--- title: 'Senior Human Resources Generalist at Coco' canonical: 'https://feeny.ai/job/senior-human-resources-generalist-coco-los-angeles-hdgk6xp5e1h1' type: 'job' last_seen: '2026-09-11' --- # Senior Human Resources Generalist at Coco - **Company:** Coco - **Location:** Los Angeles, CA - **Compensation:** $130k–$150k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-29 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/cocodelivery/4dc62f69-819e-45e8-970d-967215016f3a/application **Skills:** HR Operations, Employee Relations, Compliance, Multi-state employment laws, HR Policy Development, Payroll Administration, Benefits Administration, Recruiting Support, Onboarding, Rippling HRIS, Ashby, ATS > The Senior HR Generalist will build and scale the HR function from the ground up, managing end-to-end employee lifecycle, policy development, and compliance. This role involves serving as a trusted partner for employees and managers, supporting recruiting and onboarding, and ensuring data integrity within the Rippli... ## Job description Job Title: Senior HR Generalist Location: Venice, California Coco is a fast-growing robotics company transforming last-mile delivery. We’re seeking a Senior HR Generalist to join our team in Venice, CA. This is a fully on-site role for a hands-on HR professional who thrives in fast-paced environments, excels at multitasking, and is eager to help build and scale the HR function from the ground up. This role is ideal for someone who brings both startup adaptability and corporate discipline, and who is comfortable owning HR execution while creating the policies, processes, and infrastructure needed to support a growing organization. This role is on-site in our Venice office. ## Responsibilities HR Operations & Employee Lifecycle - Own the employee lifecycle end-to-end, including onboarding, offboarding, employee records, and HR administration - Serve as a day-to-day HR partner for employees and managers, providing guidance on policies, benefits, and people practices - Maintain accurate employee data and workflows in Rippling HRIS, ensuring data integrity and compliance - Support payroll, benefits administration, leaves of absence, and employee changes in coordination with internal and external partners Policy, Process & Foundation Building - Build, document, and implement HR policies, procedures, and playbooks that scale with the business - Establish consistent, compliant HR processes while balancing flexibility needed in a startup environment - Help create structure around performance management, employee documentation, and internal HR workflows - Continuously evaluate and improve HR processes to support growth and operational efficiency Employee Relations & Compliance - Act as a trusted first point of contact for employee relations matters, handling issues with sound judgment, discretion, and empathy - Support performance feedback, corrective actions, and documentation as needed - Ensure compliance with federal, state, and local employment laws across a multi-state workforce - Assist with audits, investigations, and internal reviews as required Recruiting & Onboarding Support - Support recruiting operations using Ashby, including job postings, interview coordination, and candidate communications - Partner with hiring managers to ensure a smooth, efficient, and positive candidate experience - Own and continuously improve the new-hire onboarding experience ## Experience - 5–8+ years of progressive HR experience, including time in both startup and corporate environments - Strong HR generalist background with hands-on experience across operations, employee relations, and compliance - Proven ability to build HR foundations, including policies, procedures, and scalable processes - Experience with Rippling HRIS (strongly preferred) - Experience using Ashby or a comparable ATS - Ability to manage multiple priorities in a fast-moving, on-site environment - Strong knowledge of multi-state employment laws and HR best practices - Highly organized, detail-oriented, and comfortable operating with a high degree of autonomy - Professional, approachable, and confident communicator with excellent judgment ## About Coco ## Company Overview - **One-liner**: Coco operates the world’s largest fleet of human-piloted, remotely operated sidewalk robots to provide affordable, reliable, and sustainable last-mile delivery services for merchants. - **Entity Type**: Private (Series B) - **Headquarters**: Santa Monica, California, United States - **Founded**: 2020 - **Founders**: Zach Rash (CEO) and Brad Squicciarini (CTO) ## Core Business - **Primary industry/industries**: Autonomous last-mile delivery, urban logistics, robotics - **Target customers**: B2B – restaurants, grocery stores, convenience stores, and pharmacies; also serves consumers as end recipients. - **Mission or purpose statement**: To create a more sustainable, reliable, and affordable last-mile logistics solution in cities around the world. They believe the future of delivery is autonomous and radically better. ## Products & Services - **Coco Delivery Platform**: A fleet of purpose-built, remotely piloted sidewalk robots that handle hyperlocal, on-demand deliveries (food, groceries, convenience, pharmacy) within a short radius (typically under 2 miles). The robots are zero-emission and are teleoperated by human pilots for safety and reliability, with autonomy features being layered in over time. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: **$121.5M in total funding** (across 5 rounds), with a **Series B round of $80M** led by SNR.vc and Sam Altman (June 2025). Estimated **annual revenue of $8.9M**. - **Notable Investors/Partners**: Sam Altman (lead investor in Series A and B), SNR.vc (lead Series B), and a total of over 25 investors across all rounds. Merchant partners include over 3,000 businesses. - **Growth Signals**: - 89 employees as of mid-2026 (+23.7% year-over-year growth). - Completed over **500,000 successful deliveries** and traveled over **1 million miles**. - Produced over **1,000 robots**. - Operates in 17 countries (including the U.S., Finland, Colombia, Canada, and Mexico) with major U.S. hubs in Los Angeles, Miami, Chicago, New York, Austin, and Houston. - Active job postings increased 26.7% year-over-year (19 open positions). ## Competitive Advantages - **Scale & Proven Track Record**: Claims the world's largest operational fleet of urban sidewalk delivery robots, with a high volume of real-world deliveries. - **Teleoperation Model**: Uses human pilots to remotely control robots, allowing for immediate, safe deployment in complex urban environments without needing full Level-5 autonomy. This is a pragmatic moat against pure-play autonomous companies that are still in R&D. - **Hyperlocal Focus**: Optimized for the "last mile" (under 2 miles), which represents a massive daily volume of deliveries in dense cities. - **Strong Investor Backing**: Backed by high-profile investors like Sam Altman, providing both capital and strategic credibility. ## Strategic Focus - **Geographic Expansion**: Expanding into new major U.S. cities (e.g., New Jersey) and international markets. - **Autonomy Development**: While currently teleoperated, the company is actively investing in autonomy and robotics engineering to reduce human oversight over time. - **Scaling the Fleet & Merchant Base**: Focused on increasing robot production and onboarding more merchant partners to drive delivery volume. - **Product & Platform Improvement**: Building out backend infrastructure, product strategy, and customer experience to support rapid growth. ## Why Work Here - **Culture & Mission**: A mission-driven company focused on solving a tangible, massive problem (urban logistics) with a clear positive environmental impact (zero-emission delivery). - **Work Environment**: Hybrid workspace (combination of remote and on-site work) with a new headquarters in Venice Beach, CA. Offices in Santa Monica (HQ), Austin, Culver City, Houston, New York, Miami, and Chicago. - **Engineering Culture**: Strong technical stack (Python, TypeScript, C++, ROS, Node.js, Django, PostgreSQL, Redis, MongoDB). The engineering team is led by a VP with 20+ years of experience (ex-Amazon Lab126) and a CTO who built the first robots from scratch at UCLA. - **Growth & Opportunity**: High-growth startup (23.7% YoY headcount growth) with significant career advancement potential. Open roles include Staff Software Engineer, Operations Supervisor, Robot Delivery Technician, and Controller. - **Employee Sentiment**: Rated 3.7/5.0 on LinkedIn (39 reviews), with positive marks for work-life balance (3.7), compensation (3.6), and culture (3.7). ## Sources 1. [cocodelivery.com](https://www.cocodelivery.com/) 2. [cocodelivery.com/about](https://www.cocodelivery.com/about) 3. [linkedin.com/company/cocodelivery](https://www.linkedin.com/company/cocodelivery) 4. [builtin.com/company/coco-0](https://builtin.com/company/coco-0) 5. [jobs.ashbyhq.com/cocodelivery](https://jobs.ashbyhq.com/cocodelivery) ## Other roles at Coco - [City Manager, Los Angeles](https://feeny.ai/job/city-manager-los-angeles-coco-los-angeles-6mpqn32b5w81) — Los Angeles, CA - [Head of Service Operations](https://feeny.ai/job/head-of-service-operations-coco-los-angeles-38zvvwp713k1) — Los Angeles, CA - [City Manager, New Jersey](https://feeny.ai/job/city-manager-new-jersey-coco-jersey-city-28jhn3g8ys96) — Jersey City, NJ - [Supply Chain Manager](https://feeny.ai/job/supply-chain-manager-coco-los-angeles-xg5rnfya79bs) — Los Angeles, CA - [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-london-sdnve749j3a3) — London, United Kingdom - [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-jersey-city-0z1crv91rbr4) — Jersey City, NJ - [Controller](https://feeny.ai/job/controller-coco-los-angeles-d30jshfmnjpf) — Los Angeles, CA - [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-los-angeles-ccybjbd1v6wb) — Los Angeles, CA - [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-miami-anyzpbyaavdh) — Miami, FL - [Robot Delivery Specialist](https://feeny.ai/job/robot-delivery-specialist-coco-los-angeles-0jhgn1eakzen) — Los Angeles, CA