---
title: 'Senior HR/Employee Lifecycle Ops Specialist at Mimica'
canonical: 'https://feeny.ai/job/senior-hr-employee-lifecycle-ops-specialist-mimica-costa-rica-419t9y1ryjcb'
type: 'job'
last_seen: '2026-09-14'
---

# Senior HR/Employee Lifecycle Ops Specialist at Mimica

- **Company:** Mimica
- **Location:** Costa Rica
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-30
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/mimica/f9695ca8-54bf-483f-9f20-f720519a4f71

## Job description

## What we are building

[Mimica](https://www.mimica.ai/careers) is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start. At the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence. We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group. Behind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication – helping some of the world's leading organizations transform the way work gets done with AI.

## Your mission

We’re transitioning hundreds of employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale. You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

## What you will work on

- Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1
- Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices
- Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments
- Coordinate operational workflows across vendors and internal stakeholders to ensure payroll, benefits, and compliance processes run accurately and on schedule
- Own monthly cutoffs, approvals, and reconciliations, ensuring dependencies are tracked and resolved proactively
- Own enrolment, changes, and issue resolution for private healthcare and statutory benefits
- Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs
- Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence
- Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS
- Support audits, filings, and statutory reporting for Costa Rica
- Maintain clean, structured employee data across HRIS and payroll systems

What success looks like

- Payroll runs accurately and on time without last-minute corrections
- Compliance risks are identified and resolved before they become liabilities
- Employee queries are handled quickly, clearly, and correctly
- Data across systems is clean, consistent, and audit-ready
- Employee lifecycle operations run smoothly without constant escalation

## What you will bring

- Background in HR services roles, with a solid understanding of cooridnating employee lifecycle operations, legal compliance and payroll
- Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice
- Hands-on experience with contracts, time & attendance and benefits management, including how they impact payroll and compliance
- Familiarity with complex, multi-entity environments across North, South America, and EMEA
- Experience working through audits and actively supporting statutory reporting
- Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss
- Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go

## What we offer

💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role

⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

## About Mimica

## Company Overview
- **One-liner**: Mimica provides AI-powered process intelligence that automatically records employees’ clicks and keystrokes to generate process maps and identify automation opportunities for large enterprises.
- **Entity Type**: Private (post-Series B; raised Series B from Paladin Capital Group in 2025)
- **Headquarters**: Remote-first (office presence likely in London, UK – not explicitly stated)
- **Founded**: 2018
- **Founders**: Tuhin Chakraborty (CEO) and Raphael Holca-Lamarre (CTO)

## Core Business
- **Primary industry**: Task mining / process intelligence (subset of enterprise automation and analytics)
- **Target customers**: Large enterprises, especially finance, customer support, operations, IT, and shared services [mimica.ai](https://www.mimica.ai/)
- **Mission**: “Empower enterprises, teams, and individuals to reclaim their most precious resource — time” by handing monotonous tasks over to AI [mimica.ai/about-us](https://www.mimica.ai/about-us)

## Products & Services
- **[Mapper]**: Automatically generates end-to-end process maps from recorded user actions, capturing decision points, exceptions, and variants. Helps reveal bottlenecks and fast-track automation deployment. [mimica.ai/product](https://www.mimica.ai/product)
- **[Miner]**: AI-powered analysis that scores and prioritizes improvement opportunities based on ROI, automatability, and ease of automation. Distinguishes value-added vs non-value-added activities and recommends the best technology (GenAI, OCR, IDP, RPA). [mimica.ai/product](https://www.mimica.ai/product)
- **[Measure]**: Continuous monitoring of processes for productivity benchmarking, conformance to SOPs, and real-time optimization. [mimica.ai/product](https://www.mimica.ai/product)

All products are delivered as a SaaS solution with a free 14-day proof of concept. [mimica.ai](https://www.mimica.ai/)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: Raised seed from Episode 1 Ventures, Series A from Khosla Ventures, and Series B from Paladin Capital Group (amounts not publicly available) [mimica.ai/about-us](https://www.mimica.ai/about-us)
- **Key Metric**: 100% of pilots convert to paid customers; over 1 million hours of productivity saved for enterprises. [mimica.ai/about-us](https://www.mimica.ai/about-us)
- **Notable Investors/Partners**: Khosla Ventures, Paladin Capital Group, Episode 1 Ventures
- **Growth Signals**: Named Leader & Star Performer in both Task Mining and Digital Interaction Intelligence (DII) by Everest Group (2024/2025). Raised Series B in 2025. [mimica.ai/about-us](https://www.mimica.ai/about-us)

## Competitive Advantages
- **Privacy-first design**: Automatically anonymises PII, gives employees full control (start/pause/stop recording, exclude apps/websites, redact data). ISO 27001 and GDPR compliant. [mimica.ai/product](https://www.mimica.ai/product)
- **No manual effort required**: Unlike traditional process mining, Mimica requires no manual mapping or lengthy setup; results appear after as little as one week of recording. [mimica.ai](https://www.mimica.ai/)
- **Comprehensive visibility**: Captures every variation and exception across the entire team, producing actionable exportable documentation. [mimica.ai](https://www.mimica.ai/)

## Strategic Focus
- Accelerating enterprise transformation by enabling data-driven decisions for cost-cutting, productivity improvement, and adoption of new technologies (agentic AI, IDP, OCR). [mimica.ai](https://www.mimica.ai/)
- Deepening AI capabilities through continued investment in machine learning models (CTO holds a PhD in Neuroscience and Machine Learning). [mimica.ai/about-us](https://www.mimica.ai/about-us)
- Scaling go-to-market with enterprise-focused sales and partnerships.

## Why Work Here
- **Work environment**: Fully remote-first team with employees globally. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Culture**: Values include transparency, inclusion, feedback, and growth. Regular team off-sites. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Benefits**: Ample PTO and sick leave, enhanced parental leave, home office stipend, generous learning & development budget, competitive share options, health & retirement benefits. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Engineering culture**: Strong focus on solving complex technical challenges in machine learning, software engineering, and data science — “building new technologies” to revolutionize the future of work. [mimica.ai/careers](https://www.mimica.ai/careers)

## Sources
1. [mimica.ai – Homepage](https://www.mimica.ai/)
2. [mimica.ai – About Us](https://www.mimica.ai/about-us)
3. [mimica.ai – Product](https://www.mimica.ai/product)
4. [mimica.ai – Careers](https://www.mimica.ai/careers)
5. [LinkedIn – Mimica](https://www.linkedin.com/company/mimica-automation)

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