--- title: 'Senior Incident Response Consultant, Rapid Response at Sophos' canonical: 'https://feeny.ai/job/senior-incident-response-consultant-rapid-response-sophos-united-kingdom-eh2wsrjw0wmt' type: 'job' last_seen: '2026-09-11' --- # Senior Incident Response Consultant, Rapid Response at Sophos - **Company:** Sophos - **Location:** United Kingdom - **Work type:** remote - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.lever.co/sophos/a2f4c184-b51b-4dae-9457-96ba6659d1d1 ## Job description ## About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. ## Role Summary Sophos is seeking an experienced and motivated Senior Incident Response Consultant to join our Incident Response (IR) service. The Sophos IR team is an elite group of incident responders that are engaged by organizations worldwide to respond to and neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents. As a Senior Incident Response Consultant on the Sophos IR team, you will be responsible for spearheading incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer-facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available. At the culmination of each engagement, you will be responsible for producing an executive summary-style report, which will include a timeline of key events mapped to the MITRE ATT&CK framework. This comprehensive report will serve as a valuable resource for stakeholders, highlighting the steps taken to combat the cybersecurity incident and provide remediation guidance. The ideal candidate for this role will possess extensive experience leading incident response efforts, a deep understanding of cybersecurity threats and mitigation strategies, and the ability to communicate complex technical information to executive-level stakeholders in a clear and concise manner. ## What You Will Do - The working week for this role will be Fri, Sat, Sun and Monday working with Tues, Wed and Thursdays off - Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat - Provide guidance to customers on best practices following an incident - Lead daily update calls for customers to deliver forensic findings - Deliver concise email updates to customers between update calls - Direct the forensic investigations, identify priorities, and delegate tasks to analysts - Conduct multiple Rapid Response incidents concurrently - Determine TTPs identified by analysts and add them to the threat intel platform - Write clear and concise Executive Summary style reports in a timely manner - Responsible for basic to moderate complexity projects that contribute to the development of the Sophos Rapid Response service - Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident Lead ## What You Will Bring - 5+ years of experience leading incident response investigations involving ransomware - Experience leading BEC investigations - Continuously learning and staying informed of the changing threat landscape - Proven track record of successful neutralization and remediation of ransomware threats - Excellent understanding of the Incident Response process - Excellent understanding of cyber risks and able to qualify them to customers - Excellent oral communication skills - Strong written communication skills - Ability to manage time effectively - Able to delegate and prioritize tasks across multiple incidents - Able to excel under stressful circumstances - Occasionally willing to begin work early and/or stay late when warranted for customer engagements - Strong grasp of the MITRE ATT&CK framework - Enjoy mentoring and assisting in the development of junior analysts - A team-player attitude with a willingness to share knowledge - Ability to work some weekends and holidays - Post-secondary education in Cybersecurity, comparable Desirable: - Cybersecurity certifications an asset (e.g. CISSP, GCFA, or similar) - Experience with SIEM technology (e.g. Splunk, ELK, etc.) - Willingness to work occasional overtime during peak times or holidays - Experience writing SQL queries - Experience writing PowerShell, Python, or Bash scripts Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? - Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. - Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit - Employee-led diversity and inclusion networks that build community and provide education and advocacy - Annual charity and fundraising initiatives and volunteer days for employees to support local communities - Global employee sustainability initiatives to reduce our environmental footprint - Global fitness and trivia competitions to keep our bodies and minds sharp - Global wellbeing days for employees to relax and recharge - Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos ## About Sophos ## Company Overview - **One-liner**: Sophos delivers adaptive, AI-native cybersecurity solutions and managed services to defend organizations of all sizes against cyberattacks. - **Entity Type**: Private (acquired by Thoma Bravo in 2020) - **Headquarters**: Abingdon, Oxfordshire, United Kingdom (with global offices) - **Founded**: 1985 - **Founders**: Jan Hruska, Peter Lammer ## Core Business - **Primary industry**: Cybersecurity (endpoint, network, email, cloud security; managed detection and response) - **Target customers**: B2B – small and medium businesses, mid-market, enterprises, and public sector - **Mission**: To defend organizations from inevitable cyberattacks with innovative, adaptive defenses and unmatched expertise. ## Products & Services - **Sophos Intercept X**: AI-powered endpoint protection that blocks ransomware, phishing, and credential-based attacks. - **Sophos Firewall**: Next-generation network firewall with advanced threat prevention and VPN capabilities. - **Sophos Email**: Cloud-based email security with anti-phishing, anti-spam, and data protection. - **Sophos Cloud Security**: Protects workloads across AWS, Azure, and Google Cloud. - **Sophos Managed Detection and Response (MDR)**: 24/7 threat hunting, detection, and response delivered by a global SOC team. - **Sophos Incident Response**: On-demand expert incident response services. - **Sophos Fusion**: Centralized cloud-native management platform for all Sophos and third-party security products. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Over 600,000 customers in more than 150 countries; after acquiring Secureworks, now the leading MDR provider defending over 30,000 organizations. - **Notable Investors/Partners**: Thoma Bravo (sole owner since 2020); acquired Secureworks in 2025. Partnerships with major technology and channel partners globally. - **Growth Signals**: Acquisition of Secureworks significantly expanded MDR customer base; continuous expansion of AI-native platform; high customer retention and top rankings in independent tests (e.g., Gartner, Forrester). ## Competitive Advantages - **Prevention-first approach**: Stops threats earlier rather than just detecting, reducing alert fatigue. - **Sophos X-Ops**: Integrated threat intelligence task force of 500+ experts combining labs, SOC, AI, and incident response. - **Open ecosystem**: Sophos Fusion integrates with third-party tools, giving customers flexibility. - **Scalable MDR**: Cost-effective, round-the-clock managed services that extend internal teams. - **Simplified management**: Single pane of glass across all products reduces complexity. ## Strategic Focus - **MDR & Cybersecurity-as-a-Service**: Growing managed services market share by combining human expertise with AI. - **AI-native innovation**: Continually embedding machine learning and generative AI into products. - **Channel-first go-to-market**: Strong ecosystem of MSPs, resellers, and partners. - **Unified platform**: Consolidating security stack under Sophos Fusion to improve visibility and automation. ## Why Work Here - **Culture**: Values include simplicity, empowerment, passion, innovation, and authenticity. Emphasis on trust and collaboration. - **Flexibility**: Remote-first model with hybrid options; flexible hours to manage personal priorities. - **Growth**: Leadership development program, mentorship, paid learning days (3 days/year), promotion-from-within focus. - **Benefits**: 12 weeks paid parental leave for birthing parents, 6 weeks for other parents; caregiver leave; up to 20 days bereavement leave; wellbeing days; employee assistance program; global wellbeing program. - **Recognition**: Sophos Values Awards quarterly; long service awards with extra leave and monetary bonus. - **Campus programs**: Internships, co-ops, and new graduate roles for threat analysts, software engineers, marketing, and sales development. ## Sources 1. [Sophos Careers – Join the Sophos Team](https://www.sophos.com/en-us/company/careers) 2. [Sophos Company Profile](https://www.sophos.com/en-us/company) 3. [What Is Sophos? Enterprise Cybersecurity-as-a-Service](https://www.sophos.com/en-us/cybersecurity-explained/what-is-sophos) 4. 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