--- title: 'Senior Forward Deployment Engineer (FDE) (AI/ML | Python) | 6+ Years | Bangalore at Neuron 7' canonical: 'https://feeny.ai/job/senior-forward-deployment-engineer-fde-ai-ml-python-6-years-bangalore-neuron-7-6wmmh74na8z3' type: 'job' last_seen: '2026-09-07' --- # Senior Forward Deployment Engineer (FDE) (AI/ML | Python) | 6+ Years | Bangalore at Neuron 7 - **Company:** Neuron 7 - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-06-25 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/neuron7/3c8a38fe-00bf-43cd-9622-1b9e4824775f ## Job description Senior Forward Deployment Engineer (FDE) (AI/ML | Python) Experience: 6+ Years Location: Bangalore (Hybrid) ## About Neuron7.ai Neuron7.ai is a fast-growing, AI-first SaaS company transforming service resolution through intelligence. Backed by Series B funding and trusted by leading Fortune 1000 enterprises, our Smart Resolution Hub delivers predictive and guided troubleshooting for high-tech, medical device, and industrial equipment organizations. With 300% ARR growth and deep integrations across Salesforce, ServiceNow, Microsoft, and SAP ecosystems, Neuron7 is rapidly expanding its global footprint. ## Our Values Integrity and doing business the right way Continuous innovation in AI and service intelligence Customer obsession with measurable outcomes Collective intelligence through collaboration and knowledge sharing ## Role Overview We are looking for a Senior AI Integration Engineer (Python) to join our Customer Implementations team. This role sits at the intersection of engineering, AI, and customer success, helping enterprise customers unlock value from Neuron7's AI-powered platform. You will design and build Python-based integrations, data pipelines, APIs, and AI-enabled workflows while partnering closely with customers and internal teams to ensure successful deployments. This is a highly visible, customer-facing role that combines hands-on coding, technical problem-solving, and solution delivery. ## What We're Looking For Required Qualifications 6+ years of professional software engineering experience. 5+ years of hands-on Python development experience. Experience implementing AI-powered solutions, integrations, or customer-facing technical projects. Strong understanding of backend systems, microservices, and distributed architectures. Experience building REST APIs using FastAPI, Flask, or Django. Hands-on experience with relational and NoSQL databases such as PostgreSQL and MongoDB. Experience working with cloud platforms including Azure, AWS, or GCP. Strong debugging, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management skills. Proven experience working directly with customers and managing technical implementations. Delivery & Execution Mindset Ability to scope work, sequence delivery, and proactively remove blockers. Strong decision-making skills with the ability to balance scope, quality, and timelines. Willingness to contribute directly to code and technical problem-solving when needed. Ability to drive clarity and execution across cross-functional teams. ## What You'll Do Python Development & Integrations Design, develop, and maintain Python-based services, APIs, and integration frameworks. Build scalable data ingestion, transformation, and validation pipelines. Develop customer-specific integrations, automations, and business workflows. Create reusable implementation accelerators and integration components. AI & Intelligent Workflow Implementations Integrate LLM, NLP, RAG, and AI-powered capabilities into enterprise environments. Work alongside ML Engineers to deploy and optimize AI models in production. Support embedding pipelines, retrieval systems, and intelligent resolution workflows. Enable customers to leverage AI capabilities effectively within their existing ecosystems. Deployment & Reliability Deploy and manage solutions across Azure, AWS, and GCP environments. Ensure reliability, scalability, observability, and performance of deployed services. Troubleshoot production issues, analyze logs, and perform root-cause analysis. Implement monitoring and operational best practices. Customer Delivery & Solution Ownership Partner with Customer Success, Product, and Engineering teams to understand customer requirements. Translate business needs into scalable technical solutions. Own end-to-end implementation and deployment for strategic enterprise customers. Provide technical guidance, architecture recommendations, and implementation best practices. Technical Leadership Participate in architecture discussions and code reviews. Mentor junior engineers and share implementation best practices. Drive technical excellence through automation, documentation, and reusable frameworks. Codify successful implementation patterns into tools, playbooks, and accelerators. ## Preferred Qualifications Experience with LLMs, RAG architectures, NLP, or AI-powered applications. Knowledge of Java and enterprise integration patterns. Experience with Agentic AI frameworks and intelligent workflow automation. Hands-on experience with Docker, Kubernetes, and containerized deployments. Familiarity with Kafka, RabbitMQ, or event-driven architectures. Experience with CI/CD pipelines and DevOps practices. Startup or high-growth SaaS experience. Open-source contributions or technical thought leadership. Why Join Neuron7.ai? You'll have the opportunity to work on cutting-edge AI technologies while helping some of the world's largest enterprises solve complex service challenges. As part of a rapidly growing company, you'll play a key role in shaping customer outcomes, product adoption, and technical innovation. ## Benefits & Perks Competitive compensation and equity Performance-based bonuses Comprehensive health insurance Generous paid time off Paid parental leave Flexible hybrid work model Opportunity to work with a world-class AI team Diversity & Inclusion Neuron7.ai is committed to building an inclusive workplace where everyone can thrive. We celebrate diversity and are proud to provide equal employment opportunities to all employees and applicants regardless of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. If you're passionate about building AI-powered solutions, working directly with enterprise customers, and solving meaningful real-world problems, we'd love to hear from you. ## About Neuron 7 ## Company Overview - **One-liner**: Neuron7.ai helps enterprises turn disconnected service data and expertise into AI agents that diagnose and resolve complex technical issues in seconds. - **Entity Type**: Private (Series B) - **Headquarters**: San Jose, California, USA - **Founded**: 2020 - **Founders**: Niken Patel (CEO) and Vinay Saini (Head of Customer and Product Delivery) ## Core Business - **Primary industry**: AI-powered resolution intelligence for field service, technical support, and customer care. - **Target customers**: Fortune 1000 enterprises managing complex technical equipment – medical devices, high-tech manufacturing, industrial systems, payment technology, telecom. - **Mission**: Make expertise scalable by capturing and operationalizing tribal knowledge across service teams. ## Products & Services - **[Neuron7 Platform](https://www.neuron7.ai/)**: A resolution intelligence layer that ingests structured and unstructured data (product manuals, support tickets, device logs, resolutions) and connects to existing CRM/FSM systems (Salesforce, ServiceNow, SAP, Microsoft). Delivers deterministic root-cause guidance, predictive failure alerts, and guided troubleshooting. - **[Neuro AI Agent](https://www.neuron7.ai/)**: A next-generation AI agent that reasons, guides, and resolves complex service issues in real time, moving beyond search and recommendations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of **$44M (Series B)** led by Smith Point Capital (founded by former Salesforce Co-CEO Keith Block), with participation from Nexus Venture Partners, Battery Ventures, and ServiceNow Ventures. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19) - **Notable Investors/Partners**: Smith Point Capital, Nexus Venture Partners, Battery Ventures, ServiceNow Ventures. Microsoft recognized Neuron7 as a Partner of the Year finalist. - **Growth Signals**: - 90%+ resolution accuracy in complex technical environments. - 46% faster resolutions, 24% lower parts cost, 14-point CSAT lift. - Deployed across 8,000+ technicians in 60+ regions. - Headcount ~129 employees (PitchBook) – growing with roles in engineering, customer success, and forward deployment. ## Competitive Advantages - **Service Expertise Graph**: Built from actual case history, not just document search. Provides deterministic, grounded resolution guidance that improves with every closed case. - **Predictive intelligence**: Predicts failures before they occur, reducing downtime and revisits. - **No replacement of existing systems**: Operates as an intelligence layer on top of Salesforce, ServiceNow, SAP, etc., with pre-built connectors requiring no custom development. - **Rapid deployment**: Pilots in weeks, not months. ## Strategic Focus - Scaling AI agents (Neuro) for increasingly complex service operations across high-value industries. - Deepening integrations with enterprise CRM/FSM ecosystems. - Expanding geographic presence (roles in Bangalore, India, and remote U.S.). ## Why Work Here - **Culture**: Founded by leaders with deep enterprise service experience; emphasis on operational intelligence and AI innovation. - **Work Policy**: Hybrid roles in San Jose (HQ) and Bangalore; remote options available for certain positions (e.g., Technical Customer Success Manager – USA). [builtin.com](https://builtin.com/company/neuron7ai) - **Notable perks**: Opportunity to work on cutting-edge AI/ML for mission-critical enterprise problems; collaboration with Fortune 1000 customers; fast-growing startup with strong investor backing. - **Engineering culture**: Focus on AI, NLP, full-stack engineering, and forward deployment; roles include Lead Software Engineer, Principal Architect, Senior Forward Deployment Engineer. ## Sources 1. [neuron7.ai](https://www.neuron7.ai/) 2. [neuron7.ai/about-us](https://www.neuron7.ai/about-us) 3. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19) 4. [builtin.com](https://builtin.com/company/neuron7ai) 5. [jobs.lever.co/neuron7](https://jobs.lever.co/neuron7) ## Other roles at Neuron 7 - [QA Lead / Quality Engineering Lead](https://feeny.ai/job/qa-lead-quality-engineering-lead-neuron-7-bengaluru-2ff9jw5j0pga) — Bengaluru, India - [Frontend - Apprentice](https://feeny.ai/job/frontend-apprentice-neuron-7-bengaluru-4c9yanfyz60p) — Bengaluru, India - [Vice President of Engineering | US -Remote](https://feeny.ai/job/vice-president-of-engineering-us-remote-neuron-7-bay-area-fcfn0jew9ekh) — Bay Area - [Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service)](https://feeny.ai/job/sales-development-representative-sdr-enterprise-ai-saas-field-service-neuron-7-rnzf6xt2vndz) — Bay Area - [Lead Software Engineer – AI Platform Engineering](https://feeny.ai/job/lead-software-engineer-ai-platform-engineering-neuron-7-bengaluru-h28zksj7mt6g) — Bengaluru, India - [Executive Assistant | San Jose, USA (Hybrid)](https://feeny.ai/job/executive-assistant-san-jose-usa-hybrid-neuron-7-bay-area-ed2dw3ejkqrc) — Bay Area - [Lead Software Engineer - AL/ML (Implementation Engineer)](https://feeny.ai/job/lead-software-engineer-al-ml-implementation-engineer-neuron-7-bengaluru-q90anbct8dfd) — Bengaluru, India - [Customer Implementation Engineer ( Python | AI/ML)](https://feeny.ai/job/customer-implementation-engineer-python-ai-ml-neuron-7-bengaluru-1x3z0c5edrwf) — Bengaluru, India - [Senior Software Engineer (Python Implementation Engineer)](https://feeny.ai/job/senior-software-engineer-python-implementation-engineer-neuron-7-bengaluru-3ffy12k7n5m7) — Bengaluru, India - [Staff Data Scientist – Graph Neural Networks (GNN) & Predictive AI](https://feeny.ai/job/staff-data-scientist-graph-neural-networks-gnn-predictive-ai-neuron-7-bengaluru-k0p6tg2wfr04) — Bengaluru, India