---
title: 'Senior GTM Talent Partner at incident.io'
canonical: 'https://feeny.ai/job/senior-gtm-talent-partner-incident-io-san-francisco-0yq6nmzk6z0m'
type: 'job'
last_seen: '2026-11-04'
---

# Senior GTM Talent Partner at incident.io

- **Company:** incident.io
- **Location:** San Francisco, CA
- **Compensation:** $140k–$180k
- **Employment:** full-time
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/incident/248cba31-5413-44b7-8fb4-bfb98e348d80

## Job description

A little about us [incident.io](http://incident.io) is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously. We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

A little about us [incident.io](http://incident.io) is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously. We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

## The role in one line

We're looking for an exceptional, hungry GTM recruiter to help put [incident.io](http://incident.io) on the map in SF. Someone who loves the thrill of the hunt, has an eye for top talent, and comes up with creative ways to get in front of the best people, from clever outbound campaigns and world-class events to massive billboards across the city.

What that looks like day to day We've built an incredible reputation in London and we've built one of the best teams in the city. Now we want to do the same in SF. We've got around 35 people in SF today, and we're planning to grow that significantly. It's a huge priority for us and a big challenge, so we need an insane talent team to pull it off. You'll partner with our CRO and Sale Leaders to find and hire the best talent in the world. You'll have loads of ownership, plenty of freedom to try new things, and the chance to play a big part in scaling a rocketship. We're not a team that just posts jobs and waits for applications. We love getting creative. In London, we've thrown events, built cool branding campaigns, and even set up coffee kiosks to get in front of people we want to hire. Now we want to go bigger. Think world-class events, run clubs, billboards, brilliant swag, creative partnerships, and whatever else gets people talking about [incident.io](http://incident.io). We want someone who brings energy, ideas and a bit of hustle. Someone who loves the chase and gets a real buzz out of finding exceptional talent.

## Who you are

- You're an exceptional GTM recruiter who's hungry to grow. You've got experience getting in front of top reps.
- You're a go-getter. You've got loads of energy, you're resourceful, and you make things happen. You don't need someone telling you what to do, you love taking ownership and figuring things out.
- You've got an eye for talent. You can spot exceptional people, ask great questions, and see potential that others might miss. You've got great instincts and high standards.
- You love the thrill of the hunt. You get a buzz out of finding brilliant people, getting creative with sourcing, building relationships and convincing someone who's not looking to take a conversation.
- You're creative. You've got big ideas about how to get in front of great talent, whether that's an amazing event, a clever campaign, or something nobody's tried before.

We don't mind whether you're coming from agency or in-house. We're looking for someone with serious drive, great instincts, and a track record of hiring exceptional people. If you're ambitious, love getting creative, and want to help build something special in SF, you'll love it here.

Supporting you We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

- Market-leading private medical insurance. The proper kind, so you're never weighing up your health against a bill.
- Competitive PTO. Showing up at your best requires switching off, and we make sure you have time to do that.
- First Friday of every month off. Yes, seriously.
- Enhanced 401k. We put real money in, because future-you deserves better than an afterthought.
- Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.
- Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
- Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.
- Two budgets that have your back. $1000 to invest in your setup, $500 a year to invest in yourself.

## About incident.io

## Company Overview
- **One-liner**: incident.io provides an all-in-one AI-powered incident management platform that helps fast-moving teams respond to outages, coordinate on-call, and keep customers informed.
- **Entity Type**: Private (Series B, raised $62M at ~$400M valuation)
- **Headquarters**: London, UK (with offices in San Francisco and New York)
- **Founded**: 2021
- **Founders**: Stephen Whitworth (CEO), Pete Hamilton (CTO), Chris Evans (CPO)

## Core Business
- **Primary industry**: Incident management / IT operations / DevOps
- **Target customers**: B2B, primarily mid-market to enterprise (organisations of 200+ users), including engineering, product, support, and increasingly security teams
- **Mission**: “Move fast when you break things” — empower teams to respond quickly, coordinate clearly, and get better each time something breaks

## Products & Services
- **Response**: End-to-end incident lifecycle management, deeply integrated with Slack and Microsoft Teams, with AI-powered workflows to accelerate resolution
- **On-call**: Modern on-call scheduling with noise reduction, designed for humans — competes directly with PagerDuty (used by 70% of customers)
- **Status Pages**: Automated, transparent status updates to keep customers informed during incidents
- **Investigations**: AI-driven root cause analysis that surfaces failing PRs and suggests fixes, often before the responder has opened their laptop
- **AI Copilot**: Summarises incident calls, queries monitoring tools like Datadog, and generates action items

## Market Standing
- **Valuation**: ~$400 million (Series B, April 2025) — [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)
- **Key Metric**: Total funding $96M; annual revenue not disclosed, but customer base tripled in the last 12 months
- **Notable Investors/Partners**: Insight Partners (Series B lead), Index Ventures, Point Nine Capital
- **Growth Signals**: 190 employees across London, SF, and NY; over 1,000 customers including Netflix, Airbnb, Block, Linear, Ramp, and Etsy; 250,000 incidents managed since founding; 75% of new customers are U.S.-based — [incident.io/careers](https://incident.io/careers), [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Competitive Advantages
- **All-in-one platform**: Combines on-call, response, status pages, and AI investigation — reducing tool fragmentation that plagues incident management
- **AI-first, pragmatically**: Uses AI where it genuinely adds value (investigation, summarisation, root cause analysis) rather than for hype — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Office-first culture**: High-bandwidth collaboration and pace, attracting talent who thrive in an in-person environment
- **PagerDuty Rescue Program**: Aggressive migration offering (white-glove migration, contract buyout) to capture market share — [incident.io](https://incident.io/)
- **Strong product-led growth**: Engineers love the product, driving organic adoption

## Strategic Focus
- Deepen AI capabilities for incident investigation and remediation (moving toward autonomous fixes)
- Expand into security incident response (already seeing adoption from security teams)
- Grow U.S. market presence through sales and marketing
- Continue to build out the platform to cover the full incident lifecycle

## Why Work Here
- **Culture**: High trust, high standards, fast execution. Values: *Make it magic*, *Find a way*, *Raise the pace*, *Trust by default*, *Win together* — [incident.io/careers](https://incident.io/careers)
- **Work environment**: Office-first in London (4–5 days/week expected, with occasional remote weeks); offices in SF and NY. Not a remote-first company — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Engineering culture**: 1–3 week projects, broad product surface area, written alignment (scopes, design docs, thorough commit messages), AI used where it genuinely helps
- **Growth**: Well-funded, fast-growing, strong market position — career-defining problems and a wildly talented team
- **Perks**: Not explicitly listed, but emphasis on sane work-life balance, autonomy, and working on a product customers genuinely love

## Sources
1. [incident.io/careers](https://incident.io/careers)
2. [incident.io](https://incident.io/)
3. [LinkedIn](https://www.linkedin.com/company/incident-io)
4. [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
5. [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Other roles at incident.io

- [BDR Manager](https://feeny.ai/job/bdr-manager-incident-io-san-francisco-fcbqewfzahsp) — San Francisco, CA
- [GTM Associate](https://feeny.ai/job/gtm-associate-incident-io-san-francisco-cxbw9r5bpgnc) — San Francisco, CA
- [GRC Engineer](https://feeny.ai/job/grc-engineer-incident-io-london-th6sr2m5hq25) — London, United Kingdom
- [Cloud Security Engineer](https://feeny.ai/job/cloud-security-engineer-incident-io-london-37qsp1mvyqtc) — London, United Kingdom
- [Commercial Legal Counsel](https://feeny.ai/job/commercial-legal-counsel-incident-io-san-francisco-cvtd7yc7fk8y) — San Francisco, CA
- [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-incident-io-london-d67r7rmjrcxy) — London, United Kingdom
- [GTM Talent Partner](https://feeny.ai/job/gtm-talent-partner-incident-io-london-sn8gmv7sgykb) — London, United Kingdom
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-new-york-6tnwfsz7cr2y) — New York, NY
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-san-francisco-a762xtjkmeqy) — San Francisco, CA
- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-incident-io-london-6kj1w1f72ezs) — London, United Kingdom