---
title: 'Senior GTM Operations Manager at EDITED'
canonical: 'https://feeny.ai/job/senior-gtm-operations-manager-edited-london-7s0428348fdk'
type: 'job'
last_seen: '2026-09-17'
---

# Senior GTM Operations Manager at EDITED

- **Company:** EDITED
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.ashbyhq.com/edited/09777976-3d25-4bcb-9d16-7f079e9b7a69

## Job description

## About EDITED

EDITED is the world’s leading AI-driven retail intelligence platform. We empower the world’s most successful brands and retailers with real-time decision making power. By connecting internal business and external market data, EDITED infuses intelligence into every retail decision. We help retailers increase margins, generate more sales, and drive better business outcomes through AI-powered market and enterprise intelligence that fuels automation. At EDITED, we foster a dynamic and inclusive culture where creativity thrives and collaboration is at the heart of everything we do. Our environment is dynamic and supportive, encouraging team members to take initiative, innovate, and continuously grow. We value diversity, transparency, and a shared commitment to excellence, creating a workplace where everyone's voice is heard and contributions are recognised. We believe that achieving a positive work-life balance is key to driving innovation and success. Our flexible working options—including hybrid working, flexible hours and a work from anywhere policy—empower our team to perform at their best.

The Opportunity We're looking for a Senior GTM Operations Manager to own the strategy, insight, architecture and day-to-day operation of the systems and processes that power EDITED's entire go-to-market motion. This is the senior operator who connects the dots across marketing, sales and customer success — using data to identify what's happening, explain why it matters commercially, challenge decision-making and turn business strategy into action. You'll own the GTM tech stack and the processes behind it, but just as importantly, you'll turn the data those systems produce into insight leadership can act on. Reporting to the CRO and operating across the full revenue organisation, this is an individual contributor role: you set the play and you run it. It's ideal for someone who wants real ownership and autonomy over an entire GTM ops function without the overhead of managing a team — the kind of operator who's as comfortable challenging a forecast or surfacing a commercial insight as they are building the workflow behind it.

## What You'll Own (Strategy & Systems)

- Own the GTM operations strategy and roadmap — define how EDITED's revenue tech stack and processes should evolve to support pipeline growth, retention, and an enterprise sales motion at scale.
- Turn GTM data into commercial insight — identify trends, risks and opportunities across pipeline, conversion, retention and revenue, explain what they mean for the business, and recommend where leadership should act.
- Bring an independent, cross-functional RevOps perspective to GTM decision-making — challenge assumptions, priorities and forecasts constructively using data and commercial context.
- Design and architect systems and processes from business needs — not built around any single tool — then drive the build, rollout, and adoption across marketing, sales, and CS.
- Own the lead lifecycle end to end: capture, scoring, routing, and handoff, including the SLAs and shared definitions that keep marketing, sales, and CS aligned.
- Own marketing and revenue attribution — define the model, protect the data integrity behind it, and turn it into insight leadership can act on.
- Serve as the analytics and reporting owner: decide what the business should measure, build the dashboards and reporting that answer it, and translate the data into clear commercial insight and recommendations for leadership.
- Lead tool evaluation, integration strategy, and vendor management across the GTM stack, balancing capability against a lean budget.
- Establish data governance and operational standards — documentation, SOPs, and system architecture that scale beyond any one person.
- Partner with marketing, sales, CS, finance and product leadership on GTM planning, forecasting and pipeline strategy — bringing the data, insight and constructive challenge needed to improve commercial decision-making.

## What You'll Do (Execution & Day-to-Day)

- Run day-to-day HubSpot administration – workflows, data integrity, lead capture, list management, and Full Hub features across Marketing, Sales, Service, and Operations Hub.
- Build, test, and optimize HubSpot workflows that support pipeline growth, retention, attribution, and clean lead handoff between marketing, sales, and CS.
- Maintain and refine lead scoring models in HubSpot so sales gets routed the right leads based on buyer intent.
- Set up and manage webinars in Demio, including registration, integrations, and post-event data flow back into HubSpot.
- Administer Gong (our sales outreach/call intelligence tool) – user setup, configuration, and ongoing admin.
- Maintain the Pendo platform with support from engineering, keeping product usage data connected and reporting-ready.
- Maintain data integrations across HubSpot, Gong, UserGems, Pendo, Slack, and PandaDoc, keeping data accurate and connected across systems.
- Execute emails and outreach in HubSpot, Gong, and UserGems based on messaging direction from marketing and sales leadership.
- Build and maintain recurring and ad hoc reports and dashboards on marketing, sales, and customer success performance.
- Use AI tools, including Claude, to improve the speed and quality of operational execution.
- Perform other duties as assigned.

## What You Bring

- 5+ years in GTM, revenue, or marketing operations, including hands-on experience owning systems and processes end to end – not just administering them.
- Bachelor's degree in Marketing, MIS, Business Information Systems, or a related field – or equivalent experience.
- Deep, hands-on HubSpot expertise; Full Hub experience strongly preferred, including workflows, lead scoring, and attribution reporting.
- Proven ability to design, build, and optimize GTM systems and processes from business needs, then drive adoption across marketing, sales, and CS.
- Experience owning the lead lifecycle, attribution, and reporting for a B2B SaaS company, ideally one scaling an enterprise sales motion.
- Experience with Gong, UserGems, Pendo, Demio, Slack, PandaDoc, or comparable tools – but you're tool-agnostic and design for the business, not the tool.
- Comfort operating as a player-coach: setting strategy and doing the hands-on build yourself, without a team beneath you.
- Comfort using AI tools like Claude to move faster and be more efficient.
- Strong project management, prioritization, and stakeholder-management skills in a fast-moving, resource-conscious environment.
- Strong written and verbal communication — able to translate between business strategy, commercial performance and system execution, and to influence and advise senior leadership.
- High agency and low ego – you're energized by owning an entire ops function, keeping systems clean and data connected, and giving revenue teams the speed to win.
- Strong commercial acumen and the ability to move from data to insight to action — identifying what matters in pipeline and revenue performance and translating it into clear recommendations.
- Confidence working with senior stakeholders and constructively challenging assumptions, forecasts and priorities when the data points in a different direction.

## What We Offer You

We value our team and to attract exceptional people, we offer an excellent package! This year, we were recognised as one of the top companies to work for in the UK.

- At EDITED we are set up to work remotely and can also offer hybrid working via our London and Sofia offices
- Enhanced parental leave policy
- 25 days annual leave + public holidays (and an extra day for every year at EDITED)
- Healthcare via SimplyHealth Cash Plan
- You can utilise our flexible working policy to ensure you can work around your schedule
- Season Ticket Loan & Cycle to Work schemes
- Access to an Employee Assistance Programme
- Employee Referral Programme
- Gifts for work anniversaries and big life events
- Find out more here:https://edited.com/careers/

At EDITED, we do not use AI to source, screen, or make decisions about candidates - every hiring decision is made by our team. We use Ashby, our applicant tracking system, which includes some automation for scheduling interviews and sending routine emails. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

## About EDITED

## Company Overview
- **One-liner**: EDITED provides the world’s largest aggregation of global retail data, enabling retailers and brands to optimize pricing, assortments, and trends through an AI-powered Retail Intelligence platform.
- **Entity Type**: Private (funded stage: multiple venture rounds, latest round undisclosed)
- **Headquarters**: London, United Kingdom
- **Founded**: 2009
- **Founders**: Not publicly available (founder information is not disclosed on company pages)

## Core Business
- **Primary industry**: Retail Intelligence / AI-powered data analytics for retail
- **Target customers**: B2B – enterprise retailers, brands, and ecommerce teams (e.g., MANGO, PVH, PUMA, Harrods, Woolworths, Inditex, Columbia)
- **Mission or purpose statement**: “Stop explaining the past. Start shaping the future. The result is Retail Superintelligence.” – Focus on replacing descriptive analytics with predictive and prescriptive insights.

## Products & Services
EDITED offers six core product areas, each delivered as a SaaS platform:
- **[Assortment Precision](https://edited.com/)**: Optimize product assortments to reduce waste and increase sell-through.
- **[Pricing Precision](https://edited.com/)**: Smarter pricing and promotional decisions to protect margins.
- **[Competitive Benchmarking](https://edited.com/)**: Real‑time market position tracking and threat/opportunity identification.
- **[Trend Predictability](https://edited.com/)**: Early signal detection for emerging trends, enabling confident merchandising decisions.
- **[Product Positioning](https://edited.com/)**: Boost visibility and discoverability of products across channels.
- **[Customer Profitability](https://edited.com/)**: Understand what drives long‑term customer value and engagement.

Additionally, EDITED integrates with conversational AI tools (Claude, ChatGPT, Copilot) and offers automated reporting and native APIs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of **$18.6 M** (LinkedIn estimate, 2025 data); Total Funding of **$50 M** across 7 rounds
- **Notable Investors/Partners**: Index Ventures (led multiple rounds), Future Fifty (non‑equity assistance), and other institutional investors
- **Growth Signals**:
  - Acquired DynamicAction in 2021, consolidating prescriptive retail analytics.
  - Headcount of 96 employees (‑15% YoY, reflecting strategic restructuring or efficiency focus).
  - Proven customer impact: MANGO gained 900K online customers and 50% ecommerce revenue growth; Hollister created $500K+ incremental revenue; PVH increased sales by 27% and units sold by 31%; Harrods improved revenue per visitor by 4%; PUMA generated $200K additional revenue from option adjustments; Woolworths unlocked a 110% price increase opportunity.
  - Expansion into conversational AI integrations (Claude, ChatGPT, Copilot).

## Competitive Advantages
- **Data moat**: Aggregates 90,000+ brands and 5 billion+ SKUs, tracked daily – the largest known retail data set.
- **AI+ approach**: Combines proprietary retail data with generative AI for actionable, predictive intelligence (Retail Superintelligence).
- **Enterprise traction**: Deep partnerships with global retailers (Inditex, PVH, PUMA, Woolworths) and proven ROI figures.
- **Integration ecosystem**: Native integrations into popular AI assistants and tools, lowering adoption friction.
- **Leadership team**: Experienced tech executives (CEO Doug Kofoid – former CEO of DialogTech, built Google Ads 360 algorithm; CTO David Hartig – former CTO of Fluent Technologies, Workable; CPO Brian Tomz – led product at DynamicAction/eCom).

## Strategic Focus
- **Current priorities**: Shift from descriptive analytics to “Retail Superintelligence” – prescriptive, conversational, and automated insights.
- **Growth direction**: Deepening AI capabilities, expanding into new retail verticals and geographies (offices in New York, London, Sofia, plus teams in Spain, Australia, Canada).
- **Product roadmap**: Further integration with enterprise AI ecosystems and expansion of automated reporting and alerts.

## Why Work Here
- **Culture**: Core values of **P.A.S.S.I.O.N.** (Passionate, Evolving, Accountable, Kind – P.E.A.K.) – emphasis on continuous learning, ownership, and empathy.
- **Flexibility**: Hybrid working model with core hours; trust‑based scheduling. Offices in New York, London, and Sofia with in‑office events, snacks, game nights.
- **Time Off**: 25 days paid leave per year + local public holidays; generous paid sick leave for physical and mental wellness.
- **Benefits**: Pension/401(k) matching, learning & development budgets (courses, conferences, unlimited Go 1 access), enhanced parental leave (adoption, fostering, biological), fertility treatment leave, and an employee referral bonus program.
- **Hiring Process**: 4 stages – CV call (casual conversation), take‑home task (creative problem‑solving), skills interview with teammates, final round interview.
- **Open Roles**: Currently hiring for Account Manager (London), Retail Strategist (London & Remote USA), Staff Machine Learning Engineer (see [careers page](https://jobs.ashbyhq.com/edited)).

## Sources
1. [edited.com – About Us](https://edited.com/about-us/)
2. [edited.com – Careers](https://edited.com/careers/)
3. [edited.com – Homepage](https://edited.com/)
4. [builtin.com – EDITED Company Profile](https://builtin.com/company/edited)
5. [LinkedIn – EDITED Company Page](https://www.linkedin.com/company/edited)
6. [Jobs.ashbyhq.com – EDITED Openings](https://jobs.ashbyhq.com/edited)

## Other roles at EDITED

- [AI Data Engineer](https://feeny.ai/job/ai-data-engineer-edited-sofia-bjwvw3ckhkf6) — Sofia, Bulgaria
- [Customer Success Director EMEA](https://feeny.ai/job/customer-success-director-emea-edited-london-0ybyxrj7e3qx) — London, United Kingdom
- [Technical Sales Executive UK](https://feeny.ai/job/technical-sales-executive-uk-edited-london-qn245xq44ged) — London, United Kingdom
- [Technical Sales Executive US](https://feeny.ai/job/technical-sales-executive-us-edited-united-states-y39s4rqjzr64) — United States
- [Customer Operations Specialist (12 Month FTC)](https://feeny.ai/job/customer-operations-specialist-12-month-ftc-edited-sofia-hc6vqnf1k5xp) — Sofia, Bulgaria