---
title: 'Senior Director, Revenue Operations at CloudZero'
canonical: 'https://feeny.ai/job/senior-director-revenue-operations-cloudzero-boston-9gva59n4f4jx'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Director, Revenue Operations at CloudZero

- **Company:** CloudZero
- **Location:** Boston, MA
- **Compensation:** $200k–$220k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/cloudzero/9df7a55b-3c2a-41a7-bd4c-a499a9f24a8b

## Job description

The Senior Director, Revenue Operations is a unique blend of analytics, ops, and technical instrumentation. Your primary mission is to lead an Ops Center of Excellence that partners with the Head of Sales, Head of CS, and Head of Marketing with optimizing and executing a unified GTM strategy. What You'll Do:

- Own core ops responsibilities such as territory segmentation, account assignments, ICP definition, health scoring, lead routing, campaign management
- Own commission administration across plan and quota issuance as well as payout calculation and visibility
- Build and automate weekly, monthly, and quarterly reporting across GTM funnel activities, bookings, customer lifetime value
- Analyze data to identify trends, risks, and opportunities for growth and retention metrics improvement.
- Manage external GTM Enablement team with defining areas of focus and success criteria
- Lead short and long term forecasting of ARR and Churn
- Implement and manage GTM tools, including AI orchestration, to reduce friction and amplify productivity

What You'll Bring:

- Self-starter mindset: We believe in a self-starter mindset, meaning you proactively identify gaps in business strategy & operations and prioritize what to solve with your team; you are not waiting to be told what to do. Speed of execution is critical.
- Excellent communication skills: Deliver messages in a clear, compelling, and concise manner. Actively listens and checks for understanding and can articulate messages in a broadly understandable way.
- Rapid experimentation mindset: Must be familiar with setting up experiments, measuring effectiveness, failing fast, and building a scalable process.
- Ownership: Takes equal ownership of the successes and failures of achieving operational maturity. Keeps internal customers and goals on track, with extreme ownership of the next steps and timelines.

## QUALIFICATIONS

- 10+ years of Ops or other relevant experience
- Work experience in a B2B SaaS company
- Demonstrated ability to communicate complex concepts concisely and clearly to all levels of employees, from the Executive level to the employee base.
- Excellent written, interpersonal, and presentation communication skills; comfortable and confident presenting new concepts to large audiences.
- Systems knowledge - Deep understanding of GTM tooling:
- Enrichment: Clay, ZoomInfo; CRM: Salesforce and/or HubSpot;
- Engagement: Outreach, Sybill, Gong
- Strong understanding of API’s and AI automation

## About CloudZero

CloudZero is the AI ROI Company. We built the financial control plane for AI: the system finance, IT, and engineering use to connect every AI dollar to the outcome it produced. Across every provider. In real time. AI spend is the fastest-growing line on enterprise P&Ls and the least understood. Only 14% of CFOs can prove AI ROI today. CloudZero answers the question no one else can: what did it cost to produce this outcome, for this customer, on this model. The largest cloud spenders on the planet already run on CloudZero, including Coinbase, Duolingo, DoorDash, and Shutterstock. We processed 14 trillion billing events in the last twelve months. We're the first listed partner on Anthropic's cost and usage API. We've raised over $119 million, including a[$56 million Series C](https://www.cloudzero.com/press-releases/20250528/) backed by leading venture capital firms. Why Join Our Team? At CloudZero, you’ll find a collaborative, fast-moving environment where your work makes a direct impact. We’re a team that values ownership, creativity, and curiosity — and we’re tackling some of the most complex challenges in the cloud space. If you’re excited by working with cutting-edge technology, driving meaningful outcomes, and growing with a company that’s scaling fast, we’d love to hear from you!

## About CloudZero

## Company Overview
- **One-liner**: CloudZero is the AI ROI Company that provides a financial control plane for cloud and AI spend, helping businesses connect every dollar spent to measurable business outcomes.
- **Entity Type**: Private (Series B)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2016
- **Founders**: Erik Peterson (co-founder)

## Core Business
- **Primary industry**: FinOps / Cloud Cost Management / AI Spend Intelligence
- **Target customers**: B2B, Enterprise (Engineering leaders like CTOs, VPs of Engineering; Finance leaders like CFOs, FP&A; Platform and cloud ops teams)
- **Mission / Purpose**: To help the world's most ambitious businesses turn cloud and AI spend into measurable value. The company's vision is to be the only platform to quantify and maximize the ROI of every cloud and AI dollar spent.

## Products & Services
- **CloudZero Platform**: A SaaS platform that unifies cost and usage data from any AI platform, cloud provider (AWS, GCP, Azure), and SaaS tool (Snowflake, Datadog, MongoDB, Kubernetes) into a single pane of glass. It provides multi-dimensional allocation, real-time anomaly detection, and AI outcome attribution.
- **CostFormation**: A code-driven approach for allocating costs, allowing platform and cloud ops teams to author allocation structure so finance and engineering see the same numbers.
- **AI Hub**: Connects AI spend to specific models, providers, prompt patterns, and coding agents (Claude Code, Cursor, GitHub Copilot) to show cost context where engineers work.
- **Analytics (BI capability)**: A business intelligence feature released in 2023 to improve business efficiency.
- **AnyCost**: An API launched in 2019 to combine cost data from any cloud provider.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Over $14 billion in cloud spend under management. The company raised $32 million in Series B funding.
- **Notable Investors/Partners**: Not fully disclosed, but notable milestones include joining the AWS ISV Accelerate Program, the FinOps Foundation Governing Board, and achieving SOC 1 Type 2 certification. Phil Pergola (former CloudHealth executive) joined as CEO.
- **Growth Signals**: Named a "Strong Performer" in the Forrester CCMO Wave, a "Visionary" in the Gartner MQ for CFM Tools, and "Best Places to Work" by Boston Business Journal. The platform is certified by the FinOps Foundation. Average time to pay for itself is 3 months, with average cloud savings of 22% in year one and a 33% average Cloud Efficiency Rate improvement.

## Competitive Advantages
- **Depth of Allocation**: The only engine that allocates AI, cloud, and Kubernetes cost at the depth of customer, feature, workflow, and model, fueling unit economics.
- **Real-time Data**: Streaming telemetry captures every AI call as it happens, with anomaly signals in seconds and full dimensional allocation in hours.
- **Outcome Attribution**: Maps AI spend to business outcomes (customer, product, transaction, P&L), not just activity metrics.
- **No Monthly Overages**: Uses a tiered, predictable pricing model that doesn't vary month to month.
- **Speed to Value**: Can connect in minutes and uncover unit cost metrics in hours.

## Strategic Focus
- **AI ROI Leadership**: Positioning itself as the "AI ROI Company," the strategic focus is on helping companies govern AI spend and value as AI adoption explodes.
- **Category Creation**: Moving from category-creator to category-leader in the AI financial control plane space.
- **Platform Expansion**: Continuing to integrate with more AI platforms, coding agents, and business systems to unify the cost conversation across engineering and finance.

## Why Work Here
- **Remote-First Environment**: The company is remote-first, with a hub in Boston.
- **Culture & Values**: Core values include "Commit then iterate," "Own the outcome," "We, not I," "Delight the customer," "Nothing is sacred," "Less is more," and "Wait for no one."
- **Benefits**: Flexible Time Off, Home Office Stipend, "CZ Wellness" program, Recognition Program, Commuter Stipend, Catered Lunches, Focus Fridays, AI Build Days, and a Holiday Schedule.
- **Engineering Culture**: Emphasizes high-bar, low-ego talent, and a passion for all things cloud. The company is described as a "tight-knit team in a high-growth, fast-moving environment."
- **Growth Trajectory**: Job seekers are drawn to the opportunity to work at a high-growth startup that is defining a new category in AI spend intelligence.

## Sources
1. [CloudZero.com](https://www.cloudzero.com/)
2. [CloudZero About Page](https://www.cloudzero.com/about/)
3. [CloudZero Careers Page](https://www.cloudzero.com/careers/)
4. [CloudZero Jobs (Ashby)](https://jobs.ashbyhq.com/cloudzero)
5. [Built In Boston - CloudZero](https://builtin.com/company/cloudzero/faq/workplace-perception)

## Other roles at CloudZero

- [Senior AI Systems Engineer](https://feeny.ai/job/senior-ai-systems-engineer-cloudzero-boston-077tq4myxg1d) — Boston, MA
- [Technical Support Engineer II](https://feeny.ai/job/technical-support-engineer-ii-cloudzero-boston-m6mpncc0p1p3) — Boston, MA
- [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-cloudzero-boston-kcpebqvk70fv) — Boston, MA
- [Staff/Principal Software Engineer-Windows Endpoint Agent](https://feeny.ai/job/staff-principal-software-engineer-windows-endpoint-agent-cloudzero-remote-f7nw3tr1rpev)
- [Senior Content Marketing Manager](https://feeny.ai/job/senior-content-marketing-manager-cloudzero-boston-5p5w4vw9jwm3) — Boston, MA
- [AI ROI Consultant](https://feeny.ai/job/ai-roi-consultant-cloudzero-boston-p3der7w7yxpa) — Boston, MA
- [Senior Technical Account Manager](https://feeny.ai/job/senior-technical-account-manager-cloudzero-boston-w0bzae0yzv77) — Boston, MA
- [Staff Technical Account Manager](https://feeny.ai/job/staff-technical-account-manager-cloudzero-boston-qh9y3hdf2jy8) — Boston, MA
- [Director, Brand & Corporate Communications](https://feeny.ai/job/director-brand-corporate-communications-cloudzero-san-francisco-b1gre1y8v4a4) — San Francisco, CA
- [Senior CloudOps Engineer](https://feeny.ai/job/senior-cloudops-engineer-cloudzero-boston-mt909xk95q66) — Boston, MA