---
title: '(Senior) IT Specialist at PicCollage'
canonical: 'https://feeny.ai/job/senior-it-specialist-piccollage-taipei-24m030a3aefz'
type: 'job'
last_seen: '2026-10-16'
---

# (Senior) IT Specialist at PicCollage

- **Company:** PicCollage
- **Location:** Taipei, Taiwan
- **Employment:** contract
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.lever.co/piccollage/7049c101-837a-4c33-8c0c-5999694dda34

## Job description

About Us: We are a profitable and growing company, originating in Silicon Valley and now headquartered in Taiwan. We combine intuitive design with Creative AI tech to create inspiring products for millions of people worldwide.

We offer a fun, creative, and international workplace with competitive compensation, stock options, flexible hybrid work, free lunch, and more.

Ready to make a big impact with a talented team? Come create with us.

About The Role: We are looking for a technically strong, service-minded (Senior) IT Specialist to join our Company IT & Automation team (IT Operations). You’ll bring hands-on expertise and sound judgment to solving problems, advising on technical decisions, and delivering practical improvements to our internal IT and security. This role focuses on delivering a defined set of IT projects over a 12-month term. Your projects will span workplace technology, devices, accounts and access, SaaS administration, and security. Based in our Taipei office, you’ll work closely with Operations, Engineering, and vendors. This is internal IT, not production infrastructure or DevOps, but you'll be expected to write scripts and build automations yourself.

What You'll Do:

- Lead IT improvement projects from proposal to rollout, weighing security, reliability, cost, and maintainability.
- Strengthen security hygiene: MFA, least privilege, 1Password vault structure and secrets, access reviews, and credential rotation. Document the process and escalate incidents.
- Support the HRIS rollout from the IT side: build integrations (APIs, SCIM/SSO, webhooks) and onboarding/offboarding workflows through to go-live and handover.
- Build and maintain scripts and automations (provisioning, tool APIs), using AI coding tools where helpful. Test, secure, and document them.
- Improve office tech and the device lifecycle: networks, meeting-room AV, printers, and setup, refresh, and wipe processes, with an auditable onboarding/offboarding checklist. Coordinate vendors as needed.
- Document ownership and access for core tools (Google Workspace, Slack, Notion, 1Password, shared mailboxes/calendars), review API keys and AI integrations with Engineering, and support vendor/spend reviews. Maintain SOPs and runbooks for handover.

Skills We’re Looking For:

- Proven experience leading IT, security, or automation projects from planning through implementation, delivering practical, lasting improvements.
- Strong troubleshooting across endpoints, networks, SaaS, and workplace audio and video systems; able to reproduce issues, test changes, document decisions, and confirm fixes.
- Able to read, write, and debug scripts (e.g. Python, JavaScript, shell) and call APIs; comfortable using AI coding tools to generate automations and verifying their output.
- Admin experience with identity/access & collaboration tools (e.g. Google Workspace, Slack, Notion, 1Password).
- Practical security experience across accounts, credentials, and sensitive data, including access reviews, incident response, and secure use of APIs and AI tools.
- Strong ownership and prioritization; delivers against project milestones and communicates trade-offs and risks clearly to non-technical colleagues and vendors.

Nice-To-Haves:

- 5+ years in internal IT / workplace tech / system administration (or equivalent hands-on experience).
- Experience with device management tools (MDM) to simplify setup and improve device security.
- Experience building agents or API-connected workflows with AI coding tools such as Claude Code.
- Professional fluency in both English and Mandarin Chinese, spoken and written, for coordinating with Taiwan-based vendors and providing bilingual internal support.

Notes:

- This is an office-first role in Taipei. We expect at least four days per week in the office, with occasional support for events outside normal hours when planned in advance.
- This is a fixed-term, 12-month position.

## About PicCollage

## Company Overview
- **One-liner**: PicCollage builds creative AI-powered photo and video editing apps that help millions of people worldwide design collages, videos, memes, and more to celebrate life's moments.
- **Entity Type**: Private (Seed stage, $2.3M total funding)
- **Headquarters**: Taipei City, Taiwan
- **Founded**: 2007
- **Founders**: Jaime Cham (Co-Founder, CTO), Ching-Mei Chen (Co-Founder)

## Core Business
- Primary industry: Creative Technology, AI-powered Mobile Applications
- Target customers: B2C — global consumer market, with strong focus on US users; also serves SMB and enterprise through branded content tools
- Mission: "Free the imagination at scale — by building apps powered by Creative AI." The company believes AI should enhance human creativity, not replace it.

## Products & Services
- **[PicCollage App]**: The flagship product — a photo and video editor for iOS and Android with 287+ million downloads worldwide. Features include playful stickers, customizable templates, creative cutouts, and AI-powered tools for creating collages, videos, and memes.
- **[Explore Team Products]**: A newer initiative building creative tools and apps using the latest AI technologies — from AI-powered image/video generators to personalized content creation experiences.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: $2.3M in total funding (Seed round, August 2013 from 6 investors); 287+ million app downloads globally
- **Notable Investors/Partners**: 6 seed investors (names not publicly disclosed); alumni go on to work at Google, Facebook, Microsoft, Tencent, LINE
- **Growth Signals**: 111 employees (+6.7% YoY); workforce distributed across 11 countries; 7 active job postings; strong employer rating of 4.7/5.0 on LinkedIn; presence in US (Mountain View, San Francisco, Los Angeles, Toronto) and Taiwan HQ

## Competitive Advantages
- **Massive Installed Base**: 287M+ downloads across iOS and Android creates strong brand recognition and user trust
- **Creative AI Focus**: Distinct positioning as "Creative AI" — AI that enhances human creativity rather than replacing it — differentiates from pure automation tools
- **Global Yet Nimble**: Small, distributed team (111 people across 11 countries) enables fast iteration while maintaining global reach
- **Strong Employer Reputation**: 4.7/5.0 rating on LinkedIn with perfect 5.0 culture score, suggesting high employee satisfaction and retention
- **Deep US Market Understanding**: Despite Taipei HQ, the company has strong US user focus with multiple US offices, giving it cross-cultural design expertise

## Strategic Focus
- **Creative AI as Core**: Investing heavily in AI-powered creative tools for image/video generation and personalized content creation
- **Product Expansion**: The Explore Team is actively building new apps and tools beyond the core PicCollage app
- **Global User Growth**: Continuing to expand reach across 11+ countries while maintaining strong US user base
- **Talent Development**: Active hiring with 7 open positions, focusing on design, engineering, and operations roles; strong emphasis on pair programming and design brainstorming in hiring process

## Why Work Here
- **Impact at Scale**: Work ships to hundreds of millions of users — every code change and design decision reaches a massive global audience
- **International Culture**: Deeply multicultural team (11+ countries represented) with Taipei HQ; "globally-minded team where different perspectives build better products"
- **High Employee Satisfaction**: 4.7/5.0 employer rating on LinkedIn (Work-Life: 4.8, Compensation: 4.7, Culture: 5.0, Career: 4.6)
- **Creative & Technical Challenges**: Work spans AI/ML, mobile development (Android/iOS), design, and product — with pair programming and design brainstorming as part of the hiring process
- **Hybrid/On-Site Flexibility**: Multiple office locations (Taipei HQ, Mountain View, San Francisco, Los Angeles, Toronto) with hybrid options; some roles are on-site while others offer flexibility
- **Notable Perks**: Strong emphasis on learning and growth; "dreamers and doers" culture; fun, creative international environment
- **Hiring Process**: Two video interviews followed by an onsite with pair programming and design brainstorming — designed to give candidates a feel for the team and culture

## Sources
1. [piccollage.com](https://picc.co/careers)
2. [piccollage.com](https://picc.co/)
3. [jobs.lever.co/piccollage](https://jobs.lever.co/piccollage)
4. [linkedin.com/company/piccollage](https://linkedin.com/company/piccollage)
5. [builtin.com](https://builtin.com/company/piccollage)

## Other roles at PicCollage

- [Product Manager, PicCollage App](https://feeny.ai/job/product-manager-piccollage-app-piccollage-taipei-d4xq3ga0xmkp) — Taipei, Taiwan
- [Product Testing Intern](https://feeny.ai/job/product-testing-intern-piccollage-taipei-qmgvjcn36bvy) — Taipei, Taiwan
- [Mobile Developer](https://feeny.ai/job/mobile-developer-piccollage-taipei-1sm3zqwq7dse) — Taipei, Taiwan
- [Senior Android Developer for PicCollage App](https://feeny.ai/job/senior-android-developer-for-piccollage-app-piccollage-taipei-wc6758q73n3m) — Taipei, Taiwan
- [(Senior) Marketing Manager](https://feeny.ai/job/senior-marketing-manager-piccollage-taipei-27jv7xktcwev) — Taipei, Taiwan
- [Senior People Ops Manager](https://feeny.ai/job/senior-people-ops-manager-piccollage-taipei-ymnc50fe33hg) — Taipei, Taiwan
- [Other Internship](https://feeny.ai/job/other-internship-piccollage-taipei-m356tz425emy) — Taipei, Taiwan
- [Senior Visual Designer](https://feeny.ai/job/senior-visual-designer-piccollage-taipei-kk16eg435esj) — Taipei, Taiwan
- [Other Position](https://feeny.ai/job/other-position-piccollage-taipei-mfn0zdejmh2y) — Taipei, Taiwan