--- title: 'Senior II DevOps Engineer at Bottomline' canonical: 'https://feeny.ai/job/senior-ii-devops-engineer-bottomline-theale-qqydpv7pv716' type: 'job' last_seen: '2026-10-18' --- # Senior II DevOps Engineer at Bottomline - **Company:** Bottomline - **Location:** Theale, United Kingdom - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8800142002 ## Job description Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! ## Role We are looking for a Senior SaaS Platform Operations Engineer to join our team in Theale. This is a hands-on role responsible for the operation, support and continuous improvement of our cloud-based SaaS platforms. Working as part of the UK Platform Operations team, you will be responsible for platform availability, incident management, application deployments, monitoring, automation and technical troubleshooting across our production environments. This role sits at the intersection of Platform Operations, DevOps and Application Support, requiring someone who can support both operational activities and complex technical investigations. You will work closely with global Engineering, DevOps and Support teams to deliver secure, scalable and highly available services. The ideal candidate will have strong Azure and cloud operations experience, a passion for automation, and the ability to troubleshoot issues across applications, infrastructure, databases and authentication services. ## How You'll Contribute - Monitor and support production SaaS platforms to ensure availability, performance and reliability. - Investigate and resolve platform, deployment, application and authentication issues, including SSO-related incidents. - Execute and support application deployments, configuration changes and release activities. - Create, maintain and improve operational runbooks, recovery procedures and standard operating processes. - Configure and optimise monitoring and alerting to improve incident detection and response. - Drive automation initiatives to reduce manual effort and improve operational efficiency. - Collaborate with Engineering and DevOps teams to improve platform resilience and release quality. - Produce availability and operational reporting, identifying opportunities for continuous improvement. - Support audit, compliance and security activities across the platform estate. - Participate in an out-of-hours on-call rota and support incident recovery activities. Essential Skills - Experience supporting cloud-hosted SaaS applications in a production environment. - Strong Microsoft Azure experience, including services such as AKS, App Services, Networking, Storage, Key Vault, Azure Monitor and ACR. - Experience troubleshooting distributed applications, cloud infrastructure and deployment pipelines. - Linux and Windows administration experience. - Experience working with SQL Server and PostgreSQL. - Experience with Docker, Kubernetes and Helm. - Scripting and automation experience using PowerShell, Bash or Python. - Experience with Infrastructure as Code tools such as Terraform or Bicep. - Experience configuring monitoring and alerting tools such as Grafana, Elastic or Azure Monitor. - Strong troubleshooting, debugging and root-cause analysis skills. - Experience supporting APIs, integrations and authentication technologies, including SSO. - Ability to create and maintain operational procedures and runbooks. - Excellent communication and stakeholder management skills. Desirable Skills - Experience with C#/.NET applications. - Experience with Jenkins, GitHub Actions or other CI/CD tooling. - Experience with Web Application Firewalls (WAF). - Experience supporting regulated environments, audits and compliance initiatives. - Familiarity with Azure OpenAI, RAG or other AI-powered engineering tools. - Experience using GitHub Copilot or similar AI-assisted development tools. What Success Looks Like - Highly available, secure and reliable SaaS platforms. - Fast and effective incident response and recovery. - Improved automation and reduced operational overhead. - Strong collaboration across Operations, Engineering and Support teams. - Well-documented, repeatable operational processes. - Continuous improvement in platform reliability, scalability and customer experience. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. ## About Bottomline ## Company Overview - **One-liner**: Bottomline helps businesses and financial institutions transform the way they pay and get paid with secure, connected payment, cash management, and fraud detection solutions. - **Entity Type**: Private (acquired by Thoma Bravo in 2022) - **Headquarters**: Portsmouth, New Hampshire, USA - **Founded**: 1989 - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Business Payments, Financial Technology (FinTech), Cash Management, Payments Fraud & Compliance - Target customers: B2B – Financial institutions (banks, credit unions), mid-market to enterprise businesses (including Fortune 100 companies), and other organizations globally. - Mission or purpose statement: To transform the way businesses pay and get paid, driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line. ## Products & Services - **Payments Hub**: A centralized platform to send payments to any bank worldwide, in any currency, ensuring governance and control. - **AP Automation**: Automates accounts payable processes from invoice to payment, enabling fast, revenue-generating Premium ACH and virtual card payments. - **Global Cash Management Hub**: Centralizes cash visibility, liquidity, FX, financing, and risk management for finance teams. - **Payments Fraud Defense**: A SaaS solution that detects and stops payment fraud and evolving threats in real-time. - **Enterprise Case Management**: Provides a single system of record for a holistic view of business risk to respond to threats faster. - **Digital Banking Platform**: A combined platform for payments, cash management, treasury management, and B2B payments network for financial institutions. - **Paymode Network**: A market-leading B2B payments network trusted by over 600,000 verified businesses for secure digital payments. - **Payments Processing**: Securely processes, reconciles, and manages data in financial transactions within and between banks. - **Sanctions Screening**: Real-time financial message sanctions screening for global compliance. - **Message Transformation & Enrichment**: An intelligent data transformation and workflow engine for meeting message standard compliance obligations. - **Payouts Automation**: Secure management of funds disbursements to suppliers, customers, and partners. - **Receivables Automation**: Streamlines the process of receiving funds into a business, supporting multiple payment methods. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (privately held by Thoma Bravo). Thoma Bravo has more than $183 billion in assets under management. - **Key Metric (Total Funding)**: Not applicable (mature company, acquired). - **Notable Investors/Partners**: Thoma Bravo (owner), Swift (Top 3 Swift Services Provider). - **Growth Signals**: Moves more than $16 trillion in payments annually; serves nearly one million financial institutions and businesses in 92 countries; trusted by Fortune 100 companies; processes 50%+ of UK Direct Debit/Credit transactions; published 2025 ESG Report. ## Competitive Advantages - **Proprietary Network Effect**: Operates Paymode, a massive B2B payments network with over 600,000 verified businesses, creating a strong barrier to entry. - **End-to-End Platform**: Provides a unique, integrated suite spanning payments, cash management, treasury, and fraud compliance, reducing complexity for customers. - **Global Scale & Reliability**: Processes over $16 trillion in payments annually, with 35+ years of experience and deep integrations with global banking infrastructure. - **Strong Financial Backing**: Backed by Thoma Bravo, a leading software private equity firm, providing resources for long-term growth and stability. - **Trusted by the Enterprise**: Serves Fortune 100 companies and has a top-3 position as a Swift services provider. ## Strategic Focus - **Product Modernization**: Continuing to enhance its SaaS platform for payments, cash management, and fraud defense. - **Fraud & Compliance Leadership**: Investing heavily in real-time fraud detection and compliance solutions to combat evolving threats. - **Network Expansion**: Growing the Paymode B2B payments network to increase utility and value for all participants. - **Digital Banking**: Deepening its digital banking platform to strengthen its role as the primary technology partner for financial institutions. - **ESG**: Committed to sustainable operations and reporting, as evidenced by the release of its 2025 ESG Report. ## Why Work Here - **Mission-Driven Work**: Employees contribute to modernizing a critical, high-volume global financial infrastructure. - **Culture & Guiding Principles**: The company has a clearly articulated culture based on four principles: "Delight Customers," "Excellent Execution," "Create and Grow Sustained Business Value," and "Work With and for Each Other." - **Employee Wellbeing** ("One Bottomline"): Prioritizes flexibility and a supportive community, with empathetic leadership that supports employees through life milestones. Employee wellbeing takes precedence above all. - **Growth & Development**: Offers opportunities to learn and work with industry leaders across Engineering, Data, Product, Marketing, Finance, Sales, and more. They look for talent at all phases of their career. - **Global Team**: Describes itself as "One Global Team," working with passionate and motivated people to solve complex challenges. - **Work Environment**: A nurturing community that encourages open communication and leadership from any level, regardless of title or seniority. - **Diversity & Inclusion**: Is an Equal Opportunity and Affirmative Action Employer and participates in the E-Verify program. - **Perks**: While specific perks are not listed on the careers page, the company highlights employee wellbeing, flexibility, and a strong, supportive culture. ## Sources 1. [bottomline.com - About Us](https://www.bottomline.com/about) 2. [bottomline.com - Careers](https://www.bottomline.com/about/careers) 3. [LinkedIn - Bottomline](https://www.linkedin.com/company/bottomline-payments) 4. [bottomline.com - Explore Open Roles](https://www.bottomline.com/about/careers/jobs) 5. [bottomline.com - US Homepage](https://www.bottomline.com/us) ## Other roles at Bottomline - [Customer Support Representative](https://feeny.ai/job/customer-support-representative-bottomline-india-696vm8fse54r) — India - [Technical Solution Consultant](https://feeny.ai/job/technical-solution-consultant-bottomline-portsmouth-0zttbv2zd5me) — Portsmouth, NH - [Program Manager](https://feeny.ai/job/program-manager-bottomline-theale-xfhqntw0sv95) — Theale, United Kingdom - [Technical Support Engineer](https://feeny.ai/job/technical-support-engineer-bottomline-theale-aa7w5nh5dn8r) — Theale, United Kingdom - [Manager, Global Demand Gen Operations](https://feeny.ai/job/manager-global-demand-gen-operations-bottomline-portsmouth-etkteaxb33bc) — Portsmouth, NH - [Program Manager - US](https://feeny.ai/job/program-manager-us-bottomline-portsmouth-6bha56e6astq) — Portsmouth, NH - [Database Administrator II](https://feeny.ai/job/database-administrator-ii-bottomline-india-qe9zaknnw6ap) — India - [Project Manager](https://feeny.ai/job/project-manager-bottomline-portsmouth-dmyytm1cey9n) — Portsmouth, NH - [Corp FP&A - Financial Analyst](https://feeny.ai/job/corp-fp-a-financial-analyst-bottomline-india-4fbmseembhah) — India - [Corp FP&A - Financial Analyst](https://feeny.ai/job/corp-fp-a-financial-analyst-bottomline-india-0v6kszjm15s7) — India