---
title: 'Senior Embedded Field Reliability Engineer at Tractable'
canonical: 'https://feeny.ai/job/senior-embedded-field-reliability-engineer-tractable-salt-lake-city-jz7bzqmqzhdv'
type: 'job'
last_seen: '2026-11-07'
---

# Senior Embedded Field Reliability Engineer at Tractable

- **Company:** Tractable
- **Location:** Salt Lake City, UT
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/tractable/4295c443-15c0-4c9e-b195-063f0f52e3f2

## Job description

Why Tractable? We combine world-class AI research with real-world applications that make a difference. At Tractable, you’ll collaborate with brilliant minds, work on transformative projects, and contribute to technology that helps people when they need it most. Tractable is a leader in AI for auto repair and insurance, backed by SoftBank, Insight Partners, and Georgian. LumaScanner is our hardware-plus-SaaS vehicle scanning system: a drive-through scanner installed at dealerships, collision shops and insurer sites that pushes vehicle damage assessment toward real-time AI identification and repair estimation. LumaScanner started as a small, scrappy project and is fast becoming a major revenue line. Our Salt Lake City team designs, builds and supports it - hands-on work, close to the hardware, with startup pace and real ownership, backed by the data and funding of a company that has already proven the model at scale.

## About the role

Our installed fleet is growing faster than our next-generation design can ship. The first-generation hardware has known electrical and integration limitations that show up in the field, and our core embedded team is focused on the long-term redesign. We’re looking for a Senior Embedded Field Reliability Engineer to own the health of today’s installed units. Your mission: keep every deployed scanner alive and recoverable, reduce customer-facing issues, and feed real field data into the redesign. This is a sustaining role for someone who gets satisfaction from keeping an imperfect product working brilliantly in the field - not from starting over on a clean sheet. You’ll partner closely with customer support and the embedded R&D team, and you’ll spend real time on-site with customers.

## What you’ll do

- Build and run field failure tracking: categorize failures, rates and root causes across the installed base.
- Reproduce and root-cause intermittent field failures from logs, telemetry and scope traces.
- Ship recoverability fixes without a board respin — hardware and software watchdogs, safe-mode boot, remote reset paths, A/B firmware with automatic rollback.
- Instrument devices with fleet telemetry to catch failures early, and push fixes safely to deployed units via OTA.
- Design and validate low-cost retrofits (e.g. power control or filtering) that a field tech can install in under 30 minutes.
- Write runbooks so support can recover units without escalating to engineering.
- Give R&D a prioritized, well-researched list of design issues, backed by field data.
- Travel to customer sites to diagnose issues and work directly with dealer service managers and our support team.

## What we’re looking for

- 7+ years of hands-on embedded engineering experience at senior or staff level.
- Field failure analysis: you’ve reproduced intermittent failures in deployed hardware, root-caused them, and run an RMA or failure-tracking process.
- Recovery engineering: watchdogs, bootloaders, A/B firmware partitions with automatic rollback, and remote reset.
- Board-level hardware debugging: power sequencing, brownouts, grounding and EMI, thermal issues, and camera interfaces such as USB, PoE or GigE. Proficient with oscilloscopes, logic analyzers, multimeters, and reading schematics and datasheets.
- Fleet telemetry and OTA updates on deployed devices.
- Embedded Linux and production C/C++, plus Python for test and diagnostic tooling.
- Customer-facing comfort: happy to travel to sites and explain issues clearly to non-technical people.
- Pragmatic, data-driven mindset: you start with failure rates, logs and power topology, and you ship workarounds quickly under time pressure.

## Nice to have

- Machine vision or multi-camera systems experience.
- You’ve designed a small retrofit board or field kit.
- Startup or small-team experience, comfortable without a big test lab.
- Automotive, dealership or industrial environment exposure.
- Experience using AI coding tools (Cursor, Claude Code, OpenAI Codex) to iterate quickly.

What success looks like

- Field failures are tracked, categorized and quantified across the installed base.
- Recoverability fixes are live on deployed units without a board respin.
- Low-cost retrofits are validated and ready for field techs to install in under 30 minutes.
- Support can recover units using runbooks, without escalating to engineering.
- R&D has a prioritized, data-backed list of design issues for the next generation.

Salary band: $150-180k + equity Diversity commitment At Tractable, we are committed to building a diverse team and inclusive workplace where people’s varied backgrounds and experiences are valued and recognised. We encourage applications from candidates of all backgrounds and offer equal opportunities without discrimination.

## About Tractable

## Company Overview
- **One-liner**: Tractable builds AI-powered visual assessment tools that enable fast, accurate damage appraisals for vehicles and properties, accelerating claims, repairs, and recycling.
- **Entity Type**: Private (Series E, raised $65M in 2023)
- **Headquarters**: London, England, United Kingdom (5 Appold Street, Broadwalk House, EC2A 2DA)
- **Founded**: 2014
- **Founders**: Raz Ranca (Co-founder & CTO) and other co-founders (not publicly named in provided sources)

## Core Business
- **Primary industry/industries**: Artificial intelligence, insurtech, automotive, property insurance
- **Target customers**: B2B – insurers, repairers, recyclers, fleet & rental companies, dealerships
- **Mission or purpose statement**: “Transforming how people live and work across industries—freeing employee time for higher-value tasks, improving customer experiences, accelerating repairs, and driving greater recycling efforts.”

## Products & Services
- **AI Damage Assessment (Vehicles)**: SaaS platform that analyzes user-submitted images to provide ultra-precise damage estimates, certainty scores, and part identification. Used for claims, check-ins, fleet maintenance, and salvage bidding.
- **AI Damage Assessment (Properties)**: Extends the same computer vision technology to property insurance, enabling faster, more accurate home damage appraisals.
- **Salvage Parts Identification**: AI identifies reusable parts from damaged vehicles, supporting recycling and reducing waste.
- **Integration APIs**: Open APIs for seamless integration with existing claims, repair, and inventory systems.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding $184.83M (Series E, 2023); processes over $2 billion in vehicle repairs and purchases annually
- **Notable Investors/Partners**: Insight Partners, Georgian, SoftBank, Ignition Partners, K5 Global Technology, and 42+ other investors. Serves 35+ world-leading insurance and automotive companies, including 10+ Fortune Global 500.
- **Growth Signals**: Expanding from automotive into property insurance; global office presence across Europe, North America, and Asia; 350+ employees; recognised as a “Startup of the Year” and certified Great Place to Work.

## Competitive Advantages
- **Proprietary AI trained on millions of real-world images**, delivering pixel-level precision and certainty scores.
- **Scalable architecture** handling thousands of claims daily while identifying salvageable parts.
- **Continuous improvement** – AI learns from every deployment and client feedback.
- **Open API integration** allows easy embedding into existing workflows.
- **First-mover advantage** in AI-driven auto appraisal with strong adoption among top insurers.

## Strategic Focus
- Extend AI capabilities from automotive to property assessment (homes).
- Increase recycling and sustainability by improving salvage part identification.
- Expand into new geographies (North America, Asia) and verticals (fleet, dealerships, rental).
- Deepen partnerships with Fortune Global 500 companies.

## Why Work Here
- **Culture**: Recognised as a “Startup of the Year” and certified Great Place to Work. Values include “act with urgency,” “be an owner,” “be bold,” “help colleagues succeed,” “create raving fans,” and “face hard truths.”
- **Work model**: Hybrid – flexible remote/office policy; employees can work from abroad up to 6 weeks per year.
- **Offices**: London (HQ), New York, Toronto, Tokyo, Warsaw, Paris, Milan, Spain, Romania, Bangkok.
- **Engineering & Research**: “Engineering AI for good” – applied research team works on deep learning breakthroughs; tech stack includes Java, Python, and modern ML frameworks.
- **Perks**: Not detailed in sources, but emphasis on autonomy, collaboration, and solving meaningful real-world problems.

## Sources
1. [tractable.ai – Homepage](https://tractable.ai/)
2. [tractable.ai – About us](https://tractable.ai/about-us/)
3. [tractable.ai – Careers](https://tractable.ai/careers/)
4. [Built In – Tractable Careers, Perks & Culture](https://builtin.com/company/tractable)
5. [CB Insights – Tractable Company Profile](https://www.cbinsights.com/company/tractable)

## Other roles at Tractable

- [Procurement Manager](https://feeny.ai/job/procurement-manager-tractable-united-states-fz60jwvakect) — United States
- [Supply Chain & Operations Specialist](https://feeny.ai/job/supply-chain-operations-specialist-tractable-united-states-jr42t8n5m3gw) — United States
- [Senior Embedded Systems Engineer](https://feeny.ai/job/senior-embedded-systems-engineer-tractable-salt-lake-city-q5npyy65b5x5) — Salt Lake City, UT
- [Embedded Systems Engineer](https://feeny.ai/job/embedded-systems-engineer-tractable-salt-lake-city-zhnwy5my9n2s) — Salt Lake City, UT