--- title: 'Senior Financial Crime Investigator, Business Banking at Monzo' canonical: 'https://feeny.ai/job/senior-financial-crime-investigator-business-banking-monzo-united-kingdom-f0ygxmpy2gm9' type: 'job' last_seen: '2026-10-28' --- # Senior Financial Crime Investigator, Business Banking at Monzo - **Company:** Monzo - **Location:** United Kingdom - **Work type:** remote - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-28 - **Apply:** https://job-boards.greenhouse.io/monzo/jobs/8324266 ## Job description 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments)and [combine their pensions](https://monzo.com/pensions) with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰 £31,100 - £39,350 + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers/) | [Hear from the team](https://www.youtube.com/watch?v=U62l09nB0M4)✨ Start date: Monday 18th January, 2027 ⭐ About our Senior Financial Crime Business Banking Investigator Team The Senior Financial Crime Business Banking Investigator team serves as Monzo’s frontline defence against complex economic crime, safeguarding our ecosystem and customers, from startups to established SMEs, against sophisticated fraud and money laundering. Operating within a specialised, risk-focused "Pillar," this critical operational team builds deep subject matter expertise to ensure financial integrity across the entire customer lifecycle. The team is responsible for conducting rigorous onboarding and ongoing compliance checks, unravelling complex financial crime typologies, and directly mitigating risk through thorough investigation, reporting, and account closures. 🔑 You’ll play a key role by... - Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g., sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations. - Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards. - Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements (SLAs), and remain connected to frontline challenges. - Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement to help drive a culture of excellence. - Working closely with our Operations Analysts to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if... - You have deep KYB & AML expertise, with significant experience conducting end-to-end business due diligence (KYB/EDD) and complex investigations within a regulated financial setting. - You are a skilled researcher, with a proven ability to leverage open-source intelligence and analysis to thoroughly corroborate customer profiles and transactional activity. - You know regulations and typologies, possessing a strong grasp of UK and international financial crime trends affecting business accounts and the UK SAR regime. - You thrive in a fast-paced environment, maintaining high flexibility and adapting positively to shifting priorities, new guidance, and process changes at short notice. - You are impact-driven, with a genuine desire to protect Monzo and its customers by making a tangible difference in the detection and prevention of financial crime. - You bring leadership and improvement skills, ideally with experience mentoring peers, a track record of escalating process improvements, or a relevant qualification (such as ICA or ACAMS). ⏰ Shifts you’ll be working You will work 37.5 hours per week, Monday to Friday, from 9:00am to 5:30pm. You will also work one full weekend (Saturday and Sunday) once every 4 weeks, with 2 set days in lieu provided when working the weekend shift. We cannot approve any time off during your first 6 weeks of employment with us due to training. Your training will be held Monday-Friday, 9am-5:30pm. 🙌 What’s in it for you 💰  Salary range of £31,100 - £39,350 + Incentive Awards tied to your performance 🎂 We guarantee to approve time off on your birthday if it falls on a scheduled work day (outside of your training period). 📍 This role is fully remote and based within the UK. 📚 A £1,000 annual budget to spend on books, training courses, and conferences. 🏡 We will set you up for success from home; all employees are provided with MacBooks, and fully remote workers receive extra support for their work-from-home environment. ➕ Plus lots more! Read our full list of benefits. 🌈 The application journey has 3 key steps - Application questions – Please take the time to answer these, as we read every single one. - Recruiter call – A 30-minute video call to assess skills fit - Hiring Manager interview – A 60-minute video call focusing on values and technical questions. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo) We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. ## #LI-REMOTE #LI-NG2 ## Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025) We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊 ## About Monzo ## Company Overview - **One-liner**: Monzo is a UK-based digital bank offering personal and business current accounts, savings, loans, investments, and insurance through a mobile-first platform. - **Entity Type**: Private (Series I, unicorn) - **Headquarters**: London, United Kingdom (offices also in Cardiff, Dublin, and Barcelona) - **Founded**: 2015 - **Founders**: Tom Blomfield, Gary Dolman, Jonas Huckestein Templestein, Jason Bates, Paul Rippon (current co‑CEOs are Diana Layfield and Conor Walsh) ## Core Business - Primary industry/industries: Digital banking and financial services (consumer finance, payments, lending) - Target customers: B2C (personal banking) and B2B/SMB (business banking); primarily UK‑based, with growing EU presence - Mission or purpose statement: “Building a bank you’d be proud to use” – focused on solving problems, not selling financial products, and making money work for everyone. ## Products & Services - **Personal Current Account**: Mobile‑banking account with budgeting tools, spending insights, and automated savings. Features real‑time notifications, card controls, and biometric authentication. - **Business Current Account**: Separate account for small businesses with expense categorisation, invoicing, and integration with accounting software. - **Savings Pots**: Sub‑accounts inside the app to save toward goals; includes interest‑bearing options. - **Credit Cards & Loans**: Personal credit cards, overdrafts, and Flex (buy‑now‑pay‑later style borrowing). Also offers personal loans. - **Investments**: Share dealing and ISA products (introduced in 2024). - **Insurance**: Home, travel, and gadget insurance (underwritten by partners). - **Pension Management**: Tools to manage and consolidate pension pots within the app. ## Market Standing - **Valuation**: $5.2 B (current, per Tracxn; latest round Series I) - **Key Metric**: Annual revenue £1 B+ (as of 31 Mar 2025), total funding $1.81 B - **Notable Investors/Partners**: General Catalyst, Passion Capital, Accel (lead investors in previous rounds) - **Growth Signals**: 15 million+ personal and business customers; headcount of ~3,786 (YoY growth 26.8% per Revelio Labs); expansion into EU via Dublin office; launched investment and pension products in 2024; continued lending product innovation (Flex, credit cards). ## Competitive Advantages - **Community‑driven product development** – Customers actively suggest features, test the app, and give feedback, creating strong brand loyalty. - **Mobile‑first architecture** – Built from scratch as a digital‑only bank, offering a seamless user experience with real‑time budgeting and spending insights. - **Regulatory innovation** – One of the first UK challengers to obtain a full banking licence, enabling deposit‑taking and lending. - **Open‑source culture** – Engages with the engineering community through open‑source contributions and transparent development. ## Strategic Focus - **Product expansion**: Deepening lending and investment offerings, and building a wealth management suite. - **International growth**: Scaling in the European market (office in Barcelona, Dublin hub, and hiring for EU‑focused roles). - **Embedded finance**: Enabling third‑party services to use Monzo’s banking infrastructure. - **Operational efficiency**: Using AI/ML for risk management, fraud detection, and personalised financial recommendations. ## Why Work Here - **Culture**: Open, collaborative, and inclusive; regular community events, yoga, and lunch‑and‑learns; contributes to open‑source software. - **Remote/Hybrid**: Office‑based roles allow occasional remote work; distributed workers receive equipment budget. Roles in London, Cardiff, Dublin, Barcelona, or UK‑remote. - **Visas**: Monzo sponsors visas for tech, engineering, and product roles due to Home Office regulations. - **Learning**: £1,000 annual budget for books, courses, and conferences; regular knowledge‑sharing sessions. - **Compensation & Benefits**: Annual salary reviews; performance‑based incentive awards (cash/equity mix); pension (4% Monzo contribution, matching up to 6%); private healthcare; life insurance (4x salary); 26 days holiday + bank holidays (or opt‑out for 34 days); 8‑week sabbatical every 5 years; generous family leave (primary caregiver 26 weeks full pay, secondary 13 weeks full pay); paid sick leave; cycle‑to‑work scheme. - **Office Perks**: Free breakfast, hot lunches twice a week, snacks, and drinks in London office. ## Sources 1. [monzo.com/careers](https://monzo.com/careers) – Benefits, visa policy, flexible working, culture 2. [monzo.com/about](https://monzo.com/about) – Company overview, mission, customer count 3. [tracxn.com/d/companies/monzo](https://tracxn.com/d/companies/monzo/__HguZJzK7Q_qZsyIz1Y4VwV75H5fHjDMtGaXPelPAxpU) – Funding, valuation, revenue, employee count, founders, CEOs 4. [job-boards.greenhouse.io/monzo](https://job-boards.greenhouse.io/monzo/jobs/7963253) – Open roles, location details 5. [reveliolabs.com/companies/monzo-bank/employees](https://www.reveliolabs.com/companies/monzo-bank/employees/) – Headcount growth ## Other roles at Monzo - [People Operations Associate, 12 month fixed-term contract](https://feeny.ai/job/people-operations-associate-12-month-fixed-term-contract-monzo-cardiff-london-or-rgynek14b8hb) — Cardiff London OR, United Kingdom - [Lead Product Manager, Growth](https://feeny.ai/job/lead-product-manager-growth-monzo-london-dx6xmjj3hbzj) — London, United Kingdom - [Product Manager, Finance](https://feeny.ai/job/product-manager-finance-monzo-london-aam7tzt9zb5n) — London, United Kingdom - [Senior Product Manager, Web Growth](https://feeny.ai/job/senior-product-manager-web-growth-monzo-london-w13rtefg5hwv) — London, United Kingdom - [Prudential Risk Manager](https://feeny.ai/job/prudential-risk-manager-monzo-cardiff-london-or-30exnasb6vhd) — Cardiff London OR, United Kingdom - [Senior PR and Communications Manager (12 month fixed-term contract)](https://feeny.ai/job/senior-pr-and-communications-manager-12-month-fixed-term-contract-monzo-cardiff-an10zs1tsy9x) — Cardiff London OR, United Kingdom - [Senior Growth Marketing Executive, Business Banking EU](https://feeny.ai/job/senior-growth-marketing-executive-business-banking-eu-monzo-cardiff-london-or-a74vt8crx5mw) — Cardiff London OR, United Kingdom - [Model Validation Senior Manager](https://feeny.ai/job/model-validation-senior-manager-monzo-cardiff-london-or-ey09dn42893a) — Cardiff London OR, United Kingdom - [Sales Account Executive](https://feeny.ai/job/sales-account-executive-monzo-london-xnjbffrwstyr) — London, United Kingdom - [Credit Risk Manager](https://feeny.ai/job/credit-risk-manager-monzo-dublin-p9kqv916amzy) — Dublin, Ireland