--- title: 'Senior Director of Communications at Navan' canonical: 'https://feeny.ai/job/senior-director-of-communications-navan-london-vwx5r6gtjwv3' type: 'job' last_seen: '2026-10-27' --- # Senior Director of Communications at Navan - **Company:** Navan - **Location:** London, United Kingdom - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-27 - **Apply:** https://navan.com/careers/openings?gh_jid=8241853 ## Job description The Senior Director of Communications, EMEA owns the EMEA communications strategy and regional reputation posture. This is a strategic, enterprise-facing role that advises executive leadership, sets the narrative and risk response for major business moments, and makes cross-market trade-offs across a complex matrix of countries, functions, and global stakeholders. The Senior Director is accountable for direction, prioritization, and outcomes—not day-to-day production. What You’ll Do: - Own the EMEA communications strategy, annual priorities, resource allocation, and governance in partnership with the C-suite, regional leadership, and communications. - Serve as the principal communications adviser to executive leadership on reputation, risk, transformation, geopolitical developments, and market-sensitive issues; challenge assumptions, recommend choices, and guide leaders through ambiguity. - Own EMEA reputation through an integrated strategy spanning corporate, product, financial, internal, executive, and digital communications. - Set the principles for translating global strategy into locally credible narratives, balancing consistency with market, language, cultural, and regulatory realities. - Set the communications strategy and executive narrative for major organizational change, acquisitions, market entries, crises, leadership transitions, and other high-visibility events. - Set the regional media and thought-leadership agenda; approve story platforms, executive positioning, reputation programs, and stakeholder engagement priorities. - Own the regional crisis posture and serve as the senior escalation point during high-impact incidents; determine response strategy and align Legal, HR, and business leadership. - Direct the regional operating model, including agency strategy, budget, measurement, governance, planning rhythms, quality standards, and resource trade-offs. - Build communications leadership capability through coaching, talent planning, succession, and clear role design across the EMEA portfolio. - Establish outcome frameworks that connect communications to business priorities and use them to make investment and prioritization decisions. - Represent EMEA in global communications planning and ensure regional insight influences enterprise decisions. What We’re Looking For: - Typically 12+ years of experience in corporate, agency, public affairs, or executive communications, including a demonstrated record of leadership across multiple markets. - Demonstrated experience advising senior executives and leading communications through significant business change. - Strong judgment in ambiguous or politically sensitive situations, with the credibility to challenge, simplify, and make decisions at executive level. - Proven ability to lead through influence in a matrixed organization and manage directors, agencies, and multi-market programs. - Exceptional writing, narrative development, media, presentation, and stakeholder-management skills. - Experience working across markets and fluency in French or German. Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. - Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated. Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights. ## About Navan ## Company Overview - **One-liner**: Navan is the leading all-in-one, AI-powered business travel, payments, and expense management platform that makes corporate travel effortless for frequent travelers while giving finance teams full control. - **Entity Type**: Public (ticker: **NAVN**, listed on Nasdaq Global Select Market in October 2025) - **Headquarters**: Palo Alto, California, USA - **Founded**: 2015 - **Founders**: Ariel Cohen and Ilan Twig ## Core Business - **Primary industry/industries**: Corporate travel management, expense management, travel technology, payments. - **Target customers**: B2B – mid-market to enterprise companies; also SMBs. - **Mission or purpose statement**: "Make travel easy for every traveler by being the best travel agency on the planet." ## Products & Services - **Navan Travel**: AI-powered booking platform for flights, hotels, and ground transportation with extensive inventory access (including NDC content from 17+ airlines). - **Navan Expense**: Automated expense management that categorizes and reconciles receipts, with real-time policy enforcement and integration with ERPs. - **Navan Edge**: AI travel assistant (chat-based) that handles bookings and provides 24/7 human support. - **Navan Rewards**: Incentive program that rewards employees for booking below budget. - **Navan Connect (BYOC)**: Card-link technology that connects corporate cards from 250+ banks, enabling unified spend visibility. - **Navan Corporate Cards**: Physical and virtual cards for payments. ## Market Standing - **Valuation/Market Cap**: Not publicly available in search results (post-IPO, real-time market cap available on exchanges). - **Key Metric**: **Total Headcount** ~3,300 employees (as of 2026); **Number of customers** – thousands, including major enterprises like Heineken, Unilever, Wayfair, and Zoom. - **Notable Investors/Partners**: Not listed in provided sources, but strategic partners include Amadeus (dual-GDS model) and major airlines via NDC. - **Growth Signals**: Went public in October 2025; expanded globally through acquisitions of Comtravo (Germany), Resia (France), Tripeur (India), and Reed & MacKay (Europe); now operates 50 offices worldwide; first TMC to integrate AI across the entire platform. ## Competitive Advantages - **AI-first platform**: First travel management company to embed AI across search, booking, expense reconciliation, and customer service. - **All-in-one T&E**: Combines travel, expense, and payments in a single system, eliminating the need for multiple vendors. - **Dual-GDS model**: Integrated with both Sabre and Amadeus, providing global coverage and competitive pricing. - **NDC leader**: Offers access to 17 airlines’ New Distribution Capability content for better fares and inventory. ## Strategic Focus - Continue leading in AI-powered travel and expense innovation. - Expand corporate card and payments ecosystem (Navan Connect, external card linking). - Deepen enterprise capabilities and global footprint (targeting mid-market and large multinationals). - Drive user adoption through employee rewards and seamless mobile experience. ## Why Work Here - **Work model**: Hybrid – 4 days per week in office (Palo Alto HQ and other global offices). Strong emphasis on in-person collaboration. - **Culture**: Meritocratic, high-ownership, “high-talent density” environment. Values include extreme ownership, bias to action, “AI-first mindset”, and “seriously fun”. - **Perks & Benefits**: - Flexible vacation (take time off as needed, manager coordination). - Paid parental leave (16 weeks birthing parent, 10 weeks non-birthing). - 401k, Employee Stock Purchase Plan (ESPP) with discount. - Medical, dental, vision, pet insurance. - Commuter benefits, in-office snacks and lunches, dog-friendly offices. - Headspace mental health subscription. - Navan personal travel discounts (employee leisure bookings at corporate rates). - Connectivity allowance (bi-weekly stipend for remote work). - **Growth opportunities**: Rapidly scaling public company; teams across engineering, product, data science, travel operations, and R&D. ## Sources 1. [navan.com](https://navan.com/ – Product overview, platform details) 2. [navan.com/about](https://navan.com/about – Company history, mission, timeline, IPO) 3. [navan.com/careers](https://navan.com/careers – Culture, values, benefits, work model) 4. [builtin.com](https://builtin.com/company/navan – Headcount, offices, hybrid policy, perks) ## Other roles at Navan - [Senior Automation Engineer](https://feeny.ai/job/senior-automation-engineer-navan-tel-aviv-9xxbjgjg6qme) — Tel Aviv, Israel - [Senior Android Developer](https://feeny.ai/job/senior-android-developer-navan-tel-aviv-8m9rbb47c4mv) — Tel Aviv, Israel - [Full-Stack Software Engineer- Growth AI Solutions](https://feeny.ai/job/full-stack-software-engineer-growth-ai-solutions-navan-tel-aviv-hpd1y72081dw) — Tel Aviv, Israel - [Senior Product Manager, Flights](https://feeny.ai/job/senior-product-manager-flights-navan-tel-aviv-y49rgt5gm4k0) — Tel Aviv, Israel - [Recruiter](https://feeny.ai/job/recruiter-navan-gurugram-bjna3n88h3qm) — Gurugram, IN - [Senior Benefits Analyst](https://feeny.ai/job/senior-benefits-analyst-navan-palo-alto-ca-or-san-francisco-7abtebkdem7m) — Palo Alto CA OR San Francisco, CA - [Operations Manager](https://feeny.ai/job/operations-manager-navan-united-states-gwxbgq4e8vw1) — United States - [Sr. Data Scientist](https://feeny.ai/job/sr-data-scientist-navan-san-francisco-pj62ma8rbbxp) — San Francisco, CA - [Commercial Account Executive, M&E](https://feeny.ai/job/commercial-account-executive-m-e-navan-austin-haf5t68hpp98) — Austin, TX - [Commercial Account Executive, M&E](https://feeny.ai/job/commercial-account-executive-m-e-navan-los-angeles-ecsp4vkc2qjj) — Los Angeles, CA