--- title: 'Senior IT Support Analyst – Systems Deployment & DevOps at Cyderes' canonical: 'https://feeny.ai/job/senior-it-support-analyst-systems-deployment-devops-cyderes-canada-r045vxfcspaq' type: 'job' last_seen: '2026-11-04' --- # Senior IT Support Analyst – Systems Deployment & DevOps at Cyderes - **Company:** Cyderes - **Location:** Canada - **Compensation:** $70–$100/hr - **Employment:** contract - **Work type:** remote - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-11-04 - **Apply:** https://jobs.lever.co/cyderes/97d241f9-f0c0-4c96-886d-15b3b1ac1b8c ## Job description We Help the World Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by experienced operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. 🏆 Great Place to Work® Certified™ About the role: Cyderes is seeking a Senior IT Support Analyst with strong Linux and Windows experience to support the deployment, configuration, integration, and troubleshooting of enterprise applications and infrastructure. This is a hands-on deployment and implementation role, requiring experience with systems administration, DevOps practices, automation, and production environments. Experience with PingFederate or other identity management technologies is a plus. ## Responsibilities - Deploy, configure, upgrade, and maintain enterprise applications across Linux and Windows environments. - Manage application deployments across development, testing, and production environments. - Troubleshoot deployment issues, system configurations, application failures, and infrastructure problems. - Support CI/CD pipelines, deployment automation, and DevOps processes. - Utilize Python, Bash, or PowerShell to automate deployments and operational tasks. - Work with Docker, Kubernetes, Jenkins, GitHub Actions, or similar technologies. - Support cloud infrastructure and applications hosted in AWS or Azure. - Assist with identity integrations, SSO configurations, and authentication troubleshooting. - Collaborate with engineering, DevOps, and security teams to ensure successful deployments. ## Requirements - 5+ years of experience in IT support, systems administration, application deployment, or infrastructure engineering. - Strong hands-on Linux and Windows Server administration experience. - Proven experience deploying, configuring, and troubleshooting enterprise applications. - Experience with DevOps practices, CI/CD pipelines, and deployment processes. - Scripting experience with Python, Bash, or PowerShell. - Familiarity with AWS, Azure, or cloud-based infrastructure. - Strong troubleshooting, networking, and problem-solving skills. WHY CYDERES? Benefits that go beyond the basics, we support our people so they can do their best work. ✔ Medical Insurance - Employee + dependents covered ✔ Life Insurance - Protection for what matters most ✔ Hybrid Work Model - 2–3 days in office ✔ Maternity & Paternity Leave - Time for the moments that matter ✔ Paid Time Off - PTO + sick & casual leave ✔ Bereavement & Volunteer Time - Give back to your community ✔ Professional Development - Reimbursement program ✔ LinkedIn L&D Platform - Thousands of courses at your fingertips ✔ Mobile Phone Reimbursement - Stay connected, on us Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position. ## About Cyderes ## Company Overview - **One-liner**: Cyderes is a global cybersecurity partner providing identity-centric managed detection and response, exposure management, and cloud defense powered by an AI-driven entity fabric called Meridian. - **Entity Type**: Private (backed by private equity; not publicly traded) - **Headquarters**: Kansas City, Missouri, United States (with additional offices in Toronto, Canada; Orlando, United States; Reading, United Kingdom; Bengaluru, India) - **Founded**: 2003 (originally as Herjavec Group and Fishtech, merged to form Cyderes) - **Founders**: Not publicly listed for the merged entity; the company was born from Herjavec Group (founded by Robert Herjavec) and Fishtech (founded by Chris Schueler). Current CEO is Chris Schueler. ## Core Business - **Primary industry**: Cybersecurity – specifically Managed Detection & Response (MDR), Identity & Access Management (IAM), Exposure Management, and Cloud Defense. - **Target customers**: B2B – mid-market to enterprise organizations, including the world’s largest retailer and three of the top 10 North American banks. - **Mission / purpose**: “Arm organizations with the people, platforms, and perspective to be ‘everyday ready’” – helping clients predict, identify, and stop threats. ## Products & Services - **Meridian (Entity Fabric)**: Proprietary AI-powered platform that connects identities, assets, access relationships, and exposures to provide full environmental context for security operations. - **Identity & Access Management (IAM)**: Services including Identity Governance and Access (IGA), Privileged Access Management (PAM), and Identity Threat Detection and Response (ITDR). - **Managed Detection & Response (MDR)**: 24/7 monitoring, threat detection, investigation, containment, and incident response. - **Exposure Management**: Attack surface discovery, vulnerability prioritization, exposure validation, and remediation guidance. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Annual revenue estimated at $200M (per LinkedIn), with 800+ dedicated security professionals and 5 global 24/7 Security Operations Centers. - **Notable Investors/Partners**: Not specified in search results, but the company was formed from two award-winning firms (Herjavec Group and Fishtech) and has top technology partners. - **Growth Signals**: 720+ employees (LinkedIn) with +7123.1% year-over-year headcount growth (likely reflecting merger); presence across 9 countries; serves major clients (largest retailer, top banks); global expansion with SOCs in North America, UK, and India. ## Competitive Advantages - **Meridian Entity Fabric**: Differentiator – provides shared context across identity, threat, and exposure, enabling AI-driven decisions that reflect real risk, not just fragmented signals. - **Scale and Expertise**: 800+ security professionals, 250+ security engineers, 100+ unique cyber certifications, 5 global SOCs. - **Heritage**: Built from two established, award-winning cybersecurity companies (Herjavec Group and Fishtech) with decades of combined experience. ## Strategic Focus - **Five strategic priorities**: People excellence, client success, innovative edge, market expansion, and global strategy. - **Investment in AI**: Agentic AI grounded in Meridian to enhance decision-making and operational efficiency. - **Expansion**: Growing global footprint (offices in Toronto, Kansas City, Orlando, Reading, Bengaluru) and targeting enterprise clients across verticals. ## Why Work Here - **Culture**: Emphasizes a culture of trust, innovation, learning, and impact. Values include stopping threats with a global team that is “serious about solving complex problems.” - **Work policy**: Hybrid & remote work options, flexible work schedules, volunteer time off. - **Compensation & benefits**: Competitive pay, paid parental leave, family medical leave, company equity, employee stock purchase plan, diversity-based Employee Resource Groups, healthcare benefits. - **Engineering culture**: Opportunity to work with cutting-edge cybersecurity tech (Meridian, Agentic AI) alongside seasoned operators and 100+ certified experts. - **Growth**: Rapidly scaling company with global presence and strong client roster offers career advancement potential. ## Sources 1. [cyderes.com/careers](https://www.cyderes.com/company/careers) 2. [cyderes.com/about](https://www.cyderes.com/company/about) 3. [builtin.com](https://builtin.com/company/cyderes-cyderescom) 4. [cyderes.com](https://www.cyderes.com/) 5. 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