---
title: 'Senior Manager, Account Management at Checkout.com'
canonical: 'https://feeny.ai/job/senior-manager-account-management-checkout-com-london-1qzn17qjv1j8'
type: 'job'
last_seen: '2026-10-12'
---

# Senior Manager, Account Management at Checkout.com

- **Company:** [Checkout.com](https://feeny.ai/companies/checkout-com)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.ashbyhq.com/checkout.com/b29ad925-14a1-43e9-9281-14e87f13b1b8

## Job description

Company Description We’rehttp://checkout.com[Checkout.com](http://Checkout.com). You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

## What We’re Looking For

- Strategic Growth: You own the long-term roadmap for a portfolio of enterprise merchants, identifying opportunities to increase revenue. You create unparalleled strategic value for top-tier enterprise clients by integrating Checkout into their core business. You don’t just think quarter-on-quarter; you have a 12-18 month plan in place.
- Payment Consulting: You’re seen as a trusted, respectful advisor, indispensable to a merchant’s C-suite. You paint compelling commercial stories for C-suite stakeholders, lead impactful QBRs, and translate payment performance into win-win situations for both merchants and Checkout.
- Commercial Leadership: You win complex and multi-layered contract negotiations, renewals, and strategic deals by crafting innovative commercial models. executing the art-of-the-possible with Deal Management, Legal, Strategic Pricing and others whilst remaining the ultimate owner of the commercial outcome.
- Value-based Selling: You role model data-based decision making - you’re not afraid of diving into numbers to provide merchants with confidence in our ability to provide meaningful and metric-driven insights.
- Customer Advocacy: You are the "Voice of the Merchant" internally, partnering with Product and Engineering teams to influence our roadmap based on the evolving needs of your merchants. You’re a master at internal influence and can align various departments under a common client goal to influence our product roadmap.
- Mentoring: You lead by example and mentor junior account managers, fostering a culture of “Better Every Day” and active knowledge sharing across the Commercial team.

## Qualifications

- 6+ years’ experience in a B2B Account Management, Relationship Management or a commercially focused role in the FinTech and/or Payments industry
- A strategic problem solver with excellent project management skills
- Good knowledge of today’s major e-commerce and payments technologies, players and major future trends
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
- Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders
- Education: Bachelor’s degree in Business, Finance, or a related field
- Language: Fluent in English (due to UK focus)

Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at [Checkout.com](http://Checkout.com) We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our[Careers Page](https://www.checkout.com/careers) to learn more about our culture, open roles, and what drives us. For a closer look at daily life at [Checkout.com](http://Checkout.com), follow us on [LinkedIn](https://www.linkedin.com/company/checkout/life/) and [Instagram](https://www.instagram.com/checkout_com/)

## About Checkout.com

## Company Overview
- **One-liner**: Checkout.com is a global, high-performance payment platform that enables enterprises to accept payments, move money, and optimize revenue through a modular, AI-powered suite of services.
- **Entity Type**: Private (Series D, last funding round Jan 2022)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2012
- **Founders**: Guillaume Pousaz

## Core Business
- **Primary industry**: Payments / FinTech (online payment processing, acquiring, fraud management, money movement)
- **Target customers**: B2B – primarily enterprise merchants and high-growth digital businesses (e.g., e-commerce, travel, food delivery, marketplaces)
- **Mission or purpose**: To turn payments into a powerful revenue driver for businesses by obsessing over every basis point of performance.

## Products & Services
- **Connect**: Accept payments online via a single API, supporting 150+ currencies and local acquiring in 50+ countries.
- **Move**: Simplify global money movement, including payouts, refunds, and supplier payments (e.g., via Visa Direct).
- **Boost** (Intelligent Acceptance): AI-powered engine that optimizes payment routing and retries to increase conversion rates.
- **Protect**: Fraud detection, authentication, identity verification, and chargeback management tools.
- **Manage**: Centralized dashboard for monitoring payments, balances, and analytics across all geographies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; last Series D raised $1B at a reported valuation of $40B in Jan 2022 per news, but this is not confirmed in search results – treat as unconfirmed)
- **Key Metric**: Processed $300B in total ecommerce payment volume in 2025 for enterprise merchants (source: checkout.com homepage); total funding raised: $1.8B (Crunchbase)
- **Notable Investors/Partners**: Franklin Templeton, Ribbit Capital (among 14 investors per Crunchbase); partner with Visa Direct; named a Leader in The Forrester Wave™: Merchant Payment Providers, Q1 2026
- **Growth Signals**: 19 offices worldwide; 1,000–5,000 employees; serves category-defining businesses (e.g., Klarna, Grab, The Trade Desk, etc. as shown in case studies); AI-powered Intelligent Acceptance delivering 4–6% uplift in acceptance rates for clients.

## Competitive Advantages
- **Proprietary technology**: Cloud-native, self-healing infrastructure with high uptime and local acquiring in 50+ countries.
- **AI-first optimization**: Intelligent Acceptance engine uses network data and machine learning to maximize conversions.
- **Modular platform**: Products work standalone or together, allowing merchants to customize their payment stack.
- **Enterprise scale**: Proven ability to handle billions in volume for global merchants.
- **Single platform for issuing and acquiring**: Recently unified issuing and acquiring to improve liquidity and control for travel and other verticals.

## Strategic Focus
- **AI acceleration**: Going all-in on AI across products and internal operations (see blog “How we’re using AI to accelerate our velocity”).
- **Agentic commerce**: Preparing for AI-driven shopping agents by developing merchant-controlled checkout models and chargeback strategies.
- **Expanding money movement**: Enhancing payout capabilities (e.g., Visa Direct partnership) and virtual card issuing.
- **Global reach**: Continuing to add local acquiring markets and payment methods.

## Why Work Here
- **Culture**: High-performance, ownership-driven environment with values like “Athlete Mindset”, “Never Give Up”, “Talk Straight”, and “One Team”. Emphasis on continuous improvement, data-driven decisions, and speed.
- **Hybrid policy**: Required in-office Tuesday, Wednesday, Thursday (as of Aug 2025). Also offers “Work from Anywhere” options and flexibility.
- **Diversity & belonging**: Nine employee-led communities (Ability+, Arab, Asian, Black, Jewish, Latine, Parents, Pride, Women). Committed to inclusive hiring and accessibility.
- **Benefits**: Comprehensive health and wellbeing cover, family-forming support, high-quality food in offices, volunteering days, sustainable pace with time away, and choice/control over rewards.
- **Growth**: Fast-paced environment with early ownership, global opportunities, and a focus on learning (continuous development resources).
- **Hiring process**: Four stages – recruiter screen, first interview, task/challenge, final interview. Typically 4–6 weeks. Feedback provided after each stage.

## Sources
1. [checkout.com](https://www.checkout.com/?ref_type=adv)
2. [checkout.com/life-at-checkout](http://www.checkout.com/life-at-checkout)
3. [checkout.com/jobs](https://www.checkout.com/jobs)
4. [checkout.com/careers](https://www.checkout.com/careers)
5. [crunchbase.com](https://www.crunchbase.com/organization/checkout-com)

## Other roles at Checkout.com

- [Manager, Solutions Engineering - Issuing](https://feeny.ai/job/manager-solutions-engineering-issuing-checkout-com-london-ccwvgzdv8npv) — London, United Kingdom
- [Associate, Talent Operations](https://feeny.ai/job/associate-talent-operations-checkout-com-london-hsem46evpp2z) — London, United Kingdom
- [Senior Software Engineer I](https://feeny.ai/job/senior-software-engineer-i-checkout-com-paris-1w6nh9rtqvdr) — Paris, France
- [Engineer I, Operations Centre](https://feeny.ai/job/engineer-i-operations-centre-checkout-com-ebene-8ze77hw4cks9) — Ebene, Mauritius
- [Director, Data Science - Payment Performance](https://feeny.ai/job/director-data-science-payment-performance-checkout-com-london-bjnhzawvrspm) — London, United Kingdom
- [Group Product Manager, Fraud](https://feeny.ai/job/group-product-manager-fraud-checkout-com-london-qn4meaxprv7z) — London, United Kingdom
- [Analyst II, Transaction Monitoring and Screening](https://feeny.ai/job/analyst-ii-transaction-monitoring-and-screening-checkout-com-ebene-v1vfrb68cg63) — Ebene, Mauritius
- [Commercial Legal Counsel](https://feeny.ai/job/commercial-legal-counsel-checkout-com-london-q4v6q73dc8qg) — London, United Kingdom
- [Director, Strategic Accounts, Account Management](https://feeny.ai/job/director-strategic-accounts-account-management-checkout-com-san-francisco-97tqxffr00be) — San Francisco, CA
- [Commercial Product Partner](https://feeny.ai/job/commercial-product-partner-checkout-com-london-8e9rj9ge67db) — London, United Kingdom