--- title: 'Senior Human Data Operations Partner, AI at Prolific' canonical: 'https://feeny.ai/job/senior-human-data-operations-partner-ai-prolific-north-svjwjwb98q4z' type: 'job' last_seen: '2026-10-18' --- # Senior Human Data Operations Partner, AI at Prolific - **Company:** Prolific - **Location:** North, United States - **Work type:** hybrid - **Posted:** 2026-09-23 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.eu.greenhouse.io/prolific/jobs/4983091101 ## Job description Senior Human Data Operations Partner, AI Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. ## The role As a Senior Human Data Operations Partner, AI, you'll manage the operational delivery of human data for a strategic AI customer. You'll work closely with the Human Data Operations Team and customer-facing teams to understand what each project needs and make sure the right participants are available, verified and ready to work. You'll manage participant pools, run operational projects, track supply and quality, and resolve issues as they come up. You'll also look for ways to improve how we work and partner with Product and Engineering to make successful processes easier to scale. This is a hands-on role covering project management, participant operations, data analysis and cross-functional problem solving. ## What you’ll be doing in the role - Turn customer requirements into clear operational plans, workflows and timelines. - Manage the delivery of participant supply for the account, working closely with the Human Data Operations Team and Delivery teams. - Build and maintain participant pools based on requirements such as skills, geography, language, verification and availability. - Manage participant onboarding, verification and activation for domain experts and AI taskers. - Track participant supply, engagement and quality, and take action when performance or coverage is off track. - Lead operational projects from planning through to delivery, coordinating the teams and stakeholders involved. - Create and maintain project documentation, workflows and enablement materials. - Identify manual processes and operational bottlenecks and work with Product and Engineering to improve or automate them. - Support upskilling, assessment and certification programmes for participants working on complex AI tasks. - Act as a day-to-day operational point of contact for delivery teams on participant-related requirements and issues. - Flag supply gaps, risks and other issues to help drive them to resolution. - Share knowledge and good practice across HD Ops and support other team members on complex projects. ## What you’ll bring to the role - 5+ years proven experience in human data, AI data, workforce, marketplace operations or a similar environment. - Experience managing complex projects or operational programmes with multiple stakeholders and changing requirements. - Strong project management and organisational skills, with good attention to detail. - Experience managing or improving participant, workforce or supply operations, including onboarding, verification, quality or activation. - Comfortable working with operational data and metrics to identify problems and track performance. - Experience improving processes and working with Product, Engineering or other technical teams to make operations more efficient and scalable. - Strong communication and documentation skills, with the ability to work effectively across operational and technical teams. - Comfortable working independently, taking ownership of problems and seeing them through to resolution. - Familiarity with AI/ML data operations, such as data labelling, annotation, evaluation or domain-specific task curation. - Experience working with global crowdsourcing, gig-economy or other distributed workforce platforms is a plus. - Understanding of Prolific's platform and human data operations. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Links to more information on Prolific [Benefits](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed&p=9f2c1de05dfa43338d48c20362bfead1&pm=c) [External Handbook](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed) [Website](https://www.prolific.com/) [YouTube](https://www.youtube.com/@JoinProlific) Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's [Candidate Privacy Notice](https://www.notion.so/prolific/Policy-Privacy-Notice-for-Candidates-f94a136a67544388b4888bc436451b57) explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information. ## About Prolific ## Company Overview - **One-liner**: Prolific is a technology company that provides a platform for collecting high-quality, human-derived data from verified participants, used by AI developers, researchers, and organizations for AI training, surveys, and user research. - **Entity Type**: Private (Series A) - **Headquarters**: London, UK (with a New York City hub and remote presence across the US and UK) - **Founded**: 2014 - **Founders**: Phelim Bradley, Ph.D. (CEO & Co-founder) ## Core Business - **Primary industry/industries**: AI data services, market research, academic research, human-in-the-loop AI - **Target customers**: B2B — AI developers, academic researchers, product teams, and enterprise organizations (35,000+ data collectors use the platform) - **Mission or purpose statement**: "To help thinkers, creators, and innovators make the impossible possible" by building a future where human insight drives breakthroughs in science, technology, and society. ## Products & Services - **Prolific Platform**: A web-based platform that connects researchers and AI developers with a pool of 200,000+ active, verified participants for online studies. Studies launch every 2 minutes, with a 97% completion rate and data sets delivered in under 2 hours on average. - **AI Training & Evaluation**: Human feedback from representative populations for preference tuning, safety evaluations, and benchmarks. Used to defend AI model quality. - **Research Services**: Accelerated research through insights from verified participants, supporting behavioral research, surveys, and user testing. - **Participant Marketplace**: A paid participant side where individuals can join paid online studies with flexible scheduling and real payouts. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: $32 million in Series A funding (secured in 2023) - **Notable Investors/Partners**: Series A funding of $32M (lead investors not specified in available data); trusted by thousands of organizations including cutting-edge AI startups and Ivy League universities. - **Growth Signals**: - Expanded into the US with a New York City hub (announced February 2024) - 172 open job listings across multiple departments (as of mid-2026) - 700+ studies launch every day on the platform - Participants from 38+ countries speaking 80+ languages - 10,000+ organizations use Prolific - 35,000+ data collectors use the platform ## Competitive Advantages - **Verified participant pool**: All participants are actively vetted, verified, and fairly paid, ensuring high-quality, trustworthy data without the noise of typical survey platforms. - **Speed and reliability**: Data sets are delivered in under 2 hours on average, with a 97% study completion rate — a significant moat for time-sensitive AI and research projects. - **Representative populations**: Ability to source diverse, representative participant pools for AI safety evals and benchmarks, critical for regulatory compliance and model defensibility. - **Trusted brand**: 10 years of operation, trusted by leading academics, AI developers, and Ivy League universities. ## Strategic Focus - **AI and human data**: Continuing to build the "biggest pool of human-derived data in the world" with a focus on powering AI training, safety evaluations, and benchmarks. - **US expansion**: Opening a New York City hub and hiring across the US (San Francisco, Seattle, New York) signals a major push into the North American market. - **Product development**: Active hiring for product, engineering, data science, and AI research roles indicates ongoing platform innovation and scaling. - **Enterprise growth**: Hiring for Strategic Customer Success Managers, Solutions Engineers, and Strategic Account Executives suggests a focus on enterprise and strategic accounts. ## Why Work Here - **Remote-first culture**: Prolific is remote-first with flexible work arrangements. Employees report high satisfaction with working location freedom (FlexScore data). Regular company-wide and team meet-ups, plus an annual in-person get-together. - **Autonomy and flexibility**: 81% of employees feel they have complete autonomy over their work; 83% are happy with flexible hours; 78% report good work-life balance. - **Benefits**: Home office budget for new joiners with annual top-up, personal learning and development budget, share options, and competitive benefits (86% employee satisfaction with benefits). - **Diversity and inclusion**: Strong DEI focus with a formal Diversity, Equity and Inclusion Monitoring statement; a culture that celebrates differences and removes barriers. - **Growth opportunity**: Join a fast-scaling business backed by $32M in Series A funding with a clear mission and strong product-market fit. - **Culture principles**: "We care deeply about our customers," "We embrace change," "We aim high," "We win together," "We make every minute count," "We are optimistic and find a way." - **Hiring process**: Structured 4-stage process (talent call, hiring manager interview, panel interview with task compensation, final principles interview) with feedback surveys to continuously improve. ## Sources 1. [prolific.com](https://www.prolific.com/) 2. [prolific.com/about](https://www.prolific.com/about) 3. [prolific.com/careers](https://www.prolific.com/careers) 4. [job-boards.greenhouse.io/prolific](http://job-boards.greenhouse.io/prolific) 5. 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