--- title: 'Senior Key Account Manager at Wolt' canonical: 'https://feeny.ai/job/senior-key-account-manager-wolt-baku-2ez7dw779yse' type: 'job' last_seen: '2026-09-13' --- # Senior Key Account Manager at Wolt - **Company:** Wolt - **Location:** Baku, Azerbaijan - **Posted:** 2026-06-10 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/wolt/jobs/7992702 ## Job description ## About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are looking for a Senior Key Account Manager based in Baku, Azerbaijan. As our new Enterprise Account Manager, you’ll be the strategic architect of growth for Azerbaijan's most iconic enterprise brands. You are not just managing accounts; you are raising the bar on operational excellence and commercial quality Woltwide . This role requires a data-savvy mindset to uncover performance drivers and a creative approach to leveraging complex relationships that unlock unconventional value for both Wolt and our Partners. ## What you’ll be doing As an Enterprise Account Manager, you’ll be the primary point of contact for Azerbaijan’s largest enterprise accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local venues – with a focus on long-term growth and operational excellence. You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing your portfolio, you’ll collaborate with internal teams to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps. You will think 'outside the box' to identify and execute unconventional opportunities that drive sustainable impact, even when they fall outside standard playbooks . Day-to-day in this role you’ll: - Own the most commercially significant portfolio of restaurant enterprise (Tier1) accounts - Design and execute multi-quarter growth roadmaps for your portfolio, moving beyond reactive fixes to achieve long-term strategic scaling - Lead commercial negotiations in collaboration with senior internal and external stakeholders - Orchestrate complex, multi-solution plans where the full suite of Wolt products (Wolt+, Ads, Drive, Storefront) works in synergy to achieve specific partner KPIs - Deep dive into complex data sets to uncover hidden patterns, root causes, and growth opportunities that inform every proposal and experiment - Collaborate cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps - Work with colleagues across other countries and HQ teams to ensure a unified approach and execution for accounts that are present in multiple markets - Tailor your approach to different organisational layers, from headquarters to local venues Our humble expectations We’re looking for someone who combines commercial sharpness and strong interpersonal skills – and who’s motivated by solving complex challenges. - Experience - You likely have 4+ years in account management, customer success, or commercial roles with enterprise exposure - Commercial Sharpness - Strong understanding of P&L drivers and unit economics, with a proven ability to lead high-stakes negotiations that result in win-win growth - Analytical Rigor - A data-savvy mindset with the ability to translate complex data challenges into clear, actionable business insights for senior-level stakeholders - AI experience - You are not afraid of incorporating AI tools into your day-to-day work and more complex analysis to both optimise your workload and gain unique insights - Interpersonal and presentation skills - You excel at presenting with clarity and confidence, and you build trusted, long-lasting relationships with senior stakeholders - Ownership mindset & Persistence - You take full responsibility for your portfolio, push projects forward without being asked, and proactively solve problems when roadblocks appear. You don’t give up easily and can follow through with multi-month solutions - Languages - You’re fluent in Azerbaijani, English and Russian ## What we offer - An opportunity to work in a fast-growing tech company with a startup mindset - The chance to make a significant impact on the growth and success of our restaurant partners. - A supportive and inclusive team culture that values innovation and continuous improvement. - Opportunities for personal and professional development within a global organization. ## Why you’ll love it - 🚀Global and growing fast: Be part of a fast-moving scaleup - 🤩Ride of a lifetime: Accelerate your career and build your sales skills - 💪Instant impact: Take ownership and make a difference - 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at [careersatdoordash.com/recruitment-scam-awareness](http://careersatdoordash.com/recruitment-scam-awareness). ## About Wolt ## Company Overview - **One-liner**: Wolt is a Helsinki-based technology company that connects people ordering food, groceries, and other goods with courier partners and merchants, enabling rapid delivery in over 1,000 cities across 30+ countries. - **Entity Type**: Private (acquired by DoorDash in 2022 for approximately €7 billion) - **Headquarters**: Helsinki, Finland - **Founded**: 2014 - **Founders**: Miki Kuusi (CEO), Elias Aalto, Juhani Mykkänen, Petri Rahja, Lauri Andler, Mikael Matikainen, and Oskari Pétas ## Core Business - **Primary Industry**: On-demand delivery (food, groceries, and retail goods) / Logistics Technology - **Target Customers**: B2C (consumers ordering delivery), B2B (merchants/restaurants using the platform), and B2B (courier partners earning through deliveries) - **Mission Statement**: "We create technology that brings joy, simplicity and earnings to the neighborhoods of the world." ## Products & Services - **Wolt App (Consumer Platform)**: A mobile and web application allowing users to order food, groceries, and other goods from local restaurants, stores, and Wolt Market for rapid delivery. - **Wolt Market**: The company’s own network of dark stores (small fulfillment centers) that stock groceries and everyday essentials, enabling delivery in minutes. - **Wolt for Merchants**: A B2B SaaS platform and partnership program for restaurants and stores to manage orders, menu, and delivery logistics. - **Wolt Drive**: A logistics API and service enabling businesses to integrate Wolt's delivery network for their own orders (white-label delivery). - **Courier Platform**: The technology and operational system that connects and manages the fleet of 180,000+ active courier partners globally. ## Market Standing - **Valuation/Market Cap**: Acquired by DoorDash in 2022 for ~€7 billion. Current standalone valuation not publicly available. - **Key Metrics**: - **290,000+** active venues (restaurants and stores) on the platform - **50+** million customers - **180,000+** active courier partners - **15,000+** employees - **Notable Investors/Partners**: DoorDash (parent company), Prosus, ICONIQ Capital, 83North, Highland Europe, EQT Ventures, Goldman Sachs, and others (pre-acquisition). - **Growth Signals**: Since joining DoorDash, Wolt has expanded rapidly across Europe, the Middle East, and Asia, launching in new countries and doubling down on grocery (Wolt Market) and retail delivery. ## Competitive Advantages - **Strong Local Brand & Culture**: Wolt has built a highly regarded, "no-politics" culture with a strong emphasis on ownership, kindness, and excellence, making it a top employer in Finland and across its markets. - **Technology-First Approach**: The company is deeply engineering-driven, with a focus on building its own logistics, routing, and marketplace technology from the ground up, rather than relying on third parties. - **Operational Excellence**: Known for a meticulous, data-driven approach to local operations, balancing rapid growth with high-quality execution ("do common things uncommonly well"). - **DoorDash Backing**: As part of the DoorDash group, Wolt has access to massive capital, global expertise, and a shared technology stack, allowing it to compete aggressively with rivals like Uber Eats and Delivery Hero. ## Strategic Focus - **"Deliver (Almost) Everything"**: Wolt is actively expanding beyond food delivery into grocery, convenience, pharmacy, and other retail categories through Wolt Market and merchant partnerships. - **Geographic Expansion**: Continuing to launch in new cities and countries, particularly in Central & Eastern Europe, the Middle East, and Asia, leveraging the DoorDash playbook. - **Deepening Merchant & Courier Relationships**: Investing in tools, earnings, and support for both merchants and courier partners to maintain a high-quality, reliable network. - **Product Innovation**: Building new features for the consumer app, improving logistics algorithms, and developing autonomous delivery capabilities in partnership with DoorDash. ## Why Work Here - **Culture**: Wolt is famous for its low-ego, high-performance culture. The company emphasizes "heart" (treating people kindly), "ambition" (thinking big but staying humble), and "attitude" (taking ownership beyond the obvious). It’s described as a safe space to express opinions, with a no-blame environment. - **Impact & Ownership**: Employees are given significant autonomy and are expected to take ownership of projects from start to finish. The company prides itself on being a place where you can "learn more, build more, and ship more" than elsewhere. - **Diversity**: The team includes over 100 nationalities, with a strong commitment to diversity, equity, and inclusion. - **Work Model**: Wolt supports a hybrid work model (mix of office and remote), though specific policies vary by team and location. Engineering teams are known for having a strong in-office culture in Helsinki, but remote roles exist. - **Perks**: Competitive compensation, stock options (historically), a "twinkle in the eye" atmosphere, and the chance to work on a product used by millions daily. ## Sources 1. [Wolt Careers - Overview](https://careers.wolt.com/en/) 2. [Wolt Careers - Welcome to Wolt](https://careers.wolt.com/en/welcome-to-wolt) 3. [Wolt Careers - Culture](https://careers.wolt.com/en/culture) 4. [Wolt Careers - Teams](https://careers.wolt.com/en/teams) 5. [Wolt Careers - Jobs](https://careers.wolt.com/en/jobs) ## Other roles at Wolt - [Sales Manager](https://feeny.ai/job/sales-manager-wolt-bergen-ctskefg2qshz) — Bergen, Norway - [Wolt Market Budaörs - Warehouse Shift Lead](https://feeny.ai/job/wolt-market-budaors-warehouse-shift-lead-wolt-budapest-q7kwcze3cd88) — Budapest, Hungary - [Sales Specialist](https://feeny.ai/job/sales-specialist-wolt-warsaw-4q5x7dcdwma8) — Warsaw, Poland - [Senior Compliance Quality Assurance Specialist](https://feeny.ai/job/senior-compliance-quality-assurance-specialist-wolt-tallinn-m2cpfjfpyh95) — Tallinn, Estonia - [Compliance Quality Assurance Specialist](https://feeny.ai/job/compliance-quality-assurance-specialist-wolt-tallinn-6czzvx2ps320) — Tallinn, Estonia - [Senior Localisation Specialist](https://feeny.ai/job/senior-localisation-specialist-wolt-tallinn-4n0zh854v99r) — Tallinn, Estonia - [Localisation Specialist, Merchant Due Diligence (CDD)](https://feeny.ai/job/localisation-specialist-merchant-due-diligence-cdd-wolt-tallinn-aee495ec9drq) — Tallinn, Estonia - [Sales Manager](https://feeny.ai/job/sales-manager-wolt-sofia-gnx5awv5zep6) — Sofia, Bulgaria - [Enterprise Account Manager, Restaurant](https://feeny.ai/job/enterprise-account-manager-restaurant-wolt-stockholm-ff10z6wmhagp) — Stockholm, Sweden - [Marketing Specialist](https://feeny.ai/job/marketing-specialist-wolt-nicosia-bqh71gcs2fse) — Nicosia, Cyprus