---
title: 'Senior Enterprise Sales Engineer at Retool'
canonical: 'https://feeny.ai/job/senior-enterprise-sales-engineer-retool-london-xvv5hbmrm9q6'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Enterprise Sales Engineer at Retool

- **Company:** Retool
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.gem.com/retool/am9icG9zdDoD9BpO1LUYpomUqOTfbc9p

## Job description

## WHY WE’RE LOOKING FOR YOU:

Our Sales Engineering team is critical to Retool. Sales Engineers drive revenue by closely partnering with potential customers and ensuring their success with Retool.

Much of the Retool sales process is technical, helping potential customers understand how to build apps and workflows with Retool, deploy on their infrastructure, and connect to critical resources. Building successful relationships with our customers is a key component of this role and you’ll leverage your technical background to dive in. Our revenue and business goals this year are aggressive, and we need the right team to help turn prospects into happy Retool customers and expand our footprint in existing accounts.

## WHO YOU’LL WORK WITH:

This role is based out of our London office and focuses on customers across EMEA in addition to EMEA as a whole. You’ll join our team of Enterprise Sales Engineers and partner closely with our Enterprise Account Executives in a (2AE:1SE) ratio. You’ll also work cross-functionally with the rest of the go-to-market team as well as marketing, engineering, and product.

You’ll be joining a broader team of Retools who are passionate about serving our customers and enjoy collaborating to build an incredibly innovative platform. If this sounds like you, we’d love to hear from you!

## WHAT YOU’LL DO:

- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process
- Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development
- Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex
- Serve as the primary, ongoing technical point of contact for our users in the presales process
- Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations
- Represent Retool externally via conferences, webinars, etc.
- Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany

## THE SKILLSET YOU’LL BRING:

- Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers)
- 5+ years of progressive experience in technical pre-sales roles
- An enthusiastic, strong, technical generalist
- Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends
- Working knowledge of SQL, JavaScript, Python, APIs, etc.
- Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus
- Experience with web development and containerized software is a plus
- Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.)
- Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts
- Ability to think on your feet and solve problems during calls with technical customers
- Must have the right to work in the UK and be based out of (or willing to relocate to) our London office

## About Retool

## Company Overview
- **One-liner**: Retool provides a platform for building, deploying, and managing custom internal software and AI applications by connecting to any database, API, or LLM.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017
- **Founders**: David Hsu (CEO)

## Core Business
- **Primary industry**: Software Development, Enterprise Internal Tools, AI Application Platform
- **Target customers**: B2B, Enterprise, SMB; specifically developers, IT teams, and business operators building internal software
- **Mission or purpose**: To enable companies to build production-ready internal software and AI applications dramatically faster, with enterprise-grade security and governance, so that domain experts and developers alike can solve critical business problems.

## Products & Services
- **Retool App Builder**: A low-code platform to build custom internal apps (dashboards, admin panels, CRUD tools) by connecting to databases and APIs. Type: SaaS/Platform.
- **Retool Workflows**: A visual automation tool to build and orchestrate complex business processes and backend logic. Type: SaaS/Platform.
- **Retool AI**: An AI-powered app generation capability that transforms natural language into production-ready applications, agents, and workflows, integrating with any LLM. Type: AI Feature/Platform.
- **Retool Mobile**: A solution to build and deploy internal mobile apps from the same Retool platform. Type: SaaS/Platform.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last round was Series C).
- **Key Metric**: Annual Revenue of $5 million (as per LinkedIn company data); Total Funding of $141.3 million.
- **Notable Investors/Partners**: Sequoia Capital (lead), Nat Friedman, John Collison, Daniel Gross. Customers include Amazon, Stripe, Brex, and Orangetheory Fitness.
- **Growth Signals**: Over 10,000 organizations use Retool. The company has automated over 100 million hours of work. It has 6 offices across the US and UK. Despite a recent headcount reduction (-11% YoY), it maintains a strong brand in the enterprise internal tools space and is aggressively pivoting into AI-powered app generation.

## Competitive Advantages
- **Enterprise Governance from Day One**: Unlike point solutions, apps built in Retool are production-ready and pass security reviews, eliminating the need for rebuilds or audit scrambles.
- **Deep Data Connectivity**: Securely connects to existing databases, APIs, and internal systems, ensuring apps run on real data with real permissions.
- **Unified Platform**: One platform to manage, orchestrate, and scale all internal apps, agents, and workflows, providing centralized visibility and governance for IT.
- **Trusted by Large Enterprises**: A strong customer base of high-profile companies (Amazon, Stripe, Brex) serves as a powerful validation of its enterprise readiness.

## Strategic Focus
- **AI as the Core Platform**: Retool is positioning itself as the "first enterprise AppGen platform," where AI is used to generate production-ready code from natural language, expanding the definition of "developer" to include analysts and operators.
- **Scaling Enterprise Features**: The company is focused on building out governance, security, and platform capabilities to support large-scale deployments across complex organizations.
- **International Expansion**: With offices in London and a German-speaking Sales Engineer role, Retool is actively expanding its presence in the European market.

## Why Work Here
- **Culture**: The company values ambition, intense curiosity, energy, and deep care. They emphasize moving fast, acting like an owner, and being both demanding and supportive.
- **Work Environment**: Hybrid model with offices in San Francisco, New York, Salt Lake City, and London. The company believes great work happens when teams collaborate in person.
- **Product Impact**: Employees are close to the product and use Retool internally, giving them a direct voice in improving it. The mission is to enable a wider community of builders to create production-grade software safely.
- **Hiring Process**: Structured, with initial recruiter/hiring manager chats, a technical evaluation or practical exercise, and a final round of 3–5 interviews. The company aims for transparency and candidate preparation.
- **Employee Sentiment**: Employer rating of 3.4/5.0 (127 reviews). Strengths include Work-Life Balance (4.1) and Culture (3.7). Compensation (3.4) and Career (3.4) are areas for potential improvement.

## Sources
1. [retool.com](https://retool.com/)
2. [retool.com/careers](https://retool.com/careers)
3. [retool.com/about](https://retool.com/about)
4. [linkedin.com/company/tryretool](https://www.linkedin.com/company/tryretool)
5. [jobs.gem.com/retool](https://jobs.gem.com/retool)

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