--- title: 'Senior IT Specialist at AppNation' canonical: 'https://feeny.ai/job/senior-it-specialist-appnation-istanbul-7pr7wmz7e9ak' type: 'job' last_seen: '2026-10-28' --- # Senior IT Specialist at AppNation - **Company:** AppNation - **Location:** İstanbul, Turkey - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.lever.co/appnation/ba2e4737-7a4f-41f8-85b1-43990396a16b ## Job description ## About AppNation We build AI-powered mobile apps that reach millions of users worldwide. Since 2021, AppNation has been creating products across AI, productivity, and mobile experiences. Our apps, including Genie, Translate AI, and Arch, have reached 100M+ users globally and ranked among the top apps in 30+ countries. We are a team of builders, designers, and engineers who move fast, take ownership, and create products used by millions. ## About the Role We’re looking for an IT Specialist to keep our team connected, equipped, and productive as AppNation grows. You’ll support the technology our people use every day, from laptops and workplace tools to office networks and secure access to company systems. In this hands-on role, you’ll resolve technical issues across macOS, Windows, and Linux environments, support employee onboarding and offboarding, and improve our internal IT processes. You’ll work across teams to create a smooth, reliable, and secure working environment. ## What You’ll Do - Provide day-to-day IT support to employees, troubleshooting hardware, software, account access, and connectivity issues across macOS, Windows, and Linux. - Set up and maintain all employee and office technology devices, including laptops, workstations, mobile devices, peripherals, printers, scanners, displays and meeting room equipment, keeping them updated, secure and ready to use. - Administer our MDM tool, including device enrollment, configuration profiles, application deployment, updates and device security policies. - Manage IT onboarding and offboarding, including device preparation, account provisioning, access changes, and equipment returns. - Administer workplace applications and SaaS tools, managing user accounts, permissions, and licenses. - Manage and troubleshoot office Wi-Fi, VPN access, network equipment, and internet connectivity; support meeting room and video conferencing systems and coordinate with service providers when needed. - Maintain an accurate inventory of IT equipment and software licenses, coordinating purchasing, repairs, warranties, and replacements. - Apply IT security practices, including multi-factor authentication, disk encryption, endpoint protection, and timely access removal. - Document common issues and solutions, maintain setup guides, and help employees use company tools effectively. - Identify recurring issues and improve IT workflows through standardization and automation. ## What We’re Looking For - 4+ years of hands-on experience in IT support, IT operations, or a similar role. - Experience setting up, supporting, and troubleshooting macOS, Windows, and Linux devices, mobile devices, as well as shared office equipment such as printers, scanners, and meeting room systems. - Working knowledge of Linux administration, including package management, user accounts and permissions, services, system logs, and command-line troubleshooting. - Experience administering Google Workspace, Microsoft 365, or similar workplace platforms. - Familiarity with employee onboarding and offboarding, user account administration, and access permissions. - Hands-on experience configuring and troubleshooting office networks and VPNs, with a solid understanding of Wi-Fi, TCP/IP, DNS, DHCP, and firewall rules. - Hands-on experience with mobile device management (MDM) tools such as Jamf, Kandji, Mosyle, or Microsoft Intune. - Familiarity with device management and endpoint security practices, including software updates, encryption, and access controls. - Strong troubleshooting skills and the ability to prioritize requests and follow issues through to resolution. - Clear communication skills, patience, and a helpful approach to supporting colleagues with different levels of technical knowledge. - A proactive mindset, attention to detail, and a willingness to take ownership of everyday IT operations. - Ability to read technical documentation and communicate with vendors in English. - Familiarity with Apple Business Manager and automated device enrollment. - Experience with single sign-on (SSO) and identity platforms such as Okta, JumpCloud, or Microsoft Entra ID. - Basic scripting skills in Bash, PowerShell, or Python to automate repetitive tasks. - Experience supporting a technology company or a growing hybrid team. Why AppNation? - Build and scale products reaching millions of users globally. - Work with talented people in a fast-moving AI-first environment. - Take ownership and see your impact directly in the products you build. - Grow quickly with opportunities to lead projects and shape technical decisions. - Enjoy competitive compensation and benefits, including private health insurance, meal and commute support, relocation support, and flexible working options. ## About AppNation ## Company Overview - **One-liner**: AppNation is a mobile app publisher that creates category‑leading AI‑powered apps, making advanced AI technology easy to use and accessible for everyone. - **Entity Type**: Private (funding stage not publicly available) - **Headquarters**: Şişli, İstanbul, Turkey - **Founded**: 2021 - **Founders**: Yalçın Özdemir (CEO), İbrahim Karahan (CTO), Saffet Arslan (CDO), Mustafa Ayten (COO) ## Core Business - **Primary industries**: Mobile application development, artificial intelligence, consumer software - **Target customers**: B2C – everyday consumers looking for AI‑powered photo/video editing, chatbot assistance, and home design tools - **Mission**: To bring cutting‑edge, AI‑driven technology into the hands of everyday people, unlocking endless possibilities [appnation.co](https://www.appnation.co/) ## Products & Services - **[Genie](https://www.appnation.co/)**: AI chatbot app that offers access to multiple large language models (ChatGPT, DeepSeek, Claude, Gemini, Grok) in a single interface – over 15 million downloads. - **[Fotorama](https://www.appnation.co/)**: AI‑powered photo and video generation app, recognized as a Top 10 AI Photo App worldwide in the Rise of AI Apps Report 2025 by AppFigures. - **[Arch](https://www.appnation.co/)**: AI‑powered home design tool that reached over 5 million downloads and ranked #1 design tool in more than 30 countries. ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: Total app portfolio exceeds 40 apps; cumulative user base includes over 15 million downloads for Genie, 5 million for Arch, and millions of AI predictions/tokens processed daily [appnation.co](https://www.appnation.co/) - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Headcount expanded to 60+ team members (currently 69 total employees per Built In); consistent new app launches and feature updates (e.g., integrating DeepSeek into Genie in early 2025) [builtin.com](https://builtin.com/company/appnation) ## Competitive Advantages - **Platform approach**: Standardized app‑development platform that enables rapid prototyping and publishing of multiple AI‑driven apps. - **Multi‑model integration**: Genie aggregates five leading AI models, offering users a one‑stop chatbot experience. - **Category leadership**: Multiple apps rank among the top in their respective App Store categories (photo, design, AI assistant). ## Strategic Focus - Continue creating category‑defining AI mobile apps and expanding the technology platform that powers them. - Deepen integration of emerging AI models (e.g., DeepSeek) and strengthen the existing portfolio’s market position. ## Why Work Here - **Culture**: Described as a forward‑thinking, innovative team that constantly challenges itself and the limits of technology [appnation.co](https://www.appnation.co/careers). - **Work model**: Hybrid – open positions in İstanbul are listed as “Hybrid — Full‑time” on Lever; company also offers optional work‑from‑home days [jobs.lever.co](https://jobs.lever.co/appnation) [appnation.co](https://www.appnation.co/careers). - **Perks**: Competitive compensation, private health insurance, access to learning platforms, and a supportive work environment with “better‑than‑average” benefits [appnation.co](https://www.appnation.co/careers). ## Sources 1. [appnation.co](https://www.appnation.co/) – Company homepage with product details and latest updates 2. [appnation.co](https://www.appnation.co/about) – About page with founding story, founders, and timeline 3. [appnation.co](https://www.appnation.co/careers) – Careers page with perks and open positions 4. [jobs.lever.co](https://jobs.lever.co/appnation) – Active job listings showing hybrid roles 5. [builtin.com](https://builtin.com/company/appnation) – Company profile with employee count, office location, and culture summary ## Other roles at AppNation - [Software Engineer (Backend)](https://feeny.ai/job/software-engineer-backend-appnation-istanbul-q380gekfy4hm) — İstanbul, Turkey - [Senior Software Engineer (Backend)](https://feeny.ai/job/senior-software-engineer-backend-appnation-istanbul-yawyky7q1x4a) — İstanbul, Turkey - [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-appnation-istanbul-c19ezy74d1db) — İstanbul, Turkey - [Brand Manager](https://feeny.ai/job/brand-manager-appnation-istanbul-avvermpr7vcd) — İstanbul, Turkey - [Senior ASO & ASA Manager / Platform](https://feeny.ai/job/senior-aso-asa-manager-platform-appnation-istanbul-bwgv7vq067bw) — İstanbul, Turkey - [Marketing Manager](https://feeny.ai/job/marketing-manager-appnation-istanbul-kf8zw317tjdy) — İstanbul, Turkey - [Legal & Compliance Counsel](https://feeny.ai/job/legal-compliance-counsel-appnation-istanbul-k4h1xytv0dqs) — İstanbul, Turkey - [Senior Android Developer / Platform](https://feeny.ai/job/senior-android-developer-platform-appnation-istanbul-htqest900ba4) — İstanbul, Turkey - [Senior iOS Developer / Platform](https://feeny.ai/job/senior-ios-developer-platform-appnation-istanbul-xe8xwgkehaga) — İstanbul, Turkey - [QA Engineer](https://feeny.ai/job/qa-engineer-appnation-istanbul-gxk3jf5q0d1g) — İstanbul, Turkey