--- title: 'Senior Engineer, Agentic Infrastructure at Merciv' canonical: 'https://feeny.ai/job/senior-engineer-agentic-infrastructure-merciv-new-york-pef7mgd93r70' type: 'job' last_seen: '2026-09-10' --- # Senior Engineer, Agentic Infrastructure at Merciv - **Company:** Merciv - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-02 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/merciv/cbc8dfb6-d945-4854-aeb4-679d460862af ## Job description ## About Merciv Merciv is building the intelligence layer for enterprise commerce. We connect an organization's entire data landscape — internal systems, social signals, industry reports, consumer behavior — and surface the insights and automated workflows that used to take analysts weeks. We raised $14M in seed funding, spent two years in stealth building the right thing, and we're now launching publicly. Our platform already drives 8-figure gross margin improvements for some of the world's largest retailers. We're a lean, high-ownership team. If you want to see your work matter immediately, this is it. ## The Role You'll build the core systems powering Merciv's agentic infrastructure — the data pipelines, APIs, and distributed services that enterprise clients depend on daily. This isn't a "contribute to a team" role. You own features from architecture to production. You'll work closely with ML/AI engineers, product, and designers. The problems are hard, the surface area is real, and the impact is visible. ## What You'll Do - Design and scale backend services in Go and Python powering real-time autonomous intelligence for Fortune 500 clients - Architect data ingestion pipelines that handle millions of points across internal and external sources - Build APIs that serve our agentic AI platform at enterprise scale - Collaborate with ML/AI engineers to ship predictive models into production - Own system reliability — fault tolerance, observability, performance under load - Shape architectural decisions that define the long-term trajectory of the platform - Mentor engineers and raise the bar for backend engineering as we grow You May Be a Good Fit If - You have 5+ years of backend engineering experience building systems at scale - You're deeply proficient in Go and/or Python, with strong distributed systems fundamentals - You've worked with both SQL and NoSQL databases and know how to process data at scale - You've run production systems on Kubernetes - You think in systems — you can design for performance, scalability, and maintainability at once - You thrive on ambiguity and hard problems, not just well-scoped tickets - Former technical founders are encouraged to apply — we care more about what you've built than how long you've been building Bonus points for: - Experience with graph or vector databases - Familiarity with RAG architectures and the GenAI stack - Real-time data processing and streaming - ML/AI concepts, especially forecasting or NLP ## How We're Different Most AI platforms bolt intelligence onto existing workflows. We're building the intelligence layer from scratch — connecting every data source an enterprise touches and making it actionable in real time. Our agentic infrastructure doesn't just surface insights; it acts on them. That's a harder problem, and it's the one we're solving. ## Why Merciv - Our platform drives 8-figure gross margin improvements for the world's largest retailers — you'll see real impact fast - Hard technical problems at the intersection of agentic AI, distributed systems, and enterprise data - Small team, massive surface area — you own what you build - Competitive salary, meaningful equity, benefits, flexible PTO - A culture built on craft, intellectual honesty, and real human connection Interview Process - Application reviewed by a human - Intro call with our recruiting team - Technical conversation with an engineering lead - On-site — meet the team, work through a real problem We Encourage You to Apply Strong candidates don't always meet every qualification listed. If you're excited about this problem space and have the engineering fundamentals, we'd rather talk to you than not. We're building a diverse team on purpose — different perspectives make the product and the company better. Logistics - On-site in NYC, 3-5 days/week - Visa sponsorship available - Applications reviewed on a rolling basis Merciv is building the future of autonomous commerce. We're committed to assembling a diverse team of builders who want to revolutionize how the world does business. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. ## About Merciv ## Company Overview - **One-liner**: Merciv provides an enterprise consumer intelligence platform that connects internal knowledge with external consumer signals, syndicated research, and product context into one living, cited source of truth. - **Entity Type**: Private (Seed stage; total funding $16.95M) - **Headquarters**: New York, New York, United States (40 Broad St, New York, NY 10004) - **Founded**: Conflicting reports — Built In lists 2022 [builtin.com](https://builtin.com/company/merciv), while other sources indicate 2025 [linkedin.com](https://www.linkedin.com/company/merciv). The founding timeline appears to relate to an earlier entity or rebranding. - **Founders**: Shaia Erlbaum (Co-Founder, CEO) and Zander Arnold (COO, likely co-founder) ## Core Business - **Primary industry**: Enterprise intelligence / consumer intelligence / AI-powered research platform - **Target customers**: B2B – large enterprise brands with significant internal and syndicated research needs; also teams in marketing, strategy, product, and insights - **Mission/purpose**: “One source of truth for your consumers” – enabling teams to make defensible decisions by synthesising internal and external data with cited outputs. ## Products & Services - **Merciv Platform** (SaaS): An AI-native consumer intelligence platform that: - **Research**: Query internal PDFs, presentations, reports, datasets alongside social signals (Reddit, TikTok, X, Instagram, YouTube), Google Trends, syndicated research, and the open web – all with paragraph-level citations and confidence scoring. - **Analyze**: Run sentiment analysis, trend detection, competitive comparisons, and opportunity mapping in plain language. - **Deliver**: Generate board-ready PowerPoint, Word, and Excel outputs with citations, visualizations, and recommendations. - **Track**: Continuous monitoring of brands, competitors, categories, and consumers with sentiment tracking, competitive alerts, micro-trend detection, and prioritised alerts. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding of **$16.95M** – comprised of a $3.0M round (Aug 2024) and a **$14.0M seed round** (Oct 2025) led by **AI x IA** [linkedin.com](https://www.linkedin.com/company/merciv) - **Notable Investors/Partners**: AI x IA (lead investor in seed round); the platform integrates with 1,300+ connectors including syndicated research providers, Looker, Snowflake, Databricks, SAP, Shopify, etc. - **Growth Signals**: - **Headcount growth**: 9 employees (as of mid-2026) with monthly growth of +40% and yearly growth of +100% [linkedin.com](https://www.linkedin.com/company/merciv) - **LinkedIn followers**: 623, up +19.6% month-over-month and +282.2% year-over-year [linkedin.com](https://www.linkedin.com/company/merciv) - **Open roles**: 5 active job postings (Senior Frontend Engineer, Full-Stack Engineer AI Platform, Senior Engineer Agentic Infrastructure, Senior DevOps Engineer Platform Infrastructure, Senior ML/AI Engineer Agentic Intelligence) with quarterly posting growth of +400% [linkedin.com](https://www.linkedin.com/company/merciv) - **SOC 2 Type II certified** and enterprise-ready with SSE, SCIM, MFA, and least-privilege access [merciv.com](https://www.merciv.com/enterprise) ## Competitive Advantages - **Cited, auditable insights**: Every output includes paragraph-level citations, confidence scoring, and a complete audit trail – allowing traceability from source to recommendation. - **Zero-training data policy**: Customer data is never used to train Merciv models or any third-party AI; each customer runs in a fully isolated tenant. - **One unified layer**: Unlike social listening tools (Brandwatch, Sprinklr) that treat social as the whole picture, Merciv integrates internal research, syndicated reports, reviews, and the open web into a single source of truth. - **Enterprise governance by default**: Permission-controlled access, SSO/SCIM, SOC 2 Type II, and a 24-hour breach response plan. ## Strategic Focus - **Current priority**: Scaling the platform to serve large enterprise brands, expanding connectors and agentic infrastructure, and building out the engineering team (visible in open roles for agentic intelligence, platform infrastructure, and AI). - **Direction for growth**: Deepening the “living source of truth” concept with proactive monitoring, predictive foresight, and seamless integration with existing enterprise data stacks. ## Why Work Here - **Engineering culture**: Small, high-growth team (9 people) with a strong technical core (4 in engineering, 1 in design); open roles span frontend, full-stack, AI/ML, DevOps, and agentic infrastructure. - **Work environment**: Hybrid workspace (based in New York City); some roles described as “in-office” – likely expectation of regular in-person collaboration at the New York HQ. - **Notable perks/context**: Building an enterprise intelligence platform from the ground up; direct impact on product direction; opportunity to work on cutting-edge AI agent infrastructure with a strict data privacy stance. - **Executive team**: Co-founders Shaia Erlbaum (CEO) and Zander Arnold (COO) involved day-to-day; recent departure of founding product engineer Jared Scheib (Apr 2026) suggests normal startup churn. ## Sources 1. [merciv.com](https://www.merciv.com/) – Company homepage and product description 2. [linkedin.com](https://www.linkedin.com/company/merciv) – Company LinkedIn (employees, funding, recent departures) 3. [builtin.com](https://builtin.com/company/merciv) – Built In company profile (founding year, office location, perks) 4. [merciv.com/enterprise](https://www.merciv.com/enterprise) – Enterprise security and integration details 5. [jobs.ashbyhq.com/merciv](https://jobs.ashbyhq.com/merciv) – Official careers page (job listings) ## Other roles at Merciv - [Brand Designer](https://feeny.ai/job/brand-designer-merciv-new-york-wqvm4yafgzbq) — New York, NY - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-merciv-new-york-n1gjv6s2atmd) — New York, NY - [Marketing Manager](https://feeny.ai/job/marketing-manager-merciv-new-york-ky594z8zvaz7) — New York, NY - [Senior Frontend Engineer](https://feeny.ai/job/senior-frontend-engineer-merciv-new-york-dq2mtyfv8xtn) — New York, NY - [Senior ML/AI Engineer, Agentic Intelligence](https://feeny.ai/job/senior-ml-ai-engineer-agentic-intelligence-merciv-new-york-gfw0zbg25ryq) — New York, NY - [Full-Stack Engineer, AI Platform](https://feeny.ai/job/full-stack-engineer-ai-platform-merciv-new-york-gapq26a1rpye) — New York, NY - [Senior DevOps Engineer, Platform Infrastructure](https://feeny.ai/job/senior-devops-engineer-platform-infrastructure-merciv-new-york-cvmg7n5gw1wf) — New York, NY