---
title: 'Senior Manager, Account Management - Global PSF at GLG'
canonical: 'https://feeny.ai/job/senior-manager-account-management-global-psf-glg-boston-w6yx62ket3mg'
type: 'job'
last_seen: '2026-10-30'
---

# Senior Manager, Account Management - Global PSF at GLG

- **Company:** GLG
- **Location:** Boston, MA
- **Compensation:** $83k–$125k
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-30
- **Apply:** https://glginsights.com/careers/jobs/8082438003?gh_jid=8082438003

## Job description

The Sr. Manager, Account Management, Professional Services Firms (PSF), will spearhead the growth of a portfolio of accounts in the Professional Services Firms business focusing on expansion in the Americas. This position is based in our New York, NY office.

Our Professional Services Firms practice represents one of GLG’s largest client segments and includes major strategy consulting firms, PR firms, ad agencies, and boutique advisories. Access to expertise improves the quality of these firms’ client recommendations and augments their own domain knowledge.

The Sr. Manager will report to the VP, Sales for the book and collaborate closely with teammates. This role is responsible for driving the segment’s revenue growth, user and logo acquisition and retention, and driving commercial and account management best practices through continuous improvement. In addition, the Sr. Manager, Account Management will be a key conduit for client feedback to inform service enhancements and adjustments. They will collaborate with leaders across Client Service, Compliance, Legal, Finance and Technology to implement and refine and evangelize GLG’s value proposition within their book.

The Sr. Manager will help shape and implement strong account management strategies, (both retaining existing users and finding and creating new advocates in their book). This will be accomplished by regularly engaging with senior level decision makers to identify opportunities for thoughtful collaboration.

Specific responsibilities include (but are not limited to):

- Revenue responsibility for the growth of GLG’s business within your portfolio of accounts in the Americas, totaling approximately $5M+ in annual revenue
- Client renewal ownership across your book
- Senior client stakeholder management and relationship building, business and procurement functions
- User engagement and growth across all client tenure levels (Partners, Managers, Associates)
- Regular in-person client meetings and client team trainings/optimizations
- Development of account plans, account growth objectives, and partnership with client service team leaders to achieve those objectives
- Drive required client communication, reporting, deliverables (statements, QBRs, etc.)
- Partnership with Client Service team members on relevant account needs, updates, problem solving, etc.
- Identify opportunities to cross sell/upsell across GLG’s product suite, and do so effectively
- Work creatively and collaboratively with internal colleagues: sales, marketing, legal, compliance, finance, technology —to deliver solutions to solve complex business issues
- Communicate GLG’s mission, vision, and strategy and premium value proposition
- Represent the core values that underpin GLG’s culture

Key performance metrics include achieving revenue targets, building strong account management practices, maintaining strong relationships with GLG’s biggest champions, growing the number of active users and advocates, and driving adoption of new products and systems. Candidates should be comfortable articulating the value of our services over the phone and, importantly, in person.

An ideal candidate will have the following:

- 3-5 years of account management or sales experience, ideally selling into consulting firms, private equity or hedge funds
- Demonstrated ability to build strong and lasting relationships with key decision makers in client firms
- Proven track record of data-driven account management and decision making
- Results-oriented focus and track record of business growth/turnaround
- Ability to thrive in a fast-paced, competitive, client service-oriented work environment
- Experience working in a metrics-driven, entrepreneurial, and challenging environment
- Passion for problem-solving and delighting clients
- Prior success in global and cross-functional collaboration
- Ability to work well independently and be self-motivated
- A strong passion for persuasion, especially around complicated and intellectually challenging issues
- Superior verbal and written communication skills
- A demonstrated ability to read and understand people
- The highest level of integrity and professionalism
- A creative and entrepreneurial mindset; an interest in helping to build a business and to be compensated according to performance
- Demonstrative ability and initiative to handle increasing responsibility over time
- Understanding of professional services firms, financial services or corporate clients
- Interest in working across industries (energy, consumer, healthcare, technology financial services, etc.)

What We Offer:

Benefits: All U.S. GLGers also have access to benefits such as:

- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location

Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is: $82,500—$125,000 USD

## About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

## About GLG

## Company Overview
- **One-liner**: GLG (Gerson Lehrman Group) operates the world’s largest expert network, connecting decision-makers with first-hand expertise through consultations, surveys, events, and AI-powered tools.
- **Entity Type**: Private (mature, no recent funding rounds publicly disclosed)
- **Headquarters**: New York City, USA (across from Grand Central Terminal)
- **Founded**: 1998
- **Founders**: Mark Gerson and Thomas D. Lehrman

## Core Business
- **Primary industry**: Expert network / professional services / business insights
- **Target customers**: B2B – large corporations in financial services, consulting, technology, law, and pharmaceuticals
- **Mission or purpose statement**: “Bring the power of insight to every great professional decision”

## Products & Services
- **Expert Calls & Meetings**: Direct, private one-on-one consultations with industry specialists to gather bespoke insights and validate hypotheses.
- **Surveys**: Quantitative and qualitative surveys that capture global views, technical depth, and professional opinions at scale.
- **Events**: In-person or virtual events connecting clients with leading senior experts to understand market shifts.
- **Advisory & Placements**: Embedding experts as deal advisors, strategic advisors, board directors, or expert witnesses.
- **Expert Content**: On-demand access to original and unblinded senior-level expert transcripts.
- **myGLG Platform**: AI-powered platform with features including a conversational agent for project setup, AI-moderated calls, and tools to surface themes and summaries from transcripts.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Not disclosed (revenue is private; no recent funding rounds mentioned)
- **Notable Investors/Partners**: Not detailed in available sources; board includes co-founder Mark Gerson and Roger C. Freeman (Chair)
- **Growth Signals**: Operates globally with hubs in the Americas, Europe, MENA, India, and Asia-Pacific; hundreds of new experts recruited daily; invests in AI to scale human-to-human interactions while maintaining compliance

## Competitive Advantages
- **Largest expert network**: Most varied and senior source of first-hand expertise (hundreds of new experts added daily)
- **Trust and compliance**: Industry-leading verification and compliance frameworks (proprietary behavioral data, third-party checks, largest compliance team)
- **Human-led, AI-in-the-loop**: Combines human nuance with AI efficiency for scale and speed
- **Global client-aligned teams**: 24/7 coverage with teams that understand client workflows

## Strategic Focus
- **AI integration**: Building “agentic” experiences and AI-moderated calls to accelerate time to insight while preserving quality and compliance
- **Network expansion**: Continuously recruiting experts across industries to deepen coverage
- **Client-centric innovation**: Developing tools that surface themes, summaries, and patterns from expert interactions

## Why Work Here
- **Culture**: “High performance with compassion” – a diverse, inclusive environment that values curiosity and fresh perspectives
- **Diversity & Inclusion**: Seven global Diversity Networks and community impact programs
- **Work environment**: Phone-first culture in collaborative, open offices; onsite baristas in New York and Austin; stocked kitchens with healthy snacks
- **Benefits**: Competitive healthcare (dental, vision), retirement savings with match (US/UK), tuition reimbursement, Go1 learning platform, fitness subsidies/ClassPass, recognition rewards platform (Elevate!)
- **Early careers**: Internship program for rising seniors with potential full-time offers; structured Associate role that connects clients to experts
- **Global presence**: Work alongside colleagues in London, Mumbai, Singapore, Dubai, and other hubs

## Sources
1. [GLG Careers page](https://glg.com/careers)
2. [GLG About page](https://glg.com/about)
3. [GLG Homepage](https://glg.com/)
4. [GLG Early Careers page](https://glg.com/careers/early-careers)

## Other roles at GLG

- [(Public/PE)Senior Associate, Client Solutions](https://feeny.ai/job/public-pe-senior-associate-client-solutions-glg-shanghai-wm6x95hpvwt0) — Shanghai, China
- [Senior Manager, Account Management - Global PSF](https://feeny.ai/job/senior-manager-account-management-global-psf-glg-austin-66hkeggvppbk) — Austin, TX
- [Senior Manager, Account Management - Global PSF](https://feeny.ai/job/senior-manager-account-management-global-psf-glg-new-york-kg8e223kqj4k) — New York, NY
- [FS Associate, Service - Feb 2027 Start](https://feeny.ai/job/fs-associate-service-feb-2027-start-glg-london-dv5mqgw2yf1x) — London, United Kingdom
- [Consulting Associate, Service - Feb 2027 Start](https://feeny.ai/job/consulting-associate-service-feb-2027-start-glg-london-9s00ax71vfjj) — London, United Kingdom
- [Associate, Client Solutions](https://feeny.ai/job/associate-client-solutions-glg-mumbai-q10f4w248j19) — Mumbai, India
- [Associate, Business Development（法人営業）](https://feeny.ai/job/associate-business-development-glg-tokyo-e4jxnkmbjhhw) — Tokyo, Japan
- [Analyst, Compliance](https://feeny.ai/job/analyst-compliance-glg-gurugram-wem2pmktyta2) — Gurugram, India
- [Software Engineer](https://feeny.ai/job/software-engineer-glg-new-york-qw1xqm9q0y68) — New York, NY
- [Enterprise Account Executive - Global Corporate](https://feeny.ai/job/enterprise-account-executive-global-corporate-glg-austin-sk3f8bnftf16) — Austin, TX