--- title: 'Senior IT Cloud Systems Engineer at Xero' canonical: 'https://feeny.ai/job/senior-it-cloud-systems-engineer-xero-vancouver-d07be6zvvqbv' type: 'job' last_seen: '2026-09-19' --- # Senior IT Cloud Systems Engineer at Xero - **Company:** [Xero](https://feeny.ai/companies/xero) - **Location:** Vancouver, Canada - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-19 - **Apply:** https://jobs.ashbyhq.com/xero/ae2564d1-f558-4c31-8f5e-29c639982255 ## Job description ## The role / impact You'll engineer AI-enabled solutions that make Xero's Productivity and Collaboration ecosystem smarter, safer and more scalable. You'll solve complex technical problems, contribute to engineering standards, and support other team members whilst building integrations, workflows, and guardrails that connect internal AI tools to the right systems and data. This role acts as a key point of contact for our production environment-you'll own significant technical challenges rather than work through a support queue. Your technical work will focus on current projects rather than routine tasks. You'll shape how AI tools interact with our productivity ecosystem, working across tools like Atlassian, Google Workspace, and Slack. Whilst mentoring is encouraged, this position is designed for people who want to stay hands-on and technical. The team / how they connect The Productivity and Collaboration team (PAC) is responsible for keeping Xero's internal productivity ecosystem running smoothly and innovatively. We work collaboratively across regions, primarily Australia and New Zealand, with active partnerships with teams in the US and Canada. Our team is diverse, supportive, and committed to solving technical challenges that matter. The team is currently working on / Initially, you will focus on Engineering AI-enabled automation that reduces manual toil and improves efficiency Building and maintaining integrations across Atlassian, Google Workspace, Slack, and emerging AI tools Contributing to technical standards and architectural decisions for our systems Establishing reliability improvements and ownership of key system documentation Where and how you can work This role is based in Vancouver. You'll work in a hybrid environment with team stand-ups and meetings happening weekly. We encourage regular collaboration with your team, though you'll have the autonomy to structure your days effectively. The biggest challenge in this role will be maintaining strong connections with limited time zone overlap across some of our team locations-we embrace asynchronous collaboration and focus on clear communication to bridge those gaps. Here are some of the things we are looking for You bring strong interpersonal skills and a confident, friendly approach to solving technical problems. You're someone who can support the right technical solution even when facing pushback or challenges, staying positive and solution-focused. You have hands-on experience with automation and scripting in Python, PowerShell, and Bash, along with solid integration and API design knowledge. You're comfortable working with cloud-based productivity systems and understand security best practices. You're adept at leveraging AI-powered tools to enhance task efficiency and automate repetitive work. You communicate clearly -both written and verbally -and can articulate trade-offs and decisions. You thrive in a diverse team environment and bring a genuine enthusiasm for collaboration. Beyond your technical capability, you contribute positively to team culture through openness and a willingness to mentor others. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Go Bold. We encourage you to challenge the status quo and push boundaries. Go Fast. We move with purpose and urgency. Go Together. We succeed through collaboration and mutual support. These aren't just values- they're how we work every day. ## Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$76,200 – CA$126,200 ## About Xero ## Company Overview - **One-liner**: Xero provides cloud-based accounting and financial management software for small businesses, serving over 4.9 million customers worldwide. - **Entity Type**: Public (ASX: XRO, S&P/ASX 200 component) - **Headquarters**: Wellington, New Zealand - **Founded**: July 6, 2006 - **Founders**: Rod Drury, Hamish Edwards ## Core Business - **Primary industry**: Cloud accounting software (SaaS) - **Target customers**: Small businesses, accountants, and bookkeepers (B2B) - **Mission**: To make life better for small businesses globally by automating routine tasks and delivering actionable insights. ## Products & Services - **Xero Accounting Software**: Cloud-based platform for invoicing, bank reconciliation, expense tracking, payroll, and financial reporting. Sold by subscription (Starter, Standard, Premium tiers). - **JAX – AI Finance Partner**: An AI-powered assistant integrated into Xero that automates routine tasks and provides insights to help businesses grow. - **Xero Ecosystem**: Over 1,000 third-party app integrations via the Xero App Store, covering payments, inventory, CRM, and more. - **Xero for Nonprofits**: Discounted subscriptions (25% off) for eligible nonprofit and community organisations. - **Xero for Purpose**: Social impact initiatives including financial literacy programmes (Unlock Your Numbers), sustainability tools (Sumday carbon app), and the Xero Beautiful Business Fund (NZ$750,000+ in funding annually). ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided sources (publicly traded with market cap available on ASX; latest data not included in search results). - **Key Metric**: Annual Revenue NZ$2.103 billion (FY2025); Net income NZ$227.8 million (FY2025). - **Notable Investors/Partners**: Board Chair David Thodey; CEO Sukhinder Singh Cassidy. In June 2025, Xero announced an agreement to acquire Melio, a New York-based payments provider, for $2.5 billion. - **Growth Signals**: Achieved Rule of 40 outcomes of 41.0% (May 2024) and 43.9% (Nov 2024). Customer base grew to 4.9 million. Headcount of 4,610 employees (2025). Expanding globally with offices in New Zealand, Australia, UK, US, Canada, South Africa, and Singapore. ## Competitive Advantages - **Market leader** in cloud accounting across New Zealand, Australia, and the UK. - **AI-first approach** with JAX, embedded directly into the core product to reduce manual work. - **Extensive integration ecosystem** (1,000+ apps) creating high switching costs for customers. - **Strong brand trust** built over 19 years with a focus on small business success. ## Strategic Focus - **AI and automation**: Deepening AI capabilities (JAX) to deliver predictive insights and automate finance workflows. - **Payments expansion**: Acquisition of Melio to strengthen payments capabilities for small businesses. - **Sustainability**: Reducing carbon emissions (72% reduction in scope 1 & 2), offering free carbon accounting tools, and supporting small business sustainability. - **Social impact**: Scaling programmes like the Beautiful Business Fund and financial literacy initiatives. ## Why Work Here - **Culture**: Values-driven, human-centric organisation with a focus on making a tangible impact on small businesses globally. - **Flexibility**: Emphasises a flexible environment and time for what matters most (remote/hybrid policy not explicitly stated but implied). - **Perks & benefits**: - One paid day off per year for volunteering (Community Connect programme). - Free access to Sumday carbon accounting app for employees. - Financial literacy resources and mentorship programmes. - **Engineering & innovation**: Dedicated Engineering and Data & AI teams (open roles visible on careers page). Global collaboration across 7+ countries. - **Diversity & inclusion**: Indigenous inclusion initiatives (te ao Māori in NZ, Reconciliation Action Plan in Australia), support for Indigenous communities. - **Sustainability focus**: Employees can contribute to environmental goals through company-wide initiatives. ## Sources 1. [Wikipedia – Xero](https://en.wikipedia.org/wiki/Xero) 2. [Xero About Page](https://www.xero.com/au/about/) 3. [Xero Careers – Inside Xero](https://careers.xero.com/inside-xero/) 4. [Xero Careers – Teams](https://careers.xero.com/) 5. [Xero Homepage](https://www.xero.com/) ## Other roles at Xero - [Senior AB Journey Manager - Onboarding](https://feeny.ai/job/senior-ab-journey-manager-onboarding-xero-san-mateo-f1eamh70fgx5) — San Mateo, CA - [Marketing Manager, North America](https://feeny.ai/job/marketing-manager-north-america-xero-denver-e5306hbahke3) — Denver, CO - [Lead Engineer (Accounting Core Team)](https://feeny.ai/job/lead-engineer-accounting-core-team-xero-vancouver-166dm2s9yxbk) — Vancouver, Canada - [Senior/Applied Scientist - AI Products](https://feeny.ai/job/senior-applied-scientist-ai-products-xero-melbourne-kwwa3xcj3n0r) — Melbourne, Australia - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-xero-san-mateo-m0t8f26txf5q) — San Mateo, CA - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-xero-wellington-j8czp8heb6sn) — Wellington, New Zealand - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-xero-auckland-y5g3d60s3bt2) — Auckland, New Zealand - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-xero-brisbane-8v2tb12v3t36) — Brisbane, Australia - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-xero-sydney-8nxjxhgaa8cg) — Sydney, Australia - [Paid Social Specialist](https://feeny.ai/job/paid-social-specialist-xero-melbourne-9hg51nh8039n) — Melbourne, Australia