--- title: 'Senior Facilities Coordinator at VIXXO' canonical: 'https://feeny.ai/job/senior-facilities-coordinator-vixxo-colwich-kansas-wd3gd8ffa8h9' type: 'job' last_seen: '2026-09-16' --- # Senior Facilities Coordinator at VIXXO - **Company:** VIXXO - **Location:** Colwich Kansas, United States - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/vixxo/jobs/8757860002 ## Job description Vixxo wants your ambition, your experience, your talent, and what makes you unique. We may have a place for you on one of our many teams, all dedicated to facilities management for some of your favorite retail, grocery, restaurant, and convenience store brands. We work hard at growing our corporate culture, which includes Vixxo commitment to diversity through valuing differences. Vixxo is seeking a full-time Senior Facilities Coordinator to be based in our Colwich, KS office. Shift: Monday OFF, Tuesday OFF, Wednesday 5p - 8p, Thursday/Friday 1p -10p, Saturday/Sunday 9a - 7:30p OR Monday 1p - 10p, Tuesday 5p - 8p, Wednesday OFF, Thursday OFF, Friday 1p - 10p, Saturday/Sunday 8:30a - 7p ## THE ROLE : The Senior Facilities Coordinator is responsible for the overall direction, coordination, implementation, execution, control, and completion of assigned work requests, ensuring consistency with company and customer contract terms. ## TOP RESPONSIBILITIES : - Receive and organize work requests from clients. This will primarily include core business trades including handyman, electrical, plumbing, and HVAC. - Make contractor assignments using the CWFS contractor base.  Escalate any work with costs exceeding $1500 to the manager for further direction. - Ensures the contractor selected meets predetermined client and manager-directed rates and SLAs. - Clearly communicates expectations to contractors. - Provide updates to clients on the schedule, progress, & completion details of assigned work orders. - Escalates to manager if a capital project or large scale scope request is received for review and approval. - Supports resolution of any issues throughout work order life cycle to include escalation items from the Facilities Administrator, Client and Management. - Ensures any changes to scope are documented and approved (as applicable) by client and manager. - Tracks and reports facility management activities using the CWFS facility management technology. - Assists Facilities Administrator, Business Administration & Management on the resolution of escalated noncompliant contractor invoicing to include backup documentation needed to meet client terms. ## QUALIFICATIONS : - A high school diploma or general education degree (GED) is required; some colleges preferred. - Outstanding customer service skills are required. - Minimum two years of previous experience as a Facilities Coordinator or equivalent. - Must have a basic understanding of facilities repairs, including plumbing, electrical, and HVAC. - Ability to operate general office equipment such as computer, copier, fax machine, scanner, and multi-line telephone system. - Must possess excellent time management skills and be adaptable to change. - Ability to apply basic math, including adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals. - Ability to communicate verbally in one-on-one situations with management and co-workers; listen to others without interrupting and get clarification when needed. - Strong attention to detail and focus on quality and accuracy. - Exhibits dependability, including following instructions; responding to direction; and taking responsibility for own actions. - Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted. - Ability to prioritize and plan work activities, use time efficiently, and work within deadlines. - Ability to apply basic math, including adding, subtracting, multiplying, and dividing in all units of measure. - Ability to communicate verbally one-on-one or in group settings and active listening. - Strong attention to detail with a focus on quality and accuracy. - Exhibits dependability, including following instructions, responding to directions, and taking responsibility for your own actions. - Ability to take initiative, including asking for and offering help when needed. Can work independently. - Ability to prioritize and plan work activities, use time efficiently, and work within deadlines. ## WHY VIXXO : At Vixxo , we are an equal opportunity employer. We seek to create diverse and inclusive teams that reflect the variety of the clients and communities we serve, and we believe this creates a competitive advantage. We do not discriminate on race, color, gender, illness, disability, gender identity, sexual orientation, age, national origin, marital or familial status, military status, or religion. ## About VIXXO ## Company Overview - **One-liner**: Vixxo provides technology-enabled facilities management services for multi-site businesses, managing maintenance, repairs, and capital projects through a large network of vetted service providers. - **Entity Type**: Private (no disclosed funding stage) - **Headquarters**: Scottsdale, Arizona, USA (also offices in Hartford, Chicago, Oakbrook Terrace, Bloomfield, Farmers Branch, Dallas) [[builtin.com](https://builtin.com/company/vixxo) [[vixxo.com](https://www.vixxo.com/about-us/overview)]] - **Founded**: Not publicly available (the company draws on over 45 years of industry experience, with the current entity expanding through the 2024 acquisition of Cushman & Wakefield Facilities Solutions) [[vixxo.com](https://www.vixxo.com/about-us/overview)]] - **Founders**: Not publicly available ## Core Business - **Primary industry**: Facilities Management (FM) - **Target customers**: B2B – retail, restaurant, grocery, and convenience store chains; multi-site enterprises across the U.S. and Canada [[vixxo.com](https://www.vixxo.com/)] - **Mission / purpose**: "Spend less. Stress less. One work order at a time." – help organizations reduce costs, improve transparency, and simplify facility operations [[vixxo.com](https://www.vixxo.com/about-us/overview)] ## Products & Services - **Proprietary Cost Management Platform**: A technology platform that provides real-time pricing transparency, eliminates hidden fees, and uses AI-driven insights for smarter facility decisions. [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Virtual Technician Assistant**: An innovative AI tool that offers real-time guidance, troubleshooting, and feedback to technicians, helping diagnose and repair equipment faster. [[builtin.com](https://builtin.com/company/vixxo)] - **Facility Management Services**: Full-service management of work orders (3.75 million+ annually), including HVAC-R, food service & beverage, electrical, plumbing, and more, via a network of 150,000+ vetted service providers. [[vixxo.com](https://www.vixxo.com/)] - **Capital Project Services**: Project management for over 100,000 capital projects, covering renovation, retrofit, and new equipment installation. [[builtin.com](https://builtin.com/company/vixxo)] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Handles 3.75+ million work orders annually across 125,000+ locations, managing 3+ million assets with 150,000+ service providers [[vixxo.com](https://www.vixxo.com/)][[builtin.com](https://builtin.com/company/vixxo)] - **Notable Investors / Partners**: Not publicly listed; key event: acquired Cushman & Wakefield Facilities Solutions (formerly QSI) in 2024, expanding national reach [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Growth Signals**: Headcount of ~1,085 employees [[builtin.com](https://builtin.com/company/vixxo)]; serves 40+ specialized trades; completed 100,000+ capital projects; increased service capabilities through the 2024 acquisition. ## Competitive Advantages - **Technology moat**: Proprietary AI-driven platform that eliminates hidden fees and provides real-time pricing transparency – a differentiator in an industry often opaque with costs [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Scale and experience**: 45+ years of combined industry experience, 150,000+ vetted providers, and the ability to manage 3.75 million work orders annually across major national brands [[vixxo.com](https://www.vixxo.com/)] - **First-mover in AI**: Developed the industry’s first virtual technician assistant, reducing downtime and repair costs [[builtin.com](https://builtin.com/company/vixxo)] ## Strategic Focus - **Technology-led transformation**: Continuing to invest in AI and data analytics to further automate and streamline facilities management, improving speed and transparency for clients [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **National expansion**: Leveraging the 2024 acquisition to deepen coverage across the U.S. and Canada, especially in convenience, grocery, and restaurant verticals [[vixxo.com](https://www.vixxo.com/about-us/overview)] - **Customer-centric innovation**: Prioritizing "spend less, stress less" by eliminating surprise costs and delivering proactive maintenance insights [[vixxo.com](https://www.vixxo.com/)] ## Why Work Here - **Culture**: Emphasizes a "small-business feel" despite serving Fortune 500 clients – employees are recognized by name, not just as numbers. Core values include "Win Together," "Own the Solution," "Wow the Customer," and "Value Differences." [[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Diversity & Inclusion**: Intentional focus on hiring and developing diverse teams; "Value Differences" is a stated core value and viewed as a competitive advantage [[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Work Arrangement**: Offers a remote work program; Built In notes "Typical time-on-site: None" and the careers page references "50/50 Remote Work," suggesting a hybrid or flexible model [[builtin.com](https://builtin.com/company/vixxo)][[vixxo.com](https://www.vixxo.com/about-us/careers)] - **Benefits**: Comprehensive package including medical, dental, vision, LTD/STD, life, pet insurance, 401K, FSA, generous PTO (including paid holidays and volunteer time), family/childcare benefits, and performance bonuses. [[vixxo.com](https://www.vixxo.com/about-us/careers)][[builtin.com](https://builtin.com/company/vixxo)] - **Engineering / Tech Culture**: Opportunity to work on AI-driven tools and a proprietary platform that directly impacts major national brands. Leadership model encourages every associate to act as a "leader and owner." [[vixxo.com](https://www.vixxo.com/about-us/careers)] ## Sources 1. [vixxo.com](https://www.vixxo.com/about-us/overview) – About Us, company overview, history, mission 2. [vixxo.com](https://www.vixxo.com/) – Homepage with service provider stats and industry verticals 3. [vixxo.com](https://www.vixxo.com/about-us/careers) – Careers page with culture, values, benefits, remote work policy 4. [builtin.com](https://builtin.com/company/vixxo) – Built In company profile with employee count, perks, office locations, and product details 5. 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