--- title: 'Senior GTM Strategy & Operations Manager at CircleCI' canonical: 'https://feeny.ai/job/senior-gtm-strategy-operations-manager-circleci-remote-snrj9qf533hs' type: 'job' last_seen: '2026-09-08' --- # Senior GTM Strategy & Operations Manager at CircleCI - **Company:** CircleCI - **Location:** Remote - **Compensation:** $128k–$184k - **Work type:** remote - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-08 - **Apply:** http://www.circleci.com/careers/jobs/8770550002/?gh_jid=8770550002 ## Job description Senior GTM Strategy and Operations Manager ## Overview of Position Are you passionate about driving growth and operational excellence? If you thrive in a dynamic environment where strategy meets execution, this role is for you! We’re hiring a Senior GTM Strategy and Operations Manager to develop and execute strategies that enhance growth, improve efficiency, and foster valuable partnerships. This is a high-visibility, high-impact role that shapes how we grow revenue and go-to-market strategies. This role reports directly to the Director of GTM Strategy and Operations. ## Overview of Team The GTM Strategy & Operations team is dedicated to developing and executing strategic initiatives that drive growth and operational efficiency across the company. We work collaboratively with departments such as marketing, sales, finance, product management, and customer success to ensure alignment and drive impactful results. Our team prioritizes data-driven decision-making, continuous improvement, and customer engagement to refine our approach and maximize impact. We value agility and aim to deliver measurable results quickly while fostering a culture of innovation. Key Responsibilities: - Analytics Leadership: - Oversee the development and maintenance of comprehensive dashboards and reports that provide actionable insights on key performance indicators (KPIs) and operational metrics. - Lead and execute projects to identify trends, opportunities, and areas for improvement across all GTM to provide data-driven recommendations for strategic initiatives. - Forecasting and Planning: - Own the annual and quarterly revenue planning process, establishing and tracking quotas and attainment, partnering with Finance and Sales leadership to develop bottoms-up forecasts. - Build and maintain dynamic forecasting models that incorporate pipeline, bookings, expansion, and churn signals. - Drive monthly and quarterly business reviews with actionable analysis and clear recommendations. - Operations Management: - Optimize end-to-end GTM processes, including lead management, opportunity management, and customer lifecycle workflows. - Develop and implement best practices for data management, ensuring data integrity. - Identify process gaps and drive cross-functional initiatives to close them - Build and deploy AI agents to automate recurring workflows, streamline key business reporting, and so the team can focus on strategic work. What we’re looking for: The ideal candidate will have a strong background in sales strategy, operations, or related industries, and will be comfortable navigating both strategic and operational aspects of the role. You will bring: - Proven experience in developing and implementing customer success strategies that drive measurable outcomes. - A solid understanding of customer engagement metrics, key performance indicators (KPIs), and how to apply them to influence business results. - Strong analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions and use AI when appropriate. - Excellent communication and interpersonal skills, enabling you to build relationships with both technical and non-technical stakeholders. - A collaborative mindset with the ability to work effectively across various teams to drive initiatives that enhance customer satisfaction. - Bonus: Experience with Hubspot. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About CircleCI: CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub of modern software delivery. Recognized as one of the industry’s best places to work, CircleCI has been recognized on Forbes America’s Best Startup Employers, Deloitte Technology Fast 500, Developer Week’s Best Innovation in Development Platforms, [DevOps.com](http://devops.com/) Best CI/CD Tool, and G2's Top 100 Best Companies. Come join the team and see why! United States Base Pay Range $127,500—$183,500 USD We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ## About CircleCI CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. ## About CircleCI ## Company Overview - **One-liner**: CircleCI provides a continuous integration and continuous delivery (CI/CD) platform that enables software teams to automate their build, test, and deployment processes with AI-powered intelligence. - **Entity Type**: Private - **Headquarters**: San Francisco, California, USA (with a globally distributed workforce across the US, Canada, UK, Ireland, Germany, Mexico, and Japan) - **Founded**: 2011 - **Founders**: Paul Biggar and Allen Rohner ## Core Business - Primary industry: DevOps and CI/CD (Continuous Integration/Continuous Delivery) Platform - Target customers: B2B, serving engineering teams from startups to the Fortune 500, including software engineers, platform engineers, security engineers, and engineering managers - Mission: To manage change so software teams can innovate faster — enabling engineers to deliver high-quality products reliably and efficiently ## Products & Services - **CircleCI CI/CD Platform**: A cloud-based and on-premise continuous integration and delivery service that automates the building, testing, and deployment of software. The core offering includes intelligent test splitting, parallel execution, and support for Linux, macOS, Android, and Windows environments. - **AI-Powered Agentic CI/CD**: A new generation of the platform featuring autonomous validation, AI agents that diagnose and fix pipeline failures, rollback pipelines for safe recovery, and model evaluation for LLM applications. This includes the CircleCI MCP Server to connect AI tools (like Claude Code) to pipeline data. - **Platform Toolkit**: A set of tools and policies (including no-think CI/CD, golden paths, and policy enforcement) designed to help platform engineers standardize best practices at scale across their organizations. - **Orbs**: Reusable, shareable packages of configuration (YAML) that simplify and streamline CI/CD setup for common deployment targets (AWS, GCP, Azure, Heroku, etc.) and tools. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Over 2 million developers use the platform. The platform has achieved 97% faster test runs. - **Notable Investors/Partners**: Investors include Top Tier Capital Partners, IVP, Sapphire Ventures, and Scale Venture Partners (from the $100M Series F raised in 2021). Key technology partners include AWS, Google Cloud, Microsoft Azure, and major VCS providers like GitHub and GitLab. - **Growth Signals**: Forbes named CircleCI to "America’s Best Startup Employers" list. The company is actively investing in AI-native features (autonomous agents, MCP integration) and has launched a new CLI and a redesigned Pipelines page. Headcount continues to grow with active hiring across engineering, product, and go-to-market roles. ## Competitive Advantages - **Agent-Powered Automation**: A first-to-market move into "autonomous validation" and AI-agent-driven CI/CD, distinguishing CircleCI from traditional, purely script-based CI/CD tools. - **Enterprise-Grade Scale & Trust**: Built to handle the demands of large, complex organizations with rigorous security, compliance, and policy enforcement needs — a critical moat against simpler, less mature alternatives. - **Multi-Platform & Hybrid Cloud Support**: Supports the widest range of environments (Linux, macOS, Android, Windows) in both cloud and self-hosted (on-prem) configurations, giving enterprises flexibility. - **Developer Experience Focus**: Features like Smarter Testing, Chunk testing, and the new Pipelines page emphasize a frictionless, high-velocity developer experience, which drives adoption within engineering teams. ## Strategic Focus - **AI-Native CI/CD**: The company's roadmap is heavily centered on "AI speed." The focus is on integrating AI agents directly into the pipeline (for diagnosis, rollback, and even prompt engineering), making the platform autonomous and "no-think" for developers. - **Platform Engineering & Standardization**: Empowering platform teams to define golden paths and enforce policies, balancing developer velocity with organizational control and safety. - **Expanding the Ecosystem**: Deepening integrations with major cloud providers (AWS, GCP, Azure) and AI tooling (MCP Server, LLM app support) to become the default CI/CD layer for the AI era. ## Why Work Here - **Culture & Flexibility**: CircleCI operates on a hybrid model (office-from-home flexibility) designed to balance collaboration with personal productivity. The culture is built on guiding principles: "Learn fast," "Own the outcome," "Understand the problem," "Do our best work," and "Think like the customer." - **Professional Development**: Employees have access to comprehensive training programs, leadership development opportunities, and a clear focus on career pathing (e.g., redesigned engineering career paths). - **Community & Inclusion**: Active Employee Resource Groups (ERGs) include Circle[SHE]i (women and allies), The Onyx Circle (Black employees and allies), CircleAPI (Asian voices), Circle-Sí-I (Latino/LatinX), CircleMinds (neurodiversity), Queer Sphere (LGBTQIA+), and CircleGI (Veterans). - **Benefits & Perks**: Comprehensive benefits package including generous PTO, holistic mental health support, and global health and wellness coverage. ## Sources 1. [circleci.com](https://circleci.com/) — Official website with product overview, brand positioning, and "Join 2mil+ devs" tagline 2. [circleci.com/careers](https://circleci.com/careers/) — Careers page with mission, culture, guiding principles, ERG descriptions, and benefits information 3. [circleci.com/about](https://circleci.com/about/) — About page with leadership team (CEO Jim Rose, CTO Rob Zuber, CFO Chitra Balasubramanian, etc.), company history (founded 2011 in San Francisco), and values 4. [linkedin.com/company/circleci](https://www.linkedin.com/company/circleci) — LinkedIn company page with open positions (10 current job listings including Software Engineer, PM, Product Designer) 5. [circleci.com/docs](https://circleci.com/docs/guides/about-circleci/about-circleci/) — Official documentation providing technical overview, CI/CD definitions, supported platforms (Linux, macOS, Android, Windows), and deployment targets (AWS S3, EC2, GCP, Azure, Heroku, Firebase) ## Other roles at CircleCI - [Sales Manager](https://feeny.ai/job/sales-manager-circleci-san-francisco-9kp9v1bxv0sb) — San Francisco, CA - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-circleci-ontario-c7sxvxgjq1sd) — Ontario, Canada - [Software Engineer](https://feeny.ai/job/software-engineer-circleci-toronto-5n8cjndvxfn2) — Toronto, Canada - [Strategic Account Executive, NAMER](https://feeny.ai/job/strategic-account-executive-namer-circleci-remote-8trx8paq4a0p) - [Strategic Account Executive, NAMER](https://feeny.ai/job/strategic-account-executive-namer-circleci-san-francisco-0wz6fvscxtdh) — San Francisco, CA - [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-circleci-san-francisco-california-united-states-london-yhnnw19msm43) — San Francisco California United States London, United Kingdom - [Senior GTM Strategy & Operations Manager](https://feeny.ai/job/senior-gtm-strategy-operations-manager-vanta-united-states-v9g092f01vqr) — United States