--- title: 'Senior Manager, Business Operations (R-19946) at Dun & Bradstreet' canonical: 'https://feeny.ai/job/senior-manager-business-operations-r-19946-dun-bradstreet-london-gwh8y7zqn80d' type: 'job' last_seen: '2026-10-17' --- # Senior Manager, Business Operations (R-19946) at Dun & Bradstreet - **Company:** Dun & Bradstreet - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/dnb/cab0cc53-0e1d-4a26-9c79-49242d3ce702 ## Job description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Business Operations serves as a strategic advisor and trusted partner to the global Chief Operating Officer and senior leadership team, helping to drive strategic priorities, business performance, and transformational change. This role will lead high-impact initiatives that support strategic execution, operational excellence, and executive decision-making. Acting as a trusted advisor to the COO, this role will leverage data, insights, and strong stakeholder management to drive alignment, accelerate execution, and deliver measurable business outcomes across a complex global organization. This role will be based out of our Paddington, London office where we operate on a hybrid basis with 3 days a week on site. Occasional international travel will be required for this role. Key Responsibilities: - Partner with the COO to translate business strategy into clear priorities, actionable plans, and measurable outcomes - Lead cross-functional projects and business initiatives that drive sustainable business growth - Design and manage executive business review processes, ensuring transparency, accountability, and alignment on key performance metrics and strategic initiatives - Facilitate leadership forums and governance meetings that support effective decision-making and execution - Deliver strategic analysis and actionable insights across financial, operational, customer, and market data - Develop business cases, executive presentations, and decision-support materials that enable informed leadership and Board-level decision-making - Build strong partnerships across Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment and execution. Influence stakeholders at all levels to navigate complex challenges, manage competing priorities, and deliver enterprise-wide impact - Leverage AI-enabled tools and emerging technologies to enhance decision support, streamline operating processes, improve productivity, and increase the effectiveness of the COO Office - Develop executive communications and change narratives that effectively articulate strategic priorities, organizational direction, transformation initiatives, and business performance updates for internal and external audiences About you: - Bachelor's degree in Finance, Analytics, or a related field - 10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations roles - Experience within a leading consulting firm or in an internal strategy, transformation, COO Office, or Chief of Staff function is highly desirable - Strong executive presence with the ability to engage, influence, and challenge senior stakeholders constructively - Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear recommendations - Exceptional executive communication skills, including developing executive-level presentations, analyses, dashboards, and data-driven narratives that inform and influence business decisions - Proven track record leading complex, cross-functional initiatives in a fast-paced global environment - Ability to identify improvement opportunities, remove barriers to execution, and drive adoption of new ways of working - Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success - Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. ## #LI-DNI ## About Dun & Bradstreet ## Company Overview - **One-liner**: Dun & Bradstreet provides business decisioning data, analytics, and a global identity layer (the D-U-N‑S Number) to help companies manage risk, accelerate growth, and operationalize trusted context across sales, finance, compliance, and supply chains. - **Entity Type**: Public (NYSE: DNB) - **Headquarters**: Jacksonville, Florida, USA - **Founded**: 1841 - **Founders**: Not publicly available (historical formation through mergers of Lewis Tappan’s Mercantile Agency and R.G. Dun & Co.) ## Core Business - **Primary industries**: Information Services, Business Data & Analytics, Credit Risk, Compliance, Supply Chain Management - **Target customers**: B2B – enterprises, SMBs, financial institutions, government agencies, procurement and risk teams - **Mission / purpose**: “Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity.” [dnb.com](https://www.dnb.com/en-us/?cachebust=0.17253344090823353) ## Products & Services - **D&B Data Cloud**: A governed foundation of verified business identity and continuously updated context, used to enrich CRM, ERP, and AI workflows. - **D-U-N-S® Number**: A free, globally recognized unique business identifier that establishes a credit profile and unlocks access to suppliers, lenders, and government contracts. - **D&B Commercial Graph**: A governed data layer delivering traceable, auditable business context for analytics and AI. - **D&B AI Connectors**: Pre-built integrations that deliver decision-ready business insight into Salesforce, SAP, and other enterprise tools. - **D&B MCP Server**: Enables AI agents to connect directly to governed business insight for auditability and reliable execution. - **Risk & Compliance Solutions**: Third-party onboarding, monitoring, and enhanced due diligence. - **Sales & Marketing Solutions**: Account-based data, lead scoring, and territory insights. - **Finance Solutions**: Credit risk assessment, cash flow optimization, and financial signals. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed in search results (publicly traded on NYSE; market cap can be looked up but not provided in the retrieved data). - **Key Metric**: Annual revenue of **$2.4B** (latest full fiscal year). Q2 FY2025 (ended June 30, 2025) revenue was **$585.2M** with a net loss of **$33.7M**. [linkedin.com](https://www.linkedin.com/company/dun-&-bradstreet) - **Notable Investors / Partners**: Parent company **Clearlake Capital Group, L.P.** (majority shareholder). Other institutional investors not listed in the search results. - **Growth Signals**: - Headcount: **4,130 employees** (monthly growth +0.2%) - Active job postings: **87** (monthly growth +20.8%, quarterly growth +67.3%) - Operating in 28 countries, with data covering many more. - Recent emphasis on AI connectors and the MCP server to embed verified business context into agentic workflows. ## Competitive Advantages - **Persistent Identity (D-U-N-S Number)**: A unique, globally recognized business identifier that provides a single source of truth across systems and use cases, creating a strong switching cost. - **Longevity & Breadth**: Founded in 1841, the company has accumulated decades of business data and relationships, making it one of the most comprehensive business intelligence providers. - **Governance & Traceability**: Unlike generic data lakes, the D&B Commercial Graph is designed for auditability, compliance, and AI readiness – a differentiator in regulated industries. - **Wide Ecosystem Integration**: Native connectors to major platforms (Salesforce, SAP, Tableau, etc.) reduce friction for enterprise adoption. ## Strategic Focus - **AI as a Context Layer**: Position “verified business context” as the missing link for enterprise AI success, emphasizing governed, traceable data over fragmented inputs. - **Product Innovation**: Continued development of the MCP Server and AI connectors to enable agentic workflows in procurement, compliance, and sales. - **Risk & Compliance Expansion**: Deepening capabilities in third-party risk management and enhanced due diligence to meet rising regulatory demands. - **Data Modernization**: Investing in cloud-native infrastructure and real-time data updates to stay ahead of competitors like Experian and Moody’s. ## Why Work Here - **Culture & Rating**: Employer rating of **3.8/5** (2,861 reviews on LinkedIn) with strong marks for work-life balance (4.0) and culture (3.7). Compensation scores 3.6 and career development 3.6. [linkedin.com](https://www.linkedin.com/company/dun-&-bradstreet) - **Work Model**: **Hybrid** – employees typically work on-site **2 days a week** at their Jacksonville HQ or one of 32 global offices. [builtin.com](https://builtin.com/company/dun-bradstreet) - **Notable Perks**: - Performance bonuses and employee discounts - Adoption assistance, generous parental leave, and family medical leave - Dental, health, and FSA benefits - Job training, conferences, and customized development tracks - Diverse workforce: talent sourced from top companies (IBM, Oracle, Cognizant, Deloitte, etc.) - **Technical Environment**: Engineering teams work on large-scale data platforms, AI/ML models, and data pipelines. Open roles include Data Scientists, AI Security Engineers, and Principal Systems Engineers. ## Sources 1. [dnb.com – Company Overview](https://www.dnb.com/en-us/?cachebust=0.17253344090823353) 2. [dnb.com – Careers](https://www.dnb.com/en-us/about/careers.html) 3. [jobs.lever.co – Open Positions](https://jobs.lever.co/dnb) 4. [linkedin.com – Company Profile](https://www.linkedin.com/company/dun-&-bradstreet) 5. 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