--- title: 'Senior IT Systems Engineer at Matillion' canonical: 'https://feeny.ai/job/senior-it-systems-engineer-matillion-hyderabad-bjdp2wcck7da' type: 'job' last_seen: '2026-10-23' --- # Senior IT Systems Engineer at Matillion - **Company:** Matillion - **Location:** Hyderabad, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-23 - **Apply:** https://jobs.lever.co/matillion/89b606ed-db66-4c6b-b506-1217f498b1d2 ## Job description Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform. In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster. We started in Manchester and now we’re global - with teams across the UK, US and India. We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it. What will you be doing? IT Systems Automation - Act as the final technical authority and escalation point for complex issues related to core systems and processes. - Relentlessly automate manual processes across all systems, particularly user lifecycle management (onboarding/offboarding), using no-code tools and scripting. - Own the technical delivery and stability of high-profile, company-wide events (e.g., All Hands) hosted on Zoom. Process Automation & Optimization - Collaborate with internal teams (like People & Culture and Security) to remove friction from key business processes, re-engineering workflows for speed and efficiency. - Proactively analyse support ticket trends to identify and eliminate entire classes of service requests through automation or system improvements. - Own and automate the monitoring of hardware and SaaS compliance, ensuring all systems align with business and security standards. - Maintain and build a comprehensive knowledge base, documenting system architecture, processes, and automation workflows. Leadership & Incident Management - As the core IT representative in the office, provide technical leadership, mentorship, and guidance on engineering best practices. - Act as the primary technical lead for incidents impacting core systems, assuming the role of Incident Commander as required. - Own the problem management lifecycle: identify recurring incidents, perform root cause analysis (RCA), and engineer permanent solutions to prevent reoccurrence. - Lead and participate in IT improvement projects, with a strong focus on strategic automation initiatives. What are we looking for? ## Skills Required - Deep technical expertise in engineering, administering, and automating cloud-based and physical IT infrastructure, including: Okta (or similar IdP), Google Workspace, Atlassian Suite, Zoom, Slack, Jamf (macOS/iOS), and Intune (Windows/Android). - A proven track record of proactively identifying and eliminating technical friction by engineering automated solutions, moving beyond simple ticket resolution. - Strong experience with no-code automation tools (e.g., N8n, Zapier, Workato) or scripting (e.g., Python, GAM) to build and maintain efficient workflows. - Demonstrated experience in technical mentorship and a strong capability for leadership, acting as a technical authority and guide. - Excellent understanding of user lifecycle processes (onboarding/offboarding) and compliance management, with direct experience in automating these workflows. - Experience in managing vendor relationships and acting as the final point of escalation for complex technical issues. - Proficiency in incident and problem management, with a focus on root cause analysis and engineering permanent fixes. Experience acting as an Incident Commander is highly desirable. - Experience in leading technical projects and managing initiatives from conception to completion. - Relevant certifications in cloud platforms (GCP, Azure), Identity (Okta), or key SaaS products are a significant plus. - Confidence to engage and drive technical conversations with diverse audiences. - Proven ability to prioritise and manage multiple engineering projects and competing priorities effectively in a fast-paced environment. Personal Capabilities - The ability to work one-on-one with users as well as within a support team - Good listener who understands a technical issue to provide clear, unambiguous feedback - A real problem solver, able to function in a very fast-paced environment. - A mindset around continuous improvement, not only in business processes and improving automation but also within themselves - Ability to manage multiple tasks and projects simultaneously, delivering high-quality results in a timely manner. More about Matillion We operate a flexible working culture that promotes work-life balance, with benefits including: Company Equity 27 days paid time off 12 days of Company Holiday 5 days paid volunteering leave Group Mediclaim (GMC) Enhanced Parental leave policies MacBook Pro ## Your Safety Matillion recruiters will only contact you from @matillion.com email addresses. We occasionally work with trusted recruiting partners; they will always tell you they are working on our behalf. We will never ask for money, fees, or bank details at any point in the hiring process. If something feels off, trust that instinct. Don't click any links. Go straight to matillion.com/careers to verify open roles or reach us at talent@matillion.com. Want to know more? Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch. Cannot find a suitable role right now? We still want to hear from you. Drop us a line at talent@matillion.com. Find out more about life on #TeamGreen here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law. ## About Matillion ## Company Overview - **One-liner**: Matillion is the intelligent data integration platform that empowers data teams to build and manage pipelines faster for AI and analytics - at scale. - **Entity Type**: Private (Unicorn; Series E funding at $1.5 billion valuation) - **Headquarters**: Manchester, England (dual headquarters in Denver, Colorado, USA; additional office in Hyderabad, India) - **Founded**: 2011 - **Founders**: Matthew Scullion and Ed Thompson ## Core Business - **Primary industry**: Data integration, cloud data warehousing, AI data automation - **Target customers**: B2B enterprise – data teams at large organizations (customers include Cisco, DocuSign, Slack, St. James Place, TUI) - **Mission/purpose**: Remove data friction, 100x productivity, and open up data integration to the entire business, with AI and for AI ## Products & Services - **Data Productivity Cloud**: Cloud-native platform for extracting, loading, and transforming data from a wide range of sources into cloud data warehouses (AWS, Snowflake, etc.) - **Maia**: The world’s first agentic AI for data teams – autonomously creates, manages, and evolves data products for humans and AI - **Change Data Capture (CDC) & Data Replication**: Real-time data ingestion and synchronization capabilities ## Market Standing - **Valuation**: $1.5 billion (Series E funding round) - **Key Metric**: Total funding amount not publicly disclosed in provided sources; annual revenue not publicly available (private company) - **Notable Investors/Partners**: Not publicly listed in provided sources (some typical enterprise backers implied by unicorn status) - **Growth Signals**: Product expansion with AI-native Maia; headcount of 573 employees (Built In, 2026); global presence with offices in UK, US, and India; trusted by thousands of enterprises including Fortune 500 names ## Competitive Advantages - First-mover in cloud-native data transformation with a decade of experience (pioneered cloud ETL) - Agentic AI platform (Maia) that redefines manual data work – an early mover in the AI data automation space - Strong enterprise trust and brand recognition with marquee customers - Integrated suite covering loading, transformation, CDC, and orchestration in one cloud-based platform ## Strategic Focus - Accelerate AI adoption in data teams by productizing Maia and embedding AI throughout the platform - Expand data replication and real-time integration capabilities (CDC) - Scale globally (dual HQ model) and continue hiring across engineering, sales, and operations - Maintain culture of “mission first, no ego” while growing headcount ## Why Work Here - **Culture**: Driven, curious, low-ego environment focused on a bold mission. Six core values guide decisions and behavior. - **Work model**: Hybrid – flexible combination of remote and on-site work. Offices in Manchester (HQ), Denver, and Hyderabad. Employees expected to be on-site periodically. - **Perks & benefits**: - Equity options for all employees - Global healthcare (including life insurance), subsidized for dependents - Enhanced vacation leave plus 5 paid volunteering days per year - Sabbatical leave (8 weeks after 5 years) - Commitment to gender pay equity (UK Gender Pay Gap report published) - **Hiring process**: Transparent use of AI – AI assists with skill mapping, note-taking, and assessment frameworks, but all final hiring decisions are made by humans. AI fluency is valued and assessed for roles. ## Sources 1. [matillion.com](https://www.matillion.com/) 2. [matillion.com/about](https://www.matillion.com/about) 3. [matillion.com/careers](https://www.matillion.com/careers) 4. [jobs.lever.co/matillion](https://jobs.lever.co/matillion) 5. 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