---
title: 'Senior Human Resources Business Partner at brightwheel'
canonical: 'https://feeny.ai/job/senior-human-resources-business-partner-brightwheel-united-states-9vcz8c3yx5dc'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Human Resources Business Partner at brightwheel

- **Company:** brightwheel
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/brightwheel/03caefb6-bbf1-457e-b1ae-5beff97097d1

## Job description

## Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

## Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

## Who You Are

You've built real depth across HR domains — performance, employee relations, compensation, employee experience — and you know the trade-offs of each well enough to choose the right one for the situation in front of you, not just the one you've used before. You earn trust fast, whether you're coaching a first-time manager or advising a member of the executive team, and you're just as comfortable stepping into a new org as staying in your lane. You default to principles over rules — you can explain why a policy exists and know when it's right to flex it. When a leader brings you a problem, your instinct is to get underneath it — asking questions, challenging assumptions, and figuring out what’s actually happening before jumping to a solution. You're genuinely curious about better ways of working, including how AI can help you and your stakeholders move faster, and you take ownership of ambiguous problems instead of waiting to be told what to do.

## What You'll Do

- Serve as the primary HR partner for a portfolio of corporate orgs, working directly with Directors, VPs, and members of the executive team on performance, employee relations, compensation, career development, and workforce planning
- Lead our annual review calibration, promotion, and merit cycle for your assigned orgs — from prep through facilitation to final outcomes
- Coach and develop managers to build a high-performance, accountable, and inclusive team culture, including navigating hard performance conversations
- Advise on complex employee relations situations, balancing what's right for the employee with what's right for the business
- Own strategic initiatives with your stakeholders — identifying the problem, aligning stakeholders, structuring options and solutions, and driving the outcome aligned to a business priority
- Design HR processes and frameworks that hold up beyond your own portfolio — solving root causes, not just symptoms
- Use AI tools to accelerate your own work — from ER documentation to policy drafting to workforce planning — and help raise the bar for how the broader People team works
- Model strong HRBP partnership for your teammates, informally mentoring and sharing what's working

## What You've Done

- Broad HR experience in a fast-moving environment, whether built as an HRBP, People Partner, generalist, or through a similarly hands-on path
- A track record of leading — not just supporting — a calibration, promotion, or merit cycle, ideally in a high-performance culture
- Comfort advising and coaching leaders up through the executive level, including through difficult or high-stakes conversations
- A track record of owning ambiguous people problemsa strategic initiative end-to-end for a business leader — from figuring out what’s really happening problem definition through execution
- A history of designing or improving an HR process, not only executing existing ones
- Genuine curiosity about AI and new tools — you don't need to be an expert, but you try things and iterate

What Sets You Apart

- You've used AI to build a real, scaled workflow improvement — not just experimented with a chatbot
- You've navigated a genuinely messy calibration or performance case (conflicting data, an underdeveloped process, a hard people call) and can talk through how you diagnosed skill vs. will and chose your approach
- You've changed a leader's mind through data and judgment, not authority, resulting in a meaningful business outcome
- You've mentored or shaped how peers approach HR partnership, without being asked to

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com http://mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.

## About brightwheel

## Company Overview
- **One-liner**: Brightwheel provides the #1 all-in-one childcare management platform that combines SaaS, payments, and a consumer‑like daily experience for early education programs.
- **Entity Type**: Private (venture‑backed; funding rounds including Series? Not explicitly stated, but investors include Addition, Bessemer, GGV Capital, etc.)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Not publicly listed on the provided sources; founders are likely Dave Vasen (CEO) and others (not confirmed in search results)

## Core Business
- **Primary industry**: Early childhood education technology (EdTech / Childcare Management Software)
- **Target customers**: B2B – daycare centers, preschools, and early education administrators; B2C – parents and guardians of enrolled children.
- **Mission / purpose**: “High quality early education for every child.” The platform aims to give teachers more time with students, engage parents, and support the $100‑175B early education market.

## Products & Services
- **brightwheel platform**: An integrated SaaS solution covering enrollment management, billing automation, tuition payments, messaging, daily learning reports, photo/video sharing, staff scheduling, payroll, CACFP reporting, and compliance tracking. Available as a mobile app and web dashboard.
- **Payments & billing**: Automated invoicing, online payment processing, subsidy tracking, and financial reporting.
- **Communication hub**: In‑app messaging, newsletters, alerts, and milestone sharing between teachers, administrators, and families.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding is not explicitly stated in the search results, but notable investors indicate significant venture backing. Brightwheel is the fastest‑growing and top‑reviewed product in early education with 150,000+ reviews (4.9 rating).
- **Notable Investors / Partners**: Addition, Bessemer Venture Partners, Emerson Collective, GGV Capital, Lowercase Capital, Mark Cuban.
- **Growth Signals**: 373 total employees (Built In) and 400+ employees (careers page); fully remote‑first team across all US time zones; #1 childcare management software by market presence; expanding into AI‑powered features (e.g., AI assistant for support).

## Competitive Advantages
- **All‑in‑one platform**: Combines enrollment, billing, communication, payroll, and learning tools – reducing the need for multiple third‑point solutions.
- **High customer trust**: 4.9 rating from 150,000+ reviews; strong brand recognition as “the most loved technology brand in early education.”
- **Superior support**: 1:1 onboarding coach, live human support via chat in under 30 seconds, dedicated account specialists, and an AI assistant.
- **Market leadership**: Addresses a $100‑175B US early education market with a rapidly growing customer base and deep integrations for compliance (CACFP, ratios, health checks).

## Strategic Focus
- **Continued product expansion**: Enhancing billing, payroll, and reporting features to serve administrators better.
- **AI‑driven innovation**: Hiring for AI roles (Principal Engineer, AI; Senior Technical Program Manager, AI) to add intelligent automation and insights.
- **Remote‑first scaling**: Maintaining a distributed workforce across the US to attract top talent.
- **Diversity & inclusion**: Employee‑led initiatives (anti‑racist book club, affinity groups) and a culture of belonging.

## Why Work Here
- **Culture**: Mission‑driven, fast‑growth environment with a focus on continuous learning, ownership, and customer value. Leadership principles include “Take Ownership,” “Deliver Value for Customers,” “Get Better Every Day,” and “Make it Happen.”
- **Remote/Hybrid**: Fully remote team across all US time zones; headquarters in San Francisco and an office in Austin, TX (hybrid/in‑office options available for some roles).
- **Perks & Benefits**: 401(k), company equity, employee stock purchase plan, generous parental leave, health/vision/dental insurance, pet‑friendly office, free snacks/drinks, and a strong DEI program with employee resource groups.
- **Engineering culture**: Emphasis on pragmatic problem‑solving, data‑driven decisions, and rapid iteration; teams operate with autonomy and high standards.

## Sources
1. [mybrightwheel.com (Careers)](https://mybrightwheel.com/careers/)
2. [mybrightwheel.com (About)](https://mybrightwheel.com/about/)
3. [mybrightwheel.com (Product)](https://mybrightwheel.com/)
4. [Built In (brightwheel company profile)](https://builtin.com/company/brightwheel)
5. [jobs.ashbyhq.com (brightwheel jobs)](https://jobs.ashbyhq.com/brightwheel)

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