--- title: 'Senior Director of Cyber Defense at Entrata' canonical: 'https://feeny.ai/job/senior-director-of-cyber-defense-entrata-lehi-14n77aeyvqpw' type: 'job' last_seen: '2026-10-17' --- # Senior Director of Cyber Defense at Entrata - **Company:** Entrata - **Location:** Lehi, UT - **Compensation:** $221k–$367k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/entrata/7945bd10-4cae-4213-a8d0-063203da3fa4 ## Job description Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Senior Director, Cyber Defense is responsible for Entrata’s information security defenses, cyber defense strategy, and incident response program. This role leads the capabilities required to detect, investigate, contain, and recover from security events across Entrata’s technology environment. The Senior Director partners with leaders across Security, Technology, Engineering, Infrastructure, Product, Compliance, Legal, and Communications to strengthen Entrata’s security posture and operational resilience. This role establishes the processes, technology, communication channels, and cross-functional discipline necessary to respond effectively to cyber threats while ensuring appropriate coverage across regions and time zones. ## Responsibilities - Define and execute Entrata’s cyber defense strategy and multi-year operational roadmap aligned with enterprise risk. Serve as Incident Commander for significant security incidents—coordinating technical response, triage, containment, eradication, recovery, and business decisions. - Lead detection, alerting, and investigation across the technology stack. Create and maintain incident response playbooks, runbooks, severity levels, decision rights, regional time-zone handoffs, and escalation paths. - Serve as the frontline executive interface for enterprise clients during active incidents, delivering transparent technical briefings, root-cause analyses (RCAs), and post-incident remediation updates. Partner with Legal, Privacy, Communications, and Customer Success on crisis messaging. - Establish and present strategic cyber metrics, threat assessments, and operational maturity benchmarks to executive leadership, audit committees, and board stakeholders. - Drive continuous maturity across threat detection and response to align with enterprise compliance frameworks, regulatory standards, and third-party audit requirements while making timely, risk-based decisions in high-stress environments. - Proactively leverage approved GenAI tools to automate routine tasks while serving as the "Human-in-the-Loop" to audit outputs, maintain prompt competency, and enforce strict data governance and PII protection protocols. ## Minimum Qualifications - 10–15 years of progressive, relevant experience in cybersecurity, security operations (SOC), incident response, or cyber defense. - Proven track record leading enterprise security operations, incident response, or cyber defense programs. - Expert-level incident command and incident response skills in high-stakes environments. - Demonstrated experience in direct, customer-facing executive engagement and client briefings during high-severity incidents. - Demonstrated background building or maturing SOC/IR organizations within enterprise environments subject to rigorous audit, compliance, and governance controls. - Deep, comprehensive understanding of information security principles, threat vectors, controls, technologies, and operating models. - Exceptional executive-level communication, crisis management, workload prioritization, and decision-making capabilities under pressure. ## Preferred Qualifications - Active executive security credentials such as CISSP, CISM, CISA, or GIAC (GCIH, GCFA). - Experience leading cyber defense and incident command within multi-tenant, cloud-native SaaS platforms (AWS, Azure, GCP). - Hands-on leadership implementing security automation (SOAR), modern SIEM/XDR analytics, threat intelligence, and proactive threat hunting programs (e.g., MITRE ATT&CK framework). - In-depth familiarity with SOC 2 Type II, ISO 27001, NIST CSF, FedRAMP, GDPR, and CCPA regulatory environments. - Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field. AI & Operational Fluency - AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables. - Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations. - Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models. - Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains. Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? ## About Entrata ## Company Overview - **One-liner**: Entrata provides a comprehensive, AI-powered operating system for the rental property market, connecting property management, resident engagement, and operational workflows. - **Entity Type**: Private (IPO Registration) – raised $372M in total funding; most recent deal was a Buyout/LBO with Colleen AI in June 2024 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Headquarters**: Lehi, Utah, USA (6 offices total) [builtin.com](https://builtin.com/company/entrata). - **Founded**: 2003 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Founders**: Not publicly available. ## Core Business - **Primary industry/industries**: Property management software, real estate technology (PropTech). - **Target customers**: B2B – property owners, operators, property managers, and residents of multifamily, military, student, affordable, and mixed-use housing. - **Mission or purpose statement**: “Create better living experiences for millions of people” by building an operating system that enables property managers to be heroes to their residents [entrata.com/careers](https://www.entrata.com/careers). ## Products & Services - **Entrata Platform (Agentic Operating System)**: A cloud-based, multi-tenant platform combining CRM, ERP, Property Management System (PMS), and Resident Engagement tools. Includes 100+ native AI agents for leasing, maintenance, accounting, compliance, and renewals. Supports payment processing, lease signing, and third-party integrations via open API [entrata.com/team](https://www.entrata.com/team). - **Entrata AI Agents**: Purpose-built AI workflows that execute tasks, route work, and orchestrate operations autonomously, operating within fair housing and policy guardrails [entrata.com/team](https://www.entrata.com/team). - **Tailored Solutions for Property Types**: Specific modules for multifamily, military housing, affordable housing, student housing, and commercial/mixed-use properties [entrata.com/team](https://www.entrata.com/team). ## Market Standing - **Valuation/Market Cap**: Not disclosed. Recent Buyout/LBO (June 2024) with Colleen AI suggests private valuation, but no public figure available. - **Key Metric**: Total funding raised: $372M [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). Annual revenue is not publicly disclosed. - **Notable Investors/Partners**: Colleen AI (partner in recent Buyout/LBO); other investors not listed in provided sources. - **Growth Signals**: - Headcount: 2,513 employees (PitchBook) / 1,939 employees (BuiltIn) – conflicting reports, but indicates a large-scale operation. - Serves 20,000+ apartment communities nationwide [builtin.com](https://builtin.com/company/entrata). - IPO Registration status suggests preparation for public listing [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). ## Competitive Advantages - **Comprehensive single-platform OS**: Integrates CRM, ERP, PMS, and resident engagement in one login, reducing the need for multiple vendors. - **AI-driven automation**: 100+ native agents that execute tasks autonomously while enforcing fair housing and compliance rules – a key differentiator in a regulated industry. - **Open API & integrations**: Allows property managers to choose best-of-breed third-party tools, reducing lock-in. - **Enterprise-grade security & governance**: Cloud-based, multi-tenant architecture with audit trails and policy controls. ## Strategic Focus - **AI-first roadmap**: Scaling agentic workflows for leasing, operations, and accounting, with a goal of “fully agentic” operation across all business processes. - **Compliance & governance**: Embedding fair housing, money transmission, and ACH compliance into AI actions to reduce risk for property managers. - **Expansion across property types**: Continuing to tailor solutions for multifamily, military, affordable, student, and commercial housing. - **IPO preparation**: Filing for IPO registration indicates a focus on public market readiness and growth. ## Why Work Here - **Impact on shelter**: Work directly affects one of the most critical industries – housing – and helps improve the process of finding a home. - **Culture of experimentation**: “Think big, fail fast, take risks” – the company encourages learning and innovation. - **Diversity & respect**: Emphasis on different perspectives and an atmosphere of respect and acceptance [entrata.com/careers](https://www.entrata.com/careers). - **Perks & benefits** (from BuiltIn): - Performance bonuses, generous parental leave, family medical leave. - Health insurance, dental, Flexible Spending Account (FSA). - Job training, conferences, free snacks/drinks, and customized development tracks. - 6 office locations (HQ in Lehi, Utah); remote/hybrid policy not explicitly stated in provided sources. - **Growth opportunities**: Large, growing company (2,500+ employees) with IPO ambitions, offering career advancement in engineering, product, sales, and support. ## Sources 1. [entrata.com/careers](https://www.entrata.com/careers) 2. [builtin.com/company/entrata](https://builtin.com/company/entrata) 3. [pitchbook.com/profiles/company/55128-34](https://pitchbook.com/profiles/company/55128-34) 4. [entrata.com/team](https://www.entrata.com/team) ## Other roles at Entrata - [Head of Investor Relations](https://feeny.ai/job/head-of-investor-relations-entrata-united-states-5erm02edkvpr) — United States - [Regional Vice President Product Sales (AI)](https://feeny.ai/job/regional-vice-president-product-sales-ai-entrata-united-states-csq9ts6g76sf) — United States - [Agency Support Representative](https://feeny.ai/job/agency-support-representative-entrata-pune-36wg9c9ckd69) — Pune, India - [Carrier Relations Manager](https://feeny.ai/job/carrier-relations-manager-entrata-lehi-d6ev49z4eb1b) — Lehi, UT - [Product Manager, Utilities - Sustainability](https://feeny.ai/job/product-manager-utilities-sustainability-entrata-united-states-pr3y8wnceq82) — United States - [Account Manager | Central Region](https://feeny.ai/job/account-manager-central-region-entrata-dallas-dkgvr8vr8er8) — Dallas, TX - [Regional Vice President of Sales, Canada (IC-Enterprise)](https://feeny.ai/job/regional-vice-president-of-sales-canada-ic-enterprise-entrata-toronto-p3mmdzrcm7rv) — Toronto, Canada - [Account Manager](https://feeny.ai/job/account-manager-entrata-lehi-yznnbehw57rg) — Lehi, UT - [Director of Engineering, Payments](https://feeny.ai/job/director-of-engineering-payments-entrata-lehi-v8smv8ddth7k) — Lehi, UT - [Enterprise Inside Sales Executive](https://feeny.ai/job/enterprise-inside-sales-executive-entrata-lehi-6dszhae5n7w2) — Lehi, UT