--- title: 'Senior Employer Branding & Internal Communications Analyst at EBANX' canonical: 'https://feeny.ai/job/senior-employer-branding-internal-communications-analyst-ebanx-curitiba-r562sam0400v' type: 'job' last_seen: '2026-09-14' --- # Senior Employer Branding & Internal Communications Analyst at EBANX - **Company:** EBANX - **Location:** Curitiba, Brazil - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/ebanx/jobs/7854210003 ## Job description EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are. What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter. We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders. Let’s build what’s next — together. As a Senior Analyst, Employer Branding & Internal Communications, you will play a key role in strengthening how people experience and connect with EBANX — both as an employer and as a place to build their careers. You will translate our culture, business, and purpose into meaningful experiences and communications throughout the employee journey, from onboarding and engagement to the moments that shape life at EBANX. This role combines strategy with hands-on execution. You will partner closely with People and business teams across different countries while taking ownership of initiatives, campaigns, content, communication plans, and experiences that strengthen our employer brand and bring our culture to life. What your day-to-day will look like - Build and execute EBANX’s Employer Branding strategy, connecting our culture and business strategy with our talent priorities; - Develop campaigns, employee stories, events, and other initiatives that strengthen EBANX’s reputation as an employer and showcase what makes the ebanker experience unique; - Own the Employer Brand social media strategy across LinkedIn and Instagram, from content planning and editorial calendar management to execution and performance analysis; - Monitor Employer Branding trends, benchmarks, and best practices, bringing fresh ideas and new approaches to continuously evolve our strategy; - Design and implement initiatives that enhance the employee experience across different moments of the employee journey; - Lead the evolution of our onboarding experience for local and international ebankers, including leadership onboarding, creating a consistent and meaningful experience across different audiences; - Establish metrics, feedback mechanisms, and success indicators to continuously measure and improve the onboarding and employee experience; - Act as an Internal Communications Business Partner, advising People and business teams on how to communicate effectively with different audiences across EBANX; - Develop communication strategies and plans for organizational initiatives, business priorities, projects, changes, and key company moments; - Create clear, engaging, and consistent communications across different channels, audiences, countries, and cultural contexts; - Manage and continuously evolve EBANX’s internal communication channels, ensuring they remain relevant, effective, and engaging for our people; - Partner with stakeholders across the organization to understand their needs, challenge assumptions when needed, and transform complex topics into communications and experiences that connect with our people. What you need to shine in this role - Solid experience in Employer Branding, Internal Communications, Employee Experience, Corporate Communications, or related areas; - Excellent written and verbal communication skills, with the ability to turn complex information into clear, engaging, and compelling narratives; - Strong organizational and project management skills, with the ability to manage multiple initiatives and priorities simultaneously; - Ability to balance strategic thinking with hands-on execution, taking ideas from concept to delivery; - Strong stakeholder management and relationship-building skills, with the ability to partner with different teams and seniority levels; - A proactive and autonomous mindset, with strong ownership and the ability to drive initiatives in a fast-paced environment; - Service-oriented mindset and a genuine interest in creating meaningful experiences for employees; - Adaptability and curiosity to navigate different business and cultural contexts; - Strong attention to detail and problem-solving skills; - Advanced English proficiency, with the ability to communicate effectively in a global environment. Bonus points if you have - Experience working with Employer Branding or Internal Communications in a global or multicultural organization; - Experience developing and managing employer brand content strategies for platforms such as LinkedIn and Instagram; - Experience designing or evolving onboarding and employee experience programs; - Experience defining and monitoring metrics related to Employer Branding, communications, engagement, or employee experience; - Experience working with globally distributed teams and collaborating across different countries and time zones; - Experience in fintech, technology, or another fast-paced, high-growth environment. EBANX offers: - Performance Bonus: Annual bonus program based on company results. - Meal Allowance: Monthly allowance to support your meals. - EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth. - EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning. - Language Classes: Language classes to support your personal and professional development. - Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs. - Flexible Work Culture: Semi-flexible hours, additional day off on your birthday. - Well-being Program: Access to activities and resources that promote physical and mental health. Learn more about our #ebanxlife on [LinkedIn](https://www.linkedin.com/company/ebanx/mycompany/?viewAsMember=true) and [Instagram](https://www.instagram.com/ebanxlife/), and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together. ✨ An Out Of The Ordinary career is waiting for you here! ## About EBANX ## Company Overview - **One-liner**: EBANX provides cross-border payment solutions connecting global merchants with consumers in emerging markets across Latin America, Africa, and Asia. - **Entity Type**: Private (Unicorn – last valued at over $1 billion) - **Headquarters**: Curitiba, Brazil (with offices in São Paulo, Mexico City, Montevideo, Singapore, Johannesburg, Cairo, and Shanghai) - **Founded**: 2012 - **Founders**: Alphonse Voigt, Wagner Ruiz, and João Del Valle ## Core Business - Primary industry/industries: Fintech, Cross-Border Payments, Payment Processing - Target customers: B2B – Enterprise merchants and global brands seeking to expand into emerging markets - Mission or purpose statement: “To provide global access for everyone” – connecting businesses and people around the world through payments ## Products & Services - **Cross-Border Payment Platform**: A full-stack payments solution that processes pay-ins and payouts across 20+ countries, supporting 200+ local payment methods (including Pix, digital wallets, mobile money, cash vouchers, and cards). - **Recurring Payments**: Subscription billing solution with local currency settlement, smart retry logic, tokenized credit cards, and analytic support for optimal billing dates. - **B2B Payments & High-Value Transactions**: Enables mass payouts and high-value transfers both locally and internationally. - **Anti-Fraud & Risk Management**: AI-powered fraud detection and prevention system tailored for emerging market risks. - **Micropayments Capability**: Exclusive feature for processing very small transaction amounts. ## Market Standing - **Valuation/Market Cap**: Unicorn status (valuation over $1 billion) – exact current valuation not publicly disclosed - **Key Metric**: Total Funding – Raised investment from FTV Capital (amount not disclosed); one of the first Brazilian unicorns - **Notable Investors/Partners**: FTV Capital (lead investor); Endeavor (accelerator program); partnerships with 100+ regional payment players and 500+ global merchants - **Growth Signals**: Expanded from Latin America into Africa (South Africa, Kenya, Nigeria) and Asia (India, Southeast Asia, Singapore, China); digital commerce in LATAM projected to reach $709B by 2025; Africa’s digital consumer base set to exceed half a billion by 2025 ## Competitive Advantages - **Deep Local Expertise**: 11+ years of experience navigating complex regulations, currencies, and tax systems in emerging markets – merchants avoid needing to set up local entities. - **Proprietary Infrastructure**: Back-end system built in-house with direct connections to local payment players, enabling higher approval rates (+10.2 pp uplift) and conversion rates (+27 pp for cash/vouchers). - **Breadth of Coverage**: 20+ countries across three continents (LATAM, Africa, Asia) with 200+ payment methods – one of the widest coverage footprints among cross-border payment platforms. - **Multicultural Team**: 700+ employees from 15+ nationalities, with offices across Brazil, Latin America, Africa, and Asia. ## Strategic Focus - Geographic expansion into new emerging markets (recent entries into India, Southeast Asia, and the Middle East-Africa) - Deepening local payment method integrations (especially instant payments like Pix and mobile money) - Enhancing AI-driven fraud prevention and risk management capabilities - Growing the B2B payments and high-value transaction verticals - Scaling the recurring payments offering for subscription-based merchants ## Why Work Here - **Culture**: Driven by five core values – Big Dreams, Knowledge, Persistence, Results Orientation, and Multiculturality. Described as “out of the ordinary,” with a strong emphasis on ownership, innovation, and challenging the impossible. - **Diversity & Inclusion**: Active programs for racial equity, female leadership (Empower Her campaign), LGBTQIA+ pride and trans employability, and inclusion of people with disabilities (sign language interpretation, assistive technology, accessible environment). - **Benefits (Brazil-based)**: Health and dental plan (SulAmérica), Wellhub gym access, meal and transportation vouchers, childcare assistance, extended caregiver leave, birthday day off, flexible hours, no dress code, free snacks, pet-friendly office, language classes (English, Spanish, Portuguese), monthly financial support for undergraduate/postgraduate/MBA courses, and a budget for short courses and workshops. - **Technology Stack**: PHP, Elixir, Ruby on Rails, Python, JavaScript, Java; databases include MySQL, PostgreSQL, Amazon DynamoDB; infrastructure uses Docker, ElasticSearch, AWS (Lambda, RDS, Aurora, SQS, SNS, S3, Beanstalk, ECS); frameworks include Spring Framework, Quarkus, Hibernate, Liquibase. - **Engineering Culture**: 200+ tech-focused ebankers enabling 30+ deployments daily; meetups and internal knowledge-sharing (Code Your Way program); strong emphasis on TDD, SonarCloud, and continuous improvement. - **Work Policy**: Mix of on-site (Curitiba, São Paulo, Mexico City, Mumbai, Shanghai), hybrid (Singapore), and remote (Argentina, Peru, South Cone, UK, USA) roles depending on the position. ## Sources 1. [EBANX About Us](https://www.ebanx.com/en/about-us/) 2. [EBANX Careers Page](https://www.ebanx.com/en/careers/) 3. [EBANX Product Page](https://www.ebanx.com/en/) 4. [EBANX Jobs on Greenhouse](https://job-boards.greenhouse.io/ebanx) 5. [EBANX LinkedIn](https://www.linkedin.com/company/ebanx) ## Other roles at EBANX - [Senior Accounting Analyst](https://feeny.ai/job/senior-accounting-analyst-ebanx-curitiba-bebnva1byhjt) — Curitiba, Brazil / São Paulo, Brazil - [Treasury Specialist (Funding)](https://feeny.ai/job/treasury-specialist-funding-ebanx-curitiba-c8b5fvrhnjhn) — Curitiba, Brazil / São Paulo, Brazil - [Key Account Manager | China](https://feeny.ai/job/key-account-manager-china-ebanx-shanghai-hrd3km1c4kfc) — Shanghai, China - [Senior Product Manager | MENA](https://feeny.ai/job/senior-product-manager-mena-ebanx-johannesburg-3hkhh293np23) — Johannesburg, South Africa - [Payments & Partnership Operations Senior Analyst](https://feeny.ai/job/payments-partnership-operations-senior-analyst-ebanx-curitiba-z6a20xf3kef6) — Curitiba, Brazil / São Paulo, Brazil - [Mid-Level Workplace & Facilities Analyst](https://feeny.ai/job/mid-level-workplace-facilities-analyst-ebanx-sao-paulo-ptq1ehmvtddh) — São Paulo, Brazil - [Technical Account Manager Specialist — Strategic Accounts (LATAM & Africa)](https://feeny.ai/job/technical-account-manager-specialist-strategic-accounts-latam-africa-ebanx-cn1tf96en73w) — Curitiba, Brazil / São Paulo, Brazil - [Regulatory Specialist (South Cone)](https://feeny.ai/job/regulatory-specialist-south-cone-ebanx-argentina-kr3705y70ae1) — Argentina - [Junior Accounting Analyst](https://feeny.ai/job/junior-accounting-analyst-ebanx-curitiba-1cp772st8rvz) — Curitiba, Brazil - [Senior Incident Management Analyst](https://feeny.ai/job/senior-incident-management-analyst-ebanx-curitiba-cnk3m9j9pak8) — Curitiba, Brazil