2022 led by Sixth Street Global, followed by a rebrand from Elements Global Services to Atlas HXM. - **Notable Investors/Partners**: Lead investor: Sixth Street Global. Named a ‘Leader’ in IEC’s 2023 EOR industry report, and a 'Leader' in Global Employer of Record Services by NelsonHall and Everest Group. Winner of the Global Payroll Association's EOR Organisation of the Year award. - **Growth Signals**: - Has grown from a startup to 500 global employees. - Operates fully owned legal entities in 160+ countries. - Expanded from pure EOR into the broader HXM (Human Experience Management) category. - Launched an impact ESG program. - Recently posted 14 open positions (as of early July 2025) across departments including Product & Technology, Sales, Operations, Legal & Compliance, and Finance. ## Competitive Advantages - **Direct EOR Model**: Unlike many competitors that rely on third-party partners in various countries, Atlas HXM owns and operates its own legal entities in 160+ countries, providing full transparency, control, and compliance. - **Enterprise-Grade Security**: ISO 27001, 27017, and 27018 certified for information security; GDPR benchmark compliance; encryption, secure storage, and strict access controls. - **Visa Sponsorship Coverage**: 75+ countries, significantly broader than many EOR competitors. - **Glocal Approach**: Combines enterprise-grade global technology with localized, culturally relevant support in 50+ languages and local time zones, including dedicated HR Employee Relationship Consultants. - **Leadership Experience**: Founder Rick Hammell is credited with coining the term "Employer of Record" for the industry. ## Strategic Focus - **Human Experience Management (HXM)**: Moving beyond compliance and payroll to deliver a superior "human experience" for client employees, combining software with white-glove human support. - **Global Expansion**: Continuing to grow its direct legal infrastructure and enter new markets to simplify international hiring. - **Platform Innovation**: Ongoing enhancements to the HXM platform, focusing on self-service and real-time insights for clients. - **ESG and Impact**: Launching and expanding its impact ESG program to give back to communities. ## Why Work Here - **Culture & Values**: Described as "human-centric," "purpose-driven," and focused on "trust & diversity." The company emphasizes a welcoming environment of belonging and accountability. - **Global & Diverse Team**: Over 30 nationalities, 50+ languages spoken, and an equal gender split. Work locations span North America, Europe, Latin America, and Asia. - **Flexible Work**: Remote and hybrid working opportunities across 30+ countries. - **Benefits**: Full suite including health insurance, Employee Assistance Programs (EAP), flexible paid time off, volunteer time off, and generous paid parental leave. - **Development**: Best-in-class learning and training through Atlas HXM Learning. Career growth is a stated top priority. - **Commitment to Community**: Paid volunteer time off and regional/virtual volunteer opportunities for colleagues to serve the global community. - **Hiring Process**: Uses Greenhouse for applications and conducts interviews via Microsoft Teams. The company warns against recruitment fraud and never asks for financial or personal information outside the formal process. ## Sources 1. [atlashxm.com - Careers Page](https://www.atlashxm.com/careers) 2. [atlashxm.com - Homepage](https://www.atlashxm.com/) 3. [job-boards.greenhouse.io - Atlas HXM Jobs](http://job-boards.greenhouse.io/atlasxhm) 4. [atlashxm.com - About Atlas HXM](https://www.atlashxm.com/about-atlas) 5. [linkedin.com - Atlas HXM Company Page](https://www.linkedin.com/company/atlashxm) ## Other roles at Atlas HXM - [Risk & Compliance Manager - Health & Safety](https://feeny.ai/job/risk-compliance-manager-health-safety-atlas-hxm-canada-htrmpp5xd922) — Canada - [Director International Accounting & Tax Compliance](https://feeny.ai/job/director-international-accounting-tax-compliance-atlas-hxm-india-56kyhn3nzay4) — India - [Senior Regulatory Affairs & Entity Corporate Governance Manager (10 months FTC)](https://feeny.ai/job/senior-regulatory-affairs-entity-corporate-governance-manager-10-months-ftc-n8h7pjamy1aq) — Hungary / Ireland / Poland / Portugal / United Kingdom - [Client Implementation Manager](https://feeny.ai/job/client-implementation-manager-atlas-hxm-ireland-united-kingdom-b08ecmvfa1ap) — Ireland / United Kingdom - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-atlas-hxm-canada-0gheyv9kd8vk) — Canada - [Global Solutions Director](https://feeny.ai/job/global-solutions-director-atlas-hxm-chicago-n4r99f0fnyqz) — Chicago, IL - [Employee Relationship Consultant](https://feeny.ai/job/employee-relationship-consultant-atlas-hxm-nigeria-south-africa-kwe3k2yrrf73) — Nigeria / South Africa - [Employee Relationship Consultant](https://feeny.ai/job/employee-relationship-consultant-atlas-hxm-ireland-united-kingdom-wz2te0s6erdd) — Ireland / United Kingdom - [Client Implementation Manager](https://feeny.ai/job/client-implementation-manager-atlas-hxm-canada-united-states-of-united-states-axgq5jajdjwh) — Canada / United States of, United States - [Deal Desk Sr. Manager](https://feeny.ai/job/deal-desk-sr-manager-atlas-hxm-canada-united-states-of-united-states-6my497xbzjz4) — Canada / United States of, United States