---
title: 'Senior Field Marketing Manager, EMEA at Assembled'
canonical: 'https://feeny.ai/job/senior-field-marketing-manager-emea-assembled-london-19zr59qwt335'
type: 'job'
last_seen: '2026-10-29'
---

# Senior Field Marketing Manager, EMEA at Assembled

- **Company:** Assembled
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/assembledhq/993af635-79e4-4755-b8ee-b50747e9659c

## Job description

## About Assembled

Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved. Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments. More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust [Assembled](https://www.assembled.com/customers). We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.

## The Role

We’re hiring our first marketer in London. Europe is our next growth market, and right now we’ve got a tight-knit, quota-focused sales team with big goals and not much regional marketing behind them—yet.

You’ll change that. Field events are the engine — dinners, roadshows, conferences, executive gatherings that put our team in front of the CX and Workforce Management leaders running Europe’s most complex operations. But this isn’t a role that stops at the event calendar. You’ll be the person who figures out what the European market needs from marketing and then goes and does it.

We’re starting in the UK with plans to expand across the region. You’ll work closely with our global events lead on moments where EMEA shows up inside the worldwide program, and with our growth team on campaigns that need European flair.

We work together in person five days a week from our London office in King’s Cross.

## What You’ll Do

- Own the EMEA field calendar and the budget behind it — decide which events, dinners, and roadshows are worth doing, and which ones we skip
- Run field as a pipeline channel: pre-event targeting through opportunity creation and deal acceleration, with named accounts attached to every program
- Build account-based programs sized to the deal, whether that's one account, a handful, or a roomful, in lockstep with the London sales team
- Build our EMEA partner and channel motion — joint events, co-marketing, and the relationships that get us in front of buyers we can't reach on our own
- Be the voice of the European market inside Assembled: what needs localizing, which content doesn't land, where our story has to change by country, and what customer stories to bring to life
- Foster community efforts. Get to know the European CX/WFM community by genuinely contributing and building relationships across a wide variety of stakeholders
- Bring EU-specific campaign ideas to the team and make sure Europe is designed into campaigns rather than translated at the end
- Build AI workflows that let one marketer cover multiple countries — invite list enrichment, event pages, personalized follow-up at volume, post-event analysis

## What You Bring

- 6–9 years in field, events, or regional marketing at B2B companies selling into enterprise, including time owning UK or EMEA programs rather than supporting someone else's
- Startup, get sh*t done mindset. The region is new and our team there is small and scrappy. You know how to spot the highest-leverage opportunities and collaborate cross-functionally to make magic happen
- You've been early somewhere — the first marketer in a region or on a small team, where no playbook existed and you wrote one
- Event judgment with receipts. Tell us about an event you cut and why, not only the ones that worked
- Nice to have: experience in European markets beyond the UK, with an understanding of how programs need to differ by market
- A close working relationship with sales. You've sat in pipeline reviews, you know what an AE needs from a dinner, and you can hold your own on account strategy
- AI systems you've built and use, with an example you can walk through. One marketer covering this much ground without AI is a headcount request, not a plan
- A bias to go first. You'd rather run a twelve-person dinner next month than spend the quarter planning a conference booth for next year

Our UK benefits

- Quarterly credits for professional development, wellness, and commuting
- Budget for AI tools and experimentation, giving you room to test new ideas, build workflows, and rethink how you work
- Paid parental leave
- Onsite work model with catered lunches everyday (M-F)

The estimated base salary range for this role is £80,000 - £105,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!

For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.

## About Assembled

## Company Overview
- **One-liner**: Assembled provides a unified workforce management platform that blends human agents, AI agents, and BPO vendors to help customer support teams forecast, schedule, and optimize operations.
- **Entity Type**: Private (Series B – $51M raised in 2022)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2018
- **Founders**: Ryan Wang (CEO) and John Wang (CTO)

## Core Business
- **Primary industry**: Workforce management software for customer support / contact centers
- **Target customers**: B2B – enterprises and mid-market support teams (e.g., Etsy, Robinhood, Stripe, HubSpot, Autodesk)
- **Mission or purpose statement**: “Elevate customer support through AI-powered software that makes life easier for customers and employees.” [assembled.com](https://www.assembled.com/about)

## Products & Services
- **AI Agents**: Chat, email, SMS, and voice bots that handle customer resolutions end-to-end, connected to internal tools and policies. (SaaS / AI)
- **AI Workforce Management**: Scheduling, forecasting, and real-time analysis powered by machine learning to manage blended workforces (humans + AI + BPOs). (SaaS)
- **AI Copilot**: Real-time assistance for support agents – surfaces knowledge, suggests responses, automates translations, and streamlines handoffs. (SaaS)

All products are integrated into a single platform. The company emphasizes strong API integrations with the existing tech stack. [assembled.com](https://www.assembled.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual revenue of ~$9.5M (LinkedIn estimate, 2025), Total funding of $70.7M (Seed, Series A, Series B)
- **Notable Investors/Partners**: Emergence Capital (Jake Saper – Board Member), NEA (Vanessa Larco – Board Member), Hilarie Koplow-McAdams (Board Observer, former President of New Relic), Stripe (seed investor). [assembled.com/about](https://www.assembled.com/about)
- **Growth Signals**:
  - 4.5 billion events scheduled through the platform in 2025.
  - Case study clients report 66% reduction in phone wait times, 40% reduction in chat wait time, 2x faster resolution, and 80+% scheduling automation.
  - Over 50,000 agents scheduled per month across 15 global offices.
  - Headcount of 111 employees (YoY slight decrease of -0.7%, but active job postings increasing 7.7% year-over-year).
  - LinkedIn followers grew 40% in the past year. [linkedin.com/company/assembledhq](https://www.linkedin.com/company/assembledhq)

## Competitive Advantages
- **Unified platform** – The only solution that manages in-house human agents, AI agents, and BPO vendors on a single dashboard with real-time recommendations.
- **AI-native intelligence** – Uses actual case history to pinpoint automation opportunities and measure savings, blending human empathy with AI efficiency.
- **Enterprise-grade compliance** – SOC 2, GDPR, and HIPAA compliant with granular permissions and audit readiness.
- **Deep integrations** – Connects to the entire support tech stack, making adoption seamless for existing teams.

## Strategic Focus
- Accelerate AI transformation of customer support by helping organizations deploy AI agents alongside human staff.
- Expand globally – operates in the US, UK, India, Germany, Singapore, and Canada; recent offices in New York and San Francisco.
- Continue building out the AI Copilot and Workforce Management features to drive measurable savings and operational improvements for clients.

## Why Work Here
- **Flexible work arrangements** – Hybrid/remote options with a home-office credit for remote employees. In-office perks include catered lunches 5x/week, pet-friendly environment, and good snacks. [assembled.com/careers](https://www.assembled.com/careers-at-assembled)
- **Competitive compensation and equity** – Encourages an owner mentality; full health, dental, vision insurance plus 401(k) plan.
- **Monthly stipends** – For wellness (gym, etc.) and continued learning/development.
- **Visa sponsorship** – The company sponsors employment visas for US roles.
- **Culture** – Values empathy, curiosity, and determination. Emphasizes “act like a support agent,” making feedback a gift, and being the best partner. Described as low-ego, high-impact environment. [assembled.com/careers](https://www.assembled.com/careers-at-assembled)
- **Open roles** – 28 active job postings (as of mid-2025) across engineering, product, sales, customer success, and marketing. Notable roles include Software Engineer – AI Agents and Engineering Manager – Forecasting & Scheduling. [linkedin.com/company/assembledhq](https://www.linkedin.com/company/assembledhq)

## Sources
1. [assembled.com](https://www.assembled.com/)
2. [assembled.com/about](https://www.assembled.com/about)
3. [assembled.com/careers-at-assembled](https://www.assembled.com/careers-at-assembled)
4. [linkedin.com/company/assembledhq](https://www.linkedin.com/company/assembledhq)

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