--- title: 'Senior Director - Strategic Finance at BigPanda' canonical: 'https://feeny.ai/job/senior-director-strategic-finance-bigpanda-bay-area-office-7m4z6zjab5x9' type: 'job' last_seen: '2026-09-12' --- # Senior Director - Strategic Finance at BigPanda - **Company:** BigPanda - **Location:** Bay Area Office - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.gem.com/bigpanda/am9icG9zdDrINl7FvjtelJY9Nacn0Cya ## Job description Location requirements: Remote based role. Open to candidates located in the Bay Area, CA, as well as throughout the United States. About the Role: BigPanda Inc. is seeking a strategic, analytical, and highly collaborative Senior Director of Strategic Finance. This role sits at the center of corporate strategy and finance as we transition from a SaaS to AI-native, high growth business, solving some of the biggest pain points enterprise CIOs face today. You will be responsible for leading company-wide strategic and financial planning, investor relations and board reporting, multi-AI Product Revenue modeling, cashflow and capital efficiency management, while also acting as an embedded strategic partner to GTM, Product, and R&D leadership. This is a highly visible role that partners directly with executive leadership, the Board, and external stakeholders to shape decision-making and drive capital-efficient growth. This role goes well beyond traditional FP&A — you will act as a strategic advisor, helping translate complex business dynamics into clear financial narratives, while building and enhancing the infrastructure, models, and processes required to support a high growth AI company, going through a rapidly evolving business model. This full-time position reports to the VP of Strategic Finance & Business Analytics, will have direct reports and works closely with senior leadership across GTM, Product, G&A, and Business Strategy and Operations functions. What you will do: - Own and lead company-wide financial and business planning processes, including annual budgeting, quarterly forecasting, and long-range scenario modeling. - Build and maintain sophisticated financial models that support SaaS and emerging AI business models (ARR, consumption-based pricing, margin structures, etc.). - Lead cashflow forecasting and capital planning, ensuring strong visibility into liquidity, runway, and investment capacity. - Partner with executive leadership to define and operationalize corporate strategy, including growth initiatives, pricing evolution, and AI monetization. - Lead Investor Relations efforts, including investor communications, financial storytelling, and preparation of materials for current and prospective investors. - Own Board and Management reporting, delivering clear, concise, and insight-driven narratives on business performance, risks, and opportunities. - Serve as an embedded finance business partner to GTM, Product, and/or R&D leadership, providing decision support on pricing, resourcing, and investment tradeoffs and build & maintain KPI frameworks (leading/lagging indicators) that connect financial outcomes to operational drivers across all functions. - Continuously improve Finance processes, systems, and reporting capabilities, incorporating automation and AI-driven insights where appropriate. What skills and experience you’ll bring to BigPanda: - Bachelor's Degree in Business, Accounting, Finance, Economics, or comparable quantitative field - 10+ years of experience spanning corporate FP&A and finance business partnering (or a strong track record in one with clear exposure to the other), investment banking, private equity, or strategic finance, with significant experience in SaaS and expanding exposure to AI-native performance metrics - Proven experience supporting Investor Relations, Board reporting, and executive-level decision-making. - Strong expertise in financial modeling, including SaaS metrics (ARR, CAC, LTV) and AI/consumption-based revenue models. - Experience in cashflow modeling, capital planning, and managing through an unpredictable investment trade-off environment, with urgency - Track record of fundraising and/or M&A transactions. - Strategic mindset with the ability to connect financial insights to broader business objectives and strategic imperatives. - Exceptional communication skills, with the ability to distill complex analyses into clear narratives for executives and investors. Must have an opinion. - Strong cross-functional leadership and influencing skills — able to partner effectively across all levels of the organization. - Comfortable operating in a fast-paced, evolving environment with ambiguity and changing priorities. About Us: BigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers. We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career. Our Benefits: - Competitive equity - Remote-first environment - Unlimited PTO - Twelve (12) paid holidays throughout the year - Comprehensive health benefits - #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents. - Financial planning services - Employee learning & development budget - Values-based recognition (quarterly and annually) - Social community & ERG programs - Dog friendly office - Lunches provided in office - Flexible work environment along with a work-from-home stipend to support remote work arrangements - Values-based culture Please note that visa sponsorship is not available for this position. Market competitive salary with an anticipated base compensation range of $229,500 - $310,500. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run one (1) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience. BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Note: BigPanda is an E-Verify Employer If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io. ## About BigPanda ## Company Overview - **One-liner**: BigPanda provides an agentic AI platform for IT operations (AIOps) that helps ITOps and ITSM teams automate incident management, reduce noise, and prevent outages. - **Entity Type**: Private (Series E) - **Headquarters**: Redwood City, California, United States - **Founded**: 2012 - **Founders**: Assaf Resnick (CEO) ## Core Business - **Primary industry**: AI-powered IT Operations (AIOps), Incident Management, IT Service Management (ITSM) - **Target customers**: Large enterprise ITOps and ITSM teams (B2B, Enterprise) - **Mission**: "Keep the digital world running" by transforming manual, reactive IT processes into intelligent, autonomous systems that detect, respond to, and prevent incidents. ## Products & Services - **[BigPanda Platform (Agentic AI for ITOps)]**: An AI-powered platform that ingests alerts from monitoring tools, enriches them with context, and automates incident triage, correlation, and response. It uses a "living knowledge graph" to give AI agents context for reasoning, not just rule-following. Integrates deeply with ServiceNow to supercharge ITSM workflows. - **[Agentic AI Agents for L1 Operations]**: AI agents that handle repetitive, low-judgment L1 tasks, escalating only complex issues to human operators, reducing the need for outsourced (GSI) support. - **[Incident Prevention & Change Risk Analysis]**: Automates change risk analysis to accelerate approvals and prevent outages before they impact customers. ## Market Standing - **Valuation**: Not disclosed (last raised $20M in Series E in August 2022) - **Total Funding**: $312.5M (across 7 rounds) - **Annual Revenue**: $30.2M (estimated, per LinkedIn) - **Headcount**: ~248 employees (-2.1% YoY, per LinkedIn) - **Notable Investors**: Insight Partners, Battery Ventures, Greenfield Partners, Sequoia Capital Israel, UBS, Wells Fargo Strategic Capital. - **Growth Signals**: Median ROI of 430% for early adopters (self-reported), payback in under a year. Product rated 4.7/5.0 (117 reviews). Growing enterprise adoption and expansion into agentic AI. ## Competitive Advantages - **Agentic AI over Traditional AIOPs**: BigPanda moves beyond simple alert correlation to AI agents that can reason, act, and prevent incidents, not just flag them. - **Living Knowledge Graph**: Unifies tribal knowledge from tools, tickets, and people into a contextual AI foundation, enabling more intelligent automation than rules-based systems. - **Deep ServiceNow Integration**: Supercharges existing ServiceNow investments by reducing noise and providing richer incident context, a key differentiator for large enterprises. - **Proactive Prevention**: Focuses on preventing incidents before they start (via change risk analysis), not just reacting faster. ## Strategic Focus - **Agentic AI Leadership**: Doubling down on agentic AI to automate L1 operations and major incident coordination, reducing the need for human intervention in routine tasks. - **Reducing Operational Costs**: Helping enterprises reduce reliance on expensive GSIs and outsourced support by automating their work. - **Expanding Platform Capabilities**: Building out the knowledge graph and AI agents to handle more complex, multi-step workflows. - **Product-Led Growth**: Delivering rapid value ("value quickly") to reduce adoption friction and build momentum through clear wins. ## Why Work Here - **Culture (HEART Values)**: Emphasizes Humility, Empathy, Accountability, Respect, and Transparency. Fosters an environment of kindness, directness, and authenticity. - **Flexibility**: Hybrid company (about half of employees work in an office at least once a week). Flexible time management and work-life integration are core tenets. Walking 1:1s and seeing kids/pets on video are routine. - **Career Growth**: "Enormous market opportunity" means growth for the company and its employees. Prioritizes career development from day one. - **Intense Onboarding**: Dedicated focus on the first six months to set employees up for success. - **Annual 360 Reviews**: Each employee receives a 360 feedback review and a "Playback & Discovery" conversation to support continued growth. - **Competitive Benefits**: Generous total rewards strategy. - **Employer Rating**: 3.6/5.0 (167 reviews), with strong scores for Work-Life (4.0) and Compensation (4.0). - **Open Roles (Examples)**: Director of Professional Services, SRE Technical Lead, Enterprise Account Executives, Solutions Engineer, Senior People Operations Partner. ## Sources 1. [bigpanda.io](https://www.bigpanda.io/) 2. [bigpanda.io/company](https://www.bigpanda.io/company/) 3. [bigpanda.io/company/panda-way](https://www.bigpanda.io/company/panda-way/) 4. [bigpanda.io/company/leadership](https://www.bigpanda.io/company/leadership/) 5. 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