--- title: 'Senior Engineer - Solution Support at AppViewX' canonical: 'https://feeny.ai/job/senior-engineer-solution-support-appviewx-coimbatore-9t344b7exghb' type: 'job' last_seen: '2026-09-12' --- # Senior Engineer - Solution Support at AppViewX - **Company:** AppViewX - **Location:** Coimbatore, India - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-12 - **Apply:** https://www.appviewx.com/current-openings/?gh_jid=6144005004 ## Job description Senior Engineer - Solution Support Location: Coimbatore Experience: 4+ years AppViewX is the only machine and agent identity security company built for the AI and quantum era, bringing together discovery, automation, control, and intelligence. The AVX Platform helps enterprises reduce risk by providing complete visibility and governance over every machine and AI agent identity, automating their lifecycle, controlling their access, and proving compliance at the speed business demands. Trusted by global enterprises across financial services, healthcare, and technology, AppViewX is recognized as a leader in the IDC 2026 MarketScape for Certificate Lifecycle Management and KuppingerCole’s 2025 Non-Human Identity Management Leadership Compass. For more information, users can visit appviewx.com. Our Values: Our values define how we work, make decisions, and deliver for our customers and each other. Some reflect strengths deeply engrained in how we work. Others represent the standards we are committed to building together. - We Do What We Say: We own our commitments, communicate honestly about progress, and measure success by results, not activity. - We Are Trusted Experts: We continuously build our expertise, offer candid guidance, and focus on the outcomes our customers and colleagues need. - We Raise the Bar: We stay curious, challenge the status quo, take smart risks, and turn better ideas into meaningful results. - We Win Together: We share information, debate openly, commit together, and recognize that our success is connected to the success of our customers and teammates. If these values reflect how you want to work and contribute, you will find an opportunity to make a meaningful impact at AppViewX. What will you be responsible for? We, at AppViewX, are seeking a skilled, determined Solution Support Engineer with a collaborative spirit. You will handle and gracefully address customer inquiries, concerns and suggestions. You will optimize your platform to enhance smooth operations and experiences. - You will design and implement AppViewX Platform to Solve the toughest automation problems the customer is trying to solve - You will be the final point of escalation for the customer. - You will use your deep technical experience and critical thinking skills to solve issues or provide a workaround for the customer and create a follow on ticket if required - You will capture and create new content - L2 Engineers are responsible for creating and improving content for the benefit of all support. Your influence and expertise will be felt throughout the organization as you solve the same (Documentation) - You will migrate the customer to the latest code of AppViewX and make this migration very smooth - You will make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; and are able to prioritize instantly to prevent missed deadlines - You will act on the ability to generate required reports from the system as well as read and utilize information, if deemed necessary - You will provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements, if deemed necessary - You are open to work in a 24*7 environment What do we require? - Bachelor’s degree in Computer Science, Information Technology or a related field. - Excellent Business communication skills & soft skills to handle international customers effectively. - 3+ years experience (Preferable) and Certified in Kubernetes, Networking & Systems Certifications such as RHCE, Linux+, Network+ or CCNA, any Security certifications are an added positive. - You are a voracious learner and have the desire and ability to become a deep expert in hundreds of use cases across multiple products. - You take charge and understand that all the expertise in the world is useless if you can’t own finding the solution and conveying the exact solution to the customer. - You have hands-on experience in Linux and Windows Server operating systems. - You have hands-on and understanding of Networking, Security, Certificate Management (PKI) platforms. - You have excellent experience in management, deployments and hotfix patching of applications. - You possess the ability to troubleshoot and decode problems based on previous experience. - You possess the knowledge of Python or any scripting language as an advantage. - You are passionate about learning new products/technologies continuously at a technical and troubleshooting level. Why AppViewX? AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way. AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law ## About AppViewX ## Company Overview - **One-liner**: AppViewX provides a cloud-native Certificate Lifecycle Management (CLM) and PKI platform to secure machine and AI agent identities for large enterprises. - **Entity Type**: Private (acquired by Haveli Investments in November 2024; remains privately held) - **Headquarters**: New York, New York, United States - **Founded**: 2008 - **Founders**: Not publicly disclosed ## Core Business - **Primary industry**: Computer and Network Security (specializing in machine identity security, certificate lifecycle management, and PKI) - **Target customers**: B2B Enterprise – Fortune 500 companies, including 6 of the top 10 global banks and 5 of the top 10 healthcare providers - **Mission**: To secure customers’ machine identities at boundless scale, empowering enterprises in the age of AI, quantum, and beyond through discovery, orchestration, and governance of the identities and credentials they rely on. ## Products & Services - **AVX Platform**: Cloud-native Certificate Lifecycle Management (CLM) platform with capabilities including Smart Discovery, Crypto Resilience Scorecard, Closed-loop Automation, and Infrastructure Context Awareness. Supports enterprise-wide Kubernetes TLS automation, scalable PKI-as-a-Service, secure code signing, Microsoft CA migration, IoT security, SSH/key management, and post-quantum cryptography (PQC) readiness. - **Agent Identity Security**: A newer offering that governs AI agent identities to prevent privilege misuse, compliance violations, and security challenges, enabling safe AI adoption. - **PKI-as-a-Service**: Private certificate issuance with crypto-agility, reducing vendor lock-in and on-premises complexity. - **CLM Automation**: Full lifecycle automation from enrollment to revocation, with 200+ integrations across complex environments. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue of **$68.2 million** (latest available); total funding of **$57.4 million** across multiple rounds. - **Notable Investors/Partners**: Brighton Park Capital (led Series A and Series B), Haveli Investments (acquired the company in 2024). Strategic integrations with major cloud and enterprise platforms. - **Growth Signals**: 478 employees (+7.7% YoY); operations in 10 countries (India, UK, Canada, Australia, Germany, etc.); recognized as a Leader in the 2026 IDC MarketScape for CLM and the 2025 KuppingerCole NHI Compass; Forrester Total Economic Impact study reported 302% ROI for customers. ## Competitive Advantages - Cloud-native, out-of-the-box workflow engine that delivers immediate value without complex customization. - End-to-end visibility across hybrid, multi-cloud, and edge environments with strict policy enforcement. - First-mover focus on AI agent identity security and post-quantum cryptography readiness. - 200+ pre-built integrations and a "Follow the Sun" customer success model. - Strong analyst recognition (IDC, KuppingerCole) and high customer trust among top global banks and healthcare providers. ## Strategic Focus - **Accelerate AI adoption securely** by governing AI agent identities and preventing privilege misuse. - **Prepare for quantum threats** by enabling crypto-agility and PQC-ready PKI. - **Expand CLM automation** to meet compliance mandates (e.g., 47-day certificate validity requirements) and reduce outage risk. - Continue deepening integrations and scaling the platform for large enterprise environments. ## Why Work Here - **Culture & Values**: Emphasizes speed, precision, unity, innovation, and clarity. The “Rise Up” CSR initiative gives employees 2 paid days to volunteer for causes like education, sustainability, and community development. - **Benefits**: Health insurance, wellness benefits, flexible hours, flexible time off, sabbatical/career break policy, maternal/paternal support, competitive compensation, and resources for financial well-being. - **Work Environment**: Fast-paced career path with opportunities for growth; team retreats and recreation spaces. Remote/hybrid policy not explicitly stated, but flexible hours are offered. Offices in New York (HQ), India, UK, Australia, Canada, and Germany. - **Engineering Culture**: Strong emphasis on automation, security, and innovation; employees are encouraged to challenge assumptions and drive continuous improvement. ## Sources 1. [AppViewX Homepage](https://www.appviewx.com/) 2. [AppViewX About Us](https://www.appviewx.com/company/about-us/) 3. [AppViewX Careers](https://www.appviewx.com/company/careers/) 4. [AppViewX LinkedIn](https://www.linkedin.com/company/appviewx) 5. [AppViewX Greenhouse Careers](https://job-boards.greenhouse.io/appviewx) ## Other roles at AppViewX - [Senior AI Security Researcher](https://feeny.ai/job/senior-ai-security-researcher-appviewx-bengaluru-3nq9dvbx1jwv) — Bengaluru, India - [Solution Architect (EU)](https://feeny.ai/job/solution-architect-eu-appviewx-europe-ev0b4nrfapqa) — Europe - [Principal Presales Solution Architect (Agentic Identity)](https://feeny.ai/job/principal-presales-solution-architect-agentic-identity-appviewx-united-states-hvj7g8g4jqs5) — United States - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-appviewx-germany-1mvtwd66xxxg) — Germany - [Commercial Account Executive (DACH/Nordics/CEE)](https://feeny.ai/job/commercial-account-executive-dach-nordics-cee-appviewx-united-kingdom-2b1eabkjmrrz) — United Kingdom - [Senior Marketing Coordinator](https://feeny.ai/job/senior-marketing-coordinator-appviewx-bengaluru-karnataka-india-coimbatore-5bc7encd4nab) — Bengaluru Karnataka India Coimbatore Tamil Nadu, India - [Enterprise Account Executive (Canada)](https://feeny.ai/job/enterprise-account-executive-canada-appviewx-canada-cakqzw56v176) — Canada - [Enterprise Account Executive (Northwest Territory, Bay Area Based)](https://feeny.ai/job/enterprise-account-executive-northwest-territory-bay-area-based-appviewx-united-6y2xdk6hh884) — United States - [Senior Product Marketing Manager (Cybersecurity)](https://feeny.ai/job/senior-product-marketing-manager-cybersecurity-appviewx-united-states-0f8gydeyxg1n) — United States - [Enterprise Account Executive (North Central Territory, Chicago Based)](https://feeny.ai/job/enterprise-account-executive-north-central-territory-chicago-based-appviewx-hbrzpxsckhmt) — United States