--- title: 'Senior Enterprise Account Executive, Agentic Banking at Backbase' canonical: 'https://feeny.ai/job/senior-enterprise-account-executive-agentic-banking-backbase-denver-jr73dgzzavkw' type: 'job' last_seen: '2026-10-17' --- # Senior Enterprise Account Executive, Agentic Banking at Backbase - **Company:** Backbase - **Location:** Denver, CO - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/8236262 ## Job description The Job in short Help banks and credit unions put AI to work. We are building Backbase's Agentic Banking business in North America and looking for an enterprise seller who wants to help shape it. You will help financial institutions improve customer service, equip their frontline teams and automate banking workflows through Conversational and Agentic AI.This is a quota-carrying role covering an agreed portfolio of new prospects and existing customers. You will lead Agentic opportunities from initial discovery through production agreements and expansion, working with account owners, Solutions, Product and Delivery. You will also help establish how we sell, validate and scale this business. Meet the Job - Create and own your pipeline. Build targeted account plans, open doors through thoughtful outbound and executive engagement, and work with BDRs, Marketing and partners to turn relevant business problems into qualified opportunities. - Earn executive trust. Build relationships across business, technology, operations and risk. Understand the customer's priorities, decision process and competing investments well enough to challenge assumptions and shape a credible AI roadmap. - Sell measurable value. Identify specific workflows worth changing. Build the business case around service quality, productivity, cost and customer outcomes, with clear baselines and realistic economics. - Lead complex deals. Own qualification, stakeholder alignment, proposals, negotiation and close plans. Lead Agentic-first prospects and partner with existing account owners on one coordinated customer plan. Surface risks early and forecast honestly. - Make validations count. Agree the sponsor, scope, success criteria, production economics and decision date before a paid validation begins. Coordinate a prepared onboarding with technical teams and lead the commercial path into production. - Grow what customers use. Use adoption, workflow performance and consumption data with Customer Success and Solutions to identify realized value and the next commercial opportunity. Understand usage commitments, token costs and unit economics, and translate them into a clear commercial proposition. - Build the playbook. Work closely with Solutions, Product and Delivery to qualify feasibility andcommitments. Turn customer feedback, wins and losses into better offers, repeatable workflows and actionable product priorities. How about you - A proven enterprise seller. You can demonstrate how you personally created enterprise opportunities, developed executive access and converted those opportunities into revenue. Your record includes complex six- and seven-figure agreements and consistent delivery against quota. - Commercially sharp and fluent in the product. You learn the product deeply enough to explain how a proposed workflow would operate, identify integration dependencies and recognize where specialist validation is required. - Comfortable in demanding environments. You have sold into financial institutions or similarly regulated enterprises and can navigate procurement, security reviews, executive scrutiny and competing stakeholder priorities. - Prepared, persistent and thorough. Your preparation, discovery, proposals and close plans reflect a strong work ethic and craftsmanship. You understand the customer's business, follow through on commitments and address difficult issues early. - Able to build through ambiguity. You can develop an opportunity before there is a finished playbook, learn quickly from setbacks and bring recommendations when decisions are needed. - A strong colleague. You share information, give others credit and lead cross-functional deal teams without relying on reporting lines. You take responsibility for commercial progress and escalate constraints early. - An effective user of AI. You use approved AI tools for research, preparation, outreach and deal execution. You verify the output and reinvest the time saved in customer understanding and relationships. Experience selling enterprise AI, conversational or voice technology, customer experience platforms or workflow automation is especially relevant. Experience taking a new offering from validation into production is a strong advantage. Travel across North America is part of the role. ## About Backbase ## Company Overview - **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform. - **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown) - **Headquarters**: Amsterdam, Netherlands - **Founded**: 2003 - **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources) ## Core Business - **Primary industry**: Banking technology / financial services software - **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users) - **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.” ## Products & Services - **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.” ## Competitive Advantages - **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security - **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision - **Progressive modernization** – works with existing cores, no big-bang migration required - **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012 ## Strategic Focus - Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount) - Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto) - Continuing to shift banks from legacy fragmentation to a unified, composable operating system ## Why Work Here - **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement. - **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally. - **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one. - **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots. ## Sources 1. [backbase.com/careers](https://www.backbase.com/careers) 2. [backbase.com/about](https://www.backbase.com/about) 3. [backbase.com](https://www.backbase.com/) 4. 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