---
title: 'Senior Infrastructure Engineer at Scrunch'
canonical: 'https://feeny.ai/job/senior-infrastructure-engineer-scrunch-brazil-24hr93cpnxnr'
type: 'job'
last_seen: '2026-09-08'
---

# Senior Infrastructure Engineer at Scrunch

- **Company:** Scrunch
- **Location:** Brazil
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/scrunch/9464bd17-47de-48d2-bd49-0a74dd41832e

## Job description

## ABOUT SCRUNCH

Scrunch https://scrunchai.com/, a Sitecore company, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them.

As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet.

Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk—use the platform.

## ABOUT THE ROLE

We're looking for a senior Infrastructure Engineer to join our team. This is a high-ownership role responsible for designing, building, and operating the foundational systems that power Scrunch's platform – from cloud infrastructure and developer tooling all the way to observability and reliability. Infrastructure at Scrunch is business-critical: our customers depend on it, and you'll have real impact shaping how we scale.

## WHAT WE'RE LOOKING FOR:

For this role, we'd like to see candidates that:

- Have experience working in a high-velocity software development organization.
- Have experience designing, building, and operating cloud services at scale, preferably on GCP.
- Have deployed and operated edge compute functions, and understand when it makes sense to run logic at the edge versus further back in the stack.
- Can treat infrastructure like software versioned, tested, and deployed through automation rather than one-off console clicks. Experience with Terraform or similar IaC tools is a plus.
- Posses a solid understanding of database performance and scaling patterns, and have hands-on experience identifying bottlenecks and addressing them before they become outages.
- Familiarity with workflow orchestration tools or job queue systems such as Prefect, Airflow, Temporal, Inngest, or similar, and are comfortable designing reliable, retryable async pipelines.
- Have a strong foundation in building observable systems, including structured logging, distributed tracing, metrics dashboards, and alerting.
- Are comfortable writing production-quality code (we mostly use python) and approach infrastructure work with a software engineering mindset.

Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About Scrunch

## Company Overview
- **One-liner**: Scrunch provides an AI search optimization platform that helps brands monitor, analyze, and optimize how they appear in AI-generated answers on platforms like ChatGPT, Perplexity, and Meta AI.
- **Entity Type**: Private (acquired by Sitecore in June 2026); previously backed by $26M in venture funding.
- **Headquarters**: Salt Lake City, Utah, United States (also an office in New York City)
- **Founded**: 2023
- **Founders**: Chris Andrew (CEO) and Robert MacCloy (CTO)

## Core Business
- **Primary industries**: Artificial intelligence, digital marketing, search engine optimization (AI SEO), customer experience
- **Target customers**: B2B, enterprise brands and agencies (e.g., Akamai, Lenovo, ADP, Publicis, Seer Interactive)
- **Mission or purpose statement**: “To help brands thrive in a world where AI agents broker the relationship between companies and their customers.” (from scrunch.com/blog)

## Products & Services
- **AI Monitoring & Citations** (SaaS): Tracks brand presence across AI platforms, surfaces citations, monitors prompt results, and benchmarks topic share versus competitors.
- **Agent Experience Platform (AXP)** (SaaS/API): Detects AI agents at the edge and serves them AI‑optimized content without disrupting the human website experience. Includes features like agent traffic analytics, AI‑specific sitemaps, and token‑light page delivery.
- **Services**: Forward deployed engineer, white‑glove onboarding, and data API integration for enterprise customers.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquired by Sitecore in June 2026, terms not public)
- **Key Metric**: Total Funding – $26M (from Mayfield, Decibel, Homebrew, GTM Capital, and angel investors including TJ Parker, Bryant Chou, Steve Garrity, Clara Shih). An earlier filing reports $22M total raised per CBInsights.
- **Notable Investors/Partners**: Mayfield, Decibel, Homebrew, GTM Capital; now part of Sitecore (a digital experience platform serving thousands of global brands).
- **Growth Signals**: 500+ enterprise customers; Akamai reported a 364% increase in brand presence for non‑branded prompts and 218% increase in AI citations after enabling AXP; Runpod reported a 400% increase in paying customers tied to AI search optimization; platform processes 6M+ citations and 1.5M+ prompts weekly.

## Competitive Advantages
- First‑mover in the AI search optimization category (AI SEO) with a purpose‑built Agent Experience Platform (AXP) that differentiates between human and AI agent traffic at the edge.
- SOC2 Type II certified, role‑based access, and SAML/OAuth SSO, making it enterprise‑ready from the start.
- Deep integrations with major AI models (ChatGPT, Perplexity, Meta AI, Google Gemini) and the ability to serve AI‑optimized content without degrading the human web experience.

## Strategic Focus
- Post‑acquisition by Sitecore, Scrunch continues to operate as a standalone platform while accelerating its product roadmap. The combined vision is to create a closed loop from AI discovery to customer decision – helping brands translate visibility into action through Sitecore’s content and experience management capabilities.
- Priority areas: expanding AI agent intelligence, deeper integration with Sitecore’s DXP, and scaling the platform to serve Sitecore’s global enterprise base.

## Why Work Here
- **Culture**: Founded by experienced SaaS leaders (former CPO and CTO of Hearsay Systems, acquired by Yext). Emphasis on technical depth, AI innovation, and helping enterprises navigate the shift to AI‑driven discovery.
- **Work model**: Hybrid and remote roles available; offices in Salt Lake City, UT and New York City, NY. Most engineering and customer‑facing roles offer location flexibility.
- **Notable perks/engineering culture**: Focus on building infrastructure for AI agent traffic, working with cutting‑edge LLM models, and solving unique scalability challenges (handling millions of AI prompts per week). CTO Robert MacCloy brings deep infrastructure experience from Quantcast and Hearsay.
- **Recent job postings** include Senior Infrastructure Engineer, Product Engineer, Solutions Engineer, Enterprise Customer Success Manager, Account Executive, and AI Search Analyst – indicating a growing go‑to‑market and engineering team.

## Sources
1. [scrunch.com/about](https://scrunch.com/about/)
2. [scrunch.com](https://scrunch.com/)
3. [builtin.com](https://builtin.com/company/scrunch-ai)
4. [cbinsights.com](https://www.cbinsights.com/company/scrunch-ai)
5. [scrunch.com/blog](https://scrunch.com/blog/scrunch-is-now-a-sitecore-company/)

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