--- title: 'Senior Front-End Software Engineer at accesso' canonical: 'https://feeny.ai/job/senior-front-end-software-engineer-accesso-auckland-8b35vbej76vh' type: 'job' last_seen: '2026-09-07' --- # Senior Front-End Software Engineer at accesso - **Company:** accesso - **Location:** Auckland, New Zealand - **Posted:** 2026-06-26 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/accesso/jobs/5153387007 ## Job description Position Overview: We're accesso Intelligence (powered by Dexibit). 🦖 🎢 🐅 🗼 🖼️ 🎡 🏟️ We love dinosaurs and data. Our AI product helps visitor attractions — from museums to zoos to theme parks — make sense of their data and make better decisions. We work with big international names alongside local favourites like MOTAT and Weta, and we've picked up a few awards along the way from HiTech, NZIBA, TIN and more. Dexibit recently joined accesso, a global technology company serving over 1,000 venues across 30+ countries. That means our platform, our reach, and the complexity of the problems we get to solve just got a lot bigger. Location: Auckland-based, hybrid (~3 days in our Parnell office / ~2 at home) Reports to: VP, accesso Intelligence Travel ✈️ Requirement: none What we build: accesso Intelligence brings together deep domain knowledge, an AI-ready data platform, and an agentic interface. We create value for our customers by addressing non-trivial tasks like strategic modelling, scheduling, operational reporting, and analysing visitor feedback. Under the hood, the AI layer orchestrates real business logic and APIs: integration packs, custom datasets and benchmarks, context control features, and our query and visualisation infrastructure. The agentic interface is where we're investing new feature development — think streaming, context window management, tool orchestration, and sandboxed execution. There's real depth here, and real problems to solve. Where you fit: We're looking for a product-minded software engineer who can shape what we build and how we build it. You'll be in the code every day — but we value engineers who lead naturally: through design decisions, technical direction, mentorship, and bringing the team along. You're full-stack, but you lean heavily to one side, whether that's backend data systems or frontend product engineering. With the depth of our problems and the leverage that frontier LLMs now give us, we believe strong engineers need real depth on one side while being capable and willing to contribute across the stack. What you'll be working on: - Design and ship features across the agentic interface, including streaming, context window management, tool orchestration, and sandboxed execution. - Contribute to our AI layer — working with OpenAI/Anthropic models, LangChain4J, Pydantic, and our query and visualisation infrastructure. - Build and maintain integrations, custom datasets, and benchmarks that underpin our data platform. - Bring technical direction to the team — making thoughtful design decisions, reviewing code, and mentoring those around you. - Work closely with customers and product stakeholders to understand the why behind the work and translate that into elegant, impactful solutions. What you bring to the role: - You're a proven engineer with 5+ years of experience across different systems and domains. You've shipped impactful work and can talk honestly about the failures as well as the wins. - You break complex problems into simple, elegant solutions. You're a great communicator with strong customer empathy and a quick grasp of what the work is really trying to achieve. - You're fluent across our stack — or close to it. Languages: TypeScript, Java, Python, SQL. Data systems: PostgreSQL, DuckDB, Databricks. Platforms: AWS (Ansible + CDK), Datadog, Modal, LangFuse. UI: React, Jotai/Redux Toolkit, data viz. - You bring curiosity and humility. You mentor naturally, you're not afraid to give constructive feedback, and you genuinely enjoy learning from others' perspectives. - You build AI, and you build with AI. Comfort with AI-assisted development tooling (we use Claude Code and Codex) is a real plus here. How you got here: There's no single path to this role. You might be: - A senior software engineer with a strong product instinct who wants a role where your decisions genuinely shape what gets built - A full-stack engineer with a deep specialisation in either backend data systems or frontend product engineering — and the curiosity to contribute beyond it - An engineer from a SaaS or data platform background who's excited about working at the frontier of AI and agentic interfaces - Someone who's worked in or around the visitor attractions, hospitality, or cultural sector and wants to bring that context into deeply technical work Even if you can't tick every box, we still encourage you to apply. accesso recognises all our team as diverse and unique individuals. LIFE at accesso: At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits). We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about [Diversity & Inclusion](https://www.accesso.com/about/diversity-inclusion) at accesso. You can review our candidate privacy statement here: [Candidate Privacy Statement](https://www.accesso.com/assets/documents/Accesso-candidate-privacy-statement_2024-03-12-160312_cjgz.pdf) ABOUT accesso: Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue. ## About accesso ## Company Overview - **One-liner**: accesso provides technology solutions that simplify operations, enhance guest experiences, and unlock revenue for the world’s leading visitor destinations, including theme parks, ski resorts, zoos, aquariums, and cultural venues. - **Entity Type**: Public – listed on AIM (ACSO), a market operated by the London Stock Exchange [accesso.com](https://accesso.com/about/) - **Headquarters**: Lake Mary, Florida, USA (based on common industry knowledge; not explicitly confirmed in provided search results) - **Founded**: Not publicly available from provided sources - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industries**: Leisure, entertainment, and cultural markets – serving theme parks, ski resorts, live entertainment venues, zoos, aquariums, and cultural institutions. - **Target customers**: B2B – destination operators, venue managers, and attraction owners globally. - **Mission**: “We believe technology has the power to redefine the guest experience” [accesso.com](https://accesso.com/about/) ## Products & Services - **Ticketing & eCommerce**: Full-featured ticketing platform for online and on-site sales, including dynamic pricing and inventory management. - **Point-of-Sale (POS)**: Restaurant and retail commerce solutions that connect every F&B and merchandise touchpoint. - **Virtual Queuing**: Tools to help guests wait less and spend more time engaging with the venue. - **Distribution**: Advanced online tools to reach new guests and increase bookings. - **Mobile App**: Customizable mobile apps that unlock data for a personalized guest experience. - **accesso Intelligence (Decision Intelligence)**: Data platform that connects operations across the venue for real-time insights and action. All solutions are integrated, scalable, and backed by more than 75 patents [accesso.com](https://accesso.com/). ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided sources. - **Key Metric**: Annual Revenue of **$152.3 million** (FY2024), with Cash EBITDA of **$22.8 million** (15% margin) [Annual Report 2024](https://www.accesso.com/assets/documents/2024-Annual-Report-and-Financial-Statements.pdf). - **Notable Investors/Partners**: Not listed in provided sources; the company is publicly traded. - **Growth Signals**: - Serves **1,100+ destinations and venues** in **31 countries** [accesso.com](https://accesso.com/about/). - **650+ team members** globally [accesso.com](https://accesso.com/about/). - Expanding beyond core North American market into the Middle East and Europe [Annual Report 2024](https://www.accesso.com/assets/documents/2024-Annual-Report-and-Financial-Statements.pdf). - Revenue growth of ~4.2% (adjusting for pass-through revenue) in FY2024 [Annual Report 2024](https://www.accesso.com/assets/documents/2024-Annual-Report-and-Financial-Statements.pdf). ## Competitive Advantages - **Patented technology**: Over 75 patents protecting unique queuing, ticketing, and guest experience innovations. - **Integrated suite**: End-to-end solutions (ticketing, POS, queuing, mobile, analytics) that work together seamlessly. - **Industry expertise**: Unmatched, destination-focused support and service from a team that often comes from the industries they serve. - **Global scale**: Solutions live in 31 countries and trusted by over 1,100 venues, providing a proven track record. ## Strategic Focus - **Global expansion**: Continued growth in the Middle East, Europe, and beyond core North American markets. - **Product innovation**: Development of new technologies to enhance client capabilities and improve guest experiences. - **Revenue growth**: Focus on ticketing and distribution, virtual queuing, and visitor management to drive transaction-based revenue [Annual Report 2024](https://www.accesso.com/assets/documents/2024-Annual-Report-and-Financial-Statements.pdf). ## Why Work Here - **Flexible work**: A flexible work program allowing employees to choose fully remote, fully office-based, or hybrid settings (where role permits) [accesso.com](https://accesso.com/careers/). - **Benefits & perks**: - Medical, dental, vision insurance; employer-paid disability and life insurance. - 401(k) matching (US) and pension contributions (applicable countries). - Unlimited access to LinkedIn Learning. - Mental health resources. - 8 hours paid Volunteer Time Off. - Family-building benefits up to $7,500 for fertility, adoption, and eligible family-building options. - Generous paid time off with increasing accrual. - **Culture**: Virtual team events (escape quests, office Olympics, wellness challenges), DE&I initiatives with a dedicated Diversity, Equity and Inclusion Strategic Council. - **Awards**: Tech Cares Award ’22 (TrustRadius), Top Employer Award ’25 (Flex Surveys) [accesso.com](https://accesso.com/careers/). - **Interview process**: Typically includes phone screen, team interview, and leadership interview; technical candidates may have a 1-hour HackerRank assessment. Feedback within 2 weeks of applying. ## Sources 1. [accesso.com – About Us](https://accesso.com/about/) 2. [accesso.com – Careers](https://accesso.com/careers/) 3. [accesso.com – Homepage](https://accesso.com/) 4. [accesso.com – 2024 Annual Report & Financial Statements](https://www.accesso.com/assets/documents/2024-Annual-Report-and-Financial-Statements.pdf) 5. [LinkedIn – accesso](https://www.linkedin.com/company/accesso) ## Other roles at accesso - [Data Implementation Engineer](https://feeny.ai/job/data-implementation-engineer-accesso-auckland-f1eqqb5sm775) — Auckland, New Zealand - [Senior Java Developer](https://feeny.ai/job/senior-java-developer-accesso-milan-py7gafjfakwz) — Milan, Italy - [Apply for Future Consideration](https://feeny.ai/job/apply-for-future-consideration-accesso-all-locations-dk0053yz6ar0) — All Locations