---
title: 'Senior IT DataOps Business Intelligence Engineer at Gong.io'
canonical: 'https://feeny.ai/job/senior-it-dataops-business-intelligence-engineer-gong-io-new-york-mcwt65beahdq'
type: 'job'
last_seen: '2026-09-09'
---

# Senior IT DataOps Business Intelligence Engineer at Gong.io

- **Company:** Gong.io
- **Location:** New York, NY
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/gongio/jobs/4700442006

## Job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As an IT DataOps  Data Engineer, you will help the DataOps team build the data transport, collection, and storage, and expose services that make data accessible to all of Gong’s business data platforms. We are seeking a Data Engineer to develop a scalable data platform. You'll own our core business data pipeline that powers Gong’s top-line metrics. You will also use data expertise to help evolve data models in several components of the data stack. You will help architect, build, and launch scalable data pipelines to support Gong’s growing data processing and analytics needs. Your efforts will allow access to business and user behavior insights, using Gong’s data to fuel several teams across the organization. A major focus of this role will be administering our Tableau environments (Server & Cloud), developing and administration of internal operational tools via Retool, and driving our Reverse ETL (RETL) strategy. Additionally, you will play a key role in operationalizing AI-driven insights—building pipelines that deliver predictive metrics and LLM-generated data points directly into our core business applications.

## ROLE SUMMARY

We are looking for an IT DataOps Business Intelligence Engineer to join our IT Infrastructure team. This role will focus on building, optimizing, and maintaining our data infrastructure to support business analytics, data integration, and automation efforts. You will work with a modern stack—including GCP, AWS, Snowflake, Jenkins, dbt, Retool, Census, Tableau, and Workato—to ensure data flows efficiently and securely across the organization. You are a strong self-starter with the ability to navigate ambiguous, fast-paced work environments while managing stakeholder relationships.

## KEY RESPONSIBILITIES

BI Engineering & Integration:

- Reverse ETL (RETL) & Data Activation: Design, develop, and own scalable RETL pipelines using Census, Workato, dbt, and Snowflake.
- Operational Integration: Map transformed data models into destination SaaS applications (e.g., Salesforce, Zendesk), managing API rate limits, webhook handling, data sync observability, and error resolution.
- Integrate data across multiple sources (cloud and on-prem) using a variety of approaches (such as IPaaS or API-based extraction).
- Tableau Administration & Architecture: Manage, optimize, and scale Tableau Server and Tableau Cloud environments. Handle user provisioning, security/permissions, site administration, extract scheduling, and performance tuning.
- Retool Application Development: Partner with business teams to architect, build, and maintain custom internal applications in Retool. Integrate Retool with Snowflake, REST APIs, and third-party systems to create actionable user interfaces.
- Platform Governance: Establish best practices for dashboard deployment, Retool app lifecycle management, and BI environment stability.
- AI Tooling Integration: Integrate Generative AI APIs (e.g., OpenAI, Anthropic, Vertex AI) or Retool's native AI components into internal applications to automate workflows, summarize data, or create smart conversational interfaces for business users.
- Modern BI & AI Features: Pilot and implement emerging AI features within our BI stack, to enhance self-service analytics.

DataOps & Infrastructure:

- Automate and optimize data workflows, deployment, and monitoring for reliability and performance.
- Implement CI/CD pipelines for data infrastructure and analytics solutions.
- Collaborate with IT and DevOps to maintain secure and scalable AWS-based infrastructure for data workloads.

Governance & Security:

- Promote data quality, lineage, and governance best practices directly and through working with other teams.
- Work with IT and ProdSec security teams to enforce access controls and compliance requirements.
- Monitor and troubleshoot data infrastructure and pipeline performance using observability tools.
- Monitor system access and data integrity with tools like Cyera and Seemoredata

## REQUIRED SKILLS & EXPERIENCE

- 2-5 years of experience in BI Engineering, analytics engineering, or IT infrastructure supporting data platforms.
- Experience with Snowflake, GitHub, and dbt for scalable data modeling and transformation.
- Hands-on experience with ETL/ELT tools (Fivetran, Census, and Workato) and workflow orchestration.
- Strong proficiency in SQL and Python for data manipulation and automation.
- Experience with ad hoc analytics to support customer reporting requests
- Familiarity with principles of IAM and Access Control.
- AI/LLM Integration Experience: Familiarity with integrating REST APIs for Large Language Models (LLMs) into data pipelines or front-end tools (Retool).

## NICE TO HAVE SKILLS

- Familiarity with cloud computing providers (e.g., AWS or GCP) with special focus on serverless functions, storage, and orchestration.
- Some understanding of infrastructure-as-code.
- Retool development and maintenance.
- Experience with Tableau Server & Tableau Cloud for BI infrastructure management.
- Experience with Retool App development
- Modern Data Cloud AI: Exposure to executing machine learning or LLM functions directly within the data warehouse (e.g., Snowflake Cortex).
- AI-Assisted Development: Comfortable using AI coding assistants (like GitHub Copilot) to accelerate scripting, dbt modeling, and Retool JavaScript development.

## PERKS & BENEFITS

- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $143,000 - $185,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

## #LI-SM1

## About Gong.io

## Company Overview
- **One-liner**: Gong provides an AI-powered Revenue Intelligence platform that captures customer interactions, analyzes what’s working, and automates next steps to help revenue teams win more deals.
- **Entity Type**: Private (Series G; last reported valuation $7.25B in 2021)
- **Headquarters**: San Francisco, California, USA (Global hubs also in Tel Aviv, Israel; Dublin, Ireland; London, UK; Singapore; Australia)
- **Founded**: 2015
- **Founders**: Amit Bendov (CEO & Co-Founder) and Eilon Reshef (CPO & Co-Founder)

## Core Business
- **Primary industry**: Revenue Intelligence / Revenue AI / SaaS for Go-to-Market teams
- **Target customers**: B2B, enterprise and mid-market sales, marketing, and customer success teams
- **Mission statement**: “Help every revenue team win more — consistently, confidently, and with total clarity.”

## Products & Services
- **Gong Revenue AI OS** – The core platform that captures every customer interaction (calls, emails, meetings, etc.), analyzes them using AI, and surfaces insights to close deals faster, predict pipeline risk, increase win rates, and predict churn.
- **Gong Enable** – A revenue enablement solution grounded in real customer interactions that helps turn every rep into a top performer.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed in provided materials; last known valuation (2021 Series G) was ~$7.25 billion.
- **Key Metric**: $500M in Annual Recurring Revenue (ARR), as stated on their careers page.
- **Notable Investors/Partners**: While not detailed in the provided source, known investors include Sequoia Capital, Tiger Global Management, and others from prior rounds.
- **Growth Signals**: 5,000+ customers; named a Great Place to Work for six consecutive years; global expansion with hubs in the US, Israel, Europe, and Asia-Pacific; strong ARR growth to $500M.

## Competitive Advantages
- **AI-first approach**: Analyzes real customer conversations (not just CRM data) to provide actionable revenue intelligence.
- **Category-defining product**: Gong created and leads the “Revenue Intelligence” category, making it hard to displace once adopted.
- **Data moat**: The platform captures billions of customer interactions, training proprietary AI models that improve over time.
- **Customer loyalty**: Strong net retention and “raving fans” culture; trusted by thousands of revenue teams.

## Strategic Focus
- **Revenue AI OS expansion**: Continuing to build out the platform (e.g., Gong Enable) to cover the full revenue cycle from pipeline to close to retention.
- **International growth**: Scaling global hubs (Dublin, London, Singapore, Australia) to serve a worldwide customer base.
- **AI innovation**: Investing in deeper AI capabilities to automate handoffs, predict outcomes, and enable reps at scale.

## Why Work Here
- **Culture**: Eight operating principles (e.g., “Create raving fans,” “Win as a team,” “Enjoy the ride”) guide daily work; strong emphasis on ownership, impact, and reality.
- **Awards**: Named a Great Place to Work for six consecutive years; CEO approval rating noted as high.
- **Work style**: Hybrid/remote options available (many roles are remote within the US; hubs require in-office presence part-time); global recharge days (company-wide shutdowns quarterly); flexible PTO.
- **Benefits**: Comprehensive health & wellness (mental health support, flexible wellness fund, work-from-home stipend); financial support (equity, retirement savings, commuter benefits); family support (paid parental leave, fertility/adoption assistance); professional development (training, mentorship, employee resource groups).
- **Engineering & product**: Engineers own outcomes, solve sophisticated AI/infrastructure problems, and work on a category-defining product.

## Sources
1. [gong.io/about](https://www.gong.io/about) – Company overview, founders, leadership, culture
2. [gong.io/](https://www.gong.io/) – Product description, customer count, tagline
3. [gong.io/careers](https://www.gong.io/careers) – ARR $500M, Great Place to Work, benefits, global hubs, operating principles
4. [boards.greenhouse.io/gongio](https://boards.greenhouse.io/gongio) – Current job openings, locations, team categories

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