---
title: 'Senior Manager, Digital Commerce at Loop'
canonical: 'https://feeny.ai/job/senior-manager-digital-commerce-loop-amsterdam-x2nz48z1va59'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Manager, Digital Commerce at Loop

- **Company:** Loop
- **Location:** Amsterdam, Netherlands
- **Compensation:** €98k–€130k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/loop-earplugs/8282a5ab-5fc4-4339-86de-6eb606149a0e

## Job description

Senior Manager, Digital Commerce Location: Antwerp or Amsterdam | Full-time | Hybrid Experience: Senior leader with experience leading a high-performing ecommerce, Shopify, digital product, or DTC website function

Own Loop’s digital commerce experience and help drive commercial growth and a best-in-class customer journey. This isn't a lateral move. We built Loop by going all in from day one. You’ll lead the DTC website experience at [loopearplugs.com](http://loopearplugs.com) and the Shopify ecosystem behind it, balancing conversion, customer experience, brand, compliance, and business enablement at scale. All yours. If you've mastered digital commerce and you're ready to break the rules that no longer work, this is where you do it.

## The role

You step into ownership. You move fast and take responsibility for what you build. You focus on work that matters, not on noise that slows things down. You’ll lead Loop’s Shopify function and multidisciplinary team across digital content, ecommerce project management, product ownership, and CRO. You’ll set the roadmap, operating rhythm, and priorities that keep our website commercially powerful, reliable, and easy to shop, while evolving it into an even stronger digital flagship for the Loop brand.

## What you’ll do (and what you won’t)

- You own the strategy, roadmap, and performance of Loop’s Shopify website experience end-to-end.
- You lead a multidisciplinary team across digital content, ecommerce project management, product ownership, and CRO, setting clear priorities, ways of working, and accountability.
- You own core website KPIs, including conversion rate, site performance, accuracy, and customer journey quality.
- You evolve the website as a digital flagship, bringing together product education, brand storytelling, guided selling, merchandising, and conversion.
- You make decisions grounded in customer behaviour, commercial impact, and operational feasibility, partnering with Performance, Data & Insights, UI/UX, and Tech & AI to turn insight into action.
- You enable new products, campaigns, categories, partnerships, and markets through a scalable website experience.
- You act as the key Shopify partner across Product Marketing, Brand, Performance, CRM, Finance, Legal, Operations, Retail, B2B, Careers, and Customer Happiness.
- You manage Shopify tooling and agency budget, balancing stakeholder needs with clear prioritisation and strong commercial judgement.

You won’t

- wait for endless approvals when there is enough signal to make a decision.
- hide behind processes or stakeholder volume instead of setting clear priorities.
- spend months polishing work before learning from what customers actually do.
- talk about AI without practicing it in your workflow.

## How you’ll succeed

We look for people who think big, stay curious, and aren’t afraid to go all in to make things happen. You’ll keep [loopearplugs.com](http://loopearplugs.com) a high-performing, reliable, and commercially powerful sales channel while building a sustainable operating model for the Shopify team. Website conversion, performance, accuracy, and customer experience improve over time. Product launches, campaigns, and business-critical website needs land smoothly. Across Loop, Shopify is seen as a strategic partner that is commercially sharp, customer-focused, and easy to work with.

## What you’ll bring

- You bring experience leading a high-performing ecommerce, Shopify, digital product, or DTC website function.
- You’re a strong commercial thinker with a clear understanding of conversion, customer journeys, merchandising, and website performance.
- You have strong taste and judgement across brand and UI/UX, and you know commercial optimisation should not come at the expense of customer experience or long-term brand equity.
- You’re confident leading multidisciplinary teams and managing senior specialists.
- You can turn broad business needs into a clear roadmap and operating rhythm, and work effectively across Brand, Product, Tech, Data, Marketing, Operations, and Finance.
- You’re a strong prioritiser who can balance speed, quality, risk, and impact, influence senior stakeholders, and make decisions with incomplete information.
- You use AI regularly and intentionally to improve the quality, output, experience, or decisions behind your work. You know where AI adds value and where it doesn’t, build repeatable workflows where relevant, critically evaluate outputs before they ship, and stay accountable for the result.
- You want your work to matter, not just exist.

Loop isn’t for everyone. We might not be a match if you:

- Wait for direction instead of taking initiative.
- Mistake activity for impact.
- Feel uneasy when things are still taking shape.
- Prefer alignment meetings over decisions.

Still listening? Good. We are not looking for people to watch from the sidelines. Loopers step in, speak up and go for more. More firsts. More growth. More: “I can’t believe we did that.” If you are like that too, press that beautiful apply button and let’s talk.

## Why work at Loop

At Loop we cut through the noise, so the work that matters actually lands. We go all in on impact, connection, and growth. And you’ll feel that the moment you walk in. You’ll know people across teams fast, because candor is care, wins are celebrated loudly, and fun is taken seriously. And when you go all in at work, you also go all in on life. That’s why we give you 32 vacation days, enough time to recharge, travel, or dive headfirst into whatever makes you happiest.

Interview Process

- Application Window: now through 14 September (Applications only accepted in this window)
- Phone Screens (Recruiter and Hiring Manager): 27 August - 14 September
- Onsite Case Study and Stakeholder Interviews: 21-25 September
- Target Offer By Date: 30 September
- Target Start Date: 2 November

The Fine Print

- We know great leaders don't always tick every box. If this role excites you and you believe you can help shape Loop's future, we'd love to hear from you, even if your experience doesn't match every requirement.
- We will review all applications. There is no need to send an additional email.
- We are not accepting candidates from agencies at this point in time; we work directly with candidates.
- We are continually exploring the best ways to hire and build Loop, this includes the use of A.I. and testing. If you need any accommodation in these regards, please write to our recruitment team directly.

Are you ready to go “All In”? Press that apply button!

## About Loop

## Company Overview
- **One-liner**: Loop designs premium earplugs for situational hearing protection, focus, sleep, and sensory needs, building a new category in hearing wellness.
- **Entity Type**: Private (bootstrapped or VC-backed – funding details not publicly disclosed)
- **Headquarters**: Antwerp, Belgium
- **Founded**: 2016
- **Founders**: Maarten Bodewes and Dimitri O

## Core Business
- **Primary industry/industries**: Consumer electronics / Hearing wellness / Lifestyle products
- **Target customers**: B2C – nightlife goers, remote workers, people with sensory sensitivities, travelers, sleepers
- **Mission or purpose**: Helping people live life to the fullest by bettering their relationship with sound and senses.

## Products & Services
- **Loop Experience / Experience Plus**: High-fidelity earplugs for concerts, festivals, and loud events; reduce noise while preserving sound clarity (SaaS-like physical product with recurring accessories).
- **Loop Engage / Engage Plus**: Earplugs for conversations and social situations; lower background noise while maintaining speech clarity.
- **Loop Quiet / Quiet 2**: Earplugs for sleep, focus, and noise-sensitive needs; maximum noise reduction in a comfortable fit.
- **Loop Switch**: A single device with three interchangeable modes (Experience, Engage, Quiet) for on-the-fly adjustment.
- **Loop Dream**: Specifically designed for side-sleepers, ultra-soft and comfortable for overnight use.
- **Accessories**: Cases, ear tips in multiple sizes, lanyards. Most models come with multiple ear tip sizes to ensure fit.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: 1.5+ million customers served globally; 250+ employees across three continents [loopearplugs.com](https://www.loopearplugs.com/pages/about-loop)
- **Notable Investors/Partners**: Not publicly disclosed; company appears to be self-funded or raised non-public funding. Awards include Red Dot Design Award (2023, 2024), Deloitte Belgium Tech Fast 50, and recognition as Belgium’s fastest-growing tech company (2022, 2024) [loopearplugs.com](https://www.loopearplugs.com/pages/working-at-loop)
- **Growth Signals**: Expanded from nightlife earplugs into focus, sleep, and sensory comfort categories; opened hubs in Amsterdam, New York, and Shanghai; sustained rapid headcount growth from a small team to 250+.

## Competitive Advantages
- **Category creation**: First lifestyle earplug brand to treat hearing protection as a fashion/design item rather than a purely utilitarian medical product.
- **Design-led differentiation**: Award-winning product aesthetics (Red Dot), wide color palette and multiple form factors that appeal to different personas.
- **Strong brand community**: 1.5M+ customers create word-of-mouth flywheel; the brand is a status accessory in music and festival culture.
- **Full product ecosystem**: Multiple models for specific use cases, plus accessories, encouraging repeat purchases and cross-selling.
- **Early mover in sensory wellness**: Tapping into growing awareness around noise pollution, focus, and neurodiversity.

## Strategic Focus
- **Expanding into senses**: Moving beyond hearing to related sensory experiences (e.g., olfactory? – hinted as “expanding into senses” but not detailed) [loopearplugs.com](https://www.loopearplugs.com/pages/about-loop)
- **Global scaling**: Growing physical presence in key markets (US, China, EU) and building international teams.
- **Product innovation**: Continuous introduction of new models (Switch, Dream) that solve specific customer pain points and create new use cases.
- **Hiring top talent**: Aggressively hiring to maintain growth trajectory; focusing on “growth athletes” who can move fast and own projects.

## Why Work Here
- **Culture**: High autonomy, direct candor (“no politics, no ego, no BS”), steep learning curve, work with elite talent. Described as intense but rewarding – “you’ll learn more here in a year than most places teach in five” [loopearplugs.com](https://www.loopearplugs.com/pages/why-work-at-loop)
- **Hybrid/Remote**: Hybrid by design – typically two days in-office per week; plus four weeks per year of “work from anywhere” [loopearplugs.com](https://www.loopearplugs.com/pages/why-work-at-loop)
- **Benefits**: Top-of-market pay, 32 days of paid time off, comprehensive health insurance, ESOP (employee stock ownership plan), home office budget, mobility budget (company car/transport/bike lease or rent subsidy if close to office in Belgium) [loopearplugs.com](https://www.loopearplugs.com/pages/why-work-at-loop)
- **Engineering Culture**: Product developers and engineers have full ownership of projects; direct impact on millions of users; “your work doesn’t sit in drafts – it goes live” [loopearplugs.com](https://www.loopearplugs.com/pages/working-at-loop)
- **For Job Seekers**: Offers a fast-paced, high-growth environment where personal growth is prioritized. Not for everyone – requires high ownership and comfort with direct feedback.

## Sources
1. [Loop Earplugs – About page](https://www.loopearplugs.com/pages/about-loop)
2. [Loop Earplugs – Why work at Loop](https://www.loopearplugs.com/pages/why-work-at-loop)
3. [Loop Earplugs – Working at Loop](https://www.loopearplugs.com/pages/working-at-loop)
4. [Loop Earplugs – Careers page](https://www.loopearplugs.com/pages/careers)
5. [Loop Earplugs – Careers (Belgium)](https://www.loopearplugs.com/en-be/pages/careers)

## Other roles at Loop

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