--- title: 'Senior Full Stack AI Engineer at Ombud' canonical: 'https://feeny.ai/job/senior-full-stack-ai-engineer-ombud-denver-mg0bprhxqf95' type: 'job' last_seen: '2026-09-08' --- # Senior Full Stack AI Engineer at Ombud - **Company:** Ombud - **Location:** Denver, CO - **Posted:** 2026-06-18 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/ombud/jobs/8599080002 ## Job description - Location: Denver, CO (hybrid — Tue/Wed/Thu in office) - Reports to: CEO ## The role We're hiring a senior full-stack engineer to build the next generation of Ombud's agentic AI platform. The work splits across two domains: building the agentic engine itself (LlamaIndex / agent orchestration / tool calling / evaluation pipelines) and the ML data engineering that supports it (embeddings, vector store operations, retrieval quality, RAG/CAG architectures). These are high-output IC roles. You will ship production code, own systems end-to-end, and operate without a layer of engineering management between you and the product direction. You will work directly with the CEO on architectural decisions and directly with the platform engineer on production deployment. We are not hiring engineering managers and we are not hiring junior engineers. ## What you'll own - Ombuddy Native: our next-generation agentic platform replacing the existing Chrome extension. Production agent orchestration, tool design, multi-step reasoning workflows. - RAG and CAG architecture: embeddings, retrieval, re-ranking, caching strategies. We use LlamaIndex and Qdrant today; we will evolve the stack as needed. - LLM integration with Anthropic Claude (primary), with multi-model routing where it makes sense. - Evaluation pipelines: how we measure response quality, regression-test prompts, and ship LLM-dependent features with confidence. - Self-service infrastructure: customer onboarding flows, content ingestion automation, in-product setup experiences. - Full-stack feature delivery across Python (primary backend), Node.js (legacy services), React (frontend), PostgreSQL, and Elasticsearch. - Production operations: own your features through deployment, monitoring, and customer-facing incidents. - Code review and technical mentorship within a small, senior engineering team. Must-haves - 6+ years of professional full-stack software engineering experience, with demonstrated production system ownership. - Deep Python fluency. JavaScript / TypeScript / React competence. - Hands-on production experience integrating LLMs into product (Anthropic, OpenAI, Google) — not academic, not prototype work, but features that customers use. - Working knowledge of RAG architectures, embeddings, vector databases, and the trade-offs between retrieval and context-caching approaches. - Fluency with Claude Code or similar AI-augmented development workflows. We expect our engineers to use AI as a force multiplier on their own output. - Strong intuition for system design: can take a vague product goal, design the architecture, and ship the implementation without needing intermediate hand-holding. - Comfort operating in a small team without a layer of engineering management. You bring problems with proposed solutions, not just problems. - Willingness to be in-office Tuesday through Thursday in Denver. Nice-to-haves - Production experience with LlamaIndex, LangChain, LangGraph, or similar agent orchestration frameworks. - Experience designing and operating evaluation pipelines for LLM applications (Langfuse, Braintrust, or custom). - Vector database operations at scale (Qdrant, Pinecone, Weaviate). - Browser extension or Office add-in development (Chrome extensions, Office365 / Excel add-ins). - Open source contributions, particularly in the AI tooling ecosystem. - Prior experience in revenue operations, sales enablement, or response management software. What success looks like First 30 days - Ship your first production pull request within the first two weeks. - Develop a working mental model of the codebase across the agentic engine, frontend, and platform layers. - Take ownership of one feature in flight. First 60 days - Own a feature end-to-end: design, implementation, deployment, observability. - Contribute meaningfully to an architectural decision (engine choice, retrieval strategy, eval design). - Be on-call rotation capable. First 90 days - Drive a substantive piece of the Ombuddy Native or self-service roadmap. - Establish yourself as a trusted technical voice on architectural decisions. - Ship measurable improvements to either response quality, system performance, or developer velocity. ## Why Ombud This is the engineering team that builds the actual product behind the agentic enterprise era. We use Claude as a teammate, not a feature checkbox. We deploy frequently, ship real customer value, and trust our engineers to operate as senior partners — not as cogs in a sprint. If you've been waiting for an environment where your AI fluency translates directly to product impact, this is it. ## ABOUT OMBUD Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions. We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm. ## HOW WE WORK — PIRCC VALUES - Progressive — We grow. We learn. We push the model forward, not protect the status quo. - Integrity — We do the right thing and keep our commitments. Said and done are the same thing. - Resourceful — We turn constraints into creativity. We do more with less and bring solutions, not problems. - Customer-Centric — Our customers' success is the metric that matters. We anticipate their needs and earn their trust. - Community — We build a team people want to be part of, and we invest in the communities we serve. ## About Ombud ## Company Overview - **One-liner**: Ombud provides an AI-powered, orchestrated Revenue Operations (RevOps) platform that automates and streamlines the creation of complex sales documents like RFPs, proposals, and security questionnaires for enterprise teams. - **Entity Type**: Private (Growth Stage) - **Headquarters**: Denver, Colorado, USA - **Founded**: 2011 - **Founders**: Thad Eby (CEO) ## Core Business - **Primary industry/industries**: Sales Technology (Sales Enablement / Revenue Operations / Content Automation) and Artificial Intelligence - **Target customers**: B2B Enterprise (Revenue Operations, Sales Engineering, and Proposal teams) - **Mission or purpose statement**: "To empower decision making through intelligent content collaboration for revenue teams." The broader vision is "to transform and improve the quality of life for knowledge workers by creating a new category of content management." ## Products & Services - **The Ombud Platform**: An "Orchestrated RevOps Platform" that serves as an operating system for go-to-market teams. It combines content management, project collaboration, and AI to manage the lifecycle of sales documents. - **Ombuddies (AI Assistants)**: A suite of context-aware, role-specific AI agents designed to automate routine tasks and provide real-time guidance. - **Response Management Ombuddy**: Automates the generation and refinement of RFP responses, manages the end-to-end proposal workflow, handles InfoSec questionnaires, and publishes bespoke client presentations. - **Sales Engineering Ombuddy**: Automates and enhances pre-sales activities such as solution mapping, technical assessments, demo script creation, and value-based selling. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Total Funding is not explicitly disclosed in recent searches, but the company is in a growth stage with active hiring across multiple roles. - **Notable Investors/Partners**: Not explicitly listed in recent search results. - **Notable Customers**: Industry innovators including Kronos, Zendesk, Ping Identity, Instructure, LogMeIn, Marketo, and Cloudera [builtin.com]. - **Growth Signals**: Actively hiring for key roles (AI Engineers, Account Executives) and launching new AI-native products (Ombuddies), indicating significant product investment and scaling efforts. ## Competitive Advantages - **Context-Aware AI**: Moves beyond basic automation by using "context-aware" AI agents that understand the specific business and customer context, leading to higher accuracy and relevance in sales documents. - **Focus on Accuracy & Repeatability**: The platform is designed to ensure sales deliverables (POVs, POCs, RFPs, SOWs) are error-free and consistent, increasing competitive win rates. - **Full-Stack RevOps**: Provides a unified platform that covers the entire content lifecycle, from knowledge management to production, rather than point solutions for just one part of the process. ## Strategic Focus - **AI-First Product Strategy**: The introduction of "Ombuddies" signals a clear strategic shift toward embedding AI deeply into every workflow to reduce manual tasks and enable RevOps teams to focus on high-level strategy. - **Scaling Operations**: Focused on helping enterprise customers scale their RevOps teams without proportionally increasing overhead, adapting to market demands swiftly. - **Cost Reduction**: Aiming to lower the "full-stack cost" associated with Account Executives and supporting roles by automating key functions. ## Why Work Here - **Culture & Values**: The company emphasizes a culture of collaboration, authenticity, and innovation. Core values include "Be Authentic," "Be Bold," and "Innovate" [ombud.com/careers]. - **Work Environment**: Hybrid work model with a dog-friendly office in Denver. The team is described as "energetic and empathetic" [ombud.com/careers]. - **Compensation & Benefits** [ombud.com/careers]: - 100% of employee healthcare costs covered. - 401(K) matching + employee stock options. - Robust mental health and wellness resources. - Flexible PTO + 6 weeks paid sabbatical after 5-year anniversary. - Dedicated professional development and culture-building resources. - **Engineering Focus**: Actively hiring for a Principal Platform Engineer (Kubernetes & Cloud Infrastructure) and a Senior Full Stack AI Engineer, indicating a strong focus on modern cloud-native infrastructure and AI development [builtin.com]. ## Sources 1. [Ombud Website](https://www.ombud.com/) 2. [Ombud Careers Page](https://www.ombud.com/careers) 3. [Ombud About Page](http://ombud.com/about) 4. [Ombud on Built In](https://builtin.com/company/ombud) ## Other roles at Ombud - [Principal Platform Engineer — Kubernetes & Cloud Infrastructure](https://feeny.ai/job/principal-platform-engineer-kubernetes-cloud-infrastructure-ombud-denver-v5pzgyzw5v9q) — Denver, CO - [Sales Product Specialist — AI Solutions](https://feeny.ai/job/sales-product-specialist-ai-solutions-ombud-denver-5wndmycs40cm) — Denver, CO - [Commercial Account Executive — AI Solutions](https://feeny.ai/job/commercial-account-executive-ai-solutions-ombud-denver-ajqgkrj71ca6) — Denver, CO - [Director of Marketing](https://feeny.ai/job/director-of-marketing-ombud-denver-v2cxrqxen4az) — Denver, CO - [Senior Full Stack AI Engineer](https://feeny.ai/job/senior-full-stack-ai-engineer-encora-brazil-bxayjatpjpvd) — Brazil