---
title: 'Senior IT Systems Administrator at HackerRank Careers'
canonical: 'https://feeny.ai/job/senior-it-systems-administrator-hackerrank-careers-in-santa-clara-17pnzsg039hb'
type: 'job'
last_seen: '2026-09-07'
---

# Senior IT Systems Administrator at HackerRank Careers

- **Company:** HackerRank Careers
- **Location:** IN Santa Clara, CA
- **Work type:** onsite
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/hackerrank/jobs/8157066

## Job description

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.

## About the role

The Global IT team delivers secure, reliable and user-friendly workplace technology for employees across regions, managing employee support, endpoints, identity and access, business applications, IT assets and workplace technology while partnering with Security, People, Finance and external service providers.

As a Senior IT Systems Administrator, you will provide hands-on IT support for the Bay Area office and support employees across the AMER and EMEA regions — administering the macOS endpoint environment, identity and access platform, and core SaaS applications. This is a hands-on senior individual-contributor role combining employee support with systems administration, asset lifecycle management, security compliance, vendor coordination, process improvement and IT project delivery. You will work independently, own complex issues through resolution, and improve how IT services are delivered as the organization evolves. The role requires in-person presence 5 days a week at the Santa Clara office.

## What you'll do

IT support and service delivery

- Provide Tier 1 and Tier 2 support for employees across AMER and EMEA, resolving incidents and service requests within agreed service levels.
- Serve as an escalation point for complex endpoint, identity, application and connectivity issues.
- Support employees through Slack, Zoom, email and approved remote-support tools.
- Identify recurring issues and develop documentation, self-service resources and long-term solutions that reduce repeat requests.

Systems and access administration

- Administer Jamf, Okta, VPN, DLP, Google Workspace, Microsoft 365, Slack, Zoom, Adobe and other approved business applications.
- Manage user accounts, application access, groups, SSO, MFA and related identity-management workflows.
- Support onboarding, internal transfers and offboarding by ensuring accounts, access and equipment are provisioned or removed accurately and on time.
- Support periodic access reviews and provide evidence for applicable security and audit requirements.

Endpoint and asset lifecycle management

- Own the lifecycle of laptops, mobile devices and other IT assets — procurement, configuration, deployment, maintenance, recovery and secure decommissioning.
- Configure and support macOS devices through Jamf, including enrollment, application deployment, policy management and compliance monitoring.
- Coordinate warranty support, repairs, replacements and hardware recovery with employees and vendors.

Bay Area workplace technology

- Provide hands-on technology support for the Bay Area office, including workstations and conference-room technology.
- Coordinate with vendors and internal partners during office changes, technology upgrades or new workplace setups.

Global operations and vendor management

- Partner with the EMEA managed-service provider on timely support, device delivery and asset recovery.
- Manage hardware and service-provider relationships, monitoring delivery quality and escalating issues when required.

Process improvement and projects

- Use ticket trends, SLA performance, employee feedback and asset data to identify service and process improvements.
- Identify opportunities to automate repetitive IT workflows — onboarding, offboarding, access provisioning and device management.
- Lead assigned IT projects from requirements gathering through implementation, documentation and adoption.

## Who You Are

- Five or more years of relevant experience in corporate IT support, systems administration or IT operations.
- Hands-on experience administering macOS endpoints in a corporate environment, with strong experience in Jamf or a comparable MDM platform.
- Experience administering Okta or another enterprise identity provider.
- Experience supporting business applications such as Google Workspace, Microsoft 365, Notion, Linear, Slack and Zoom.
- Experience managing employee onboarding, offboarding, access provisioning and hardware lifecycles.
- Experience working through an IT service-management or ticketing system against defined service levels.
- Strong troubleshooting and analytical skills, and the ability to manage several competing requests and projects while meeting deadlines.
- Strong written and verbal communication skills, including explaining technical concepts to non-technical employees.

Even better if you have

- Experience working in a distributed, high-growth or startup technology environment.
- Experience supporting office networks, conference-room technology and workplace IT systems.
- Experience managing vendors, managed-service providers and international hardware logistics.
- Familiarity with SOC 2, ISO 27001 or comparable security and compliance environments.
- Experience automating IT workflows through scripting, APIs or workflow-automation tools.
- Relevant Jamf, Okta, Apple, ITIL or CompTIA certification.

You will thrive in this role if

- You take ownership of problems and remain accountable until they are resolved.
- You enjoy combining hands-on employee support with systems and process improvement.
- You can establish structure and priorities in a fast-changing environment.
- You communicate proactively and build trust with employees, partners and vendors.
- You apply sound judgement when handling access, employee information and security-sensitive issues.
- You look beyond the immediate request to identify root causes and scalable solutions.
- You work effectively both independently and as part of a distributed team.

This role carries a total potential annual earnings (OTE) of $135,000–$148,000, comprising a base salary of $135,000 and variable pay of up to $13,500, plus equity. This range doesn't include additional benefits. Salary may be adjusted based on business needs. Final offer may vary based on skills, experience, location, and other compensation components. Want to learn more about HackerRank? Check out [HackerRank.com](http://hackerrank.com/) to explore our products, solutions and resources, and dive into our story and mission [here](https://www.hackerrank.com/about-us/).

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

[Linkedin](https://www.linkedin.com/company/hackerrank/) | [X](https://twitter.com/hackerrank) |https://www.linkedin.com/company/hackerrank/[Blog](https://blog.hackerrank.com/?utm_medium=email&utm_content=signature) | [Instagram](https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==) | [Life@HackerRank](https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x)

Notice to prospective HackerRank job applicants:

- Our Recruiters use @hackerrank.com email addresses.
- We never ask for payment or credit check information to apply, interview, or work here.

## About HackerRank Careers

## Company Overview
- **One-liner**: HackerRank is a skills-based hiring platform that helps companies assess and hire developers through coding challenges and technical interviews, while also nurturing a massive developer community focused on upskilling.
- **Entity Type**: Private (Series D, $60M led by Susquehanna Growth Equity in March 2022)
- **Headquarters**: Santa Clara, California, USA (global offices also in Bangalore, India, with remote teammates across the US, UK, and India)
- **Founded**: Not publicly available from provided sources (commonly reported as 2012)
- **Founders**: Vivek Ravisankar and Hari Karunanidhi

## Core Business
- **Primary industry**: HR tech / Talent assessment / Developer skills evaluation
- **Target customers**: B2B – companies of all sizes hiring developers; also B2C – developers seeking to improve their skills and find jobs
- **Mission or purpose statement**: “Change the world to value skills over pedigree.”

## Products & Services
- **[HackerRank Platform](https://www.hackerrank.com)**: A SaaS-based assessment platform that enables companies to screen and interview developers using coding challenges, automated evaluations, and technical interview tools. Includes a library of over 188 million skill assessment data points and supports 26M+ developers in the community.
- **[Chakra (AI Interviewer)](https://builtin.com/company/hackerrank/jobs)**: An AI-powered interviewer being developed to conduct conversational interviews, focusing on conversation management, evaluation methodologies, and quality at scale (mentioned in job postings for Machine Learning Engineer, Chakra).
- **Expanded Assessments**: Beyond software development, HackerRank is building assessments for skills in hardware, design, QA, and soft skills (e.g., for distributed teams).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (last known funding round: $60M Series D in March 2022)
- **Key Metric**: Total funding of $60M+ (Series D led by Susquehanna Growth Equity); prior rounds include $3M Series A
- **Notable Investors / Partners**: Susquehanna Growth Equity (lead in Series D)
- **Growth Signals**:
  - Over 26 million developers in the community
  - 2,500+ customers
  - 172,800 daily skill assessments submitted
  - 188 million+ data points on technical skill assessments
  - Expanding into new assessment areas (machine learning, blockchain, crypto, hardware, design, QA, soft skills)
  - Developing an AI interviewer (Chakra) to scale interviews
  - 18 million+ developers in the community (as of earlier data point)

## Competitive Advantages
- **Developer skills authority**: Massive dataset of 188M+ skill assessments provides unique insights into developer capabilities.
- **Community network effects**: 26M+ developers use the platform, attracting more companies and creating a virtuous cycle.
- **Developer-first mindset**: Products are built from the perspective of enabling developers to be their best, which resonates with both candidates and hiring teams.
- **AI-powered innovation**: Chakra AI interviewer aims to automate and scale high-quality technical interviews, differentiating from traditional coding assessment platforms.
- **Brand credibility**: Trusted by thousands of companies; known for moving hiring away from resume-based pedigree toward skills-based evaluation.

## Strategic Focus
- **AI-driven assessment**: Investing heavily in Chakra, an AI interviewer that can conduct structured, high-quality interviews at scale.
- **Expanding skill coverage**: Broadening assessments beyond software development to include hardware, design, QA, and soft skills to support the needs of distributed teams.
- **Global reach**: Continuing to grow the developer community and customer base internationally, with relocation support for key roles in Santa Clara and Bangalore.
- **Data-driven hiring**: Leveraging its massive dataset to improve the accuracy and fairness of assessments.

## Why Work Here
- **Mission-driven culture**: “Change the world to value skills over pedigree” – the team is passionate about making hiring more equitable.
- **Values**: Think developer-first, be the captain (ownership), go deep, be humble, truly care.
- **Work environment**: Hybrid, on-site, and remote roles available depending on the position. Offices in Santa Clara and Bangalore, with teammates across the US, UK, and India.
- **Hiring process**: Fast – typically a few days to two weeks. Includes technical assessments, interviews with the hiring manager and future teammates, and a HackerValues interview. Relocation support provided for in-office roles.
- **Benefits**: Competitive pay and meaningful equity, health coverage for you and family, retirement plans by region, flexible paid time off, home office/remote work stipends, mental health and well-being support, annual learning and growth budget, referral bonuses.
- **Engineering culture**: High bar for quality, speed and quality are not trade-offs; focus on craft and impact. Teams work on cutting-edge AI and large-scale data systems.
- **Growth opportunities**: Fast-growing company with active roles in machine learning, data engineering, security, product management, and customer success.

## Sources
1. [hackerrank.com/careers/home](https://www.hackerrank.com/careers/home)
2. [hackerrank.com/about-us](https://www.hackerrank.com/about-us)
3. [linkedin.com/company/hackerrank](https://www.linkedin.com/company/hackerrank)
4. [builtin.com/company/hackerrank/jobs](https://builtin.com/company/hackerrank/jobs)
5. [builtin.com/company/hackerrank/faq/workplace-perception](https://builtin.com/company/hackerrank/faq/workplace-perception)

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