--- title: 'Senior Implementations Consultant at Vic.ai' canonical: 'https://feeny.ai/job/senior-implementations-consultant-vic-ai-miami-jvappffswre3' type: 'job' last_seen: '2026-09-06' --- # Senior Implementations Consultant at Vic.ai - **Company:** Vic.ai - **Location:** Miami, FL - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/vic.ai/ef9a4b76-2815-4240-8c4d-26b29dacf241 ## Job description ## SENIOR IMPLEMENTATIONS CONSULTANT Location: Miami, FL area — Hybrid (2–3 days per week in the office) This role is open to candidates who live in the Miami, FL area and can work from our Miami office 2–3 days per week. This is a hybrid position; it is not available as a fully remote role. We are seeking a Senior Implementations Consultant to lead and enhance the customer onboarding experience for Vic.ai http://Vic.ai. As a key member of our team, you will be responsible for developing and executing scalable implementation strategies, ensuring that our enterprise customers achieve successful Go-Live readiness. You will play a crucial role in refining and expanding our implementation services, guiding customers through a seamless transition onto the Vic.ai http://Vic.ai platform. WHAT SUCCESS LOOKS LIKE IN THIS ROLE: - Ability to lead and execute complex implementation projects with minimal supervision. - Strong collaboration and communication skills across various organizational levels. - Proven leadership capabilities, with experience mentoring junior team members. - Analytical and problem-solving expertise to drive solutions for enterprise clients. - Exceptional client relationship and change management skills. - Leadership level presence, with the ability to confidently engage with and influence senior leadership and key stakeholders. - Strategic thinking and a proactive approach to scaling implementation services. - A high level of energy, a positive attitude, and the ability to see the future and grow within the organization. - A mastery of the Vic.ai http://Vic.ai application and how to configure it. - The ability to contribute to creating best practices within the Implementations organization. ## WHAT YOU’LL DO: - Develop and optimize implementation frameworks: Build scalable processes, templates, and best practices for enterprise-level Vic.ai http://Vic.ai implementations. - Own the customer journey: Manage the end-to-end implementation lifecycle from deal close to full customer adoption. - Lead cross-functional collaboration: Work closely with integrations, product, sales engineering, and customer success teams to ensure smooth go-live experiences. - Drive execution of go-live projects, including: - Project planning and execution - Resource allocation and management - Communication and risk mitigation strategies - Performance tracking and continuous improvement initiatives - Champion customer success: Establish strong, long-term relationships with clients to drive adoption and satisfaction. - Ensure change management best practices: Guide customers through transitions and align expectations with deliverables. - Monitor and resolve project risks: Identify potential issues early and implement corrective actions. - Standardize best practices: Partner with Operations to develop implementation standards and support partner-led implementation models. ## WHAT YOU'LL NEED: - 7+ years of professional experience, including 5+ years in software implementations, preferably in Enterprise Resource Planning (ERP) systems. - Strong track record of managing complex projects with multiple workstreams and stakeholders. - Experience leading cross-functional teams and driving process improvements. - Demonstrated expertise in requirements gathering, scope definition, and project execution. - Excellent problem-solving, negotiation, and decision-making skills. - Proven ability to establish and maintain strong relationships with key client stakeholders. - Exceptional organizational and time-management skills, capable of handling multiple projects simultaneously. - Strong written, verbal, and presentation skills, with the ability to convey technical concepts in an accessible manner. - Leadership level presence, with the ability to confidently engage with and influence senior leadership and key stakeholders. - Bachelor's degree in a relevant field; PMP certification is a plus. - Technical proficiency and ability to quickly learn new software tools and platforms. This is a high-impact, hybrid role based in the Miami area for a high initiative individual who thrives on improving implementation outcomes and shaping customer experiences at scale. The successful candidate will be expected to work from our Miami office 2–3 days per week. If you are passionate about driving operational excellence and leading enterprise implementations, we’d love to hear from you! ## About Vic.ai ## Company Overview - **One-liner**: Vic.ai provides an AI-first autonomous accounts payable and finance automation platform that processes invoices and manages payments with minimal manual intervention. - **Entity Type**: Private (Series C – $52M round co-led by ICONIQ Growth and Notable, preceded by $50M Series B and $11M Series A) - **Headquarters**: New York, New York, United States (also maintains a major office in Oslo, Norway) - **Founded**: 2017 - **Founders**: Alexander Hagerup (CEO) and Kristoffer Roil (COO) ## Core Business - **Industry**: Accounts payable automation / AI-powered finance software (Fintech) - **Target Customers**: B2B – finance teams, AP managers, and CFOs in enterprises and mid-market companies - **Mission**: “Revolutionize finance departments through cutting-edge AI, enabling teams to focus on high-impact, strategic work that drives positive outcomes for businesses, society, and the environment.” ## Products & Services - **Vic.ai Platform (Autonomous Finance)**: Core SaaS platform that uses AI to autonomously process invoices, approve payments, and provide analytics. It eliminates rules and templates by learning from historical data. - **Victoria™**: Agentic AI assistant that powers the autonomous platform and enables chat-based interactions for finance tasks. - **Bill Pay**: Integrated payment module for automated vendor payments. - **Expense Management**: AI-driven expense categorization and approvals. - **Analytics & Insights**: Real-time dashboards and reporting for AP and financial performance. - **Corporate Card**: Chat-based corporate card product launched in 2024. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: $5.0M estimated annual revenue (LinkedIn, may be outdated); Total funding $114.7M across 4 rounds. Processed over half a billion invoices with up to 99% accuracy; served 10,000+ customers; generated $188M in cost savings and 6 million hours in time savings. - **Notable Investors**: ICONIQ Growth, GGV Capital, Cowboy Ventures, Costanoa Ventures, Notable (seed and Series investors). - **Growth Signals**: Triple-digit growth; recognition on Inc. 5000, Deloitte Technology Fast 500, CBInsights Fintech 100, CNBC World's Top Fintech Companies 2023; global expansion into 8 countries (Norway, Poland, New Zealand, Canada, France, etc.); launched agentic AI assistant Victoria in 2024. ## Competitive Advantages - **No Rules/Templates**: Unlike legacy AP automation, Vic.ai’s AI learns from raw invoice data without predefined rules, achieving high accuracy (99%) out of the box. - **True Autonomy**: The platform can handle the entire invoice-to-pay cycle autonomously (approval flows, coding, payment) with minimal human touch. - **Deep ERP Integrations**: Connects seamlessly with all major ERP and accounting systems through an open API. - **Proven Scale**: Has processed over 500 million invoices, giving it a massive training dataset that continuously improves model accuracy. ## Strategic Focus - **Agentic AI Expansion**: Continued development of autonomous agent capabilities (Victoria) to handle more complex finance workflows. - **Global Growth**: Expanding footprint beyond the US and Norway, with a presence in Europe and Asia. - **Product Breadth**: Adding features like corporate cards and expense management to create an end-to-end finance automation suite. - **Enterprise Adoption**: Targeting larger enterprises with complex, multi-ERP environments. ## Why Work Here - **Culture**: “Remote-first” with a focus on trust, collaboration, and innovation. Employees describe a supportive environment that encourages creative problem-solving and personal growth. - **Team**: 90+ employees (LinkedIn reports 64, but careers page states 90+ and 15+ nationalities) representing diverse backgrounds. - **Benefits**: - 401(k) with 50% match on first 4%, immediate vesting - Employer-paid medical, dental, vision, life, and AD&D insurance - Generous PTO and holiday calendar - Home office setup budget and coworking space stipend - Monthly wellness stipend - Quarterly volunteer day - Regular team and company meetups (in-person) - **Engineering Culture**: AI-first product development; engineers work on cutting-edge machine learning models for finance; autonomy and ownership encouraged. ## Sources 1. [vic.ai (Company Website)](https://www.vic.ai/) 2. [vic.ai/about-us](https://www.vic.ai/about-us) 3. [vic.ai/careers](https://www.vic.ai/careers) 4. [linkedin.com/company/vic.ai](https://www.linkedin.com/company/vic.ai) 5. [jobs.ashbyhq.com/vic.ai](https://jobs.ashbyhq.com/vic.ai) ## Other roles at Vic.ai - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-vic-ai-raleigh-w0efa1qs741p) — Raleigh, NC - [Solutions Architect](https://feeny.ai/job/solutions-architect-vic-ai-remote-caxr6573wznd) - [Backend Engineer](https://feeny.ai/job/backend-engineer-vic-ai-madrid-c9qdrdjw7397) — Madrid, Spain - [Technical Customer Success Manager](https://feeny.ai/job/technical-customer-success-manager-vic-ai-remote-am0h9hmv1ayj) - [Senior Elixir Engineer](https://feeny.ai/job/senior-elixir-engineer-vic-ai-remote-2r0f8rnf7t7h) - [Senior Product Engineer, Treasury (Elixir)](https://feeny.ai/job/senior-product-engineer-treasury-elixir-vic-ai-remote-vkr1r5p7wdgy)