---
title: 'Senior Director, People Operations & Total Rewards at Mapbox'
canonical: 'https://feeny.ai/job/senior-director-people-operations-total-rewards-mapbox-mapbox-8bk9x85eas1a'
type: 'job'
last_seen: '2026-09-17'
---

# Senior Director, People Operations & Total Rewards at Mapbox

- **Company:** [Mapbox](https://feeny.ai/companies/mapbox)
- **Location:** Mapbox, United States
- **Employment:** full-time
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.ashbyhq.com/mapbox/d85c55a5-f755-46cb-9d6d-ba75a9309ce2

## Job description

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

## What We Do

The People team's mission is to build, support, and grow the high performing teams who build the best location platform in the industry. We steward the Mapbox culture of innovative, customer-driven, collaborative, humble builders. The People organization at Mapbox includes: HRBPs, HR Operations, Compensation, Benefits, Internal Communications, Learning & Talent Development, and Talent Acquisition.

## What You'll Do

Mapbox is looking for a Senior Director of HR Operations and Total Rewards to scale and strengthen the systems that support our global team. In this role you will lead our global HR Operations, Total Rewards (Compensation & Benefits), and People Analytics, ensuring our systems and processes are thoughtful, scalable, and aligned to how we build our teams and products. This is a high-impact and hands-on role. You will manage a talented team including a Benefits lead, a Compensation individual contributor, and an Operations manager who oversees the global Operations team. You will own the People technology roadmap and lead the charge in finding practical ways to integrate AI into our workflows to transform our data and operations into a strategic, high-velocity asset.

- Total Rewards Strategy: Provide guidance and oversight of our global benefits programs and hands-on support for compensation strategy and execution of our pay programs. You will partner with the team to evolve our total rewards philosophy into a strategic function that scales with our high-performance culture.
- Team Leadership & Mentorship: Lead and develop a high-impact team by setting clear, strategic direction, removing blockers, and elevating their impact across the organization.
- AI-Driven Operations: Lead the evolution of our operating model by identifying and integrating AI solutions. You will drive the shift from manual, reactive processes to intelligent, self-service infrastructure that scales with our global workforce.
- Global Infrastructure Ownership: Own the operational and compliance health of our international footprint, including key hubs in Helsinki, Belarus and Japan. Ensure seamless operations across all entities and PEO relationships while preserving our remote-first culture.
- People Technology Ownership: Act as the functional architect for our People Technology; you will ensure the HRIS platform is fully leveraged, integrated, and secure.
- Advanced People Analytics: Move us from descriptive reporting to advanced, predictive analytics. Build the models that help us understand global headcount trends, pay equity, and organizational health - enabling smarter, faster decisions across leadership.

What We Believe are Important Traits for This Role

- 12+ years of experience in People Ops and Total Rewards, meaningful time spent in high-growth, remote-friendly tech environments.
- Comfortable leading and doing: You can model a complex equity refresh in Excel, as well as coach a leader through a global compliance hurdle.
- Systems Expertise: Direct experience with Rippling (or similar modern HRIS) and a desire to stay hands-on with system administration and data architecture.
- AI/Automation Approach: You have implemented AI or automation tools that have improved team productivity and the employee experience.
- Global Fluency: You’ve worked with international teams—especially in Europe—and understand how to balance company-wide approaches with local regulations.
- Data Sophistication: You don't just consume reports; you build the logic and automation that generates them.

## What We Value

In addition to [our core values](https://www.mapbox.com/about/values/), which are not unique to this position and are necessary for Mapbox leaders:

- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

## How We Support You

- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Comprehensive Healthcare: Private medical coverage for you and your dependents.
- Family-First Support: Generous maternity and paternity leave policies to support your growing family.
- Fertility & Family Building: Inclusive fertility support. Grow your family on your terms.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Flexible paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
- Invest & Grow: Retirement plans with competitive matching.

Our total annual cash compensation for this role ranges from $261,375 - $353,625 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the [Mapbox Privacy Policy](https://www.mapbox.com/legal/privacy) which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the [Notice of E-Verify Participation](https://drive.google.com/file/d/1rVYht6vc6QJmVzwML1rlh3BFboC-JkGe/view?usp=drive_link) and [Right to Work](https://drive.google.com/file/d/1Pnzz1t8ueq8iPftJ7kqPOGoTnD5mqi0H/view?usp=drive_link) posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

## About Mapbox

## Company Overview
- **One-liner**: Mapbox is a global location platform that provides maps, navigation, search, and real-time location data services to power experiences for developers, enterprises, and consumers.
- **Entity Type**: Private (Growth Stage)
- **Headquarters**: Washington, DC, USA (with offices in San Francisco, Helsinki, and Minsk)
- **Founded**: 2010
- **Founders**: Eric Gundersen, Mikel Maron, Alex Barth, Will White, Tom MacWright

## Core Business
- Primary industry: Location Technology / Geospatial Data / Developer Infrastructure
- Target customers: B2B and B2D (Developer-first) — serving logistics, delivery, automotive, retail, travel, manufacturing, and enterprise software companies
- Mission or purpose: To power navigation for people, packages, and vehicles everywhere. They equip innovators to keep up with a changing world through real-time data and map rendering technologies.

## Products & Services
- **Mapbox Maps**: A customizable, high-performance mapping platform offering a suite of APIs and SDKs for web and mobile applications, including vector tiles, static maps, and map design tools.
- **Mapbox Navigation**: Turn-by-turn navigation services for car, truck, and last-mile delivery, optimized for real-time traffic and routing.
- **Mapbox Search**: Geocoding and place search APIs that provide location intelligence and address autocomplete.
- **Mapbox Data**: A rich set of datasets including traffic data, points of interest (POI), and real-time location insights for analytics and planning.
- **Mapbox Unity SDK**: Tools for building immersive location-based experiences in games, AR/VR, and simulation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company); Mapbox raised over $350M in equity funding. In 2020, its valuation was reported as approximately $1B.
- **Key Metric**: Total Funding — Over $370M raised from investors
- **Notable Investors/Partners**: SoftBank Vision Fund, Foundry Group, DFJ Growth, True Ventures, Glynn Capital, Atomico, and others. Strategic partners include the United Nations, World Bank, USAID, and Doctors Without Borders.
- **Growth Signals**: Headquartered in DC with offices in SF, Helsinki, and Minsk; serves millions of developers and enterprise customers globally; expanding into automotive, logistics, and IoT verticals. In October 2024, they launched new real-time data products for fleet management.

## Competitive Advantages
- **Developer-First Platform**: Serves a massive global developer community with a strong open-source ethos and extensive APIs/SDKs.
- **Customizability and Performance**: Unmatched ability for developers to style maps and control rendering, with low-latency vector tiles.
- **Real-Time Data Ecosystem**: Proprietary traffic, navigation, and location data that continuously updates, creating a data moat.
- **Strong Industry Partnerships**: Works with the UN, World Bank, and global enterprises, demonstrating trust and reliability beyond typical commercial use.

## Strategic Focus
- **Automotive & Logistics Growth**: Deepening integrations with automotive OEMs and delivery/logistics companies for real-time navigation and fleet management.
- **Real-Time Intelligence**: Expanding data products for real-time location analytics, traffic, and supply chain visibility.
- **Developer Ecosystem Expansion**: Investing in SDKs, Unity integrations, and developer tools to maintain community leadership.
- **Global Reach**: Scaling enterprise sales across non-US markets, especially Europe and Asia.

## Why Work Here
- **Remote-First Culture**: Mapbox embraces work flexibility; most roles are remote-friendly, and employees are free to work from home, offices, or even a national park with good WiFi.
- **Comprehensive Benefits**: Offers competitive compensation, equity, generous PTO, company-wide breaks, retirement programs, and comprehensive healthcare/mental health support.
- **Family Support**: Paid maternity, paternity, adoption, and family care leave.
- **Social Impact**: Over 30 hours of paid volunteer time annually and a donation-matching benefit. The team works on projects with NGOs and social impact organizations.
- **Engineering-Driven**: A builder culture with a focus on innovation, data-driven decision-making, and cross-functional collaboration.
- **Diverse and Inclusive**: Committed to DEI, with employee resource groups and policies promoting equity and inclusion.
- **Open Positions**: As of mid-2025, there were 77 open roles across multiple locations, including remote and hybrid options in the US, Helsinki, and Minsk.

## Sources
1. [mapbox.com/company](https://www.mapbox.com/company)
2. [mapbox.com/careers](https://www.mapbox.com/careers)
3. [jobs.ashbyhq.com/mapbox](https://jobs.ashbyhq.com/mapbox)
4. [mapbox.com/company/culture](https://www.mapbox.com/company/culture)
5. [crunchbase.com/organization/mapbox](https://www.crunchbase.com/organization/mapbox)

## Other roles at Mapbox

- [Software Development Engineer II, Nav Native](https://feeny.ai/job/software-development-engineer-ii-nav-native-mapbox-finland-d38xf9ynz4gs) — Finland
- [Senior AI Engineer, Location AI](https://feeny.ai/job/senior-ai-engineer-location-ai-mapbox-mapbox-8rgyngghb571) — Mapbox, United Kingdom
- [Senior AI Engineer, Location AI](https://feeny.ai/job/senior-ai-engineer-location-ai-mapbox-mapbox-88tpfcd9zvta) — Mapbox, Germany
- [Security Engineer II](https://feeny.ai/job/security-engineer-ii-mapbox-helsinki-kewryqtny0fn) — Helsinki, Finland
- [RAVE I, Map Quality & Insights](https://feeny.ai/job/rave-i-map-quality-insights-mapbox-minsk-1thwfx24y9qb) — Minsk, Belarus
- [RAVE I (24/7), Feedback and Corrections (Road Closures)](https://feeny.ai/job/rave-i-24-7-feedback-and-corrections-road-closures-mapbox-minsk-wt9dnn3hkw43) — Minsk, Belarus
- [Documentation Engineer](https://feeny.ai/job/documentation-engineer-mapbox-mapbox-086wgtmd0w42) — Mapbox, United States
- [Software Development Engineer II, Search](https://feeny.ai/job/software-development-engineer-ii-search-mapbox-mapbox-1xek5gxm8p5s) — Mapbox, United States
- [Head of Sales, Strategic Accounts](https://feeny.ai/job/head-of-sales-strategic-accounts-mapbox-mapbox-2qzzbjd4r0k5) — Mapbox, United States
- [Head of Sales, Renewals](https://feeny.ai/job/head-of-sales-renewals-mapbox-mapbox-5n4eqz0gafjt) — Mapbox, United States