--- title: 'Senior IT Administrator (Global) at AppZen, Inc.' canonical: 'https://feeny.ai/job/senior-it-administrator-global-appzen-inc-pune-4tbv50ha0ebk' type: 'job' last_seen: '2026-09-09' --- # Senior IT Administrator (Global) at AppZen, Inc. - **Company:** AppZen, Inc. - **Location:** Pune, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/appzen/458dc266-f4f2-4374-aa17-0383380f4210 ## Job description Role: Senior IT Administrator (Global) About Us: AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen's invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at [www.appzen.com](https://www.appzen.com). About the Role: As a Senior IT Administrator (Global), you will work closely with the rest of our team to ensure that our company is using the most up-to-date technology to run our business. We are seeking a hands-on IT administrator who will own the day-to-day reliability, security, and scalability of our hardware, software, and internal network, while directly supporting our staff across global offices. Roles and Responsibilities: - Administer, maintain, and support the company's IT infrastructure (network, endpoints, servers, cloud accounts) across global offices. - Manage day-to-day IT operations, ensuring 24x7 availability and reliability of systems and services. - Own the user onboarding and offboarding process, including access provisioning and deprovisioning across systems. - Administer SaaS applications — user provisioning, license tracking, and renewal coordination. - Execute the IT asset life cycle end-to-end: procurement, deployment, tracking, and secure disposal. - Monitor systems and infrastructure proactively; troubleshoot, resolve, and escalate incidents within SLA. - Support the CISO/security function on day-to-day compliance tasks, security tooling configuration, and audit evidence gathering. - Identify repetitive manual tasks and build automation (Shell/Python scripting, API integrations) to streamline IT operations. - Collaborate with cross-functional teams to support integration projects and resolve tooling gaps. - Maintain and enforce existing IT policies and procedures; flag gaps for review. - Support business continuity and disaster recovery execution — testing, documentation, and runbook upkeep. - Act as the escalation point for Tier 2/3 technical support and helpdesk operations. Senior IT Administrator (Global) | Confidential AppZen – Senior IT Administrator (Global) JD - Document processes, configurations, and runbooks to build team knowledge and reduce single points of failure. - Coordinate with vendors on day-to-day support tickets, renewals, and issue resolution. - Mentor junior IT staff and interns on troubleshooting approach and best practices. - Track IT performance metrics (uptime, ticket resolution time, SLA adherence) and report on trends. Experience and Qualifications: - Bachelor's degree in a relevant field. - 2-6 years of hands-on experience administering IT infrastructure and operations; experience in a global, multi-office, or distributed-team environment preferred. - Strong working knowledge of network administration, endpoint management, and SaaS application administration. - Practical experience with automation/scripting (Shell, Python) to streamline recurring IT tasks. - Comfortable working in a startup/scale-up environment. This role will require occasional overlap with US/UK time zones. - Working knowledge of ITIL-aligned support processes (incident, change, and problem management). - Hands-on experience integrating applications via APIs. - Good communication skills, with the ability to support end users and collaborate across cross-functional teams. - Prior experience mentoring junior team members or interns is a plus. - Highly organized with the ability to manage multiple priorities and tickets simultaneously. Technologies: - Hardware: Cisco Meraki Network Infra, Apple Devices, Windows, IoT thin clients, AV Equipment, Printers - Operating Systems: MacOS, Windows, iOS, and Linux - Platforms & Tools: Google Suite, JumpCloud or similar, Jira, OpsGenie, Bitbucket, Confluence, Jenkins, Zoom Admin, Slack Admin, AWS EC2 and S3, MySQL or PostgreSQL, GitHub, Postman, working knowledge of using and integrating APIs, ITIL methodology, Shell and Python scripting, etc. Please share your updated resume on: talent@appzen.com ## About AppZen, Inc. ## Company Overview - **One-liner**: AppZen provides AI-powered finance automation for accounts payable, expense auditing, and corporate card compliance, helping enterprises automate and control spend. - **Entity Type**: Private (Series D) - **Headquarters**: San Jose, California, United States - **Founded**: 2012 - **Founders**: Anant Kale (Co-Founder & CEO), Kunal Verma (Co-Founder & CTO) ## Core Business - **Primary industries**: Software Development; AI-powered Finance Automation; Spend Management - **Target customers**: B2B, Enterprise – global companies, including one-third of the Fortune 500, across higher education, life sciences, manufacturing, and more - **Mission**: "Empower teams with tools that simplify workflows, reduce costs, and drive smarter decisions" using AI for finance operations ## Products & Services - **Mastermind AI Automation Platform**: The core AI platform that automates finance workflows, integrating with existing AP, expense, and card systems to read, understand, and make real-time decisions on spend data. - **Expense Audit Automation**: AI-driven auditing of employee expense reports to catch errors, fraud, and non-compliant expenses. - **Accounts Payable Automation**: End-to-end invoice processing, approval workflows, and duplicate payment prevention, covering the entire spend-to-pay process. - **Corporate Card Compliance**: Real-time monitoring and auditing of corporate card transactions to ensure policy compliance and reduce risk. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total Funding – $280.6M across 7 rounds (Series D); Estimated Annual Revenue – $25.1M (per LinkedIn data) - **Notable Investors/Partners**: 500 Global, Resolute Ventures, Redpoint (led Series A); also integrates with SAP Concur, Oracle, NetSuite, and other major finance ecosystems - **Growth Signals**: - Trained on $50B+ in enterprise spend - One-third of the Fortune 500 are customers - 312 employees across 5 countries, with offices in the US, UK, and India - LinkedIn followers growth of +36.1% yearly, indicating rising brand awareness - Active hiring across AI engineering, implementation, and GTM roles (6 open positions at time of research) ## Competitive Advantages - **Patented AI purpose-built for finance**: Unlike generic automation tools, AppZen's AI is trained on massive enterprise spend data and understands the context of financial documents, continuously learning and adapting to each customer's unique needs. - **Full spend-to-pay coverage**: Handles everything from inbox management to invoice processing and expense auditing, reducing the need for multiple point solutions. - **Enterprise trust and scale**: With one-third of the Fortune 500 as customers and over a decade of domain expertise, AppZen has deep credibility in the finance automation market. - **Fully auditable and transparent**: AI decisions and outputs are designed to be auditable, which is critical for compliance-driven finance teams. - **Strong integration ecosystem**: Seamlessly works with existing AP, expense, and card workflows, including major ERPs and expense platforms. ## Strategic Focus - **Expanding agentic AI capabilities**: AppZen is building "agentic AI agents" for accounts payable and expense management, moving beyond simple automation toward autonomous decision-making. - **Enhancing the Mastermind platform**: Continuously adding new features and capabilities to redefine finance AI, with a focus on predicting issues, identifying opportunities, and optimizing workflows. - **Global growth and customer success**: Maintaining a strong presence in the US, UK, and India while deepening relationships with enterprise customers and scaling customer success operations. - **Talent acquisition in AI and engineering**: Actively hiring for AI engineers, backend developers (Golang), and integration specialists to support product innovation. ## Why Work Here - **Culture**: Emphasizes a "sustainable company where innovative minds create immediate impact in an engaging, collaborative atmosphere" – with values around inclusion, respect, empathy, and giving back to the community. - **Work model**: A mix of on-site and hybrid roles, with offices in San Jose (CA), Phoenix (AZ), Pune (India), and London (UK). Specific policies vary by role and location. - **Engineering culture**: Focus on solving complex AI challenges in finance, with opportunities to work on proprietary AI models, large-scale spend data, and integrations with major enterprise systems. - **Career development**: The company highlights that employees' ideas are valued, growth is supported, and team members are empowered to do their best work. - **Employee feedback**: Employer rating is 3.4/5 on LinkedIn (244 reviews), with culture rated 3.5 and compensation 3.6 – indicating a collaborative environment with competitive pay, though work-life balance scores slightly lower (3.2). - **Impact**: Opportunity to work on products used by one-third of the Fortune 500 and to shape the future of finance AI. ## Sources 1. [AppZen Careers](https://www.appzen.com/careers) 2. [AppZen About Us](https://www.appzen.com/about-us) 3. [AppZen Jobs on Lever](https://jobs.lever.co/appzen) 4. [AppZen LinkedIn](https://linkedin.com/company/appzen) 5. 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