--- title: 'Senior Director, Organizational Transformation & Workforce Design at Smartly' canonical: 'https://feeny.ai/job/senior-director-organizational-transformation-workforce-design-smartly-new-york-7f9vex8svnfh' type: 'job' last_seen: '2026-09-15' --- # Senior Director, Organizational Transformation & Workforce Design at Smartly - **Company:** Smartly - **Location:** New York New York, United States - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.greenhouse.io/smartlyio/jobs/6126669004 ## Job description Senior Director, Organizational Transformation & Workforce Design Smartly is looking for a Senior Director, Organizational Transformation & Workforce Design to help shape how our organization evolves as we scale globally and embed AI more deeply into how we work. Reporting to the Chief People Officer and working within the CHRO Office, you will partner with leaders across Smartly to translate business strategy into organizational structures, workforce models, leadership capabilities, and transformation programs that help our teams operate effectively at scale. ## What You Will Do - Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models. - Design how work evolves in an AI-enabled organization, partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage. - Build scalable workforce frameworks, including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve. - Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives. - Translate business priorities into transformation roadmaps, defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption. - Advise senior leaders on complex organizational challenges, bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change. - Align stakeholders across functions and geographies, ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes. ## What We Are Looking For - Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting. - Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions. - Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation. - Experience designing leadership, manager, or organizational capability programs that can scale across an organization. - Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions. - Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions. - Experience with change management and stakeholder engagement across teams, functions, and geographies. - Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work. ## What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more… The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD: $198,000 - 235,000 Curious what it’s like to work at Smartly? Visit our [Careers page](https://www.smartly.io/careers) to see how we grow, collaborate, and make impact together ## #LI-HYBRID ## About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit [Smartly](http://smartly.io/) to learn more. The processing of your information is described in our [Candidate Privacy Notice](https://cdn.prod.website-files.com/67ed4ab7f914accf87aa070c/698a11cb716926c1d76c1641_Smartly.io%20Group%20-%20Privacy%20Notice%20for%20Candidates%20-%201_2026.pdf). ## About Smartly ## Company Overview - **One-liner**: Smartly is an AI-powered advertising technology company that provides a cross-channel platform integrating media, creative, and intelligence to help brands and agencies create, optimize, and scale ad campaigns. - **Entity Type**: Private (backed by Providence Equity Partners; previously raised venture funding) - **Headquarters**: Helsinki, Finland - **Founded**: 2013 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Advertising technology (AdTech), AI-powered marketing - **Target customers**: B2B – brands, agencies, performance teams, creative teams (Fortune 500 and mid-market) - **Mission or purpose statement**: “Make online advertising easy, effective, and enjoyable across platforms.” (from the Smartly Culture Handbook) ## Products & Services - **Smartly AI Advertising Platform**: A SaaS platform that unifies creative production, media buying, cross-channel performance analytics, and AI-driven optimization. Supports major media channels including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. ## Market Standing - **Valuation/Market Cap**: Not disclosed (acquired by Providence Equity Partners in December 2019 for ~$222M) - **Key Metric**: Annual Revenue of $150M (as of recent data) | Total Funding: $222.8M (including a $200M private equity round in 2019) - **Notable Investors/Partners**: Providence Equity Partners (parent company), Highland Europe, Lifeline Ventures. Partners with major media platforms (Meta, Google, TikTok, Snap, Pinterest). - **Growth Signals**: 800+ employees (10.3% YoY growth), 700+ brands served, $6B in annual ad spend managed, 800B+ impressions and 300B+ creatives generated annually. Recognized as a Leader in The Forrester Wave: Creative Advertising Technologies. ## Competitive Advantages - Only company recognized as a Leader in Forrester’s Creative Advertising Technologies Wave with PwC-validated results. - End-to-end platform that bridges creative and media, reducing fragmentation for advertisers. - Deep, direct integrations with all major social and search platforms, providing unmatched access and speed. ## Strategic Focus - Continue to expand AI capabilities across creative production, cross-channel orchestration, and real-time performance measurement. - Grow presence in connected TV (CTV) and programmatic advertising. - Scale global operations and deepen partnerships with enterprise brands and agencies. ## Why Work Here - **Culture highlights**: Grounded in Nordic values of trust, autonomy, and work-life balance. Emphasizes ownership, radical candor, and continuous learning. - **Remote/hybrid policy**: Hybrid/office-based depending on location; offices in Helsinki, New York, London, Berlin, Mexico City, Sydney, Manila, and more. - **Notable perks**: Early career programs (New Grad, Internships, Launchpad for engineers), global collaboration, and a focus on impact from day one. - **Engineering culture**: Strong technical teams (227 in technical roles), active in machine learning and platform engineering. Opportunities to work on high-scale systems (800B impressions). ## Sources 1. [smartly.io](https://www.smartly.io/) 2. [Smartly Careers](http://job-boards.greenhouse.io/smartlyio) 3. [LinkedIn – Smartly](https://www.linkedin.com/company/smartly-io) 4. [Smartly Culture Handbook](https://cdn2.hubspot.net/hubfs/1570479/Culture%20Handbook/Smartly.ioCultureHandbook.pdf) ## Other roles at Smartly - [Customer Onboarding Intern](https://feeny.ai/job/customer-onboarding-intern-smartly-new-york-new-york-9dh30mpbt8zw) — New York New York, United States - [Recruiting Operations Intern](https://feeny.ai/job/recruiting-operations-intern-smartly-new-york-new-york-9a7n5t8b9mte) — New York New York, United States - [Smartly Launchpad 2027 (Software Engineer)](https://feeny.ai/job/smartly-launchpad-2027-software-engineer-smartly-helsinki-yz29fhxjb7t8) — Helsinki, Finland - [Product Marketing Intern](https://feeny.ai/job/product-marketing-intern-smartly-new-york-new-york-k24d8p4r69d9) — New York New York, United States - [Creative Strategy Intern](https://feeny.ai/job/creative-strategy-intern-smartly-new-york-new-york-w2nr4p9nwxxz) — New York New York, United States - [Recruiting Operations Associate](https://feeny.ai/job/recruiting-operations-associate-smartly-mexico-city-bvxnnhaw1p6r) — Mexico City - [Agency Partner](https://feeny.ai/job/agency-partner-smartly-london-england-364b7httn25g) — London England, United Kingdom - [User Guidance Lead](https://feeny.ai/job/user-guidance-lead-smartly-helsinki-a32rv1mhxqkk) — Helsinki, Finland - [Sales Development Representative Intern](https://feeny.ai/job/sales-development-representative-intern-smartly-new-york-new-york-petyzbkgggs8) — New York New York, United States - [Creative Operations Knowledge Migration Intern](https://feeny.ai/job/creative-operations-knowledge-migration-intern-smartly-chicago-illinois-vmy54yt7946k) — Chicago Illinois, United States